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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 115

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A
Av1308
May 31, 2021
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I am resident of Nagaur Rajasthan.I have to face some problems.I never get my parcel on my address.i have to pick my parcel from their office always.My house is just 3.8 km away from their office.but they always refuse to deliver.please fix this issue.
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    Av1308
    May 31, 2021
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    Address: DTDC COURIER SERVICES NAGAUR

    My order no.is W60142255.it has returned to sender without my knowledge.nobody contacted me or informed me.and now they are saying me to ask for a new parcel to sender.how can you be so irresponsible.I am sorry to say but it's not upto standard of DTDC.PLEASE send me back my package.
    +1 photos
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    May 31, 2021
    Updated by Av1308
    When I would get any response
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      S
      Sai Teja Naik
      from Hyderabad, Telangana
      May 31, 2021
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      Address: Salem

      I have booked my parcel on may 21st from salem branch with consignment number ( C[protected]. And the parcel should reach hosur. But under condition saying that area non deliverable, they have returned parcel from the destination. when i enquired with the destination service, they said the parcel has been returned to the origin. But here in salem they didnt receive any parcel. Mainly there is no proper response from the team DTDC salem..kindly do the needful
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        G
        Gupta kriti
        May 31, 2021
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        My awb no. D81728324 not yet dispatched...I call the dev nagar branch in this regard ...he said that he deliver it in another courier...why he deliver this in another courier... My courier is not deliver yet... please action in this regard
        +1 photos
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          A
          Avi8875
          from Bengaluru, Karnataka
          May 31, 2021
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          Address: DTDC Couriers, 53, 9th Cross Rd, B Block, Shakambari Nagar, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078

          My consignment number is :- B76009649
          Status :- RTO
          Item is UKULELE(Musical Instrument/ rs: 4000 INR)
          It was booked on, they did not deliver it stating the wrong address. The address is my residential address in Kolkata which is very much valid as tons of parcels come on a monthly basis from different courier. And also Two of my mobile numbers were given to them no one called me either.
          Isn't it their responsibility to call the recipient before delivery.?
          However it is returned to origin now. 500 rs was paid nothing happened.
          I have tried lots of phone calls, twitter posts to reach them no one gives a proper reply so basically my parcel is stuck in bangalore and they dont care at all. Such redicoulous service. Now When I called the contact person, he said i have to pay 500 more for re-delivery, but it was not my mistake, it is done by DTDC.
          I am also covid positive now and cant fight with them.
          It is my humble request to you all please help me get my return before i die in covid(If i die)
          +1 photos
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            Bhargav nakka
            May 31, 2021
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            Address: Haryana

            Hello.sir.my friend booked shirt from haryana to andhra pradesh 521156
            Track no.T03619913 but showing details it delivered.wrong destination
            Please respond to my complaint
            +1 photos
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              S
              Siddharth G.M
              May 31, 2021
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              I've sent a consignment from Delhi on April 24th D72500340. It's been over a month and there's no status or delivery. Customer care doesn't seem to care after a 100 calls. Consignment was of 28kg which included certificates and clothes and other items. Please resolve.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                P
                Purvi N
                May 30, 2021
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                Address: Noida and Hyderabad
                Website: DTDC

                Hi
                DTDC is not replying properly after so many phone calls, and my laptop has be couriered from Noida to Hyderabad but no updates from them from last 10 days even after so much of followup.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Tracking no : D81726009
                @hyderabad Shamshabad apex
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                  R
                  rrajusingh
                  from Mumbai, Maharashtra
                  May 30, 2021
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                  Address: Address format 👉👉👉👉 Name:kamminana manoj S/O :kamminana prasad H. No:3-7 Street: Colony:peddaveddi LandMark:peddinaidupetta Village:peddinaidupett

                  Courier not received please fast delivery
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    A
                    Antony Bibbin John
                    from Bengaluru, Karnataka
                    May 29, 2021
                    Resolved
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                    Resolved

                    M04448369:

                    This courier containing medical item immediately required for a patient was out for delivery since the morning of 29th May @ 11.00AM, and despite repeated calls to Customs care about it's urgency, we were assured that the delivery would happen.

                    We have been literally waiting at our doorstep since morning waiting for the courier. Also We received no calls or SMS from the delivery agent since morning, and Customer care was alerted about the same mentioning we were ready to pickup at office, but they kept assuring us to be patient and that delivery would happen today

                    Now the status shows "Door Locked" hence delivery never happened which is a blatant lie by DTDC delivery team. The patient's health has deteriorated, and we hold DTDC liable for this condition.

