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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jan 21, 2026
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DTDC Courier & Cargo reviews & complaints page 108

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M
Madhumitatr
Jul 5, 2021
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I was available on the day of delivery but no one called me. Biut status changed to Not delivered RECEIVER NOT AVAILABLE-(CIR). This happened twice. Again it is out for delivery today. Please check same thing is not happening today also.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    J
    Jomino
    Jul 5, 2021
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    My items too delayed N21768572
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      J
      Jhanvi Garg
      from Mumbai, Maharashtra
      Jul 4, 2021
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      My consignment number is U10673281.
      My parcel is not delivered. It's showing address incomplete or wrong.
      If this is the case can't you guys call at the given number and confirm the same... It contains some goods which can be detoriated in a short span of time.
      I hope my parcel will be delivered soon..
      Address update-:
      Pradeep rai
      +[protected]
      Globiva
      5th Floor, Infotech Center, Sec-22, Delhi Gurgaon Road, Kapas Hera Estate, Gurugram, Delhi 122016
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        Jhanvi Garg
        from Mumbai, Maharashtra
        Jul 4, 2021
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        My consignment number is U10673281.
        My parcel is not delivered. It's showing address incomplete or wrong.
        If this is the case can't you guys call at the given number and confirm the same... It contains some goods which can be detoriated in a short span of time.
        I hope my parcel will be delivered soon..
        Address update-:
        Pradeep rai
        +[protected]
        Globiva
        5th Floor, Infotech Center, Sec-22, Delhi Gurgaon Road​, Kapas Hera Estate, Gurugram, Delhi 122016
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          S
          Shwetharaj Nair
          Jul 4, 2021
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          I am supposed to receive a package the tracking shows the package is out for delivery, when checked today it just updates DTDC — Not delivered RECEIVER NOT AVAILABLE-(CIR)) . I have been at home all day and no one called or anything.
          I need this package to be delivered to me asap, let me what can be done for this
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            K
            Kamlesh 2071
            Jul 3, 2021
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            Address: Flat 702, Star Galaxy, Alwar

            A parcel was booked for me on 30june 2021 and it has reached alwar at my destination on 1 july 2021. I have received a SMS from DTDC that parcel is out fir delivery but I have not received any parcel. On calling the DTDC personals they said that your parcel has not reached to them. Till today 3 july 2021 thy are giving the same statement. It is very urgent. Please help.

            Parcel no. D66480966

            Kamlesh
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              P
              Pravin044
              Jul 3, 2021
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              Sir/Mam, usually our vendor book courier with DTDC from Sangli Mumbai, through Flight mode basis and we get parcel within 3days (1st day mumbai to chennai flight, 2nd day chennai to Tirunelveli & 3rd day we get parcel).

              But now our vendor booked the parcel on 28th June 2021 with Flight basis (Doc.No. D[protected] and he paid for flight courier, but the parcel is transport by road, because of this today is 5th day but we are not get proper response and parcel too.

              Due to this incident our client was going to cancel the order because of delay delivery, about this we have loss 5 years business transaction relationship.

              Till now no response by mail, and phone, from morning 9am i have to tried but not pickup.

              July 1st 2021 service team promised me 2nd July 2021, as per this commitment they not delivered.

              And still now no one response
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Jul 04, 2021
              Updated by Pravin044
              No... company remarks is not acceptable.., service people promised me delivery date ia 1st July 2021., and important they charged for flight but transport by road... no.1 cheating company
              No... company remarks is not acceptable.., service people promised me delivery date ia 1st July 2021., and important they charged for flight but transport by road... no.1 cheating company
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                B
                Babi Bj
                Jul 3, 2021
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                Address: Military vari street Near old sri rama public school Raipeta nidadavole 534301

                Parcel not delivered but in tracking showing that already delivered. D87305000
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  1
                  1DA20CS155_Supritha Ravishankar
                  Jul 2, 2021
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                  ADDRESS INCOMPLETE OR WRONG-(CIR) when address is correct.
                  Tracking - [protected]
                  Booking Date. 24th jun'21
                  Name- Supritha Ravishankar
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    H
                    Harryanta
                    Jul 1, 2021
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                    Address: Manu bazar, dhalai tripura, manu, agartala, KUMARGHAT, PIN: 799264

                    I ordered 3 No combo formal shirts during June 19, 2021. but I received on 01.07.2021 bad shirts and not in size . I return back through DTDC courier on 02/07/2021. I request the seller to refund the amount at the earliest.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      M
                      math & tech
                      Jul 1, 2021
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                      Hi,
                      My consignment (tracking ID :- U[protected] is not yet received by me but DTDC tracker shows the status as successfully delivered. I didn't get any call or message for delivery.
                      Please look into the matter and arrange the delivery as soon as possible.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        N
                        Neh@1
                        Jul 1, 2021
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                        Address: New Rajinder Nagar

