Dream11 Fantasy Complaints & Reviews

Address: Kolhapur, Kolhapur, Maharashtra, 416012

I have joined a basketball contest between bcb vs dis today. The match has been completed well before, but the contest that i have joined isn't even showing a single point. Hence i am asking to quickly sort out such problem so i can use my winnings to login to other contests. Or if can't be done in case, just refund the contest entry fees so i can use it to join other contests.

Aug 12, 2021

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

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S

Subanaka

Mar 27, 2020

Hai sir good morning. I am AMEER BASHA. My dream11 team name is subanaka. Sir my amount 1500 rupees was withdrawn from dream11 account to my savings account but can't get credited to my money 1500.so PLEASE help me sir .my amount 1500 is credit to my bank saving account. Thanking sir.

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S

Steevan Pais

Jul 24, 2022

Sir i have submitted withdrawal Rs200 But the money is not credited to my bank ..Please help me

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S

Seenee

from Thoothukudi, Tamil Nadu

Oct 2, 2022

NBA Preseason Match between Daniel Gafford got steals But the point not Updated plz solve the issue

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Address: Kolhapur, Kolhapur, Maharashtra, 416012

I have joined a football contest between mlcw and sydw in w league in australia. During the match, a player called 'catley' scored a goal on the assist of other player named 'van egmond'. But the assist points were deposited to other player named 'emsile'. I have set van egmond as a captain. But even after the assist, i am lacking behind. I am hoping some quick assistance on it. I have also attached the snapshot of actual goal scorer and assisting player name. Please find it below.

Apr 23, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2020

Dream11 Fantasy Customer Care's response We have cross-checked with our sources and wish to inform you that the points awarded to the players have been updated accurately. For more queries kindly write to us from d11.co.in/HelpCenter so our team can help you with a detailed explanation.

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Address: Shivaji Peth, kolhapur, Kolhapur, Maharashtra, 416012

I have joined a football contest between mlcw and sydw in w league in australia. During the match, a player named 'catley' scored a goal on the assist of other player named 'van egmond'. But the assist points were deposited to other player named 'emsile'. I have set van egmond as a captain. But even after the assist, i am lacking behind. I want a justice about this issue and would like to advice not to do such a casualty.

Apr 25, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2020

Dream11 Fantasy Customer Care's response We have cross-checked with our sources and wish to inform you that the points awarded to the players have been updated accurately. For more queries kindly write to us from d11.co.in/HelpCenter so our team can help you with a detailed explanation.

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muthukmn

from Chennai, Tamil Nadu

Mar 27, 2020

Yesterday they contact match between mwr vs tan match, that match they given wrong players details. I am played with their given details so I losed my money, i asked them but they didn't give refund, not given any response, kindly consider that

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I have entered all the correct details of bank account but everytime even after entering correct ifsc code and submitting, its showing "ifsc code details missing"..
Where i can see that ifsc code is valid and i have entered it at correct place..
Really dream 11 should work with their app, they take money but afterwards we can't withdraw it..
Email. Id registered - [protected]@gmail.com...

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Address: Bangalore, Bangalore, Karnataka

Dream 11 is warest version i'm winning money but am not able withdrawal money becomes of i upload all bank account documents but every time they tell some reason. Your pan card name and account holder name is not correct. So what is the problem why u need. I upload correctly also something is happening so last version is good present version not good. Last version app is mean i upload just account number and ifsc only i withdraw money also.

Apr 21, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.

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rickyrs77

Mar 24, 2020

I want to hide my contact to appear on my friends dream 11 account, but info settings is not working properly, make me discoverable option is automatically switches on . This is bad update from dream 11 . It violates my privacy and they are big company but they don't have any customer care number to resolve the issue

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Hi,

I yesterday played 1000rs contest in psl for the match between multan sultans and peshawar salmi.

As per google and cric buzz the final score of peshawar zalmi was 151/7 even in dream11 and i won the contest.
However, it suddenly was changed to 151/8 and i lost the contest.
There is no trace of 8th wicket
Please check and credit the winning amount correctly.

Also, i'm unable to add photo here.

My dream11 i'd is lingha4st

Regards

Apr 15, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

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Address: Panchsheel Nagar, Uttar Pradesh, 245208

In 27th match of psl multan sultan vs peshwar zalmi 12 stumping points are awarded wrongly to zeeshan ashraf. My apponent win by that 12 points and i lose my rupees 170 in 49 rupees contest of 4 players. Please resolve my problem. It is a very serious issue for the dream 11 lovers. Please work on it.

