Dream11 Fantasy Complaints & Reviews

Address: Nellore, Andhra Pradesh

I enter email and click the code which is sent by u to the email. But it shows that please verify your email as shows as before the code arrival to my email. I don't know what the problem is? I want to withdraw amount from my account. I'm facing this problem for 3months. I'm waited if there is any changes will be occur. No, it doesn't happen. Please check my problem and solve it. Thank you dream11.

+1 photos

Oct 7, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2018

Dream11 Fantasy Customer Care's response Hey Gowtham, thank you for writing in. We've raised a request internally, please check your mailbox to get the query no., and we shall connect with you via email in next 24 hrs for further assistance.

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I am member of dream 11 for above 2 year and i wanna tell you that you ruined your website it was way better before but this is a ### i love playing on dream 11 but this is bed i think you will understand.
and yes i am done but this massage is too short it should be 350 letters otherwise it will not be send so i am typing so if you dont want to continue its ok it need not to read continue just 7 more word ok

Oct 4, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2018

Dream11 Fantasy Customer Care's response Hey Shubham, we've made a note of your suggestion and are always working towards improving our user's Dream11 experience. Thank you for your valuable feedback!

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Address: Mumbai City, Maharashtra

Website: www.dream11.com

Hello dear sir/mam i have join cpl t20 match joining date 1sept and match date dete 2 sept morning 3:30 am match between skn vs tkr i have join this contest but they have not showing any traction about this match on my timeline my resister e-mail id [protected]@yahoo.com. Au and resister mobile number [protected] where is my entry fees and my winning prize plz solve this mistry fast as soon as possible

Regard
Avtar singh

Oct 3, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2018

Dream11 Fantasy Customer Care's response Hey Abhi, we've raised a request internally, please check your email ID to get the query no. and we shall connect with you via email in next 24 hrs.

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Address: 431206

Sir, l have only one dream 11 account. Buy withdrawal time my balance deducted rs 2094. This balance not deposit my bank account / dream 11 account... Please my money deposit my account transaction id:ww[protected]. Transaction date: 20 august time : 10:27:09. Team name : amol086. I known dream 11 policy but balance deducted muy account. Please solve problems

Sep 26, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2018

Dream11 Fantasy Customer Care's response Hi Amol, thank you for reaching out to us. We've raised a request on behalf of you and shall revert you via email in the next 24hrs. Request your patience in the meantime.

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Dream11 deduct rs 211 from my winning balance without any cause. They give a message of fairplay violation but i did not do that. We just create a private league and play against each other from our friends. This is legal in dream11. So please help me to get my money back. This company have many fault like that. Everyone complain against them. This company is cheating. Please help us we know this is a small amount but cheater must be punished.

Sep 26, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2018

Dream11 Fantasy Customer Care's response Thanks for reaching out to us! We've raised a request on behalf of you. Be assured we'll get in touch with you via email in the next 24hrs regarding your concern.

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P

Prince_sahil

from Indore, Madhya Pradesh

Aug 28, 2018

Why are you not providing option to withdraw money to paytm payments bank..very shamful?

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G

Gaurav12346411

from Raipur, Chhattisgarh

Sep 4, 2018

I have not Downloaded Fantasy 11. As soon as i see my paytm wallet today in the morning, Amount of Rs. 4000 has been deducted from my paytm wallet. I have not done any transaction. Please refund my money.

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M

Mohd Iqram Khan

from Noida, Uttar Pradesh

Sep 4, 2018

Money not refunded for Ireland vs Afghanistan and English t 20 blast somerestsomerest versus nottampshire amount equivalent to around rs 90

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Address: 560076

Website: paytm & dreams 11

Transaction datemon aug 13 2018 07:05:50 gmt+0000 (Utc) processing feers.0team namejyothish jayantransaction iduw2018081301355029335400

These are details of my transaction though i got the text message with the amount deposited, but the rs 210 is not deposited. Its a complete cheater partnership between paytm & dreams 11. I need my money.

