DTDC Courier & Cargo Complaints & Reviews

Hi Team,

I had sent a UPS from Siliguri to Bangalore tracking#D66162417 but was heavily damaged while transporting. PFA the pictures. I have tried to contact customer care, ticket#664952but no response yet.

My RS 10000/- UPS not functioning and broken now. Please compensate me for my damage.

Please help me with compensation at the earliest.

Regards,
Jaydip

Hi,

I have a complaint against DTDC. It's a height o[censored]nprofessionalism by DTDC team.

There is a delivery to be done by DTDC, Via docket no K50672224. I got a call from the delivery guy at 10:49 PM. I don't know which delivery boy call customer at night (almost midnight) where as he is supposed to deliver the parcel next day morning.
And what's the point to know to whom he is going to deliver the parcel and the relationship with "Care of" person.

When you are assigned to deliver a product to a specific address, you should do it by following the rules, and you will ensure that you will deliver the parcel to right person.

And after knowing where to deliver ( which was explained last night only) the delivery guy again called 8:19AM, don't know why, when you can call in the morning then why you called at 10:49PM at night.
And as we missed the call, he is not ready to take our calls since 8:44 AM, we have called 10 times before sending this mail but the guy not ready to take calls.

I need to take strong action against the delivery boy, this is ridiculous and hight o[censored]nprofessionalism.
Shame on DTDC.

Regards
Kausik Maji ([protected])

Reference no . Z81758216
Ordered mock test papers from DTDC
Delivery date was Sun 8 th August 2021 13:16
Delivery failed showing incorrect address although the address is correct
On tracking the status got to know that the package is returning back to sender .
Please try to deliver my package as soon as possible
Delivery address is accurate and complete

Hi Team,
I request you to please refund my extra amount as i was cheated by your member in sheikhpura(pin code:811105) office. I couriered a laptop(Dell Latitude) from sheikhpura(811105) to Gurugram(122001) on 10th July 2021 with consignment number D66440873. He charged me Rs 3200 by saying that he will give insurance and all and i was unaware of this scam, so i was in need so i paid him. But now i understood that he scamed me because in that consignment he never mentioned that i was sending a laptop. I have proof of this. So i request you to return my extra amount.

Thank You

My courier with Tracking no- D87640625 and has been booked on 04/08/2021 form NOIDA for PATNA with proper address and phone number. It is supposed to be delivered on 08/08/2021 but its current status showing as Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR) . No one from DTDC has come to my address even I didn't get any call from the DTDC delivery person, then why is the status showing "out for delivery" and then "not delivered" ?
Can you tell me what I am supposed to do right now?
Tracking No.- D87640625
Reference No.[protected]

Sir, Ref I'd : T04466807
Parcel delivery is so much delay. There is a log day about eight days and your delivery service is very bad quality. You are once again requested to send the parcel as soon as possible. For your info and necessary action please.

My order is not delivered and on tracking its status is not delivered i want to know when it will be deliverex

Unable to track dtdc courier it shows no data available.with AWB Number V62668251.

Please help.

I delivered some dental instruments to saloni jain in Chattisgarh and she is saying she has not received any pàrcel
And tracking is showing delivered as its status. Plz do the needful.
Order I'd d66558638

From Two days the package is showing in transit and no update at all i want to know about my package and when would it be delivered

Goods not delivered and returned after a month.
Refused to provide reason and refused to refund the amount

Tracking no B76626412, which was supposed to be delivered by 3rd or 4th feb by DTDC mathikete ( Rajajinagar Franchisee) is not yet delivered.
Inspite of numerous complaints to dtdc Customer Care center and emails... My parcel is still missing. This is just Irresponsibility on part of national Courier service DTDC.
IF YOUR STAFF IS SO LAX, STOP SAYING - TRUSTED Company ' JUST DOES. NOT SUIT FOR THE SERVICES BEING PROVIDED BY THE SO CALLED TRUSTED COMPANY
Dtdc Mathikere has the guts to tell me to ask the sender to send me the parcel once again... Oh is it... What exactly that means... Instead of taking responsibility for their lax in service, tell me what to do.
And these arent valuables which can be insured. They contain vital Information, which is lost...It was sent because we trusted your company to provide good services and what happens the package is lost in such a way that it cant be traced from 5 mnths... BRILLIANT!!!
TO TOP IT EXECUTIVE CALLS AND SAYS WE WILL SEND YOU FIR COPY... OH REALLY!!!
INSTEAD OF RUNNING IN CIRCLES AND GIVING ME ALL SORTS OF CRAP EXPLANATION... JUST HUNT DOWN MY PARCEL AND DELIVER IT TO ME...

DTDC TIME TO HAVE SOME FACE- SAVING ACTION.

Due to some emergency i tried to get some medicines from Nellore to Hyderabad.

1. Consignment No: H 62622950 booked on 14th July 2021 at 20.56 hrs at nellore, which reached DTDC HUB in Defence Colony, Karmanghat on 16th July 2021 at 15.42 hrs

2. Consignment No: H 62564180 booked on 15th July 2021 at 17.51 hrs also reached DTDC HUB in Defence Colony, Karmanghat on 16th July 2021 at 15.42 hrs

I tried...

Dear concern person

2 boxe book was 3rd August Chandigarh to Delhi
1box I received 4th August
But 2ind box don't receive till & also not information DTDC website
My contact number
[protected]
pramod.[protected]@gmail.com

I have given a Product on 02 August 2021 to Courier & Cargo in Bilara and was promised to be delivered on 05 August 2021 but my product not delivery yet.Courier & Cargo is badly managed and master of giving stories.

I leave it to your judgement to take their services in future or not considering their pathetic services

AWB No.[protected]

My courier contains gift item ( JBL wireless headset(JBLCT100TWS)) shipped from mumbai to Chennai on 26th july 2021, which worths 3999 ruppes(offer price 2500 rupees). After 10 days careless courier people are saying your CONSIGNMENT(No:M[protected] LOST.

When my courier not delivered on time I raised complaint in DTDC refer attachment(ticket no:633290 issueM[protected] but no reply (worst custumer service). we contacted Navalur Chennai courier office two to three time, after many calls he told he missed the item and after 6 to 7 days he simply said he lost it and he wants to pay 500 rupees for lost item.

I want to get my item back Please look into the issue.

Dear Sir, above consignment no. Courier contents has not delivered yet and its status showing as "Incomplete or wrong address" for not delivering which is completely baseless as we receive Courier Contents regularly from DTDC at that address at home. I am very disappointed at your delivery person who contacted me from mobile No [protected] and telling me to collect the package from Main road. I expect prompt action from your end.

Regards,
Partha Kachari
Bhangel, Noida.
Mob: [protected]

Ref to subject shipment, the parcel delivered to wring address and we keep calling a person in your branch in no. +[protected] but this guy is insulting us instead of checking, we made 30 calls so far and everything this guy says I will check but notjing happened, now he stopped taking phone.
Do not keep such irresponsible people by paying salary as they will only spoil your company reputation

Please check and advise the status as the real receiver still not received this parcel

Regards
Venugopal

Hello dtdc
Im jigar patel from nadiad gujarat

My courier is not delivered till today

Tracking number is[protected]

My all courier come from your company but this time your service is too bad ill give you zero rate

As a company employees several parcel and documents comes to my addreass, blue dart like courier give home delivery but in DTDTC JORHAT Assam (MITHAPUKHURI) give a phone call to collect from there office. Today also got a call (in my phone no ([protected])form them to collect parcel from there office and they denied to delivered at address written on parcel.