DTDC Courier & Cargo Complaints & Reviews

My consignment is still in tansit and stuck Customer support is not responding

P57819879 was couriered from dhule on 24/5/2021 at 3.00 pm, but for no reason was booked today at 26/5/2021 at 11.17 am.why this unnecessary delay.Have receipt of same stating time.This is my second bad experience with dtdc.

P57819879 had been couriered on 24/5/2021 at 3.00 pm from Dhule, but for no reason it was booked on 26/5/2021 from the said office .Have a photocopy of receipt as proof.why was this delay.This is my second bad experience with Dtdc.

Delivery man Name-Deepa kumar, Sawai Madhopur, Rajasthan. His attitude is terrible ...not even pickup the phone and talking like gunda

D86438082 consignment it is Medical Emergency medicine not Delivered to me since last 5days ...and status shows consignment at Hyderabad. Plz Delivery it on urgent basis-Thankyou

A47819768 is the tracking number .I booked a product on 18th May it shows last status 21st may (received at HYDERABAD)till now .it has to reach guntur and delivered before tomorrow or the day after tomorrow.

H61706324
Not delivered yet ..it is still in guntur
Pls make it fast

There was a courier inbound for me from (Zip-201001) on 17th May with the consignment number -D81586275. This was a very important consigment for me and it contained important books sent by my Institute and the online tracking now says not delivered (COVID 19 - OFFICE CLOSED/DOOR LOCKED). The phone numbers of mine were given in case something happened but dtdc never tried to contact me on any ocassion for the delivery and it now says not delivered. They haven't sent me any communication of this either. I could only see this when i tracked it even though i went online and registered my phone for tracking. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers available. All numbers online seem to be wrong. This kind of irresponsible behaviour from a courier service is really unacceptable and completely disgusting. How can I describe this irresponsible behaviour from DTDC is beyond words. the courier contained some very important consigment for me.

Courier delivery boy said that we are not able to deliver your consignment at your door step, you have to came out some where we are, complete address is mentioned on the parcel box, but on the tracking website company show status not delivered due to incomplete address, company delivery boy call us and tell us to come other town, but i am in different town, how this is possible receiver came to delivery some where he is and collect the parcel, delivery boy not doing there job

My tracking no is U03384694

My parcel is not being delivered i was not even contacted to tell about status. on checking my own the status it shows are not serviceable.

The Courier boy Named Ajit having Mobile no. [protected] used rough language while asking him the order details it is of DTDC hisar

I work for DELL. And they have sent a delivery to each employee which is a kit. And this has not been delivered.
D77634336 is the tracking number.
And now when i check the status, all of a sudden it is showing the product is delivered. but the product has not been deleivered. And the delivery products are very sensitive. and this is very irresponsible of DTDC. if i do not get any updates i will take serious action againts DTDC.
I m in bangalore and we are in lockdown and before showing status as delivered, the status showed as door closed.

H61698222 arrived in jaipur on 23rd May 2021 (sunday) and till today the status is same and no one is answering call either with DTDC customer care or DTDC jaipur.
This is very urgent & important document to be deliver to university.

Hi sir,
My name is Shubham Singh and my parcel on your office (Darbhanga near Delhi mor Bihar) the delivery boy is not come on my address and when I call in your office they tell me I do RTO on your product..
Please take a look that type of office boy...
I think you do something about it otherwise I will go on consumer coart.

"DTDC courier does not bring me to my address, " call operator get massage for me collect your parcel in the office, service not provide for my location.

I have send One Package from Vadodara to Hydrabad wide
POD No:D65773229 at time of despatch weight was 3.100 kgs. and at a time of delivery 2.300 kgs the package was broken and some item was taken out and other item packet found tear out this is second I face same issue as I am regular customer of DTDC Courier, Kindly solve my issue.Here I am sending photo of broken package and after tape was stick.

I m resident in charkhi dadri last 3 days before I recieved daily phone call from DTDC local office for collect the courier from office but I can not go that office bcz there is lock down he pressing me to collect the courier from his office otherwise he sent back that courier. Is this good behaviour

Courier NO B72088997 status showing returned to sender, but it not received either to the sender or the receiver .
It's a Medical claim original documents, I have to repay the entire claim amounts to the insurance team, If it is not delivered . Please help me

Thanks
Ramasudhas
[protected]

15.05.2021 i have send one parcel from Pin Code 572201 to Pin Code 712616... AWB number= D64835099... but today i track my Consignment online its shown "Area Non serviceable.. courier reach sreerampore super franchisee... and i have call many times that DTDC centre(Mob no=[protected] & [protected]) but they cut call . School books are there its important to delivery. Request to all courier centre please received the customer call...

My name = Koushik Bhattacharyya and
Mobile no= [protected]/[protected].
e mail= [protected]@gmail.com

I had booked my parcel on4th May 2021 bearing the tracking number K35597092 and was supposed to be delivered to Dumka, Jharkhand but the item has not yet been delivered. Whereas the site update is displaying successfully delivered at Ranchi on 11th May 2021. On complaining, the customer care has got only one answer that the investigation is going on and they will get back soon. I have raised 2numbers of service requests on the DTDC concerned site bearing the number 233158 and 248948 which had been raised since 13th May 2021 but the DTDC is yet to track whom was the item delivered. Very poor service and response from DTDC as if nobody is concerned about fake delivery and theft of items. This is ridiculous and highly incredible in the part of DTDC courier services. Even most of the contact numbers displayed in the customer complaint site section are not working.