+1 photos

Sep 23, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Dream11 Fantasy Customer Care's response Hey, we've raised a request via Helpdesk on your behalf. Please check your email to get the query no. Also, you may communicate with us on updates via email.

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H

H Rajesh H Rajesh

from Chittur, Kerala

Aug 29, 2018

Dear sir my account deactivated sir pkse open the my account sir

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V

Vishnu mundlik

from Mumbai, Maharashtra

Aug 31, 2018

[protected]

Account number [protected]

Card number[protected]

State bank of India

withdrawal amount not deposited - Comment #3197674 - Image #0

withdrawal amount not deposited - Comment #3197674 - Image #1

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Dear sir i have won RS200 winnings in dream 11 & when i tried to withdraw the amount it has been cancelled saying that fairplay violation but i use only one account & i referred to my friends thats it and i have lost my money from my dream11 account. I have submitted all original proofs, please help me in this regard, and tell me whether i can withdraw next winnings or that amount also gets cancelled.

Thank you.

Dream11 Fantasy customer support has been notified about the posted complaint.

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Address: Lucknow, Uttar Pradesh, 226023

Sir, i have only one account from this email id [protected]@gmail.com and a number [protected]. But 444 rs deduct from my account due to fairplay violation. Why u are deducted my wallet balance becouse i sumitted my original dacuments pancard and bank account and above email and phone number.. Please i request u returns my money 444 rs.
Thank you sir,

+1 photos

Sep 19, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2018

Dream11 Fantasy Customer Care's response Thanks for connecting with us, Ahmad. We've raised your concern internally and we shall take the conversation forward via email. Be assured, we will revert to you (via email) in the next 24 hrs.

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A

AMOl086

from Nagpur, Maharashtra

Aug 31, 2018

Fair play violance deducted my balance is Rs- 2094 when withdrawal money . But that amount not credited bank not Dream 11 account please help me

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When i made it for withdrawl of rs.200 but i lost rs.299 as of fairplay violation from my account. Sir i played a league and earned those money by challeging by unknown persons only. Hw is it fairplay violation?, can u pls give me answer and how can i get money back to my account. I credited my money from my bank account sir can u pls give me answer how can i get it.

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Dream11 Fantasy customer support has been notified about the posted complaint.

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M

Mharsh

from Lucknow, Uttar Pradesh

Aug 20, 2018

I was a level 39 player of dream 11 till 14-8-18 but when i opened my account the next day, it was reset to level 6 but all the contests that i joined before were visible...pls help me...i regularly play dream 11...pls help

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Address: Jaipur, Rajasthan, 302021

Website: www.dream11.com

I have tried so many times but i am unable to change my bank account details with dream 11. The bank account registered with dream 11 is now closed and i need to register my new bank account with dream 11 so i can transfer my funds to my new bank account. But there is no facility to do so in dream 11 website or app and this is ridiculous.

Please help me out as i don not have any other option. Why there is no facility of changing a bank account.

Dream11 Fantasy customer support has been notified about the posted complaint.

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P

pinder brar2222

from Sirhind, Punjab

Aug 21, 2018

Hi
I want to delete my account permanent from dream 11 can you remove my account. Account gmail [protected]@gmail.com can u plz delete my account

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I was at level 79 and now it's showing me level 2. You guys don't even have customer service executive so that we can tell them our issues and that pathetic customer support always provide with same response.
I want my level back because i have played far too many contests and spent so much money to level up.. Please resolve this problem asap..
My account details-
Email id - himanshu. [protected]@gmail.com
Contact details - [protected]

Sep 21, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2018

Dream11 Fantasy Customer Care's response Hey Himanshu, there is a technical glitch, and our team is working super hard to resolve this. Rest assured that your 'stats' and 'Dream11 Champions level' are intact and the updates will reflect soon. Request your patience meanwhile.

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S

Sweetu1811

from Moradabad, Uttar Pradesh

Aug 16, 2018

Sure.. problem has been resolved now but please try to arrange customer support executives so that we can discuss our issues directly with them because your system support is pathetic it gives same response for different queries..

