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Dream11 Fantasy Complaints & Reviews

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Updated: Apr 19, 2025
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Dream11 Fantasy reviews & complaints page 38

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R
ranjan393
Nov 6, 2020
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Hello team,

The dream11 team didn't allow me to make the team after line up and the 2 very most player of my below details teamis not playing in the game where i am playing 2 contest where one of Rs.501 and another is for Rs. 36.

The error comes from the dream11 team and it was showing "Sorry, we have an issue and will come back in no time."

Why they have issue after line up. Below is the details of the contest and request you to please contact to them and provide me the refund for this.

registered number: [protected]
Match in between: BLR vs SRH
date of match: 06/11/2020
Contest name: 1) Sabse Bada Rupaiya of Rs.501 entry fee
2) Public contest of Rs.36 entry fee

Please have a look to this and resolve it as soon as possible

Thank you
+1 photos
Aug 13, 2021
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2020
Dream11 Fantasy Customer Care's response
Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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    shahinks
    Nov 6, 2020
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    In todays match against RCB vs SRH, after lineup is out i cannot edit my team. It says “we have an issue and we will be back in no time”. This is very unusual from dream 11. Attaching the screenshot with the mail.
    +1 photos
    Aug 8, 2021
    Complaint marked as Resolved 
    Dream11 Fantasy customer support has been notified about the posted complaint.
    Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
    shahinks's [Complaint's author] reply, Nov 11, 2020
    Already done with your poor customer care system and contact us button. Please update your customer care service in the mobile application itself. It will be very useful to the users. Its only a suggestion. Automated chatbot cannot resolve everyone’s issues. Make necessary actions to refund my contest amount
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      Bhoosha
      Nov 6, 2020
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      Rcb vs Srh Elimination match after player announce i joint my 2 teams which I had already selected but when I'm trying to changes app shows some technical issues and breaker chain around last 20 minutes app doesn't work. I want to my money refund Because players are not in team they can't be change because of app doesn't work
      Dream11 Fantasy customer support has been notified about the posted complaint.
      Mine too. I have the same issue

      After toss app doesn't work - Comment #3759629 - Image #0
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        Nishu Gupt
        Nov 6, 2020
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        Resolved

        I can't edit my team after joining the contest and when I try to edit it give me some error there is no response from server side and no response from the dream 11 team side...so it's unfair and cheating after joining the contest you can't edit the team it is extremely sad that this much of big company can do this type of bug in there application
        +4 photos
        Aug 8, 2021
        Complaint marked as Resolved 
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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          M
          mukul1706
          Nov 6, 2020
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          Address: jalgaon

          I have joined the contest of 295rs on 6/11/2020
          the match was of ipl
          the match was between SRH VS RCB the eliminator.
          i tried to change the team before 7:30pm but it does not change by your(dream11) fault.
          saying that we will back in some times.
          +1 photos
          Aug 8, 2021
          Complaint marked as Resolved 
          Dream11 Fantasy customer support has been notified about the posted complaint.
          Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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            P
            pb0607
            Nov 6, 2020
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            Resolved

            Team Edit feature not working

            Address: [email protected]

            In today's Game of SRH vs RCB, I had joined contests for this match before 2-3 hours. When the lineups came out, tried to edit my team before 10-15 mins before deadline time. But the team edit feature did not work and trying for alleats for 10 mins i still couldn't edit my team. It was totally fault of Dream11 and I want compensation for it. I have uploaded a picture of what it was happening....
            +1 photos
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            vitekar fighters
            Nov 6, 2020
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            Today after lineups out your server is failure at time 7.20 to 7.30 pm so we not able for changes in our team.so we have very loss.my mobile no.is [protected] my team name is vitekar fighters. Your server failure we can't any changes in my 04 teams. These teams are T1, T2, T3&T4
            Aug 8, 2021
            Complaint marked as Resolved 
            Dream11 Fantasy customer support has been notified about the posted complaint.
            Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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              S
              Siniv
              Nov 6, 2020
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              Resolved

              After announcement of the team, I couldn't make any changes in the team, as there was some issue with the app.after a minute the page was unavailable... looking forward for refund. This is on 6th Nov match srh Vs BLR. Please, look into the issue
              +1 photos
              Aug 8, 2021
              Complaint marked as Resolved 
              Dream11 Fantasy customer support has been notified about the posted complaint.
              Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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                A
                anu144
                Nov 6, 2020
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                Address: Bihar

                I am anup kumar singh, My dream 11 name is anu144.today RCB VS SRH match, i joined contest an hour ago with dummy team.in last 5 min app not working well and i cannot change my dream 11 team.app is unusual showing.i also taken screenshot.kindly solve my complaint as earliest.
                i am a regular player of dream11.
                +2 photos
                Aug 8, 2021
                Complaint marked as Resolved 
                Dream11 Fantasy customer support has been notified about the posted complaint.
                Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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                  M
                  Mudlagiriyappa Murali
                  Nov 6, 2020
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                  Address: No 679 raghavendra block srinagar bangalore 50

                  My user name is pb power box today cricket mach [protected]@blr i am joined 35 rupees contest before team announs after aditing your app is properly not working so i want back my money "
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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                    V
                    Vel Pandian
                    Nov 6, 2020
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                    Address: No.118/A T.k.m road mamallapuram

