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Dream11 Fantasy Complaints & Reviews

2.4
Updated: Apr 19, 2025
Complaints 2771
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Dream11 Fantasy reviews & complaints page 50

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E
Er Nikhil
Mar 21, 2020
Resolved
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Address: Kolhapur, Kolhapur, Maharashtra, 416012

I have joined a football contest between mlcw and sydw in w league in australia. During the match, a player called 'catley' scored a goal on the assist of other player named 'van egmond'. But the assist points were deposited to other player named 'emsile'. I have set van egmond as a captain. But even after the assist, i am lacking behind. I am hoping some quick assistance on it. I have also attached the snapshot of actual goal scorer and assisting player name. Please find it below.
+1 photos
Apr 23, 2020
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2020
Dream11 Fantasy Customer Care's response
We have cross-checked with our sources and wish to inform you that the points awarded to the players have been updated accurately. For more queries kindly write to us from d11.co.in/HelpCenter so our team can help you with a detailed explanation.
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    E
    Er Nikhil
    Mar 21, 2020
    Resolved
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    Resolved

    Address: Shivaji Peth, kolhapur, Kolhapur, Maharashtra, 416012

    I have joined a football contest between mlcw and sydw in w league in australia. During the match, a player named 'catley' scored a goal on the assist of other player named 'van egmond'. But the assist points were deposited to other player named 'emsile'. I have set van egmond as a captain. But even after the assist, i am lacking behind. I want a justice about this issue and would like to advice not to do such a casualty.
    +1 photos
    Apr 25, 2020
    Complaint marked as Resolved 
    Dream11 Fantasy customer support has been notified about the posted complaint.
    Verified Support
    Mar 22, 2020
    Dream11 Fantasy Customer Care's response
    We have cross-checked with our sources and wish to inform you that the points awarded to the players have been updated accurately. For more queries kindly write to us from d11.co.in/HelpCenter so our team can help you with a detailed explanation.
    Yesterday they contact match between mwr vs tan match, that match they given wrong players details. I am played with their given details so I losed my money, i asked them but they didn't give refund, not given any response, kindly consider that
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      H
      hemanya rathod
      Mar 19, 2020
      Resolved
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      Resolved

      ifsc code missing issue

      I have entered all the correct details of bank account but everytime even after entering correct ifsc code and submitting, its showing "ifsc code details missing"..
      Where i can see that ifsc code is valid and i have entered it at correct place..
      Really dream 11 should work with their app, they take money but afterwards we can't withdraw it..
      Email. Id registered - [protected]@gmail.com...
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      S
      Sankarappavinodkumar
      Mar 17, 2020
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      Resolved

      Address: Bangalore, Bangalore, Karnataka

      Dream 11 is warest version i'm winning money but am not able withdrawal money becomes of i upload all bank account documents but every time they tell some reason. Your pan card name and account holder name is not correct. So what is the problem why u need. I upload correctly also something is happening so last version is good present version not good. Last version app is mean i upload just account number and ifsc only i withdraw money also.
      +1 photos
      Apr 21, 2020
      Complaint marked as Resolved 
      Dream11 Fantasy customer support has been notified about the posted complaint.
      Verified Support
      Mar 21, 2020
      Dream11 Fantasy Customer Care's response
      Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
      I want to hide my contact to appear on my friends dream 11 account, but info settings is not working properly, make me discoverable option is automatically switches on . This is bad update from dream 11 . It violates my privacy and they are big company but they don't have any customer care number to resolve the issue
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        R
        Ramamurthy r
        Mar 14, 2020
        Resolved
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        Resolved

        Hi,

        I yesterday played 1000rs contest in psl for the match between multan sultans and peshawar salmi.

        As per google and cric buzz the final score of peshawar zalmi was 151/7 even in dream11 and i won the contest.
        However, it suddenly was changed to 151/8 and i lost the contest.
        There is no trace of 8th wicket
        Please check and credit the winning amount correctly.

        Also, i'm unable to add photo here.

