DTDC Courier & Cargo Complaints & Reviews

Dear team,

I have send some document by DTDC (Tracking number - Z[protected] july-2021 to NIPER-A, Gandhi Nagar.

Document not delivered till 26 July 2021. I am following, since 18 july 2021.

I have not seen such a pathetic service till date.

25 days complete still my parcel was not delivered to me I have contacted the customer care team and visited the office of the dtdc only they are giving me the excuses what should I do now

My product it not delivered to my customer. DTDC is saying already delivered with signature. But that signature is my customer's signature.I raised a complaint but no response. Called DTDC courier office there also no proper response.
My Customer Name: Rasathi

I have booked order but I don't get my order and it is showing delivered successfully

My package is expected to be delivered on 20th july 2021, but instead it is showing that address is incomplete. I have provided the complete address but why is is not delivering, its important package. Please I would like to get it ASAP. Acknowledge me.

I parcelled my documents on 20thJuly, 2021 from Jhansi, U.P to destination address as
Dr R H Rizvi
Principal Scientist,
CSSRI Regional Research Station
Jail Road, PO. Dilkusha, Lucknow- 226002
Receiver phn no. was also mentioned on the parcel.
But tracking details shows status as package undelivered due to incomplete or wrong address.
Kindly help with the issue.

In 10th of July i send my university report to the University through DTDC Ramesh Kumar
[protected]

Vaishali Travels
Shop No. 01, Opp- Medicity Hospital
Near -SBI ATM, Sector-39, Gurgaon, HR-122001
Email I’d- Vaishali.[protected]@gmail.com
This person and I tell him 10 to 15 times that parsl was very important because of corona m not able to go university to submit it my self that person told me 16th of July it definitely reached in your giving address and today my HOD called me and tell me they are not recived my report yet and I have no more days left to submit my university report it’s all about my degree my degree depend on this report and I calling this person and he literally shout on me and said me that not his problem if Parsal was not reach yet ..

Tracking ID:[protected]. Product not recieved, but it is showing product is already delivered. Please look in to the matter & deliver as soon as possible. Reach me through [protected] if necessary.

I have tried enquiring about status of a courier to dtdc thiruvalla branch-franchise, the female who took the call repeatedly disconnected call, saying she cant help in tracking package, she verbally shouted at me for calling-R[protected]DTDC-AT THIRUVALLA BRANCH.
Called from this number-Phone:[protected]

Hi,

The courier with number [protected] is sent from proddatur to Bangalore.
They called once and when called back more than twice, they didnt respond.
Tried calling after 2 days and they informed it will be sent back since call wasnt attended.
And the lady who spoke is very arrogant and careless.
Please help me in resolving this issue.

Regards,
Salankayan.

My Consignment number is M04368235

Since 1 July I am following with customer care and no update .

Its saying document delivered however not received at destination .

My company sent me a parcel with company's property and some confidential info in it as a Priority delivery. It was shipped from Pune on 14th July ad reached Raipur on 16th July. After 16th July there is no update on it, neither received any answer from customer service.

Today(22nd July 2021) I received message that it is out for delivery however did not received any call or text from delivery agent. Right now received message that it has been delivered. How unprofessional is this. And no one from DTDC is ready to help.
Please help me.
Tracking number: X34934237

Sir/Madam we sent a parcel on monday[protected] which contains bedsheets of 7 numbers weighted 6kgs 400g to chennai. It reached the destination on Wednesday[protected].30pm which contains of only 5 bedsheets(2 bedsheets are missing). Consignment number: D66940587. Kindly look into our complaint and give us a solution as soon as possible. We didn't expect this from a reputed company.

Dear sir/mam
I was waiting for the book and the delievery man called me jist once but when i called him back after approximately 20 mins he replied like he will not come now andd i have to go to their center to pick the book. i told him only on call can be mised by mistake but he replied the same. Besides this that he will wait for me till tommorow and then will send my courier back, if i not come to center.

