My courier contains gift item ( JBL wireless headset(JBLCT100TWS)) shipped from mumbai to Chennai on 26th july 2021, which worths 3999 ruppes(offer price 2500 rupees). After 10 days careless courier people are saying your CONSIGNMENT(No:M[protected] LOST.
When my courier not delivered on time I raised complaint in DTDC refer attachment(ticket no:633290 issueM[protected] but no reply (worst custumer service). we contacted Navalur Chennai courier office two to three time, after many calls he told he missed the item and after 6 to 7 days he simply said he lost it and he wants to pay 500 rupees for lost item.
I want to get my item back Please look into the issue.
Aug 6, 2021
Complaint marked as Resolved Not resolved, how can i accept 100 rupees for 3999 worth item(not even courier charges) . I need my item back. Untill I get my item I will leave it easily
DTDC Courier & Cargo customer support has been notified about the posted complaint.