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B

baladev patel

from Delhi, Delhi

Aug 20, 2018

My dream11 account email id [protected]@gmail.com
and resisterd mobile number [protected] is suspended please unsuspend my dream11 account.

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Address: Mumbai City, Maharashtra

Website: www.dream11.com

Dream 11 is a fantasy cricket app making fraud by charging extra in private contest.

I hv a join a private contest and overcharged i have send a mail also no response from them they are charging extra.

Brand ambassador of dream 11 is mahendra singh dhoni.

They always say its a fairplay they are making fraud by cheating people i have a video evidence also.

Regards
Chirag
[protected]

Sep 15, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2018

Dream11 Fantasy Customer Care's response Hey Chirag, we got this checked and there are no pending requests for the email ID shared by you. Request you to provide us an alternate email ID which you might have used to verify your Dream11 account and we shall assist you further.

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M

Mayuri1996

from Delhi, Delhi

Nov 22, 2019

Try another good fantasy cricket app which I regularly follow prime captain app. Till date, I found zero complaints against the prime captain.
https://primecaptain.com/

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Hi

In tnpl final match between din vs mad you have wrongly awarded 4 points to anirudh sita ram for a catch taken by chaturved

I was supposed to win the game but your single mistake cost me the game by 1 point

Have attached screenshots

I think your reliable source is cricbuzz which is the worst site and their stats are subject to changes at their whim

Please don't rely on such a stupid site, by doing so u will lose your credibility

Please help me

I am big fan of dream 11 till this incident

Regards
Jagan

+3 photos

Sep 17, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Aug 13, 2018

Updated by jaganamerica Screenshot

Aug 13, 2018

Updated by jaganamerica If you don't believe Cricinfo, then check hotstar for video

Verified Support

Aug 16, 2018

Dream11 Fantasy Customer Care's response Hey Jagan, we have confirmed with our experts and would like to inform that correct points have been awarded to all the players in this match. Please refer the link for more information: https://www.dream11.com/cricket/fantasy-scorecard/858/11457

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Address: Nagaur, Rajasthan, 341021

Website: Dream 11

Sir why my dream11 cash bonous amount is temporarily blocked and i cannot use my cash bonous amount to join any contests please resolve my issue as soon as possible. As cpl is going and i have to use my cash bonous to join any contest. This is my email-id [protected]@gmail.com. Please unlock my cash bonus. Thank you

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Y

Yogdeep Hate

from Ahmedabad, Gujarat

Aug 13, 2018

Hello sir
My point was 120 and after 5 minutes its reflected 750 also others 950 . How it is possible ? Fair play means what.i have all the screenshots n point score.
If there is fake hacking game then u all guys will be in trouble.

U have 2 weeks ...reply me soon

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Its in the match between everton and wolves on 11th august 2018 starting from 10:00 pm ist, they have not updated the exact team points as its may be they are trying to cheat people with their cash contest not filled up completely, fyi j moutinho, d. Jota and w. Boly are playing in wolves team and they don't update the points. I am feeling harrassed for the same, kindly have a look onto it. Attaching the screenshot.

+3 photos

Sep 16, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2018

Dream11 Fantasy Customer Care's response Thanks for reaching out to us! Correct points have been awarded to all the players in this match. Kindly check the Player Stats under the "Result Section" on the Dream11 app. For more information, please click here: https://www.dream11.com/football/fantasy-scorecard/855/11428

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S

Suraj Alam

from Dimapur, Assam

Aug 13, 2018

DIN vs MAD not return rupees. 07/08/2018 date.

dream11 is not handling the epl properly - Comment #3182303 - Image #0

dream11 is not handling the epl properly - Comment #3182303 - Image #1

dream11 is not handling the epl properly - Comment #3182303 - Image #2

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Address: 411028

I am not using any dream11 fantacy league account. I have not registered nor my account is used anywhere by me. Still it is debiting my money from my bank account in the name of dream 11 fantacy league. Please help me to find out this or atleast to contact with the dream11 fantacy league to disable my bank account if it is used by someone. I don't know where to complain as there is no such facility on their official website. Please help

Suraj kamble
[protected]

Sep 14, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2018

Dream11 Fantasy Customer Care's response Hey Suraj, that's strange! We've raised a request via Helpdesk on your behalf. Please check your email to get the case ID. Also, we shall share further updates via email.

