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Dream11 Fantasy Complaints & Reviews

2.4
Updated: Apr 19, 2025
Complaints 2772
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Dream11 Fantasy reviews & complaints page 39

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J
jeevan bisht
Nov 1, 2020
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Not able to withdraw my winning amount because pan verification showing the pan card you have uploaded already linked with another account but how is us possible I never used my own card before in any other dream 11 account. Please suggest me how can I withdraw my winning ammiunt.
Aug 14, 2021
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2020
Dream11 Fantasy Customer Care's response
Hey, we'd like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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    Apeksha Borkar
    Nov 1, 2020
    Resolved
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    I want to change pan card because the pan card I have given isn't had bank account so I had added my bank account and my families pan card but it doesn't work so I want to submit another pan card and same bank account please help me
    Aug 8, 2021
    Complaint marked as Resolved 
    Dream11 Fantasy customer support has been notified about the posted complaint.
    Hey, please be informed, PAN details are unique to every user & once verified on an account, the same can't be edited in any matter. Request your understanding in this regard.
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      Sawis
      from Powai, Maharashtra
      Oct 31, 2020
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      Address: Mahendra colony, AMRAVATI 444604 ( Maharashtra)

      Respected sir,
      Sir Maine kal ki IPL ki RR Vs KXIP Match me Rs. 7, 777 wala contest khela. Sir maine jo 11 players Select kiye the Usme mere Team mein Captain KL Rahul the Aur Vice Captain Ben Stocks the but jb maine meri team 7:15 minutes pr Check ki to Mere Team me Vice Captain Ben Stocks ki jagah par Jofra Archer ho gaye the phir bhi maine Samay Baki tha match Shuru hone mein to phir se edit karke Vice Captain Jofra Archer ko kiya aur jab match Shuru ho gayi tab maine meri team phir jab check kii to Vice Captain Mere Team ka change ho kar Archer ho gaya jiske karan mujhe Contest me lose kar gaya apki vinannti karta huu ki meri sahayata kare.. aur vishwas dilaye Taki phir se mein koi contest Dream 11 par khel saku.. Attachment mein change huyi Team Ka Image send kr raha huu

      Thank uu
      Aug 10, 2021
      Complaint marked as Resolved 
      Dream11 Fantasy customer support has been notified about the posted complaint.
      Verified Support
      Nov 03, 2020
      Dream11 Fantasy Customer Care's response
      Hey, we'd like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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        A
        ALOK SINGH
        Oct 31, 2020
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        I have a winning amount of 1558 ruppes and when i withdraw that amount to my account then before that i verified my account in dream 11 but in that account number was mismatched but then also they verified that wrobg information because u see we have to type account no. Twice but they took the wrong information and verified and said me that transaction was successful.
        How is that supposed to be successful as the account number should match to account name ifsc code and other information also i uploaded the account proof at the time of verifiying dream 11 bank account but they didn't look at that while verification process that why it was verified wrong and they send me an utr no to ask bank details of that i asked the bank but bank say no transaction has been made on that no but dream 11 representative says that amount has been transferred to any other person account how can this possible there is loophole in their system and they are neither solving my problem nor sending my money back
        Aug 14, 2021
        Complaint marked as Resolved 
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Verified Support
        Nov 03, 2020
        Dream11 Fantasy Customer Care's response
        Hey, if you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgement email.
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          P
          Punit Vadher
          Oct 30, 2020
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          Address: Raiyadhar Slum Quater Plot No 222 Rajkot.

          I am very shocked that dream 110pepole cut my winning cash.
          I and my brother have created account on dream 11 my brother winning amount in his account is 1500. They are needed money but after many day they can not enter any money in his account as they pepole reject the pan card and one more thing so I and my brother create one contest in which we both add 1500 so dream11 will get 3000 and prise pool is 2850 so what type of violence we create? Why they cut my winning case. My only problem is I have one mobile??? Please Help me.
          Oct 30, 2020
          Complaint marked as Resolved 
          I want my all wining money back in my account
          Dream11 Fantasy customer support has been notified about the posted complaint.
          Fairplay ka naam pe 2500 rupees mera cat liya dream11 app cheat fake app
          Fairplay k naam pe mera 2800 rupees kat liya dream11 app cheat app
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            A
            asunkari
            Oct 30, 2020
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            Hello Team, Unable to join any contests in Dream11. I keep getting the message "You may be unable to join contests at the moment. Relax, this will be resolved soon."
            Dream11 Fantasy customer support has been notified about the posted complaint.
            Oct 30, 2020
            Updated by asunkari
            I have tried logging off & logging in again. It keeps sending the same message, stopping me from joining any contest.
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              R
              Rajesh Choudhary Ankoda
              from Darbhanga, Bihar
              Oct 30, 2020
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              I have two withdrawals ₹338 &₹1112. I sent withdrawal request on 06/10/20200 & 07/10/2020 but balance not create in my account yet please help.
              Aug 6, 2021
              Complaint marked as Resolved 
              Dream11 Fantasy customer support has been notified about the posted complaint.
              Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                Y
                Yallalinga pujari
                Oct 29, 2020
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                Address: Yadgiri