Apr 25, 2020

Complaint marked as Resolved

Mar 14, 2020

Updated by Pushpendra singh0938 In 27th match of PSL Multan sultan vs Peshwar zalmi 12 Stumping points are awarded wrongly to Zeeshan Ashraf. my apponent win by that 12 points and I lose my Rupees 170 in 49 Rupees contest of 4 players. please resolve my problem. It is a very serious issue for the dream 11 lovers . Please work on it.

Verified Support

Mar 16, 2020

Dream11 Fantasy Customer Care's response Hey, points for Zeeshan Ashraf has been updated accurately. To view the scorecard click here: dream11.com/cricket/fantasy-scorecard/1356/18625 and to view the highlights for official PSL match click here: youtube.com/watch?v=H9BFR2y8gAI

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Dream11 company cheated with me, they had suspended my account without any reason and graphs all my money (2200 rupees)
When i asked them for reason they are not replyed me. They said for fair play violation, but in my sence i have not violated fair play
Please reactivate my account
Account/mob no-[protected]
[protected]@rediffmail.com

Apr 28, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Mar 13, 2020

Updated by Bina8972 Please reactivate my account or refund all my winning balance.

Verified Support

Mar 14, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

Mar 15, 2020

Updated by Bina8972 I have already contacted in your help desk, but i have not received any kind of fair/logical answer.
Please reactivate my account.

Verified Support

Mar 16, 2020

Dream11 Fantasy Customer Care's response Hey, please share the query number which you had received after raising a request from our helpdesk. Be assured, our team will look into it and assist accordingly.

Mar 17, 2020

Updated by Bina8972 Complaint no-1514276

Please reactivate my account, i have only one dream 11 account, and i love to play it.

Verified Support

Mar 21, 2020

Dream11 Fantasy Customer Care's response Hey, we see that our team has already replied to your email. Request you to respond to us on the same email in case of further queries, so that we can assist you accordingly.

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Im_push_thakur

from Powai, Maharashtra

Mar 16, 2020

My balance got nullified without any warning.i want my money back.you have to give me my money back.

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My Rs 2250 got removed from my Dream11 account with remarks balance nullified, I don’t know the reason . My team name is winnervivek . Transaction date 11 March 2020 6.15 pm Transection I’d WB2020031112451430574911.

Request you to help resolve the same& get my hard earned money back in my account

Apr 22, 2020

Complaint marked as Resolved

Verified Support

Mar 16, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.

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Address: Jamnagar, Gujarat, 360515

Why are you cencel my successfully joined contest without any query...i allready successfully join in contest..match is start and after some time my contest cencel...why??? This is fourd for your side and this is not legally...plz join me as it is my contest.so I request solve my query and legaly action on dream11 ...

Apr 12, 2020

Complaint marked as Resolved

Verified Support

Mar 10, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

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S

Sachin vadaje

Mar 10, 2020

I withdraw 4506 on 27 feb 2020 with instant withdraw option but still not received. Also I have submitted many request for changing my email but no response from dream. Please help me.

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Dream11 Fantasy Customer Care's response, Mar 16, 2020

Verified Support

Hey, we'd like to look into this. Please write to us from d11.co.in/Withdrawal so that we can get this checked for you.

S

Siva21muthu

Mar 16, 2020

2 nd t20 match was abandoned in dream 11 even though match completed successfully. Even in other fantsy like myteam11 it completed but in dream 11 it abandoned. Saying we don't have conform scores.

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I have withdrawl money twice in Feb and March but I didnt get money to my bank account till now..dream11 mail has sent me an email about that I have to find enclosed advice.. What it means.. I didn't understood.. Please help me to get my 430 rupees to my bank account

Apr 10, 2020

Complaint marked as Resolved

Verified Support

Mar 10, 2020

Dream11 Fantasy Customer Care's response Hey, please write to us from d11.co.in/Withdrawal so that we can get this checked for you.

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Aj B

Mar 10, 2020

Amount is not added to but deducted from account

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ritik kamble

Jul 13, 2022

My withdrawal not credited in my account please check.

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Address: Bhubaneswar, Khordha, Odisha, 751002

My dream 11 balance got nullified without any reason, they deducted 126 rupees, i want my money back, such a fraud company, they deducted the money on 5th march at 15:11... I want my money, plz give justice to me, they should inform before deduction.

The transaction id is - wb2020030509410795046063

Date 5th march 2020
Time 15:11:07
Amount 216 rupees
Plz help me to get my money back

Apr 25, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

Mar 10, 2020

Updated by Lokanathlucky I posted my queey but didn't get any reply, you solve my problem here

Verified Support

Mar 21, 2020

Dream11 Fantasy Customer Care's response Hey, if you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgement email.

