DTDC Courier & Cargo Complaints & Reviews

I made 2bookings for one courier pick up by mistake. I wanted to cancel one of them and I wanted the other to be shipped. On the app, several time I tried to cancel but it’s not even responsive. Everytime I called the customer support executive over phone(more than 15times), they are simply listening to my problem and are hanging up the call. These people are highly unprofessionals with no manner and they are really cheating you. I am not sure if I am going to get any refund.

I book courier on 4.08.2021.. Id z43815545...noida to coimbatore air force.. But not deliver for today this time... I try many call to customer care but no any responce so plz reply

The concerned person didnt even visited for the pick up address and updated in the system pickup cannot be done due to improper packing .
The mobile number is [protected] .
Its a very urgent delivery and tillnow nothing was done !

I only requested him to carry a selotape for sticking the slip received over mail .
He simply denied and literally shouting on me .

Without even seeing the packing he updated the packing was not proper !!!
what type service is DTDC is giving .

I want an immediate refund of the amount .
worst courier pick service i have ever seen .

#H61883291 was not delivered

I had placed an order online which was shipped through DTDC. AWB number: K50695755. However, when I'm trying to track my order DTDC is saying that no data is available against the given consignment number.
I'm attaching both the DTDC slip as well as a screenshot of the tracking report.
Please help.

I have ordered mock tests but it's showing address incomplete or wrong cir...please I am in urgently need of them...please resolve it asap ...I want them delivered ASAP. Tracking No. Z81759377
Last Status Date 09th aug'21
Reference No. [protected] Last Status Not Delivered
Booking Date. 06th aug'21

Origin Delhi
Destination Dehradun
Destination Pincode 248001
No. of pieces 1
Service Type Lite

Namakkal courier sent to raipur on 28.06.21

raipur reached but courier not delivered till date.

doc no. C08372024

kindly do the needful.

Hi Team,

I had sent a UPS from Siliguri to Bangalore tracking#D66162417 but was heavily damaged while transporting. PFA the pictures. I have tried to contact customer care, ticket#664952but no response yet.

My RS 10000/- UPS not functioning and broken now. Please compensate me for my damage.

Please help me with compensation at the earliest.

Regards,
Jaydip

Hi,

I have a complaint against DTDC. It's a height o[censored]nprofessionalism by DTDC team.

There is a delivery to be done by DTDC, Via docket no K50672224. I got a call from the delivery guy at 10:49 PM. I don't know which delivery boy call customer at night (almost midnight) where as he is supposed to deliver the parcel next day morning.
And what's the point to know to whom he is going to deliver the parcel and the relationship with "Care of" person.

When you are assigned to deliver a product to a specific address, you should do it by following the rules, and you will ensure that you will deliver the parcel to right person.

And after knowing where to deliver ( which was explained last night only) the delivery guy again called 8:19AM, don't know why, when you can call in the morning then why you called at 10:49PM at night.
And as we missed the call, he is not ready to take our calls since 8:44 AM, we have called 10 times before sending this mail but the guy not ready to take calls.

I need to take strong action against the delivery boy, this is ridiculous and hight o[censored]nprofessionalism.
Shame on DTDC.

Regards
Kausik Maji ([protected])

Reference no . Z81758216
Ordered mock test papers from DTDC
Delivery date was Sun 8 th August 2021 13:16
Delivery failed showing incorrect address although the address is correct
On tracking the status got to know that the package is returning back to sender .
Please try to deliver my package as soon as possible
Delivery address is accurate and complete

Hi Team,
I request you to please refund my extra amount as i was cheated by your member in sheikhpura(pin code:811105) office. I couriered a laptop(Dell Latitude) from sheikhpura(811105) to Gurugram(122001) on 10th July 2021 with consignment number D66440873. He charged me Rs 3200 by saying that he will give insurance and all and i was unaware of this scam, so i was in need so i paid him. But now i understood that he scamed me because in that consignment he never mentioned that i was sending a laptop. I have proof of this. So i request you to return my extra amount.

Thank You

My courier with Tracking no- D87640625 and has been booked on 04/08/2021 form NOIDA for PATNA with proper address and phone number. It is supposed to be delivered on 08/08/2021 but its current status showing as Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR) . No one from DTDC has come to my address even I didn't get any call from the DTDC delivery person, then why is the status showing "out for delivery" and then "not delivered" ?
Can you tell me what I am supposed to do right now?
Tracking No.- D87640625
Reference No.[protected]

Sir, Ref I'd : T04466807
Parcel delivery is so much delay. There is a log day about eight days and your delivery service is very bad quality. You are once again requested to send the parcel as soon as possible. For your info and necessary action please.

My order is not delivered and on tracking its status is not delivered i want to know when it will be deliverex

Unable to track dtdc courier it shows no data available.with AWB Number V62668251.

Please help.

I delivered some dental instruments to saloni jain in Chattisgarh and she is saying she has not received any pàrcel
And tracking is showing delivered as its status. Plz do the needful.
Order I'd d66558638

From Two days the package is showing in transit and no update at all i want to know about my package and when would it be delivered

Goods not delivered and returned after a month.
Refused to provide reason and refused to refund the amount

Tracking no B76626412, which was supposed to be delivered by 3rd or 4th feb by DTDC mathikete ( Rajajinagar Franchisee) is not yet delivered.
Inspite of numerous complaints to dtdc Customer Care center and emails... My parcel is still missing. This is just Irresponsibility on part of national Courier service DTDC.
IF YOUR STAFF IS SO LAX, STOP SAYING - TRUSTED Company ' JUST DOES. NOT SUIT FOR THE SERVICES BEING PROVIDED BY THE SO CALLED TRUSTED COMPANY
Dtdc Mathikere has the guts to tell me to ask the sender to send me the parcel once again... Oh is it... What exactly that means... Instead of taking responsibility for their lax in service, tell me what to do.
And these arent valuables which can be insured. They contain vital Information, which is lost...It was sent because we trusted your company to provide good services and what happens the package is lost in such a way that it cant be traced from 5 mnths... BRILLIANT!!!
TO TOP IT EXECUTIVE CALLS AND SAYS WE WILL SEND YOU FIR COPY... OH REALLY!!!
INSTEAD OF RUNNING IN CIRCLES AND GIVING ME ALL SORTS OF CRAP EXPLANATION... JUST HUNT DOWN MY PARCEL AND DELIVER IT TO ME...

DTDC TIME TO HAVE SOME FACE- SAVING ACTION.

Due to some emergency i tried to get some medicines from Nellore to Hyderabad.

1. Consignment No: H 62622950 booked on 14th July 2021 at 20.56 hrs at nellore, which reached DTDC HUB in Defence Colony, Karmanghat on 16th July 2021 at 15.42 hrs

2. Consignment No: H 62564180 booked on 15th July 2021 at 17.51 hrs also reached DTDC HUB in Defence Colony, Karmanghat on 16th July 2021 at 15.42 hrs

I tried...