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Dream11 Fantasy Complaints & Reviews

2.4
Updated: Apr 19, 2025
Complaints 2772
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Dream11 Fantasy reviews & complaints page 87

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K
Kolkata pavan kumar
from Mahbubabad, Telangana
Oct 19, 2018
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I am very disappointed and sad because of my money taken which is done by you. Many customers are same like be because of your actions like balance deduction. They are all angry because you theft their money. We play and earn money difficultly but you taken money very easily without any proper reasons. If you do like this you loss all the customers who played dream11. I am also want to quit from dream 11 because you cut my balance. If you give back my money i will keep and play dream11 and also recommend to my friends and colleagues relative's also. I hope you give back my money.
My transaction id:- uw201810160446525939814_cw
Transaction date:- 17 october, 16:14:02
Team name :- viratwings
Please return my money into my account. ₹ (296)
Dream11 Fantasy customer support has been notified about the posted complaint.
Dlh vs jha match in date 18/10/2018
player name lalit yadav team Jharkhand he play 20 Ball and make 4 run his economy rate 20/
in according the rules -3 point loss but dream11 not lose his point
Why?
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    B
    Babafareed
    from Chennai, Tamil Nadu
    Oct 19, 2018
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    Sir, i have played dream11 very fairly i havent violated any fairplay. You have removed all my money.
    I am very sad about it. I just referred all of my friends. I dont know what they did to you. Please give my money back to my wallet. And remove my account from fairplay violated account.
    Please kindly return my money back to my wallet within 24 hours. I have a genuine game throughout my journey with you. Hope you will return thanking you.
    My referral code:babafareed594.
    Dream11 Fantasy customer support has been notified about the posted complaint.
    Oct 19, 2018
    Updated by Babafareed
    Hey you dream11 refund my money otherwise I will see you
    Sir,
    My withdrawl money rs. 500 not credit into my bank account. My transaction date is 17th may 2018 and expected date is 24th May 2018.

    Transaction ID - UW20180517131822629650796

    Expected Date - 24 May 2018

    Team Name - DPK CSK18

    So please solve my complaint.
    kdeepak5921's reply, Oct 21, 2018
    Not update.
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      R
      rajudhiman204
      from Hoshiarpur, Punjab
      Oct 19, 2018
      Resolved
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      Address: Mumbai City, Maharashtra

      Hello sir
      My dream account to join contest and winning.
      No email receive from only dream 11 account.
      Please help my email id [protected]@gmail.com.
      Some time email inbox yes and this time no email notification for dream 11 my account. My email already verify and pan card. Bank account. But no email receive inbox. No replay dream 11 us to team.
      Help me
      Nov 27, 2018
      Complaint marked as Resolved 
      Dream11 Fantasy customer support has been notified about the posted complaint.
      Verified Support
      Oct 20, 2018
      Dream11 Fantasy Customer Care's response
      Thanks for connecting with us! We've raised a request on behalf of you. Please check your email to get the query number. Allow our customer success team 24hrs to get back to you via email for further assistance.
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        K
        Kolkata pavan kumar
        from Mahbubabad, Telangana
        Oct 17, 2018
        Resolved
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        Sir you are taken my wallet money. Why? You are seeing a reason that fair play violation. I did not play any fair play vialation according to my knowledge. But my money is taken by you (Balance cutting). I am very disappointed on this act which is done by you. If i am crossed any rules then you tell me that what is the rules and regulations and i follow that. I never repeat those mistakes. So kindly please return my money sir. I hope you believe me. Plz return my money. Thaking you sir
        Nov 24, 2018
        Complaint marked as Resolved 
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Verified Support
        Oct 18, 2018
        Dream11 Fantasy Customer Care's response
        Hey Pavan, we don't want any o[censored]sers to face such an experience. We've raised a request internally, please check your mailbox to get the query no., and we shall connect with you via email in the next 24 hrs for further assistance.
        Sir, Madam
        You have removed all my money from my account .
        I just referred all of my my friends,
        I don't know what they did I earnt money nearly 500 .
        I want my money back.
        My referral id is :BABAFAREED594.
        I Request you to return my money back in a short period of time.
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          S
          Satya1425
          from Guntur, Andhra Pradesh
          Oct 17, 2018
          Resolved
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          Resolved