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Address: Visakhapatnam, Andhra Pradesh, 530004

Hello team,

Find the screenshot below reg the match: dream11 ecs - alicatet10 ppt vs int

https://sixteams.com/ppt-vs-int-live-ppt-vs-int-live-score-ppt-vs-int-live-score...⇄

Score of i baig

He took a wicket but not mentioned???

I lost 500 rs with 3 points for this error let me know what is this!!

Apr 21, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2020

Dream11 Fantasy Customer Care's response We have cross-checked with our sources and wish to inform you that the points awarded to the players have been updated accurately. For more queries kindly write to us from http://d11.co.in/HelpCenter so our team can help you with a detailed explanation.

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Address: Mumbai City, Maharashtra, 400066

Money deducted from bank account but not reflected into dream11 account. Kindly check at your end as rs. 279.50 is deducted. Transaction done was through gpay. I have the screenshot/proof of the same. Also please refund the money as soon as possible. And why it is happening for many times, now i am feeling risk to do the transaction in dream11 account. Mobile no : [protected]

Dream11 Fantasy customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra, 400066

Request you to check the transaction for mobile number [protected]. Deposited amount 279.50 but yet it has not reflected into the dream11 account as money has been deducted from my bank account. Payment done was through gpay. I have the screenshot of the shot. Kindly check the same and refund the money into the bank account or else into the dream11 account.

Email id : [protected]@gmail.com
Mobile no : [protected]

Apr 16, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2020

Dream11 Fantasy Customer Care's response Hey, please write to us from d11.co.in/AddBalance so that we can get this checked for you.

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rahul_dessai

Mar 6, 2020

Hi team, Rs 5740 has been debited twice and it has reflected just once in dream11 account. Please send me the remaining 5740Rs to my bank account.
Mob no :[protected]

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The persons who are around me are getting free contests and getting contests with discounts. B but i'm not getting any discounts or free contests. I'm tired of it and i'm frustrated. So please check my account and please provide me with some discounts and free contests. Daily me and my friends invest money in dream11. But he's getting everything, but i don't. So please check this and help me. Thank you!!!...

Apr 13, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2020

Dream11 Fantasy Customer Care's response Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

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I mistakenly withdrawn my dream 11 winnings to a closed account and then i also mailed dream 11 about the matter. They said that if my account is not active they will transfer money back to the dream 11 account. But now i have have received mail from them that the money have been transferred to my bank account but my account is not active. Plz help me regarding this matter

Apr 24, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2020

Dream11 Fantasy Customer Care's response Hey, if you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgment email.

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In match of Ind w vs SL w dated 29.02.20. Points of Karunaratne will be 13 instead of 21.Please correct the same and refund my amount. I am supporter of your app having telegram channel Harman King.. please look into the matter ASAP.
Harman King
[protected]
[protected]@yahoo.com
For contact:[protected]

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I have done a transaction of adding cash to dream 11 account. My money is debited but i got a payment failed message. when will i get my money?. Kindly credit back my money. What should i do to get back my money. Payment failed for the credit card transaction. But i couldn't find failed transactions history in dream 11. Kindly help me with what should be done to get back my money

Apr 5, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2020

Dream11 Fantasy Customer Care's response Hey, please write to us from d11.co.in/AddBalance so that we can get this checked for you.

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I have complained it even but there is no action from anyone dream11 has has debited 4250 from my account without any reason they mailed me fair play violations they don’t reply my mail they don’t have any customer call centre please look at has it is due from 1month this is my 2nd complaint still no one is taking seriously so whom should i complain

Apr 16, 2020

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2020

Dream11 Fantasy Customer Care's response Hey, if you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgment email.

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S

Syed Abdul Salam

Mar 3, 2020

I have joined in a three slots game and it's entry fee is Rs.23 and winning amount is Rs.60 only for the winner and later I have won the game and later the money is equally shared to me and the next person

Dream11 Fantasy Complaints & Reviews

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Dream11 Fantasy reviews & complaints page 50

about not updating the match score

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deposition of an assist points to wrong player

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assist points deposited to the wrong player

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ifsc code missing issue

I upload correct documents then why u not able to verify

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wrong score updated in contest

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points awarded wrongly

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dream 11 company has suspended my account and graphs all my money

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balance nullified today

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regarding for cancel without any query my successful joined contest

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I am complaining about withdrawal

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balance got nullified for no reason

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error in points in fantasy league

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deposited rs.279.50 but not reflecting in dream11 account

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deposited amount not reflecting in dream11 account

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not getting discounts and free contests!!...

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problem regarding withdrawal

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wrong counting of points of karunaratne

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while adding money to dream11 account, money debited from credit card, but the payment failed

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debited winning amount without any proof

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