                I have won nearly 350rs. I have updated both pan and bank details. They have been verified too. I have processed for withdrawal of 350rs from my winnings. I have given request too. They said after 5 business days ur amount will be credited. But it has become nearly 15 days still i dint receive my winning amount in my bank account. What is the use of playing dream11 without gaining the money to bank details. Please solve the issue and kindly refund.
                Aug 14, 2021
                Complaint marked as Resolved 
                Dream11 Fantasy customer support has been notified about the posted complaint.
                Verified Support
                Oct 31, 2020
                Dream11 Fantasy Customer Care's response
                Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
                Amount debited but not credited into bank account
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                  H
                  Hemanth 6
                  Oct 29, 2020
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                  Address: Dream11 Head Office Address: 1901-A Naman Midtown, SB Marg, Elphinstone (W), Near Indiabulls Finance Centre, Mumbai, Maharashtra 400013

                  Sir dream 11 has deducted my money due to fair play violation so please sir i want my full amount to my account
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
                  Hemanth 6's [Complaint's author] reply, Oct 31, 2020
                  SIR WE STILL DIDN'T GOT CONFIRMATION ABOUT MY MONEY WHICH WAS DEDUCTED DUE TO FAIRPLAY VIOLATION AT ANY COSY I WANT MY FULL AMOUNT TO WITHDRAW TO MY ACCOUNT
                  Hey, if you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgement email.
                  Hemanth 6's [Complaint's author] reply, Nov 1, 2020
                  No Sir we didn't written to your help desk we don't know about query number
                  But you deducted my money due to fairplay violation at any cost I want my full amount to withdraw to my bank account sir that money is more important for me but you guys are playing with a normal persons
                  Hemanth 6's [Complaint's author] reply, Nov 1, 2020
                  #2373376
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                    J
                    Janardhana.s
                    Oct 28, 2020
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                    Address: Balenahalli village, Magadi taluk

                    I put money in dream11 but i continuously lost money Rs. 90000/- in credit card this game is totally fraud there is no correct suggestions, if we try to join with head to head contest immediately it wil change'and it wil join with someone..it's fraud and i lost my money Rs.90000.. i wil suicide
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Hey, we don't want our users to feel this way. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                      S
                      Siddhi Kumar
                      Oct 28, 2020
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                      Address: Army Cantt Jaisalmer

                      IPL 2020 Me akshar match me i observed dream 11 aapni team last me utaar deti h or first winning amount le leti h.. aaj k date me ye app bahut aage jaa chuki h but trusted place google play store me is aap ko koi place nahi mili h.. Or ye chitting hamesa Grand ligue me 1 cror wale me hoti hai. I have prof.. Becoz hum pahle hi team download kr lete h match end k baad first winner ka naam download list me dhundhe se nai milti h.. Dream 11 bus kro yaar itna v thik nahi h savi user ye dhyan nai de pate h ki ho kya rha hai yahan p wo to only sochte hai ki 49 me 1 cror meliga or is dhun me participate kr te rhate h.. Aab to Dream 11 aap Garibi rekha ko cross kr ek brand ban gaye ho so aab to Fair constance krwao yaar.. or aapni team dusre ki I'd se utarna chod do. Hum jyada kuch aapke against action to nai kr sakte but is liye request kr rhe h.. sab ki bhawnao se mat khelo.. Ek screenshot send kr rha hu jara ise proof kr dena jo no 1 ranking ka h. Ipl 2020. 21 Oct 2020 Kolkata vs Bengaluru.. Grand lig.
                      Aug 11, 2021
                      Complaint marked as Resolved 
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 29, 2020
                      Dream11 Fantasy Customer Care's response
                      Hey, Transparency, Trust & Responsibility are our core values, be assured, there'll never be any foul play on our platform. In case of any further queries, feel free to write to us from d11.co.in/HelpCenter and we'll be happy to assist you.
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                        D
                        Deekshith Poojary
                        Oct 28, 2020
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                        I won contest of rs 1670 on 23-10-2020 still not credited in wallet