                    We shall take this up legally, and also share this apathy by DTDC on social media which has put a patient's life at risk despite alerting DTDC about urgency of shipment
                    Jan 10, 2022
                    Complaint marked as Resolved 
                    Delivered late without remorse
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      M
                      Madhu M A Madhu
                      May 29, 2021
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                      B76979208
                      The product was sent on 21st from mysore to.bangalore we have called the help desk 10 times and there is no update ! Each time different person pics and no update now they say it's damaged the delivery time is 1 to 2 days and after 9 days dont know where all they carried and miss handles and damaged .please kindly help us.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      May 29, 2021
                      Updated by Madhu M A Madhu
                      We repeatedly call no proper update and don't know how they damaged the package and not even caring to answer its been 9 days!
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                        primiya dhivya
                        from Erode, Tamil Nadu
                        May 29, 2021
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                        Address: Bhavani, Erode

                        Consignment number A47643256 material booked surat to erode branch. As per courier actual weight is 2kg but i received only 1.360 only. Pack will be totally different repacked as per my seller pack. I want my remaining pcs of oxymeter we ordered 30 pcs but i received only 20pcs i need my remaining 10pcs. Resolve this issue immediately. I checked here but no one response promptly. All are blame others only. I need my remaining 10 pcs of oxymeter
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Still no response from dtdc courier...
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                          jagadeesh9161
                          May 29, 2021
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                          Address: KPHB ,Hyderabad

                          We booked a parcel in DTDC courior service with Tracking number H61712797 on 16th may and not delivered till date, parcel reached Hyderabad Balanagar main branch on 16th May 2021, i persnoly visit Balanagar main branch for delivery on 19th and 20th May 2021 but they refused to give my parcel, no response from DTDC, please help to get my parcel.
                          +2 photos
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                            Diksha Dey 26
                            May 29, 2021
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                            My courier Tracking no -T03090304
                            Has not recieved by me but showing that I have recieved my package, , , , The package coontain Medicine please find the package as it is urgent
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              R
                              Ridddhi
                              May 28, 2021
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                              My pracal two mobile phone one is new one is old
                              Tha new mobile phone is missing
                              Mene jab branch wale ko bola toh unhone bola jaaha se beja h unko bolo aur unko bola toh bola humne complain bej di waha kr branch wale ko bolo Complian krne ko aur mene mobile up toh Mumbai bejaa tha

                              Mumbai branch se koy respons nhi aa raha h
                              Aur up branch wo bhi kuch nhi kr rahi h apni responsibilities nhi maan rahi h

                              Koy help nhi kr raha h
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Ridddhi
                                May 28, 2021
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                                I have two mobile phone in my pracl but I have received only one mobile phone
                                My courie send up to Mumbai
                                No one action in my complaint
                                No one response
                                All ddtc branch say I have not any falut

                                Then who r responsible for my one product missing my mobile phone is new pic
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Kavish Joshi
                                  May 28, 2021
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                                  Resolved

                                  Address: A- Block House no 404 Chitrakoot nagar bhuwana , near by mahila police station and opposite to shree ram park UDAIPUR, Rajasthan India, 313001

                                  Hi
                                  I got a message from DTDC the product is out for delivery and smile code.
                                  There is no single calls from them. Still i didn't got the product and its missing.
                                  M10339373
                                  +1 photos
                                  Jun 1, 2021
                                  Complaint marked as Resolved 
                                  got the package now
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Syed2060
                                    May 28, 2021
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                                    Hi sir,

                                    There is no proper response from dtdc Triplicane dtdc Chengalpattu. And dtdc customer service team. I have sent medicine's on 23rd May and I was informed it will be delivered in 1 to 2 days. But till now it has not been delivered. There is a medical emergency and we need the package asap Also nobody is aknowledging where the package is, and when it will be delivered.
                                    Consignment number is v62162476. My phone no. Is [protected]. Request your to please help me

                                    Thanks
                                    Syed khader
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Deewakar Bissa
                                      May 28, 2021
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                                      Address: Shree Sudeep, 15/16 Chopasani Housing Board

                                      I have not received consignment but it shows delivered on taking page
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                                        sruthi chandrika
                                        from Vizianagaram, Andhra Pradesh
                                        May 28, 2021
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                                        Address: 19-5-8/1,kanukurthivari street, vizianagaram, andhra Pradesh. Pin code :535002

                                        I have two orders numbers W00957217 and T70339663 they are to be delivered on 23rd of April and 27th April till now no delivery nor any update and I get message but no call is received no attempt was made by courier partner nor courier guy. I have made multiple contacts with various numbers registered many tickets with the contact us till now no update I lost nearly 3000 thousand rupees money poor service and untrustworthy Dtdc is I have received many other parcels with other couriers and the thing is I have waited long at Hyderabad for the parcel as I was given work from home I have moved to my hometown vizianagaram from Hyderabad from a rental address as a part of complaint 8 even asked the vendor to update the present address for the delivery they have kept a mail also it seems till now the product in the two parcels might have broken or something happened also I didn't expect this and whom you are delivering with out any calls a just message don't know who will get courier also I had screen9where to attach I don't understand but poor services from you. This is second time I'm registering complaint in this portal I think no use of registration of complaint also. Waste service highly disappointed.
                                        +4 photos
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        May 28, 2021
                                        Updated by sruthi chandrika
                                        I want my order to be delivered to the current address provided above and I even contacted people where I placed orders. They don't have problem with that if not send back I want my money at least
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