Dream11 Fantasy Complaints & Reviews

Dear Sir,
I have made a payment of Rs. 50 on date 15-01-20 and another transaction of Rs 50 on date 02-02-20. Both time cash deducted from my bank account but it not reflected in my dreame-11 account.
My ID IS CHANDR388226UV. on date[protected], this message was displayed "Service Unavailable - Zero size object
The server is temporarily unable to service your request. Please try again later.
Reference #15.7c5dd217.[protected].df073fe3"
Please resolve matter and credit money to my account of Dreame-11.
Thanks

Mar 8, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to look into this. Please write to us from d11.co.in/Deposit so that we can get this checked for you.

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Address: 122015

Today on 31/01/2020 I deposited rs 850. Same was debited from my bank account but was not credited to my dream 11 account. I have added 850 again which got credited to my dream 11 account. Amount owed by dream 11 to me 850. Account name JBuniverse. Look forward to a quick refund

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Address: Bhilwara, Rajasthan, 311001

Sir my bank account is not able to adding in dream 11 app. Whenever i upload an image of passbook after sometime it shows only i filled that entries with an update option sir please help me so it means dream 11 is not able to verifying my account and also i am not able to withdraw my account help me out please
And sir i have added big amount in my dream 11 i thought that i can withdraw it after winning the amount that's why i have added money please resolve this money

Mar 7, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2020

Dream11 Fantasy Customer Care's response Hey, we would like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.

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I have enter in a game (Sta vs six) with 02 contest and amount also has been debited from my account now in the middle of the match it has shows 1 nos joining contest. One contest has disappear from list and that team only going with higher points.

Please look into

Mar 8, 2020

Complaint marked as Resolved

Verified Support

Feb 04, 2020

Dream11 Fantasy Customer Care's response Hey, we would like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that our team can connect with you via email and assist further.

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D

Dinesh2000

Feb 5, 2020

Balance nullified in my dream 11 account morning 11.28 Rs 142 please refunded my amount

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Address: Jagadish Nagar, kadagasapura, Bangalore, Karnataka, 560075

I use to play dream11 everyday not won so much but it's surprisingly today my team won 1st price but dream11 made the match abandoned after completion of game didn't get it what is reason behind it. I have proves that i won, match finished, dream11 abandoned match piks and no support or can contact dream11 team

Can i get help here on this

Feb 28, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2020

Dream11 Fantasy Customer Care's response Hey, Annabel Sutherland was included in the AU-W squad, but batted for the Cricket Australia XI women's team. We have abandoned the AU-W vs CA-W match and refunded all entry amounts. We're sorry about the inconvenience.

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N

Nandna Jah

Feb 5, 2020

May Gmail name [protected]@gmail.com fair play bol Ka mara 529 Rupa cat liya ha sir please return may rupees sair please

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Nandna Jah's reply, Jan 27, 2020

Sir mara rawan881067@gmail SA 529 Rupa cat liya ha sir please return ma rupess

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132 rupees got deducted from my paytm wallet although i haven't joined the contest for 3rd t20i between ind vs nz for 1cr prize money with entry fee of 33 per team. I have made 6 teams but joined with four teams. So, request you to kindly refund my debited amount to my paytm wallet [protected]. I am a new user so i don't know how can i check my wallet information. Please assist me in getting my money back as soon as possible.

Thanks

Mar 2, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

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S

Suman Sujhit

from Kolkata, West Bengal

Jan 28, 2020

The money was deducted but my ranking Not showing Please return my many

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Suman Sujhit's reply, Jan 22, 2020

Dream 11

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Address: Hisar, Haryana, 125001

I have entered the rs. 49 tournament between india and new zealand on 24th jan.
What amazed me was that after shivam dube or shardal thakur picked a wicket their selected percentage increased. How is that possible?
There can be one assumption that dream 11 is cheating with us. Or it has added some percentage of team which belong to dream 11 so that less people can win.
I am attaching pics to support it.

Mar 2, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 26, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

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K

Karthik_kk

Jan 28, 2020

Can you clarify the issue in this forum? We would like understand how can the selection % change during the match

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Address: Ambala, Haryana, 134003

I have sent 300 rs withdrawal request in dream 11 on 20 jan 2020 and next day my request is failed.how can u do with me.where is my 300 rs.please resolve my query and transfer my 300 rs in my bank account

Mar 8, 2020

Complaint marked as Resolved

Jan 21, 2020

Updated by Sanju107 So, now what can i do

Verified Support

Jan 28, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to look into this. Please write to us from d11.co.in/Withdrawal so that we can get this checked for you.

