DTDC Courier & Cargo Complaints & Reviews

My Airway sent on 19th August 2020 still not delivered and DTDC refuse to pay the invoice value. So need the packet back.

/ AWB#[protected] / C[protected]

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I booked a very important consignment through DTDC Courier at Ujjain on 28th July 2021 and they confirmed that Courier will reach at DEHRI ON SONE DTDC Branch by 28 th July 2021.
My Consignment reached in Patna on 28th July 2021 and they put on hold by saying that this is outbof service area.
I would like to ask if this are was not serviceable then why they booked the Parcel they have to denied on the time of booking but there is Branch of DTDC in Dehri on Sone Bihar pin code 821307.
No one is ready to take any action and customer is suffering badly.
I am continually following up asking call raising queries and writing mail but no one is listing, even I write mail to their MD.
So careless and Lazy people I did not see in my whole life.
All the time they ask only about address but no one take any action for solution of the complaint.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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V

Vihaan2020

Aug 6, 2021

Finally damaged item received.

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Address: F.no. 226 pkt 7 sec 23 rohini delhi 110085

Courier not reached

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Jyotirishi

Aug 4, 2021

U11356902 is my consignment number
Delivery boy didn't come and online they show Delivery failed

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Address: Kadayam service center

Delivery person inform to me 2.8.21..at the time not available ...and inform home delivery not available ...I will inform to tomorrow I taken parcel to your office ..wait during 10.30 t0 12.00 office closed service person not available..every 30min call to [protected]..not response..bad service DTDC courier ..money waste...time waste...

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Aug 04, 2021

Updated by Avu Raj Waste time..waste money

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Address: Bisalpur Pilibhit pin (262201) Uttar Pradesh.

D67503687 is my consignment number. The consignment is received my postal address before the 24 hours, the consignment person call to me and said the will not be delivered the consignment as soon as possible. And he said he will be delivered the consignment when he wants not as the DTDC policy.

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DTDC COURIER &CARGO Prashanth nagar near bal nagar Hyderabad .

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Address: Ludhiana Punjab 144002

My customer's parcel has reached the destination (Ludhiyana office) on 30th July but DTDC courier service is not delivering the parcel to them. I have sent Customized product & I can't sell it to any other customer if it gets returned back. Please
make it deliver it asap otherwise I will file legal complaints against the company. My docket number is K41151753

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Consignment number u10689475 not delivered despite mentioning complete address. It is extremely urgent. The courier was meant to be delivered by 3/08/2021 but it was returned from the gate.
Please resolve it as quickly as poossible.

Aug 4, 2021

Complaint marked as Resolved

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I have been intimated that two consignments have been received by your Pathirippala office in my following address
M Krishnan kuty
Vadakkirayerath Meledath Madhom Ambalanada Lakkidi Palakkad Dt Kerala Pin 679301 and I am directed by your person to go to their office and collect the same.
I fail to understand why you have taken the consignment if you cannot home deliver the items.
You are requested to deliver the goods at my address immediately.

M Krishnan kuty
[protected]@gmail.com

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Address: Tenkasi

I have received a parcel from Chennai. DTDC Service accepted the courier service. But the CTDC Tenkasi Office People are saying that, they wont deliver it to my area. they shouldn't have accepted in first place. if it doesn't come under your service. after accepting it your responsibility to give the product safe to us. that's why we trust you.

the way the people in Tenkasi office responding are very bad. they have my product but not willing to come and give. kindly take a look in to it.

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My parcel was sent on 27th July doct no. D6558216. It’s been more than 7days and I haven’t received my parcel. The online site shows that it’s out for delivery & after few hours it shows not delivered & rescheduled. But we were in the house expecting that the parcel would come. When went personally to ask about the parcel at dtdc kalamboli office. They said the parcel hasn’t reached. Which information is correct I m just clueless. It’s a harassment to the customer to personally go and follow up for the parcel. Pls look into the matter and reply on the same urgently.

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Address: 1-001, kadaparoad, sainik nagar, masjid street, Masjid, pileru, Andhra pradesh-517214

Tracking ID : D67383055

I have been waiting this courier over 4days the courier is supposed to delivered yesterday but now the current status showing MIS ROUTE. what I supposed to do. please help!!!

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DTDC tracking id is : D79510631, on tracking this is showing that '
Item Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR)'.

I have given the address correctly and they have not even called, i have provided number also, could you please help me to recieve that parcel as soon as possible

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Address: Kolhapur

Website: Dtdc

I sent an courier with tracking number H62665425 on July 27 th from Rajahmundry the package didn't get delivered till date it's been 7 days...it's now showing not delivered...it's an very important package I want it get delivered right now...nobody is responding even to the calls DTDC is the very reputed courier service and shame that nobody is giving proper answer about it.

