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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 110

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P
Pani Malar
from Gurgaon, Haryana
Jun 18, 2021
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I have a courier being sent through DTDC which is supposed to be delivered to me, but not.

Courier guy stated that’s couldn’t come to deliver the parcel and he was asking me to walk down to the office in person or to get the parcel half the way till where he is could come.

Not sure how come all the other courier service providers are delivering it at door step only if these DTDC guys couldn’t

If they couldn’t deliver it atleast to a relative location why do you pick up the parcel… and if why the hell you do name yourself as courier service.

Frustrated to the core because of such vendors.

It happened with the DTDC Courier at Vaniyambadi -PUDUR (635751)

The worst service ever! I strongly do not encourage and recommend this courier going forward!
Finally I intended to loss the parcel which is a prepaid one. If I had a vehicle I would have walk down in person unfortunately I was helpless.

This shows the quality of people around!
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Geosem
    Jun 18, 2021
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    I had couriered the laptop through DTDC to Kerala, packing should have been in a box instead it was packed with bubble wrap and sent, when the recipient received the laptop the display was broken. If i try to reach the DTDC, they are not picking my calls.
    Consignment Number: D65183247
    Amount I paid for the courier is Rs 2370.
    Inspite of packing so much it was not packed properly nor they are responding.
    Who will take the responsibility of the laptop repair. I am planning to file a police complaint if i still don't get any response from DTDC.
    Laptop cost is 30-35k, screen display is totally damaged and has to be replaced. I can submit photos and videos of the packing and the laptop too.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      C
      Chaitali Kar
      Jun 18, 2021
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      My DTDC consignment number is "Z44811346". In their tracking website it says delivered successfully on 14th June, , 2021 at 6:19pm but I have not received the package yet. Kindly look in to the matter. The package was extremely important and costly.

      Below i have attached the screenshot of the tracking website that says delivered but I have not received it yet.

      If this is a scam please locate my package.
      +1 photos
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        Heena Maheshwari
        Jun 18, 2021
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        My Tracking id is https://trackcourier.io/track-and-trace/dtdc/D78390631

        And from last 10 days my courier is in same stage pls consider this request on urgent basis
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          S
          srinivaskhatri
          Jun 17, 2021
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          Item still not delivered sent on 3-6-2021

          Address: Hyderabad

          I have sent this courier to Ankit Maheshwari HIG 3 Housing Board colony, Near trapti vihar indore road ujjain MP 456010 on[protected] but it is still in transit. I even lodged complaint in their portal but haven’t received any response from them the consignment number is H24148875.

          My contact number [protected]...
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          rudraprasad
          Jun 17, 2021
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          Address: Karimpur, nadia , westbengal

          Not delivered (K[protected]
          pending for long time.It is very very important for me.. please take needful action as soon as possible.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            Aman123456789
            Jun 17, 2021
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            Resolved

            Address: akash ganga courier, basement agarwal market, jatiya bazar, near Shani Mandir, Sikar, Rajasthan 332001

            My reward hasn't arrived but when I put my track id on the website it shows that it has been delivered. I haven't received any reward yet.

            My track id number is M10437013

            please solve this issue.
            Jun 17, 2021
            Complaint marked as Resolved 
            Solve my problem
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              Uma sankar 21
              Jun 17, 2021
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              My booking no c08112744 is not moving from Chennai hub, booked on16. 6.2021 at kanchipuram, reaching place Krishnagiri, customer name Radha Lakshmi, pls chk and take correct step
              +1 photos
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                S
                SuhasVDeshmukh
                Jun 17, 2021
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                Address: Baner Pune

                Hello Team,

                I couriered a Laptop on 12 June 2021 from Pune to Nagpur.
                Consignment Number:- D86680344.

                The Laptop Screen is completely broken.

                Please Help me to Cover the damage cost from DTDC.

                Thanks,
                Prakash Shinde.
                Mob No:- [protected]
                +2 photos
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  Susant Sethi
                  Jun 17, 2021
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                  The above consignment sent from Bhubaneswar ( Food Items ). While received packaging was changed and somewhere someone took some of items.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    F
                    Faizan07
                    Jun 17, 2021
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                    Hello sir, my name is Muhammad Faizan. I have done a complaint to JBL for my earphone and they have sended me another earphone via DTDC courier and on 7 June I have received a message showing my shipment is delivered but it's not came to my place my tracking number is X70871990.
                    I have complained to DTDC about my problem but I have not received a proper explanation for their side. And now their customer number is also not reachable. And they are not cooperating with me for my shipment delivery. Please solve my issue as soon as possible.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      S
                      sun1512
                      Jun 17, 2021
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                      Address: DTDC
                      Website: www.dtdc.in/our-presence.asp

                      This company is a total fraud .