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Janardhan Googly

Jan 28, 2020

I use to play dream11 everyday not won so much but it's surprisingly today my team won 1st price but dream made the match abandoned after completion of game didn't get it what is reason behind it. I have proves that I won, match finished, dream11 abandoned match piks and No support or can contact dream11 team.

Reply

Janardhan Googly's reply, Jan 27, 2020

Can I get help here

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Address: 521108

Dear Team

my phone: [protected]
email: [protected]@gmail.com

100 rupees added to the wallet but amount not credited to dream11 wallet after transition success .please solve the issue.
.   Replace all

Jan 20, 2020

Complaint marked as Resolved

thanks

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 26, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to look into this. Please write to us from d11.co.in/Deposit so that we can get this checked for you.

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Address: 123/4, raja dinendra street, Kolkata, West Bengal, 700004

Dream 11 is facing an issue while join bbl contest yesterday between sco vs sta at 3:40pm i was going to join only 19/- but they shown me there is an issue going on unable to join i tried for 3times and in the 4th time i got a successful joining message. After sometime i saw that 3unable joining count as a join and they cut my 57/-. Very much unexpected.

Feb 17, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

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M

Mani7

from Delhi, Delhi

Jan 17, 2020

Seven working days gone, pan card verification still pending. Already uploaded the image several times
Dream11 ID- IJKLMN2413OP.
Please resolve.

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Address: Jalgaon, Maharashtra, 425001

Dear Sir, on 15.01.2020 I have deposited Two times of Rs.2999/- same amount is debited from my account but not received in Dream 11wallet.

So plz refund my Amount as soon as possible.

.   Replace all

Feb 18, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2020

Dream11 Fantasy Customer Care's response Hey, please write to us from d11.co.in/Deposit so that we can get this checked for you.

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I have selected 1 player whose was selected by 4% initially but percentage moves to 30% as soon as he took the wickets. Same thing happened with me before but that time i didn't have the proof but this time I have.
I have played more than 2000 contest and put lot of money. i want an answer for this now.

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Address: Herbinger Heights Mansarovar Patrakar Colony, Jaipur, Rajasthan, 302020

Website: Dream11.com

It is not a complaint but suggestion instead.. I guess you might not be able to get the starting player line ups in basketball, but you can update the injured players who are out or questionable.. Because trust me just because of this you are loosing a lot of clientele in basketball section.. Nonetheless there are many alterations you should make now as to the growth of market.. Artificial intelligence customer care support should be one of them

Feb 17, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

Dream11 Fantasy Customer Care's response We are always looking for ways to improve. We will pass your feedback over to the team.

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Iam resident of andhrapradesh. But i had my bank account in telangana because i had completed my studies in telangana. So i had opened my bank account in telangana. Now how can i withdraw my winnings. Please clarify my doubt and do in favour of me and let me play dream11 conveniently and joyfully. And i can withdraw my winnings without any problem or is there otherway to withdraw my winnings.

Feb 13, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

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N

Nilesh Shrimali

Jan 13, 2020

Cash withdrawals of Rs 9000 is still not reflect in my bank account

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P

Pankaj321991

Jan 15, 2020

Payment of Rs. 64.32 four times has been deducted from paytm wallet as inconvenience error came again again but payment deducted after 5min from my paytm wallet and not reflected in dream 11 account. Please help me to get refund

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Hi,
I guess dream11 team does not have a proper verification process in place since my pan no. Is already being used by a different player.
On complaining about the same, they are telling me that same pan no. Cannot be used twice.
How come someone else is using my pan details?
And why is dream11 team allowing it?
Dream11 id - shishi1517ij

Get back to me asap. I shall not allow someone else to use my pan details.

Feb 18, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.

Jan 10, 2020

Updated by shishirkush Hi,
I've already mailed on the same.
However, the response was inadequate and the issue stands unresolved.
How can you allow unverified user to use my PAN Card details?
Please contact the person in question and get to the bottom of the issue.

Verified Support

Jan 11, 2020

Dream11 Fantasy Customer Care's response If you have written to our helpdesk; please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgment email.

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S

shishirkush

Jan 10, 2020

Hi,
I've already mailed on the same.
However, the response was inadequate and the issue stands unresolved.
How can you allow unverified user to use my PAN Card details?
Please contact the person in question and get to the bottom of the issue.

Reply

N

Nilesh Shrimali

Jan 13, 2020

Cash withdrawals of Rs 9000 is still not reflect in my bank account

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36₹ deducted from my Paytm wallet without joining any contast
I am joining contast while it saying sorry unable to join contast and after some time it deducted 36₹ without joining any contast
Please HELP

Feb 11, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2020

Dream11 Fantasy Customer Care's response Thank you for reaching out. Please contact us from d11.co.in/Deposit so we can look into it and assist you accordingly.

