DTDC Courier & Cargo Complaints & Reviews

Hi Team,

I have not received my shipment. But the status is showing as delivered. I had not shared smile code still it is showing as delivered.

Tracking Number - V91626562

Address to be delivered - 19/45-B, Tilak Nagar, New Delhi -110018.
Phone Number - [protected]

Please sort this issue as soon as possible

I am Shabna Benadict from Trivandrum Kerala.I have sent a product from Chackkai DTDC Trivandrum to Puthenvelikkara DTDC(Pin :683594) Ernakulam, Kerala on 29th July 2021 Afternoon. The product was not yet received at the destination address.It was received at North Paravur in Ernakulam and we are informed (My brother in law in Ernakulam got a call in the evening) to collect the courier from Paravur before 6pm today 31 july 2021.
I have been sending couriers to the same address i.e to Puthenvelikkara DTDC (pin : 683594) since 1 year. But this is for the first time my product is received at someother address and asking us to collect it from there.Also the delivery is delayed for 2 days.
I dont know why our my product is not delivered at the correct address which i had mentioned. And it will be very difficult for us to collect it from some other places (DTDC offices) due to covid and Triple lockdown issues.
It is mainly of food items so please deliver it before tuesday.
So, I request you to check my complaint and please provide either a home delivery service from Paravur to the Persons address i have given or to the Puthenvelikkara DTDC office on Monday 2/08/2021.

Consignment No.D66409137
Mob:[protected]
ThankYou

I Sent a parcel from bangalore to chennai (B[protected]. Few items in the parcel are missing. Some one opened the parcel with a blade and left the blade in the parcel and sealed it again.

On 30th July 2021, my shipment reached my nearest dtdc office and by evening they updated the status as 'address incomplete or wrong'. Then I submitted a query online regarding the delivery issue. The next day morning, I contacted the customer service and registered a complaint regarding the same, and the customer care executive promised me that the dtdc agent will contact me and deliver the item. He also collected my delivery address, phone number, email everything. But by afternoon the status got updated to item returning to the origin. Such a worst delivery service and customer service

My track id :u70126617
From: shahjahanpur-up
To:manthani
Pincode:505184

My training no. is K50449504. The shipment in Kolkata on 29.07.21 but to day is 30.07.21 (1.31 p. m) the present position is same as tell me the cause . The product is very much essential if the product is damage I will complain against you.

Sumit Grover
Dera baba jaimal singh
S3
Beas
Distt amritsar

+[protected]
Parcel tracking number T50340346
Parcel sent from bhogpur to bear on 23/07/21 but not delivered yet. Please let me know
[protected]@gmail.com

17.07.21 original Ration card was couriered from Tambaram to Ashok Nagar, Chennai. Careless haphazard irresponsible reluctant service of saying the document is missing still not sure and hasn't reached yet. V62409362 sebastin Jerald.
They're aware it's original and charged 150 rupees.

Hi Team, i sent on parcel to dubai in DTDC AWB number(N[protected], but its deliveried to USA, Need to know status wheres my parcel.

Dear Sir,

Greetings from ECE.

Please support us on delivery. By air Mode also taking 4 days for delivery. Material is very urgent, Kindly Take immediate action and arrange it for delivery.

Given the correct address and phone number... but not delivered... no one has called the customer.. waiting for past two days.. ur loosing the customers... this is not first time... regularly this dtdc courier does this... please solve my problem as soon as possible...

I sent a courier from meerut to delhi on 17 july 2021 and it had product worth ₹6, 000 the company never asked me what the product was never asked me to get a better parcel ! i gave them and simply they taped it now it’s been 2 weeks now and my parcel is missing very unprofessional response! help me out please

Showing incomplete address or wrong CIR whereas address submitted was correct. F30696733 tracking number. Kindly resolve the issue.phone number also given but there was no phone call received.

Iam booked at dtdc courier at yamuna nagar, Hyrayana to Allagadda at Andhra pradesh on 23rd July Track no. T70474933 its showing delivered at online tracking but i dont receive the parcel it is very worst and customer care service is very worst responding finally please solve this problem very quickly.

MY TRACKING NO IS B78391613
My parcel was handed over to DTDC Hubli on 26th July and where in there was no home pick up we had to drop it and also pack it. When we enquired on 27th they said it is on the way and it will be recd in Mumbai on 27th and same day they will deliver or at the most next day i.e. Again when we enquired, customer care said it it has reached Andheri and we will receive it on on 28th July. But today when we enquired they said it has left Hubli only today and it is likely to be received by us on 30th. This means my parcel, today they informed us that parcel has left today itself and my parcel was lying in Hubli for 2 days and we were being mis informed that it has reached Andheri. There were food articles which may get spoilt because of DTDC's irresponsible way of handling and misguiding the customers. It amounts to deficiency in service. We are senior citizen and it is difficult to follow up with DTDC.
pl intervene

I booked consignment on 17th July from Kanpur to Noida. It was promised to be delivered in 2 business days maximum which should be 20th July. It's been more than 10 days and there is no update on the same. In the portal it is showing in Transit since very long. Also there is c/no proper response from the customer support team. Even after multiple follow ups there is no support from support team.

Dear Sir,

This courier is stuck at indore from 17 july 21 & status obs online out of delivery. Why delay no reason updated & no one response received about this package.

Docket No-D[protected]DTDC courier)

Please confirm delay reason. We are facing customer complaint & loss of payments.

Regards,

Ravikant

Tracking id H62349217

NOT DELIVERED..

pls send that item to me..

My contact num
[protected]

Tracking ID
D86528247
Its showing jot delivered. Delivery failed. But haven't received any call from courier service. And parcel has not delivered yet. Tracking haven't updated. Don't want return. It must be delivered.
Please solve this problem as soon as possible

My consignment number is Z65662413. it was booked by the delhi for gaya with heavy prize compare to other services. the gaya service provider called me from number [protected] to picup the packet from the office, i requested to deliver the packet because i paid the heavy amount to DTDC. he started misbehaving with me and said you not paid to me. ja na pahunchayeb jo karna hain kar la .
i request you to take action against them for misbehave and cancel the agency such non professional persons.
if you fail to take action against them, i will register the case against you in consumer forum and also file the FIR .
hoping for favourable and justified action and response from your side.