          Address: 533236
          Website: dream11.com

          Hi I am satish. My mail I'd jagatha.[protected]@gmail.com 14&15 October 2018 I am deposit approximately 4500.join leagues, I won the contest. I get the money. I place withdrawal 15th October. 16th it's shows failed. Please help me
          Oct 17, 2018
          Complaint marked as Resolved 
          Thanks resolved
          Sir I have requested to withdraw my money from my winnings.It has shown on that day your withdrawal bis processing but now it is showing your withdrawal has failed.Please reply as soon as possible.Yours genuine customer.
          Babafareed's reply, Oct 17, 2018
          My email id was [email protected]
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            R
            RAKESHYADAVRKY
            from Gulaothi, Uttar Pradesh
            Oct 16, 2018
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            Address: Siwan, Bihar, 841241

            Hello Si,
            My dream 11 account is deactivated.I follow all terms and conditions next time.please sir make my dream 11 account inactive.my dream 11 account is [protected]@gmail.com.
            Sir my all documents ar verified and my bank account is always verified.my deposit more than 1000 .
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              J
              Jaseelbose
              from Kotamangalam, Kerala
              Oct 13, 2018
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              Address: Malappuram, Kerala, 12345
              Website: Dream11.com

              You are cheaters, again cheated me.disgrace.its the second time im complaining about the same issue, there was mo response in last time.we lost the faith in your app.

              You are trearing the winners in bad way by cheating. I f you can’t give the money, you must stop playing the game
              Dream11 Fantasy customer support has been notified about the posted complaint.
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                C
                chetu nikam
                from Kolhapur, Maharashtra
                Oct 12, 2018
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra
                Website: Www.dream11.com