        My dream11 i'd is lingha4st

        Regards
        +1 photos
        Apr 15, 2020
        Complaint marked as Resolved 
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Verified Support
        Mar 15, 2020
        Dream11 Fantasy Customer Care's response
        Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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          P
          Pushpendra singh0938
          Mar 14, 2020
          Resolved
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          Resolved

          Address: Panchsheel Nagar, Uttar Pradesh, 245208

          In 27th match of psl multan sultan vs peshwar zalmi 12 stumping points are awarded wrongly to zeeshan ashraf. My apponent win by that 12 points and i lose my rupees 170 in 49 rupees contest of 4 players. Please resolve my problem. It is a very serious issue for the dream 11 lovers. Please work on it.
          +3 photos
          Apr 25, 2020
          Complaint marked as Resolved 
          Mar 14, 2020
          Updated by Pushpendra singh0938
          In 27th match of PSL Multan sultan vs Peshwar zalmi 12 Stumping points are awarded wrongly to Zeeshan Ashraf. my apponent win by that 12 points and I lose my Rupees 170 in 49 Rupees contest of 4 players. please resolve my problem. It is a very serious issue for the dream 11 lovers . Please work on it.
          Verified Support
          Mar 16, 2020
          Dream11 Fantasy Customer Care's response
          Hey, points for Zeeshan Ashraf has been updated accurately. To view the scorecard click here: dream11.com/cricket/fantasy-scorecard/1356/18625 and to view the highlights for official PSL match click here: youtube.com/watch?v=H9BFR2y8gAI
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            B
            Bina8972
            Mar 13, 2020
            Resolved
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            Resolved

            Dream11 company cheated with me, they had suspended my account without any reason and graphs all my money (2200 rupees)
            When i asked them for reason they are not replyed me. They said for fair play violation, but in my sence i have not violated fair play
            Please reactivate my account
            Account/mob no-[protected]
            [protected]@rediffmail.com
            Apr 28, 2020
            Complaint marked as Resolved 
            Dream11 Fantasy customer support has been notified about the posted complaint.
            Mar 13, 2020
            Updated by Bina8972
            Please reactivate my account or refund all my winning balance.
            Verified Support
            Mar 14, 2020
            Dream11 Fantasy Customer Care's response
            Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
            Mar 15, 2020
            Updated by Bina8972
            I have already contacted in your help desk, but i have not received any kind of fair/logical answer.
            Please reactivate my account.

            Verified Support
            Mar 16, 2020
            Dream11 Fantasy Customer Care's response
            Hey, please share the query number which you had received after raising a request from our helpdesk. Be assured, our team will look into it and assist accordingly.
            Mar 17, 2020
            Updated by Bina8972
            Complaint no-1514276

            Please reactivate my account, i have only one dream 11 account, and i love to play it.
            Verified Support
            Mar 21, 2020
            Dream11 Fantasy Customer Care's response
            Hey, we see that our team has already replied to your email. Request you to respond to us on the same email in case of further queries, so that we can assist you accordingly.
            My balance got nullified without any warning.i want my money back.you have to give me my money back.

            dream 11 company has suspended my account and graphs all my money - Comment #3663011 - Image #0
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              V
              Vivekananda Naik
              Mar 11, 2020
              Resolved
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              Resolved

              My Rs 2250 got removed from my Dream11 account with remarks balance nullified, I don’t know the reason . My team name is winnervivek . Transaction date 11 March 2020 6.15 pm Transection I’d WB2020031112451430574911.

              Request you to help resolve the same& get my hard earned money back in my account
              +1 photos
              Apr 22, 2020
              Complaint marked as Resolved 
              Verified Support
              Mar 16, 2020
              Dream11 Fantasy Customer Care's response
              Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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                R
                RG VARU Adil
                Mar 8, 2020
                Resolved
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                Resolved

                Address: Jamnagar, Gujarat, 360515

                Why are you cencel my successfully joined contest without any query...i allready successfully join in contest..match is start and after some time my contest cencel...why??? This is fourd for your side and this is not legally...plz join me as it is my contest.so I request solve my query and legaly action on dream11 ...
                +2 photos
                Apr 12, 2020
                Complaint marked as Resolved 
                Verified Support
                Mar 10, 2020
                Dream11 Fantasy Customer Care's response
                Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
                I withdraw 4506 on 27 feb 2020 with instant withdraw option but still not received. Also I have submitted many request for changing my email but no response from dream. Please help me.
                Dream11 Fantasy Customer Care's response, Mar 16, 2020
                Verified Support
                Hey, we'd like to look into this. Please write to us from d11.co.in/Withdrawal so that we can get this checked for you.
                2 nd t20 match was abandoned in dream 11 even though match completed successfully. Even in other fantsy like myteam11 it completed but in dream 11 it abandoned. Saying we don't have conform scores.
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                  L
                  Lokesh132
                  Mar 7, 2020
                  Resolved
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                  Resolved