                    Sir/Madam
                    I have registered with 35rupees Contest..
                    But i couldn't change my team with edit
                    It is saying that breaker is open something is went and wrong..
                    But my money is credited also the contest started but the same major is happening i couldn't change the players those are not playing..
                    Please refund the amount
                    +6 photos
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 10, 2020
                    Dream11 Fantasy Customer Care's response
                    Hey, that's not the experience we want you to have. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom. Be assured our team will help you with the best possible solution.
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                      M
                      mdmukesh
                      Nov 5, 2020
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                      Pls note i have given wrong account no for withdrawl and it has been successful but have not received since account no was wrongly mentioned, pls take back same amount from wrong account no and deposit same to dream 11 wallet

                      Attached screen shot for your reference

                      Regards
                      Mukesh Dubey
                      +2 photos
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      Hey, our Customer Success team would be the ideal one to address your query. Hence, we suggest you visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                        K
                        Kunalsaini0006
                        from Powai, Maharashtra
                        Nov 4, 2020
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                        Address: Faridabd

                        My wining amount is 60 today this match for woman big bash leage but u r given 51 rupes only why u r ceating with me
                        +2 photos
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        Hey, our Customer Success team would be the ideal one to address your query. Hence, we suggest you visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                          Brahma Nand Sharma
                          Nov 4, 2020
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                          Resolved

                          Address: Near Hotel Royal Apple

                          Sir,
                          The match SRH vs MI recently win by SRH. In this contest I played with three teams with three wins amounting to Rs total RS 201/- but they credited Rs 131/- What is this? Pls check & clear it.
                          Thanks
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                            N
                            nightboom
                            Nov 3, 2020
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                            Resolved

                            This app is pure fraud I think . Suddenly first another man Godhera Devil wow

                            My ID - Night Boom
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            Hey, we don't want our users to feel this way. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                              P
                              pandugurav
                              Nov 3, 2020
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                              Address: Satara

                              I had created a internal contest with my friend with a fee of Rs 7000 each and the pool price was decided as 13300, here Dream 11 deducted their fee as Rs 700 initially. We both played the game, he paid his shared from his Dream 11 account and i paid it from my Ban account in Bank of India. We didn't used any cash bonus here, it was my own money deposited from bank account. I won the pool price and the money was credited to my Dream 11 account after deducting the TAX of Rs 3990. Amount credited was Rs 9300. I then applied for withdrawal and transferring that winning amount to my bank account. Dream 11 cancelled the withdrawal and deducted Rs 7000 from my Dream 11 account saying that we have violated the policy however the policy says that i[censored]se use any cash bonus for such transaction then it is not allowed but we used our own money. This is really a kind of fraud under the name of policy violation. I'm attaching all the snapshots for your reference. Please review and help us in getting our money back from Dream 11. If they think that we violated any policy then they would have notified us at the time of contest creation itself but there was no such notification. If they think that the policy is violated then why did they deducted their of Rs 700 and TAX of Rs 3990 even that should be cancelled and refunded back to us. This is really a kind of legal fraud.
                              +6 photos
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 03, 2020
                              Dream11 Fantasy Customer Care's response
                              Hey, thanks for sharing your query number with us. We've highlighted it to our concerned team. Be assured, they'll reach out to you via email at the earliest.
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                                S
                                Sagar Dorge
                                Nov 3, 2020
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                                Address: Yevat.tel -dound ,dist -pune,412214
                                Website: Dream 11

                                Unable to fetch your location
                                Dream11 Fantasy customer support has been notified about the posted complaint.
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                                  N.b.thapa
                                  Nov 2, 2020
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                                  Resolved

                                  Address: Grassim industries chemical division rehla

                                  Not veryfied email id and bank account pls solve solutions
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                                    POOJAN TEXPRO
                                    Nov 2, 2020
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                                    Resolved

                                    Address: Surat

                                    Dear Dream11,

                                    On Sunday, 1st November, 20 Andhra T20 League cricket match between Chargers11 and Champions11 my team was on 1st Rank with 734 points when the result was declared. Me and my family were happy for the win of Rs 10, 000 / -, but after some time my team fell in points with 707with 4th rank .. So I wonder how is it possible ..? Am I cheated or what .Attached herewith mobile screen shots.

                                    Please clarify this matter ..

                                    Thanks

                                    Mohan Bari
                                    Surat
                                    [protected]
                                    +3 photos
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 03, 2020
                                    Dream11 Fantasy Customer Care's response
                                    Hey, ranks keep fluctuating while the match is In-Progress or under Waiting for Review status. Be assured, the correct ranking reflects once the winner declaration is done.
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                                      J
                                      jeevan bisht
                                      Nov 1, 2020
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                                      Resolved

                                      Not able to withdraw my winning amount because pan verification showing the pan card you have uploaded already linked with another account but how is us possible I never used my own card before in any other dream 11 account. Please suggest me how can I withdraw my winning ammiunt.
                                      Aug 14, 2021
                                      Complaint marked as Resolved 
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 03, 2020
                                      Dream11 Fantasy Customer Care's response
                                      Hey, we'd like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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