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S

Sujesh27

Jan 13, 2020

I created 2teams and one is reflecting and other one is not reflecting which at winning position...tried to reach customer help desk which is not working and same answer received...it's kind of cheating and this should be addressed...not trust worthy

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Address: Mango, jamshedpur, jharkhand 831012, East Singhbhum, Jharkhand

My dream 11 profile name is Hphoo and I had withdrawl amount on 12/12/2019 from dream 11 account.
But transaction is still incomplete, due to this withdrawl amount is not credited to bank account and it is still pending.

Feb 11, 2020

Complaint marked as Resolved

Jan 03, 2020

Updated by Study with Tricks The withdrawl amount is 200 and the date given by dream 11 to be creditd on 19/12/2019 but it is still pending.

Verified Support

Jan 11, 2020

Dream11 Fantasy Customer Care's response Hey, we would like to get this checked for you. Please write to us from d11.co.in/Withdrawal and our team will assist you further.

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Address: 829122

Hello there, i played a contest against my friend whome i referred dream 11 application, we joined the contest with different teams and i won that contest.
After some days tried to withdraw my winnings, but after 1-2 days rs 104 was deducted in the name of *dream 11 fair play violation* and the remaining amount was sent back to my dream 11 wallet.
What's unfair that i did is beyond my intelligence! It's a game, if the other person lost then i will win, what if the other person was my friend whome i referred the application? What's wrong in playing a contest with my reffered friend, and uf it's wrong then why the hell dream 11gives the option of "creating a contest to play with friends"?
This is 2nd time my balance is deducted for no reason which is completely unfair.
I need my refund asap

Feb 11, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2020

Dream11 Fantasy Customer Care's response Hey, we would like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the "Contact Us" button at the bottom, so that our team can connect with you via email and assist further.

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Address: ward no - 19 , kumawat colony shrimadhopur, 332715

Sir mene 19-12-19 Ko 200₹ ka withdraw kiya tha jo muje 26-12-19 Ko milna tha jo abi tk muje nhi mila h or mene jb transaction me check kiya to wha pe withdraw cancel dekha rha hai please check my dream 11 account my dream 11 account no [protected] please check sir and refund my money please help me sir. Sir mene kafi wait be kiya lekin abi tk na to bank account me 200₹ aaya h or na hi wapis mere dream 11 account me . so please check chack in 19-12-19 date in withdraw history in my dream 11 account no [protected]

Feb 3, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to look into this. Please write to us from d11.co.in/Withdrawal so that we can get this checked for you.

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S

Shrinivasa Shasthri

from Bengaluru, Karnataka

Jan 6, 2020

Today match AH-W VS WB-W cricket match 2 wicket taken by ac kerr i.e NL VAN TILBERG AND k t Perkins, but you are updated as 2 wicket taken by jc kerr actually 1 wicket only taken by JC kerr. Please note and update now. Please update in dream 11 score.

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Dear dream 11 team,
What are doing is a clear case of cheating, which i have cought in today match (Dhp vs rar)... Suddenly one team came up on the top and it's not even present in the team download pdf list. I need a answer for that...
And please don't say it's a technical issue or computer error as you are not a new to this business so you are not supposed to do any kind of such mistake and if that would be the case then it would be a clear violation of fair play rules. I have noticed these kind of cheating earlier also but now enough is enough, you are forcing me to file a complaint against you.

Dec 30, 2019

Complaint marked as Resolved

I came to know about the reason behind it as told by my friend. ...and dream11 team as well. Thanks

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jan 01, 2020

Dream11 Fantasy Customer Care's response Hey, Transparency, Trust & Responsibility are our core values, be assured, there'll never be any foul play on our platform. In case of any further queries, feel free to write to us from d11.co.in/HelpCenter and we'll be happy to assist you.

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M

MayilS

from Chennai, Tamil Nadu

Jan 3, 2020

In this match one wicket taken by ebadot hossain but wicket points wrongly mentioned to mosadek hossain .Please check and rectify the issue

Dream11 Fantasy Complaints & Reviews

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Dream11 Fantasy reviews & complaints page 52

on 02-02-2020 payment failed but cash deducted from account

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money got debited from bank but dream 11 did not credit the same to my account

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bank account verification in dream11 app

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join 2 contest and now showing 1 contest

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dream11 abandoned cheated match

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my balance got deducted without joining the contest

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is dream11 cheating with us?

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withdrawal amount is not credited to bank account and its failed

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transition success but amount not added

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wrong transaction

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deposited amount debited

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selected player percentage changed after he performs well.

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basketball

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about bank account

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pan card no. used by another person illegally

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4 times 9 deducted without joining any contact

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withdrawal amount is not credited to bank account

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deducted balance twice in name of dream 11 fair play violation

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withdraw not success

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fake teams

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