DTDC service is too unprofessional. They called me yesterday to say that I should pickup the parcel from their office because it is raining and they do not deliver while it's raining. They claimed to return my package back if it kept raining for the next 2-3 days. The next day, another person from same branch office called to inform that parcel has been delivered wrong to their address and my area does not come under their delivery range. Now I have to go 5kms from my home to pickup the parcel!
WORST SERVICE EVER!!

DTDC office details: Street Number 6, Raj Vihar, Ballupur, Dehradun, Uttarakhand 248006

My security deposit refund cheque parcel was coming from my college.
Firstly I got a call from a delivery agent from this number (+[protected] on 6 July from my nearby dtdc branch (dtdc khirki, malviya nagar). He asked for my exact address, said he is getting confused. Then I was expecting for the delivery on the same day but it didn't happen, so I contacted on the same no. but nobody picked it up. Then I waited for 3-4 days but no one called back so I went to the branch myself and asked for my parcel but they said it's showing delivered and made excuses, then I contacted to my college they also said it's showing delivered. It's day 16 I am completely helpless. I even asked for the tracking no. from the college but no one is taking this matter seriously.

Courier sent via DTDC and committed to be delivered by Wednesday 14th July 2021. It was never delivered. The only option after a weeks time was to personally have someone to visit their branch office to collect it. Such a horrible courier service. In addition their customer service via ticket or customer care call are careless as well. They drop the call if you start questioning their team.

I baishakhi das booked a parcel from moulaly branch on 15th july by paying 2794rupees in premium category.At that time this branch assure me to send the parcel to mentioned address of bharuch within 4 days.But from 16th july shpowing lots of issues and telling lie continuously dtdc damaged and elop my parcel thats why i cant track my parcel from then on.I feel cheated by dtdc service and see lots of complain against dtdc courior company about damaging their articles.I also lodge a complain against dtdc courior about cheating me moneytorily and to consumer forum for stoling and damaging my original content while delivery via road.It passed 7days but dtdc the cheaters cmpany till not update anything detail about my parcel.
Their executives specially from gujarat are so missbehaved and damn lier that they continuously making me and my friend fool to whome i have send the parcel on his promotional celebration.
It is too shcking that for some money as they act asthe world wide company cheated common people by taking advantage of covid situation.
If my courior is not reached to the mention address then i will have to take further action against dtdc company for cheating me .
My booking no is v72566802
another shocking thing is the gujarat customer care service and the service providers of moulaly branch dtdc kolkata are so miss behaved and lier that they continuously telling lie and making us fool.I have all the records of their phone calls and documents where they showed me that parcel reached to bhiwandi hub ahmadabd on 20 th july 2021.From there how much time it will take to reach bharuch?it is too much nonsence and annoying situation.
It is their duty and responsibility to give proper service to the customers after taking lots of money from them .And to stop making people fool hiding actual reasons and protocols.
And behave like humble service provider .We are not your servant that you treat with us.Shame full hapening.I will never propose dtdc for courior service to anybody.When they use the stardom of sourav ganguly then must follow his dedication properly and thoroughly .Your company and branches specially kolkata and gujarat sector destroy all the fame of sourav dada.And your non cooperation is liable for this.
I must want to know about my parcel status and when it will be deliveraed without any loss damage and loss of any articles which i send inside it.
The booking no is v72566802, 15/7/2021 from moulaly branch at 11am.Do necessory to rescue my parcel immidiately and delivered immidiately.

I send a parcel from Kerala to Delhi on 13/07/2021. Parcel Number is D66937094 around 6 kg. I received the parcel in 19/07/2021in Delhi. But the weight is only 3 kg and the package is open I lost 5 valuable items. Someone from your DTDC centre is opened the parcel and stolen the items and repacked. How we will believe your DTDC courier. Kindly give strict action against this matter and who will open this package...?

I got a call from DTDC Courier that you are having a parcel, which was sent by my college, and after asking the address there is no response from the delivery person.its been 3 days i have not got my parcel.