                Hello sir,
                My name is chaitanya nikam, my registered emailid is [protected]@gmail.com.
                On 25th of sep my dream 11 account got suspended, when i approached dream11 for the reason they said it is an case of multi case. At that point of time my pan was verified but bank details were not verified. I was having the suspended account logged in my device. I updated the bank details for verification but it failed stating the same reason (Screenshot attached) multi case id related to chiragn. Than again i sended the mail to helpdesk and got it sorted out and my bank details were also verified. Now my pan details are verified, my bank details are also verified, after that i got a mail from helpdesk and they asked me to send the bank statement so that they can check and activate my account but yet they are not activating the account neither they are giving reply to me. (Even added rs. 15 in my suspended account) the main important thing on 1st oct i sended an withdrawal request of rs.201 from the suspended account which was successful and i received the amount on 3rdoct in my bank account.
                (Bank statement attached)
                Now help me to get my account activated as my withdrawal was also successful which states that there is nothing wrong with my dream11 account but yet there are not activating my account.
                Now more than 10 days have passed for the successful withdrawal but dont know why they are not activating my account.
                Their last reply which i got was rubbish, they were saying i have not sended the statement to them. They said once my identity is established they will activate my account but i have already sended them the statement on 30oct and on the same date my bank verification was successful and then i placed the withdrawal request which was successful.
                I am getting an feeling that they are playing with the customer and not helping me, they are literally harressing.
                I am also having winning balance of 2300 in my dream11 account. Now i have even logged out from the device so cant place the withdrawal request. (As my withdrawal of 201 was successful i know that these one would also been successful because my account is genuine)
                Please help me to get the issue solved as soon as possible.
                Please check the attachment.
                Thank you.
                Oct 21, 2018
                Complaint marked as Resolved 
                Dream11 Fantasy customer support has been notified about the posted complaint.
                Oct 12, 2018
                Updated by chetu nikam
                Hello sir,
                My name is Chaitanya nikam, my registered emailid is [protected]@gmail.com.
                On 25th of sep my dream 11 account got suspended, when i approached dream11 for the reason they said it is an case of multi case. At that point of time my pan was verified but bank details were not verified. I WAS having the suspended account logged in my device.i updated the bank details for verification but it failed stating the same reason(SCREENSHOT ATTACHED) multi case id related to chiragn. Than again i sended the mail to helpdesk and got it sorted out and my bank details were also verified. Now my pan details are verified, my bank details are also verified, after that i got a mail from helpdesk and they asked me to send the bank statement so that they can check and activate my account but yet they are not activating the account neither they are giving reply to me. (EVEN ADDED RS. 15 IN MY SUSPENDED ACCOUNT) THE MAIN IMPORTANT THING ON 1ST OCT I SENDED AN WITHDRAWAL REQUEST OF RS .201 FROM THE SUSPENDED ACCOUNT WHICH WAS SUCCESSFUL AND I RECEIVED THE AMOUNT ON 3RDOCT IN MY BANK ACCOUNT.
                (BANK STATEMENT ATTACHED)
                NOW HELP ME TO GET MY ACCOUNT ACTIVATED AS MY WITHDRAWAL WAS ALSO SUCCESSFUL WHICH STATES THAT THERE IS NOTHING WRONG WITH MY DREAM11 ACCOUNT BUT YET THERE ARE NOT ACTIVATING MY ACCOUNT.
                NOW MORE THAN 10 DAYS HAVE PASSED FOR THE SUCCESSFUL WITHDRAWAL BUT DONT KNOW WHY THEY ARE NOT ACTIVATING MY ACCOUNT.
                THEIR LAST REPLY WHICH I GOT WAS RUBBISH, THEY WERE SAYING I HAVE NOT SENDED THE STATEMENT TO THEM. THEY SAID ONCE MY IDENTITY IS ESTABLISHED THEY WILL ACTIVATE MY ACCOUNT BUT I HAVE ALREADY SENDED THEM THE STATEMENT ON 30OCT AND ON THE SAME DATE MY BANK VERIFICATION WAS SUCCESSFUL AND THEN I PLACED THE WITHDRAWAL REQUEST WHICH WAS SUCCESSFUL.
                I AM GETTING AN FEELING THAT THEY ARE PLAYING WITH THE CUSTOMER AND NOT HELPING ME, THEY ARE LITERALLY HARRESSING.
                I AM ALSO HAVING WINNING BALANCE OF 2300 IN MY DREAM11 ACCOUNT. NOW I HAVE EVEN LOGGED OUT FROM THE DEVICE SO CANT PLACE THE WITHDRAWAL REQUEST.(AS MY WITHDRAWAL OF 201 WAS SUCCESSFUL I KNOW THAT THESE ONE WOULD ALSO BEEN SUCCESSFUL BECAUSE MY ACCOUNT IS GENUINE)
                PLEASE HELP ME TO GET THE ISSUE SOLVED AS SOON AS POSSIBLE.
                PLEASE CHECK THE ATTACHMENT.
                THANK YOU.

                This feb 12th When i add balance to dream 11 account that time that money is debited to from my account and that money is not add in dream 11 account balance but Still not Re credited to my account
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                  J
                  Jaseelbose
                  from Kotamangalam, Kerala
                  Oct 6, 2018
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                  Address: Malappuram, Kerala, 12345
                  Website: Dream11

                  My name is jaseel,
                  I referred my account to my friends and with those bonus i made a winnings of 213. And when i withdrawn my money, they’ve blocked my money and my referrel code by saying that i have violated the fair play rules.
                  I don’t what i’ve done wrong, all i done was referred it to my friends and won a winnings of 213.
                  I hope you guys gonna let me know whats the problem
                  Dream11 Fantasy customer support has been notified about the posted complaint.
                  I made a team for above mentioned team which is a part of Afghanistan premier league...

                  In this match my player Zia-UR-REHMAN is in playing 11 but no points for him..

                  I sent u a my playing 11 as well as bench player of that team...

                  Please do needfull...
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                    V
                    venky28121984
                    from Warangal, Telangana
                    Oct 6, 2018
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                    Address: Warangal, Andhra Pradesh, 506001
                    Website: /www.dream11.com

                    Hello,

                    This is venkateswara rao. I have been playing in dream11 for last 1 year with the team name "venky kings ix". During the past one year, i lost all my money. Even though, i selected right teams many times, i could not win at all except minimum amount. We can not check all team's score. There are thousands of teams.