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R

Rittick Paul

from Kolkata, West Bengal

Aug 14, 2018

Hi Dream11 Team,
Why my winnings amount withdraw request is cancelled and captured by Dream 11 team.
Amount Rs.400
Reason shown by dream 11- Fairplay violation

Is this not justified.

Request you kindly send my money into my bank a/c.

fraud account and money debit fraud - Comment #3183874 - Image #0

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I have win 450 in dream 11 and 400 withdrew from my bank account but amount was not added to my bank account and one send one mail transaction failed due to fair play and rs120 cut in dream 11 account is it cheated customers.
Me and my friends played in game by using own context and my friend was lot I won is there any violation?

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Hello Sar,
I have joined the contest for women league on 9 August .
I have joined the contest, and it is showing to me also, but when the deadline passed it is not showing it tells that u don't joined any contest...
So Sar who is responsible for the loss, I am the sure in one of the contest because winner is 50 and people joined is 42 only so it means u will discard the contest. Wow its amazing .

Plz give me the answer
Thank u

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I have unsubscribed the account (two months back), but still i am receiving their mail and alert and i can't able to contact the right person.
I want to delete or unsubscribe the account. Mail id : Karthikeyan.[protected]@wipro.com
The mails and notifications are not stopping, i am getting the notifications frequently
Kindly delete my account
Recently i have again unsubscribed from the portal but the issue still exists, there is no proper contact and helpline to take care of the indent as well

Sep 9, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

Dream11 Fantasy Customer Care's response Hey Karthinayek, we've unsubscribed all promotional email's to you, going forward you will only receive transactional related email's if any.

Aug 10, 2018

Updated by ihtrakkeyan I want to delete the account mail id : Karthikeyan.[protected]@wipro.com
Kindly delete the account...

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Address: Mumbai City, Maharashtra

Website: www.dream11.com

I had been withdrawn money 8 days back from our dream 11 acc. They shown me expected date of withdrawl on 30/july/2018 but still it not added to my account... My account has been totally verified... I'm adding/ depositing money from same account as well... May i know the reason why it is coming late when i placing withdrawal... So replay as soon as possible... I'm waiting for your replay as well... So please credit money to my account as soon as possible
Thank you

Sep 9, 2018

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2018

Dream11 Fantasy Customer Care's response Ram, we'd like to investigate this for you. Please share your registered email ID and Team name as it will help us to assist you better.

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K

Kanumuri Prasad

from Vijayawada, Andhra Pradesh

Aug 7, 2018

Dear friends do not play dream 11 app its totally fraud game do not waste money users. They are editing team members back end. Please don't waste money and intimate your friends.

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M

Manjub2529

from Mudigere, Karnataka

Aug 10, 2018

It is showing that I have violated fair play. Although I am submitting pan card please help me

Dream11 Fantasy Complaints & Reviews

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Dream11 Fantasy reviews & complaints page 89

registration of email

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website

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timeline

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fairplay violation money deducted

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deduct money from winning balance

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withdrawal amount not deposited

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unable to withdraw my amount

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fairplay violation: deducted my 444 rs.

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deduction of earnings amount is fair play violation

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unable to change my existing bank account to new bank account in dream 11

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my level is demoted

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fraud charging extra in private contest

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wrong points

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cash bonus unlock

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dream11 is not handling the epl properly

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fraud account and money debit fraud

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amount not withdraw

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joined cash contest but not seeing after deadline because of less people joined it !!!

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delete/unsubscribe the account

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delay of withdrawal money

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