                  I have withdrawl money twice in Feb and March but I didnt get money to my bank account till now..dream11 mail has sent me an email about that I have to find enclosed advice.. What it means.. I didn't understood.. Please help me to get my 430 rupees to my bank account
                  +2 photos
                  Apr 10, 2020
                  Complaint marked as Resolved 
                  Verified Support
                  Mar 10, 2020
                  Dream11 Fantasy Customer Care's response
                  Hey, please write to us from d11.co.in/Withdrawal so that we can get this checked for you.
                  Amount is not added to but deducted from account
                  My withdrawal not credited in my account please check.
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                    L
                    Lokanathlucky
                    from Mumbai, Maharashtra
                    Mar 5, 2020
                    Resolved
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                    Resolved

                    Address: Bhubaneswar, Khordha, Odisha, 751002

                    My dream 11 balance got nullified without any reason, they deducted 126 rupees, i want my money back, such a fraud company, they deducted the money on 5th march at 15:11... I want my money, plz give justice to me, they should inform before deduction.

                    The transaction id is - wb2020030509410795046063

                    Date 5th march 2020
                    Time 15:11:07
                    Amount 216 rupees
                    Plz help me to get my money back
                    +1 photos
                    Apr 25, 2020
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 09, 2020
                    Dream11 Fantasy Customer Care's response
                    Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
                    Mar 10, 2020
                    Updated by Lokanathlucky
                    I posted my queey but didn't get any reply, you solve my problem here
                    Verified Support
                    Mar 21, 2020
                    Dream11 Fantasy Customer Care's response
                    Hey, if you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgement email.
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                      A
                      Avv Prasad
                      Mar 4, 2020
                      Resolved
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                      Resolved

                      Address: Visakhapatnam, Andhra Pradesh, 530004

                      Hello team,

                      Find the screenshot below reg the match: dream11 ecs - alicatet10 ppt vs int

                      https://sixteams.com/ppt-vs-int-live-ppt-vs-int-live-score-ppt-vs-int-live-score...

                      Score of i baig

                      He took a wicket but not mentioned???

                      I lost 500 rs with 3 points for this error let me know what is this!!
                      +1 photos
                      Apr 21, 2020
                      Complaint marked as Resolved 
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 05, 2020
                      Dream11 Fantasy Customer Care's response
                      We have cross-checked with our sources and wish to inform you that the points awarded to the players have been updated accurately. For more queries kindly write to us from http://d11.co.in/HelpCenter so our team can help you with a detailed explanation.
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                        B
                        bhagyeshparab
                        from Mumbai, Maharashtra
                        Mar 3, 2020
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                        Address: Mumbai City, Maharashtra, 400066

                        Money deducted from bank account but not reflected into dream11 account. Kindly check at your end as rs. 279.50 is deducted. Transaction done was through gpay. I have the screenshot/proof of the same. Also please refund the money as soon as possible. And why it is happening for many times, now i am feeling risk to do the transaction in dream11 account. Mobile no : [protected]
                        +1 photos
                        Dream11 Fantasy customer support has been notified about the posted complaint.
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                          B
                          bhagyeshparab
                          from Mumbai, Maharashtra
                          Mar 3, 2020
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400066

                          Request you to check the transaction for mobile number [protected]. Deposited amount 279.50 but yet it has not reflected into the dream11 account as money has been deducted from my bank account. Payment done was through gpay. I have the screenshot of the shot. Kindly check the same and refund the money into the bank account or else into the dream11 account.