                      1. I have tried calling there customer service 4-5 times, they don't call .
                      It has been more than 20 days that my medicine parcel is not delivered .
                      It was urgent . I raised a ticket but no response .

                      2. I want strict action to be taken against such a company .

                      3. I want file an harassment case against DTDC
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Jun 18, 2021
                      Updated by sun1512
                      1. I want to claim money for such a delay . Anything happening because of this delay DTDC will be responsible .
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                        chalana shanthi
                        Jun 17, 2021
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                        Hi, i would like to let u know that a parcel with the track id D78392468 is still in Hebbal Master Franchise from sunday i.e.,[protected]. can u pls let me know when can i receive that to my address in Yelahanka 4th phase, #85 LIG 707 CHS. Bangalore -64
                        +1 photos
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                          Falcon Impex
                          Jun 17, 2021
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                          Address: Kadugodi Bangalore

                          We have booked the courier to Bangladesh from Kadugodi Bangalore.
                          We Paid Rs 2850/- for it but yesterday our receiver has got the call from custom department saying that he has to pay Rs 2000/- as custom charges & he has to go to Airport to get the package instead of booking door to door delivery. Please kindly check and let us know the staus.
                          AWB No: N21565122
                          Fedex No:[protected]
                          +1 photos
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          We have not got any reply for our compalint
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                            C
                            Chandramani Dixit
                            Jun 17, 2021
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                            Address: Plot no-G/342, Sector-7, CDA, Cuttack, Odisha

                            Dear sir, I am a regular party of your service. Since your branch not given the parcel to me but mentioned successfully delivered. How it's possible. Please enquire. C/ N- D65751782. For Saumya Associates,
                            CDA, Sector-7, Cuttack, Odisha.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              nisha.mallika
                              Jun 17, 2021
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                              I had sent my terracotta planter via your courier services, the same was double layered packed with bubble sheets along with the thermacol to Raigarh .It was a gift l, which she won in a Giveaway contest .

                              But it was fully Broken when she got the parcel.
                              She was very much excited but as she opened the box she was devasted to see the broken product.
                              I am attaching DTDC CONSIGNMENT SLIPS ALONG WITH BROKEN PRODUCTS PICTURES .
                              +4 photos
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Mandeep Singh Saini1
                                Jun 16, 2021
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                                Delivery person called at around 2pm to help for address n direction. At 4pm when inquired about parcel delivery person misbehaved and said will not deliver parcel and threatened to return. I am going legal as my parents have spent INR 1, 500 on 07/02021 and filing a suit for delay, misbehaviour and loss of package.
                                Kindly resolve.
                                +1 photos
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                                  RATHI Mohandas
                                  Jun 16, 2021
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                                  Address: madhavam,kalekkad(po),palakkad,678006

                                  I have booked a parcel of live plants from kottakkal on monday 14.06.2021, to palakkad 678006 c/ o dtdc edathara 678011, but i didnt received the parcel yet, when i contacted they are telling it is re routed to palakkad on 15th but when i contacted pkd office they told they didnt get it
                                  My booking number
                                  R41593426
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    biku john
                                    Jun 16, 2021
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                                    I am trying to track my courier. nothing available on website regarding the location or status of the package. the shipment number is D78541720 and was shipped on 10th june. please see that courier is delivered as early as possible.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Verma_vk
                                      Jun 16, 2021
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                                      Address: Vinay Verma, B1/F-13 S.NO.-644/1A/1/1 VIMAL VIHAR SOCIETY,BIBWEWADI ROAD, NEAR JAIN MANDIR,OPP. BIBWEWADI POLICE CHOWKY,,411037

                                      As per tracking it is showing at Chakan Branch with remarks as Not Delivered(AREA NON SERVICEABLE-(DIR).

                                      How i can get this docket, branch number provided by customer care is not working. How to contact branch to get the material.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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