                        Tracking ID- Z[protected], while tracking it shows courier is delivered however it hasnt reached the person it was addressed to. Shows Rinku has received it, there is no Rinku there..PLEASE HELP ON URGENT BASIS
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          D
                          Devika Medida
                          from Manuguru, Telangana
                          Jul 1, 2021
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                          Address: Guntur

                          Dtdc created as fdm generated on 17th june.. till now not delivered to customer.. item worth is around 5k.. plz resolve asap.. other wise customer wants refund.

                          Tracking no -- A91860256
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            6
                            6083_SHAHBAAZ KHAN
                            Jul 1, 2021
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                            My parcel in stuck from last 7 days in transit.
                            Consignment number : D66111521. Please try to solve the issue as it has something which can rot overtime.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              Urmila shahi16
                              Jul 1, 2021
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                              Address: Yercaud 636601, salem dt

                              HI, I have not received any parcel on Tracking Id/ AWB number - C08223029. But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply me asap. My mobile - [protected] Thanks Urmila
                              Jul 1, 2021
                              Complaint marked as Resolved 
                              The complaint is not resolvef
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Jul 01, 2021
                              Updated by Urmila shahi16
                              The complain is not resolved

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                                K
                                Kangana Moryani
                                Jul 1, 2021
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                                Why you returned my parcel to sender? 😭 poor service
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Tracking id- H24183140
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                                  L
                                  lokeshv711
                                  Jul 1, 2021
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                                  Address: v.lokesh,chinnanadimpalli,thoorupalli post,penumur mandal,chittoor

                                  Hi DTDC,

                                  office laptop as to be delivered today i am follow up from morning words no one responded from penumur dtdc i am tracking everday day today evening they mention as courier has delivered got socked my laptop still not received my reference no ; v62260727.please check and kindly do the needfull.

                                  Thanks,
                                  lokesh,
                                  [protected]
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Anton_zac
                                    Jun 30, 2021
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                                    Address: DTDC Madurai Main Branch , Virattipathu branch

                                    This is my consignment number -U60195231.
                                    Nearly two months i am tracking. I didn't receive my parcel but they updated in the tracking site as "Successfully delivered". I didn't receive any call. After I raised service request, the customer care person gave the branch details. When I checked with them, they told they sent back to the main branch due to Covid lockdown and mobile no missing in the to address. And main branch people updated as Delivered. Two weeks i am checking with Customer care people, they simply saying it is delivered.

                                    I didn't receive my parcel. Could you please check.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Jul 01, 2021
                                    Updated by Anton_zac
                                    The issue is not resolved. I didn't receive my parcel.

                                    This is contact no i got it from customer care support.
                                    Virattipathu branch contact no -[protected].
                                    I checked this branch. They informed it is sent for return and not delivered.
                                    But in system it is updated as Delivered.
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                                      R
                                      Raghi Prajith
                                      Jun 30, 2021
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                                      Address: DTDC Alur

                                      I had an order which was delivered through DTDC courrier. My place is in Alur, Thrissur dist. Kerala. I was expecting the message of delivery. But after the date one service person called me asking whether i had received my parcel. I replied not yet. After many calls they are telling that my courrier reached my locality office by 23.6.21.They tried to call my number but was not connecting. After that they didn't send any message or try to contact me. Now it is returned back.
                                      If a call is not connecting they have to try again or should send sms which other servicers are doing.

                                      Kindly do needful.

                                      Regards
                                      Raghi Prajith
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        rishi_39
                                        from Mumbai, Maharashtra
                                        Jun 30, 2021
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                                        I sent a courier on 22nd June, 2021 from Ulhasnagar (Thane) to Jalna having tracking number M04837047.

                                        It has been 8 days but the package has not yet been delivered.
                                        The tracking status shows that an attempt was made to deliver on 29th June, 2021, but the receiver was not available. I had mentioned 2 contact numbers but no attempt was made to contact on either of the numbers.

                                        Moreover, the tracking shows that the package left the DTDC hub and within 3 minutes the status was changed to "Receiver not available"
                                        It is clearly a fake tracker update and shows utter loss of accountability on the part of DTDC. I tried to contact their customer service a lot of times but it is impossible to reach them through email/phone/website.

                                        Request you to please solve this issue as the package is of an urgent nature.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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