                          Email id : [protected]@gmail.com
                          Mobile no : [protected]
                          +1 photos
                          Apr 16, 2020
                          Complaint marked as Resolved 
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 09, 2020
                          Dream11 Fantasy Customer Care's response
                          Hey, please write to us from d11.co.in/AddBalance so that we can get this checked for you.
                          Hi team, Rs 5740 has been debited twice and it has reflected just once in dream11 account. Please send me the remaining 5740Rs to my bank account.
                          Mob no :[protected]

                          deposited amount not reflecting in dream11 account - Comment #3658230 - Image #0
                          deposited amount not reflecting in dream11 account - Comment #3658230 - Image #1
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                            K
                            Kushal Karthik
                            Mar 3, 2020
                            Resolved
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                            Resolved

                            The persons who are around me are getting free contests and getting contests with discounts. B but i'm not getting any discounts or free contests. I'm tired of it and i'm frustrated. So please check my account and please provide me with some discounts and free contests. Daily me and my friends invest money in dream11. But he's getting everything, but i don't. So please check this and help me. Thank you!!!...
                            Apr 13, 2020
                            Complaint marked as Resolved 
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 05, 2020
                            Dream11 Fantasy Customer Care's response
                            Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                              S
                              Sanchit26112000
                              from Delhi, Delhi
                              Mar 2, 2020
                              Resolved
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                              Resolved

                              I mistakenly withdrawn my dream 11 winnings to a closed account and then i also mailed dream 11 about the matter. They said that if my account is not active they will transfer money back to the dream 11 account. But now i have have received mail from them that the money have been transferred to my bank account but my account is not active. Plz help me regarding this matter
                              +1 photos
                              Apr 24, 2020
                              Complaint marked as Resolved 
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 05, 2020
                              Dream11 Fantasy Customer Care's response
                              Hey, if you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgment email.
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                                H
                                Harman King
                                Feb 29, 2020
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                                In match of Ind w vs SL w dated 29.02.20. Points of Karunaratne will be 13 instead of 21.Please correct the same and refund my amount. I am supporter of your app having telegram channel Harman King.. please look into the matter ASAP.
                                Harman King
                                [protected]
                                [protected]@yahoo.com
                                For contact:[protected]
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                                  P
                                  Prabhu M.
                                  Feb 28, 2020
                                  Resolved
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                                  Resolved

                                  I have done a transaction of adding cash to dream 11 account. My money is debited but i got a payment failed message. when will i get my money?. Kindly credit back my money. What should i do to get back my money. Payment failed for the credit card transaction. But i couldn't find failed transactions history in dream 11. Kindly help me with what should be done to get back my money
                                  Apr 5, 2020
                                  Complaint marked as Resolved 
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 05, 2020
                                  Dream11 Fantasy Customer Care's response
                                  Hey, please write to us from d11.co.in/AddBalance so that we can get this checked for you.
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                                    S
                                    snehal shelke
                                    Feb 29, 2020
                                    Resolved
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                                    Resolved

                                    I have complained it even but there is no action from anyone dream11 has has debited 4250 from my account without any reason they mailed me fair play violations they don’t reply my mail they don’t have any customer call centre please look at has it is due from 1month this is my 2nd complaint still no one is taking seriously so whom should i complain
                                    Apr 16, 2020
                                    Complaint marked as Resolved 
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 05, 2020
                                    Dream11 Fantasy Customer Care's response
                                    Hey, if you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgment email.
                                    I have joined in a three slots game and it's entry fee is Rs.23 and winning amount is Rs.60 only for the winner and later I have won the game and later the money is equally shared to me and the next person

                                    debited winning amount without any proof - Comment #3656283 - Image #0
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                                      R
                                      Rohanv345rs
                                      Feb 27, 2020
                                      Resolved
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                                      Resolved

                                      Address: Mohali, Punjab

                                      Dream 11 had a false accuse for fair play voilation on me and captured 1290 rs for that they told me to get in contact with 5 of my referals and make them contact with dream 11 helpdesk i was ok and i successfully made 3 friends out of 5 to make contact with dream11 helpdesk but 2 reffered friends denied to restart there accounts

                                      They found dream11 boring and wastage of time and money so they deleted the app

                                      Now they dream11 is making sacrifice from there side for not playing there stupid game

                                      But i was winning and wanted to play more on dream 11

                                      So i agreed for amount capturing and continued to add money and playing but

                                      I have earned 200 from these two accounts

                                      But the amount captured is 6x

                                      1290 rs

                                      Is this your fair play

                                      Congratulations

                                      I am ready to go to consumer court thank u

                                      I have not read any of there terms about fair play voilation that amount will be
                                      6x

                                      This is the last mail or request i am going to submit to you and making aware the people if this

                                      So called fairplay of yours
                                      Feb 28, 2020
                                      Complaint marked as Resolved 
                                      Solved sir
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
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