                        Address: CLUB ROAD BELGAVI PARVATHI PLAZA BUILDING

                        [protected]@gmail.Com this my email id my number [protected] i have joined csk vs mi match on[protected] the amount of winning still not credited in wallet amount is 1670 it showing as winning but amount not it wallet please solve the query...
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                        Y
                        YOGIT siral
                        Oct 28, 2020
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                        Resolved

                        Winning amount added to my Account is Less according to my Rank

                        Address: d-12, shriram institute, 19 university road, delhi-110007

                        Yesterday I participated in a Football match between Marseille vs Man City and my Rank is #139 according to Dream 11 rank between 61-150 Winning amount is 100 Rupees but I only get 56.9 Rupees...
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                        J
                        Jay sanklecha
                        from Powai, Maharashtra
                        Oct 28, 2020
                        Resolved
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                        Resolved

                        Sir
                        My money is deducted against FairPlay voilation but I play just for fun with my friend and they deduct my money as FairPlay voilation . Its not fair sir,
                        Please refund My whole amount I kindly request to you, please help

                        [protected]
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        Oct 28, 2020
                        Updated by Jay sanklecha
                        Sir Rs 150 is deducted as fair play voilation please refund it as soon as possible ..
                        Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                          S
                          Sarath Rambo
                          Oct 28, 2020
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                          I tried to withdraw 920 from my wallet to the bank, which was canceled and instead, Rs.644 and Rs.296 were deducted from my wins under the Fairplay violation. I won that money through match wins and how can it be a fair play violation?
                          could you please let me know why the amount was deducted exactly?

                          Ticket ID: #2107211

                          Awaiting for your reply.

                          Thank you
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                            V
                            Vimaldhiman71
                            Oct 27, 2020
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                            Resolved

                            Player Name: JaiVaibhavLaxmi. My problem is that I have submitted PAN may days ago but it has not been verified yet. When I upload a new image of PAN it says PAN ALREADY TAKEN. Unable to rectify as there is no customer care I find for making a specific complaint. Please resolve it asap.
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 27, 2020
                            Dream11 Fantasy Customer Care's response
                            Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                              S
                              S S R
                              Oct 27, 2020
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                              Address: Mumbai

                              Dear team,
                              I am trying to verify the pan for my dream 11 application but I am getting error it's already taken .
                              Due to which I can't able to withdrawal the amount from the app.
                              Pls contact me with resolution on my email id :-
                              [protected]@gmail.com
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              Oct 27, 2020
                              Updated by S S R
                              It's still not resolved
                              Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                                S
                                santoshkadam03
                                from Powai, Maharashtra
                                Oct 26, 2020
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                                My account name is SANTOS35333UV. When I check my balance it is showing o bal. I had transferred from my bank account and you are not allowing to withdraw.
                                Now when I checked recent transaction I can see amount 1371 is unutilized Nullified . Transaction Id WUB2020041203024580900016
                                dated: 12 April 2020. Team name :SANTOSH35333UV
                                This is my money and not wining amount. Request you to refund this amount immediately to my bank account immediately, you cannot keep my money to your account with no reasons.
                                No proper help by using Dream 11 app, just saying contact Us and no help getting Untilized nullifies amount
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                                  S
                                  satyaprasadavr
                                  Oct 25, 2020
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                                  Resolved

                                  I have some unutilized balance 842.93. Dream11 is not allowing me to play because of Govt. Regulations. Inspite of several emails, they are not returning my money and auto generated email comes, that has of no use. The default method of withdrawl shows a lesser amount 78.93, that too is not withdrawable because the amount is lesser than 200. Help me getting my full money 893. I wrote several emails, but all those in vein.
                                  Nov 1, 2020
                                  Complaint marked as Resolved 
                                  dream 11 has credited my money back
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  Hey, if you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgement email.
                                  Hey, if you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgement email.
                                  Thank. My money refunded
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                                    V
                                    Vikrantsinghtibbi
                                    Oct 24, 2020
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                                    Resolved

                                    My account suspended
                                    Kindly active

                                    Id- chaalbaaz Xi XI
                                    Mail id - [protected]@gmail.com
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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