                    Therefore, i am thinking that there is fraud in dream-11.
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Oct 06, 2018
                    Updated by venky28121984
                    Kindly check it sir.
                    Yandamuri.[protected]@Gmail.com
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                      R
                      Ravishing1
                      from Meerut, Uttar Pradesh
                      Oct 6, 2018
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                      Address: New Delhi, Delhi, 110045
                      Website: Www.Dream11.com

                      I have joined four contests in ker vs up (Indian odd trophy) but only two contests status was reflecting in between live match, and after the match result i have only received reward for two contests only.
                      Also sent mail to dream11 team for this issue but no response given by them.
                      I am very miserable about this incident and it's should be completely transparent and fair play to contestants.
                      It's all about my hard money so i need to know about it.
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      Oct 06, 2018
                      Updated by Ravishing1
                      This match of Indian odd trophy Ker vs Up was held on[protected]
                      I am sorry that unknowingly I have done something against terms and conditions.i request DREAM11 team to give my bonous cash back.I promise that I will never do anything against dream 11 and I will obey every rules and regulations given by dream 11 .so kindly givey cash bonous back.
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                        K
                        keshav521
                        from Varanasi, Uttar Pradesh
                        Oct 3, 2018
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                        Sir I reffered this app to abot 14-15 friends nd I had 556 rupees winning amount in my account. Today when I teied to withdraw it then I recieved a mail stating that I violated the rhle to earn bonus and created multiple accounts which is not true. I have reffered it to about 14 different people. nd Now U have ceased all my money. So please ewfund my money otherwise it won't allow me to play it again.
                        Dream11 Fantasy customer support has been notified about the posted complaint.
                        Oct 03, 2018
                        Updated by keshav521
                        Sir I reffered this app to abot 14-15 friends nd I had 556 rupees winning amount in my account. Today when I tried to withdraw it then I recieved a mail stating that I violated the rule to earn bonus and created multiple accounts which is not true. I have reffered it to about 14 different people. nd Now U have ceased all my money. So please refund my money otherwise it won't allow me to play it again.
                        Why my withdrawal failed
                        Team name : iamback00001
                        Name:niranjan kumar
                        Transactionid:UW[protected]
                        My winning amount 1000.. widrawl date 1.10.18..yet not received in bank account.
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                          A
                          Abhimanyu Vats
                          from Ranchi, Jharkhand
                          Oct 3, 2018
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra
                          Website: www.dream11.com

                          I am abhimanyu from begusarai bihar
                          Mai dream 11 fantasy game khelne ke liye [protected]@gmail.com email id se account create kiya jab maine esme approx 1100 rupees win kiya to withdraw karna chaha jiske liye email verification must tha mai pochle 12dino se verify karne ki kosis kar rha hu pr mere email pr verification link nhi arha h
                          Maine company ko email kiya pr uska koi reply nhi mila!
                          App me bataiyege instructions ke anusar savi kuch kiya pr mera email verification link hi email pr nhi arha h mera pan verified ho gya h
                          Nov 3, 2018
                          Complaint marked as Resolved 
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 03, 2018
                          Dream11 Fantasy Customer Care's response
                          Thanks for reaching out to us! We've raised a request internally, please check your mailbox to get the query no., and we shall connect with you via email in the next 24 hrs for further assistance.
                          I wish to invest money on dream11.payment failed, but money gone.what can i do????plzz help me..
                          From past 3 days my team changes automatically after deadline.. due to which I had suffered loss.. my team changes in aus odd and indian odd match ..my id is [protected]@gmail.com...
                          Please fix this issue..
                          My winning amount 1000 .I widrawl request sent 1.10.18.still now I have not received money in my bank account.my transaction I'd :UW2018100112553031588438
                          My team name : hi oooooooooo poop and depth on oooooo
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                            T
                            tushar@12345
                            from Mumbai, Maharashtra
                            Oct 2, 2018
                            Resolved
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                            Resolved

