Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Updated: May 27, 2026
Complaints 11705
Resolved
1320
Unresolved
10385
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DTDC Courier & Cargo reviews & complaints page 100

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ravigr.95
Aug 2, 2021
Report
Copy

Address: Mysore

D88006841 tracking Id number
Worst delivery and worst behaviour by company worker

Never gonna do business with DTDC again
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Akshay Narisetti
    Aug 2, 2021
    Report
    Copy

    My consignment number is D8795470 and DTDC has not taken any responsibility to update the status of the consignment and also is showing invalid number.

    What is totally wrong with the tracking services given the consignment no. "invalid consignment no." is all i got in response.
    As far as iam concerned this is not right. A parcel with consignment no D8795470 was claimed to be dispatched and has to be delivered withing 5 working days yet, here iam without the parcel nor the parcel could be tracked.
    Those who are responsible for this issue, Fix it.. I have been victimized by your faulties and i never wanna trust this courier service again..never again
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Vipul0818
      Aug 1, 2021
      Report
      Copy

      Address: 24-A MARUTIPURA, PREMCHANDRA MARG

      My name is Vipul Sharma and i want to submit a complaint regarding my courier which i have not recieved but when i tracked it on dtdc site it shows that courier has been delivered and recieved by Singh. I even dont know who the singh is.I think something wrong has been done from your side.That is very poor service.please help me and give my courier to me. my tracking id is M11355647 having reference id :[protected]
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        adi56975
        from Powai, Maharashtra
        Aug 1, 2021
        Report
        Copy

        Hi Team,

        I have not received my shipment. But the status is showing as delivered. I had not shared smile code still it is showing as delivered.

        Tracking Number - V91626562

        Address to be delivered - 19/45-B, Tilak Nagar, New Delhi -110018.
        Phone Number - [protected]

        Please sort this issue as soon as possible
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          ShabnaB
          Jul 31, 2021
          Report
          Copy

          Address: Moby Land,GVRRA B9,Trivandrum,Beach Po,Pin:695007

          I am Shabna Benadict from Trivandrum Kerala.I have sent a product from Chackkai DTDC Trivandrum to Puthenvelikkara DTDC(Pin :683594) Ernakulam, Kerala on 29th July 2021 Afternoon. The product was not yet received at the destination address.It was received at North Paravur in Ernakulam and we are informed (My brother in law in Ernakulam got a call in the evening) to collect the courier from Paravur before 6pm today 31 july 2021.
          I have been sending couriers to the same address i.e to Puthenvelikkara DTDC (pin : 683594) since 1 year. But this is for the first time my product is received at someother address and asking us to collect it from there.Also the delivery is delayed for 2 days.
          I dont know why our my product is not delivered at the correct address which i had mentioned. And it will be very difficult for us to collect it from some other places (DTDC offices) due to covid and Triple lockdown issues.
          It is mainly of food items so please deliver it before tuesday.
          So, I request you to check my complaint and please provide either a home delivery service from Paravur to the Persons address i have given or to the Puthenvelikkara DTDC office on Monday 2/08/2021.

          Consignment No.D66409137
          Mob:[protected]
          ThankYou
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            L
            Lpa
            Jul 31, 2021
            Report
            Copy

            I Sent a parcel from bangalore to chennai (B[protected]. Few items in the parcel are missing. Some one opened the parcel with a blade and left the blade in the parcel and sealed it again.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rahul R Chandran
              Jul 31, 2021
              Report
              Copy

              On 30th July 2021, my shipment reached my nearest dtdc office and by evening they updated the status as 'address incomplete or wrong'. Then I submitted a query online regarding the delivery issue. The next day morning, I contacted the customer service and registered a complaint regarding the same, and the customer care executive promised me that the dtdc agent will contact me and deliver the item. He also collected my delivery address, phone number, email everything. But by afternoon the status got updated to item returning to the origin. Such a worst delivery service and customer service
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Navya Setty
                Jul 31, 2021
                Report
                Copy

                Address: Manthani

                My track id :u70126617
                From: shahjahanpur-up
                To:manthani
                Pincode:505184
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  ARINDAM BOSE
                  from Durgapur, West Bengal
                  Jul 30, 2021
                  Report
                  Copy

                  Address: Sripally, Asansol, Dist- Burdwan

                  My training no. is K50449504. The shipment in Kolkata on 29.07.21 but to day is 30.07.21 (1.31 p. m) the present position is same as tell me the cause . The product is very much essential if the product is damage I will complain against you.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    Hard2906
                    Jul 30, 2021
                    Report
                    Copy

                    Address: Dera baba jaimal singh beas

                    Sumit Grover
                    Dera baba jaimal singh
                    S3
                    Beas
                    Distt amritsar