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Address: Rohini

Hello! Icsi sent my study material through DTDC. I received a message Dear Student, ICSI study material dispatched through DTDC D78048122 on 31/07/2021 Track @ https://tinyurl.com/yk68tnmm
I was constantly checking the status and today I got a message from their side â€œ D78048122 is out for delivery.Plz share SMILE CODE (8***) with Dly Agent, for Zero Contact Delivery. DTDC won't ask for any payment OTPâ€

Now it is showing deliver to yggg and relationship receptionist and itâ€™s definitely not me. It is a highly irresponsible behaviour. Whatâ€™s the entire point of a OTP if you have to deliver without it to someone else. Those books I needed on urgent basis but DTDC has shown negligence. I want immediate action from their side.

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I had ordered some product from Amazon on 28/7/21 seller send shipment from DTDC Which which was committed to delivery on 31/7/21 but till time delivery have not done. Today i got a call from DTDC person he was telling that either you collect goods from his vehicle otherwise i shall get return back i was surprised. Ordered good is a water purifier i need it on very urgently. I had earlier worst experience with DTDC.Now again i have been trapped.Waybill No-D87443628.

Apart from this i tried to called 4 times on company customer support no [protected] but service representative disconnect call after listing problem.They did not given any solution.One of the worst service and support never ever i have seen.

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Address: Main Road, OPP Railway station,kanchili, Srikakulam (dist),pin- 532290

Hi Team,
This is Krishna Rao CH,
Mobile No: [protected]
I courier my Laptop through your service on 10th July'21.

AWB No. D72786483

From: Sompeta
To : Mumbai
But that product damage received in they are not packing good and carry care
And i told on courier time its expensive item pack properly but they pack reckless and my laptop amount also type less amount compare with my purchase rate.

So I request you to Refund my Laptop Total cost amount

Note: This is the 10th time to follow up but still you are not given a proper response. .

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1. Consignment number H24012166 dispatched from DTDC franchise at Rajeev Gandhi Nagar, Bachupally, Hyderabad on 27.05.2021 from Hyderabad to Port Blair, Andaman & Nicobar.

Packet not delivered.
Website shows packet sent to Kolkatta and delivered on 22 June 2021.

Packet was to be delivered to Port Blair. Not Kolkatta.
2. Courier charges paid Rs 300/- . Later DTDC called to pay Rs 1400/- more as they treated as International consignment. This was paid online to phone number [protected] of Mr Mohammed Aleem, DTDC franchise.
Hence total paid for consignment of one letter Rs 1700/-.
The charges for Consignment from Chennai to Port Blair are Rs 150/-, Hence DTDC have overcharged heavily.

3. As the packet was delivered, and there is heavy overcharging by the DTDC, the money and the packet needs to be returned to me immediately, as

Dinesh Shrivastavas
[protected]
Hyderabad

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1. Consignment number H24012166 dispatched from DTDC franchise at Rajeev Gandhi Nagar, Bachupally, Hyderabad on 27.05.2021 from Hyderabad to Port Blair, Andaman & Nicobar.

Packet not delivered till date.
Website shows packet sent to Kolkatta and delivered on 22 June 2021.

Packet was to be delivered to Port Blair. Not Kolkatta.

2. Courier charges paid Rs 300/- . Later DTDC called to pay Rs 1400/- more as they treated as International consignment. This was paid by Gpay to phone number [protected] of Mr Mohammed Aleem, DTDC franchise.
Hence total paid for consignment of one letter Rs 1700/-.
The charges for Consignment from Chennai to Port Blair are only Rs 150/-, Hence DTDC have overcharged heavily.

3. As the packet was not delivered, and there is heavy overcharging by the DTDC, the money and the packet needs to be returned to me immediately.

Dinesh Shrivastavas
[protected]
Hyderabad

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My order dispatch from Ahamrdabad at 24 july. It takes more than 4 to 6 days but still not found the item in my area. Docket no-D66569899

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DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 99

My airway bill sent on 19th of August still not received and not accepting to pay the invoice value

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My Consignment is stuck at Patna no one is taking any action

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Courier not reached

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Time delay at delivery office

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D67503687 is my consignment number. the courier person deny to give the courier.

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Strange calls from DTDC courier & cargo

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For not delivering the parcel on time

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Courier not delivered despite mentioning complete address

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Non delivery of consignments at the address

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No Proper Response

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No update of my consignment

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Misroute

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Item not yet delivered

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Courier not yet delivered

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Courier showing delivered yet not received

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Shipment not received,Delivery person called and told to collect parcel from his office

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Product Damaged by Courier

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Courier packet not delivered

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Courier packet not delivered

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Products not received

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