                            Address: 400097

                            Dear sir,

                            My name is tushar ramchandra sawant, my mobile no-[protected], pan card no-bqsps0970e, my a/c details are :-abhyudaya co-op bank ltd, a/c number -[protected], malad east branch, ifsc code - abhy0065021

                            I had joined windies women vs south africa women, 3rd t20i, venue: brian lara stadium, tarouba, trinidad date & time: sep 30, 04:00 pm local, currently status is match abandoned without a ball being bowled (No toss). And i have joint contest rs (26+26+26+26+26+26+1749+777+876+387+575+295)= total rs. 4815
                            But not received refund amt in my account, so please transfer a/c in my dream 11 a/c.
                            Nov 3, 2018
                            Complaint marked as Resolved 
                            Dream11 Fantasy customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 03, 2018
                            Dream11 Fantasy Customer Care's response
                            Thanks for reaching out to us! We've raised a request internally, please check your mailbox to get the query no., and we shall connect with you via email in the next 24 hrs for further assistance.
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                              S
                              Sk2411
                              from Asandh, Haryana
                              Sep 30, 2018
                              Resolved
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                              Resolved

                              Sir,

                              I am kashish. My mob. No. Is [protected].and email is (kashish.sh.[protected]@gmail.com.)

                              Mujhe dream 11 team ki taraf se koi email nhi mil pa rha hai. Sir meri email id verified bhi nhi ho pa rhi hai, , kyonki koi bhi confirmation email mujhe nhi mil rha.

                              Sir iski vajah se main withdraw bhi nhi kar pa rha hu.Meri email notification fir se shuru kar dijiye

                              PLEASE HELP
                              Sep 30, 2018
                              Complaint marked as Resolved 
                              Dream 11 team tell me the steps in next 24 hours. Such a great job doing by all dream 11 team Thanks for reply
                              Dream11 Fantasy customer support has been notified about the posted complaint.
                              Sep 29, 2018
                              Updated by Sk2411
                              When I win 266 rs. I want to withdraw it. But when I fill my email id, then they send a verification .After not verifying, I click the option {send again}.

                              AFTER that they do not send me any email, even I joined a contest SA vs Zim. they don't send me any email of contest joining.

                              Now I am not able to withdraw my winning amount

                              PLEASE SOLVE MY PROBLEM
                              Verified Support
                              Sep 30, 2018
                              Dream11 Fantasy Customer Care's response
                              Hey Kashishj, we've raised a request internally, please check your mailbox to get the query no., and we shall connect with you via email in the next 24 hrs for further assistance.
                              Oct 01, 2018
                              Updated by Sk2411
                              I am not connected with dream 11 team

                              I am not getting any email notification from ([protected]@dream11.com).
                              Oct 01, 2018
                              Updated by Sk2411
                              Hello i am kashish.
                              My email id is (Kashish. Sh. [protected]@gmail.com)
                              Mob. No. Is [protected]

                              My query no. Is
                              Ref:_00d6f1dbol._5006f1sufqm:ref

                              24 hours pahle mujhe dream 11 team ki taraf se email aaya ki hum aapse 24 hours me connect ho jaayenge. Par abhi tak main dream 11 team se connect nhi ho paaya hu.

                              Mujhe winning amount withdraw karne ke liye email verified karna jaroori hai. Par koi email nhi mil pa rha hai

                              Please check my query no. And help as soon as possible.
                              Point not mention player (Abhimanyu Lamba) best men
                              this player revived 19 point not in mention point bod .places include.
                              thanks
                              Bijendra Sharma
                              [protected]
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                                K
                                Karthikeyan Msdian Msd
                                from Chennai, Tamil Nadu
                                Sep 30, 2018
                                Resolved
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                                Resolved

                                Address: 600124

                                Why my withdrawl of Rs 208 is failed??? I played all games fairly. Now your chat service doesn't give any response and u don't send any email regarding this. Please do the needful and give my money back as soon as possible. Thanks and waiting for your response.

                                Withdrawl failed amount : Rs 208

                                Transaction id: UW2018092820542124701555

                                Expected date: 8th October 2018
                                Team name : Karthikeyan Msd
                                Email: [protected]@gmail.com

                                Please kindly give my money Back please ...
                                Nov 11, 2018
                                Complaint marked as Resolved 
                                Dream11 Fantasy customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 30, 2018
                                Dream11 Fantasy Customer Care's response
                                Hey Karthikeyan, we've raised a request internally, please check your mailbox to get the query no., and we shall connect with you via email in the next 24 hrs for further assistance.
                                It was showing that you will get cash bonus on crossing level 100.101 and 102

                                Respectively .
                                I crossed all levels but no cash bonus was given.
                                Are you making peoples fool
                                Again showing that you will be given cash bonus but i think you will not give it up.
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                                  P
                                  prashanth.reddy
                                  from Hyderabad, Telangana
                                  Sep 29, 2018
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                                  Address: 500076
                                  Website: www.dream11.com

                                  There was three unauthorized transactions happened on my credit card to the merchant Dream 11, i didn't authorized those transactions neither didn't shared my card details to anyone .
                                  Transaction date merchant name Trascation ID Amount claimed date
                                  2/SEP/18 DREAM 11 PAYTM MUMBAI 013771 20, 000 15 SEP 18.
                                  22/sep/18 DREAM 11 PAYTM MUMBAI 028734 20, 000 24 sep 18.
                                  18/AUG/18 DREAM 11 PAYTM MUMBAI 096200 15, 000 21 Aug 18.

                                  can you help me on that, how to get my money back .
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
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                                    M
                                    Meenakshy Meena
                                    from Baikunthpur, Chhattisgarh
                                    Sep 28, 2018
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                                    Address: Mumbai City, Maharashtra, 303511

                                    I'm join the game 4077 RS amount is debited from my credit card and when I saw in joining games it's sow
                                    But after the game start it's not not show in my joining game and amount is the credit in the dream11wallet
                                    When I goes to widral money it's say the add amount can't be transferred to account
                                    When I goes to dream 11 customer help line they are not working on phone call helpline
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    Sep 28, 2018
                                    Updated by Meenakshy Meena
                                    I want to my amount in my credit card/bank account
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                                      C
                                      Chaitanya Immaneni
                                      from Tenkasi, Tamil Nadu
                                      Sep 28, 2018
                                      Resolved
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                                      My dream 11 money is not credited in my account so pls credit my money in my account it is so muvj problem so please send my money to my account my dream 11 account phone number is [protected] i connected with my facebook account so please send me my money back please i already tried two times but no use so please i request you to send my money please sir
                                      Oct 29, 2018
                                      Complaint marked as Resolved 
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 28, 2018
                                      Dream11 Fantasy Customer Care's response
                                      Hey Chaitanya, thank you for writing in. We've raised a request internally, please check your mailbox to get the query no., and we shall connect with you via email in the next 24 hrs for further assistance.
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                                        Pagal Panthi Group Channel
                                        from Varanasi, Uttar Pradesh
                                        Sep 26, 2018
                                        Resolved
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                                        Website: dream 11 fantacy

                                        Hi.. Dream 11 is making much fraud.in every match people join contest. And when time over people get chance to download all the contestent list. But when match close winner and almost top 100 contestents are not from that list. So dream 11 makes other winner team and add that in the contest which is against the rule. Its more than crores fraud at every days. They make indian people fool.
                                        Oct 28, 2018
                                        Complaint marked as Resolved 
                                        Dream11 Fantasy customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 27, 2018
                                        Dream11 Fantasy Customer Care's response
                                        Hey, thank you for reaching out to us. We've raised a request internally, please check your mailbox to get the query no., and we shall connect with you via email in next 24 hrs for further assistance.
                                        While logging to dream 11 your account has been suspended error is coming

                                        user id:[protected]
                                        Raju Biyya's reply, Sep 21, 2018
                                        while logging to dream11 account your account has been suspended error is coming iam unable to login iam genuine user
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