                    +[protected]
                    Parcel tracking number T50340346
                    Parcel sent from bhogpur to bear on 23/07/21 but not delivered yet. Please let me know
                    [protected]@gmail.com
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Ssjera
                      Jul 29, 2021
                      Report
                      Copy

                      Address: B3, Avaiyar Street, 3rd Cross, Agaramthen

                      17.07.21 original Ration card was couriered from Tambaram to Ashok Nagar, Chennai. Careless haphazard irresponsible reluctant service of saying the document is missing still not sure and hasn't reached yet. V62409362 sebastin Jerald.
                      They're aware it's original and charged 150 rupees.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Jul 29, 2021
                      Updated by Ssjera
                      Need to be delivered by tomorrow month end as it is original govt document

                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        Jagadeesh GB
                        Jul 29, 2021
                        Report
                        Copy

                        Address: 47, Krishnan Kovil 1st street, M.chavadi, thanjavur

                        Hi Team, i sent on parcel to dubai in DTDC AWB number(N[protected], but its deliveried to USA, Need to know status wheres my parcel.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Jagadeesh.Thota
                          Jul 29, 2021
                          Report
                          Copy

                          Dear Sir,

                          Greetings from ECE.

                          Please support us on delivery. By air Mode also taking 4 days for delivery. Material is very urgent, Kindly Take immediate action and arrange it for delivery.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Swetha Kirubakaran
                            Jul 29, 2021
                            Report
                            Copy

                            Given the correct address and phone number... but not delivered... no one has called the customer.. waiting for past two days.. ur loosing the customers... this is not first time... regularly this dtdc courier does this... please solve my problem as soon as possible...
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              harshil6999
                              Jul 29, 2021
                              Report
                              Copy

                              Address: W-3/270, western kutchery road, W-3/270, western kutchery road

                              I sent a courier from meerut to delhi on 17 july 2021 and it had product worth ₹6, 000 the company never asked me what the product was never asked me to get a better parcel ! i gave them and simply they taped it now it’s been 2 weeks now and my parcel is missing very unprofessional response! help me out please
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                U
                                Uddipta Singha
                                Jul 28, 2021
                                Report
                                Copy

                                Address: Durgapur

                                Showing incomplete address or wrong CIR whereas address submitted was correct. F30696733 tracking number. Kindly resolve the issue.phone number also given but there was no phone call received.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vineeth Gajula
                                  Jul 28, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Iam booked at dtdc courier at yamuna nagar, Hyrayana to Allagadda at Andhra pradesh on 23rd July Track no. T70474933 its showing delivered at online tracking but i dont receive the parcel it is very worst and customer care service is very worst responding finally please solve this problem very quickly.
                                  Jul 28, 2021
                                  Complaint marked as Resolved 
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Jul 28, 2021
                                  Updated by Vineeth Gajula
                                  Its my track id

                                  Jul 28, 2021
                                  Updated by Vineeth Gajula
                                  Check my track id and solve this problem very quickly.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sirur
                                    Jul 28, 2021
                                    Report
                                    Copy

                                    Address: 5/7,SARASWAT COLONY,SANTACRUZ WEST,UMBAI 400054

                                    MY TRACKING NO IS B78391613
                                    My parcel was handed over to DTDC Hubli on 26th July and where in there was no home pick up we had to drop it and also pack it. When we enquired on 27th they said it is on the way and it will be recd in Mumbai on 27th and same day they will deliver or at the most next day i.e. Again when we enquired, customer care said it it has reached Andheri and we will receive it on on 28th July. But today when we enquired they said it has left Hubli only today and it is likely to be received by us on 30th. This means my parcel, today they informed us that parcel has left today itself and my parcel was lying in Hubli for 2 days and we were being mis informed that it has reached Andheri. There were food articles which may get spoilt because of DTDC's irresponsible way of handling and misguiding the customers. It amounts to deficiency in service. We are senior citizen and it is difficult to follow up with DTDC.
                                    pl intervene
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      naveen7126
                                      from Puducherry, Puducherry
                                      Jul 28, 2021
                                      Report
                                      Copy

                                      I booked consignment on 17th July from Kanpur to Noida. It was promised to be delivered in 2 business days maximum which should be 20th July. It's been more than 10 days and there is no update on the same. In the portal it is showing in Transit since very long. Also there is c/no proper response from the customer support team. Even after multiple follow ups there is no support from support team.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Ravikant J
                                        Jul 28, 2021
                                        Report
                                        Copy

                                        Address: Industrial Filters & Fabrics Pvt ltd, indore

                                        Dear Sir,

                                        This courier is stuck at indore from 17 july 21 & status obs online out of delivery. Why delay no reason updated & no one response received about this package.

                                        Docket No-D[protected]DTDC courier)

                                        Please confirm delay reason. We are facing customer complaint & loss of payments.

                                        Regards,

                                        Ravikant
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit