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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 118

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D
Dr. Rahul Pardeshi
May 24, 2021
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Address: kumbhar ves ,solapur city

"DTDC courier does not bring me to my address, " call operator get massage for me collect your parcel in the office, service not provide for my location.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    J
    jitesh maharaj
    May 24, 2021
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    Address: 992/2/20 G I D C ESTATE, MAKARPURA

    I have send One Package from Vadodara to Hydrabad wide
    POD No:D65773229 at time of despatch weight was 3.100 kgs. and at a time of delivery 2.300 kgs the package was broken and some item was taken out and other item packet found tear out this is second I face same issue as I am regular customer of DTDC Courier, Kindly solve my issue.Here I am sending photo of broken package and after tape was stick.
    +4 photos
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      P
      Pankaj @123
      May 23, 2021
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      Address: Near bus stand charkhi dadri haryana

      I m resident in charkhi dadri last 3 days before I recieved daily phone call from DTDC local office for collect the courier from office but I can not go that office bcz there is lock down he pressing me to collect the courier from his office otherwise he sent back that courier. Is this good behaviour
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        R
        Ramasudhas
        May 23, 2021
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        Courier NO B72088997 status showing returned to sender, but it not received either to the sender or the receiver .
        It's a Medical claim original documents, I have to repay the entire claim amounts to the insurance team, If it is not delivered . Please help me

        Thanks
        Ramasudhas
        [protected]
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          K
          Koushikriju
          May 22, 2021
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          Address: Vill PO- Salepur, Dist- Hooghly

          15.05.2021 i have send one parcel from Pin Code 572201 to Pin Code 712616... AWB number= D64835099... but today i track my Consignment online its shown "Area Non serviceable.. courier reach sreerampore super franchisee... and i have call many times that DTDC centre(Mob no=[protected] & [protected]) but they cut call . School books are there its important to delivery. Request to all courier centre please received the customer call...

          My name = Koushik Bhattacharyya and
          Mobile no= [protected]/[protected].
          e mail= [protected]@gmail.com
          +1 photos
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          May 24, 2021
          Updated by Koushikriju
          Complain till time not Resolved... Please do needful...
          Last tracking details attached. and Sreerampur Super franchise's not taken cal, many times i call that DTDC center.

          May 25, 2021
          Updated by Koushikriju
          I want to change my delivery address due to Non serviceable area...

          Address :
          Name: Dibyendu Roy
          Satitala-Word No-2, Hooghly
          Pin- 712601
          Arambagh Patrika gali
          Mob.= [protected]..

          Please Delivered above address...

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            D
            Debuna
            May 22, 2021
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            Address: DTDC Courier, Ranchi, Jharkhand

            I had booked my parcel on4th May 2021 bearing the tracking number K35597092 and was supposed to be delivered to Dumka, Jharkhand but the item has not yet been delivered. Whereas the site update is displaying successfully delivered at Ranchi on 11th May 2021. On complaining, the customer care has got only one answer that the investigation is going on and they will get back soon. I have raised 2numbers of service requests on the DTDC concerned site bearing the number 233158 and 248948 which had been raised since 13th May 2021 but the DTDC is yet to track whom was the item delivered. Very poor service and response from DTDC as if nobody is concerned about fake delivery and theft of items. This is ridiculous and highly incredible in the part of DTDC courier services. Even most of the contact numbers displayed in the customer complaint site section are not working.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              A
              Applied
              May 22, 2021
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              Address: 123B, RAJA DINENDRA STREET; KOLKATA : 700004.

              Docket no. D81668228 ; dated 12.05.2021 yet not delivered.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                D
                DrManisha Agrawal
                May 21, 2021
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                Address: jaipur

                My tracking number of a courier is T03602279
                in the name of dr manisha agrawal
                sir it contain medical equipment
                on tracking it showing covid lockdown
                i requested so many time at ur customer care to please deliver the parcel as it contain medical equipment which required urgent but nobody is listening
                sir kindly look into the matter as this courier required urgent and if not able to to deliver than y u people have taken order u should hv taken order kindly look into the matter or else i have to complain in consumer court
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  G
                  Gaming Keede
                  May 21, 2021
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                  My consignment from baroda to ismailabad(136129) always goes to wrong city.. it comes to my nearer city ambala then goes to Dera bassi... why always consinment goes to wrong city.. there is clear name and address also mobile number but no once call me.. and when i treid to call dtdc office ambala they always deniel me to call, , , badest service in my life
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    C
                    Col. Mani
                    May 21, 2021
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                    Address: No-4, VGP QUEENS TOWN, CHETIPEDU, SRIPERUMBUDUR, Tamilnadu. Pin - 602105

                    Above Consignment reached Chetipedu DTDC Office since 4 days but item not delivered. Where as, they have entered "Consignee Not Available to receive". This a false statement as we have never moved out of our house since 2 months. The delivery agent has not made a single phone call to apprise me of any problems to contact. My telephone complaint to this DTDC office on 19 May 21 has not been addressed. Intervene to arrange delivery.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    May 21, 2021
                    Updated by Col. Mani
                    The delivery boys are declaring false declaration that consignees are not available. They do not even try to call up the consignee over their contact phone number on record.
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                      A
                      Anand7122
                      May 20, 2021
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                      Resolved

                      Address: Bhusawal

                      I have booked parcel on 18/05/2021 and yet it is not picked up.
                      Courier guy called me and told that we'll not pick up your parcel from your location. And told me do whatever you want to do file complaint.
                      Booking id D72957599.
                      May 20, 2021
                      Complaint marked as Resolved 
                      There is no update from the dtdc
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Complaint still not resolved
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                        G
                        Gannu64
                        May 20, 2021
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                        My booking ID is H23941103. I have booked a parcel from Hyderabad to Bangalore on 17th May 2021. It has reached Bangalore the next day and since then it is lying in the Frazer Town facility (from 18th May 2021). DTDC should not accept the parcel when it cannot deliver it promptly on time. We would have opted for other courier services. The customer care numbers are unresponsive. Poor quality of service.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          R
                          Rafasandipan
                          May 20, 2021
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                          My parcel is coming from Ahmedabad to Gocharan, West Bengal, vide tracking Id D64761877. Today I got a call from DTDC agent and he wants me to collect this parcel from 20km away from my Home address.. During this lockdown in west bengl... Where every E-commerce service is exempted in this lockdown..He could have easily deliver it to my door step, which is expected... Please look into my complain... As he told me he will return the parcel to ahmedabad if I dont come 20km to collect it...next day on 19.05.21 I did not receive the product and its showing area not deliverable... Unbelievable service from dtdc... Absolutely disgusting... No action taken so far despite my complain yesterday... The delivery agent was threatening me to come over 20km to receive the parcel or else he will return it back... And the same is happening... Delivery pin code was clearly mentioned is my address, if it is not deliverable then why DTDC accepted the courier ???
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          This is the ss of tracking

                          Gift Box - Comment #3835048 - Image #0
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                            K
                            kartick pandey
                            May 19, 2021
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                            Address: 46/48 DASARATH GHOSH LANE, NONA PARA

                            We will send a document through dtdc on 07.08.2020 but till date (19.05.21) party can't received any contain from dtdc
                            DOCKET No: K24886813
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              V
                              Vidhyadhar@1984
                              May 19, 2021
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                              Address: mumbai

                              I have couriered in Nashik on 15 th May, 21 also this shipmnet has booked in vashi mumbai than provided the correct address details with correct Pincode an contact mobile number also Courier not reached to my destination it's an emergency .
                              i have tracking with in your dtdc portal my shipment status but showing in patna hub...
                              i am very suprised this shipment are go to the patna hub
                              dtdc courier vashi office i have enquired that staff not helping me... she is teling me your complant resole after 24 Hours
                              it is very very very very bad service...

                              Consignment No: M04455994
                              To Address: # Flat No 07, 1st Floor, Raj Apartment, Chetna Nagar, New Nashik - 422 009
                              Landmark - Gr flr Mayuri Kirana Store
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              any updates please let me know my shipment...
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                                M
                                Mithun Kumar Anand 17
                                May 19, 2021
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                                Address: 5'D, Shyamkunj Apartment, new barganda 815301

                                My consignment number is X67884266 and I have not got that parcel yet but shows delivered sucessfully after tracking.

                                I have raised two complains and my ticket no. is 250835 and 254540 but not get satisfactory response by that person who is dealing with it and he just updated me with the information what I have seen in tracking portal.
                                Please do the needful as soon as possible.

                                Regards
                                Dr. MITHUN KUMAR ANAND
                                [protected]
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  @kumar anurag
                                  May 19, 2021
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                                  Address: Anurag Kumar Salimpur Thana Maneger Patna

                                  Dear sir/mem,
                                  One package corrier booking from Amritsar Punjab for Patna Salimpur Thana pin code 803201
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    F
                                    FirdoushJamil
                                    May 18, 2021
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                                    I have couriered my parcel on 17th May, 21 with insaurance and provided the correct address details with correct Pincode. It still showing "ADDRESS INCOMPLETE OR WRONG-(CIR)". I have also provided a contact number to contact the receiving person.
                                    Please take an immediate action and let me know why the parcel was not delivered when correct address was being provided.

                                    Consignment No: V61903702
                                    Reference No.: [protected]
                                    To Address: #77/3B, 3rd Floor, 4th Cross, BCC Layout, Vijaynagar,
                                    Bangalore - 560040
                                    Landmark - Near Garuda Gym or near BCC Layout Bus Stop
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Bharath Patel Beerkuri
                                      May 18, 2021
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                                      Address: Korutla,,, karimnagar distic

                                      Courier not reached to my destination it's an emergency ..

                                      Tracking number :H23673004
                                      Korutla to hyd
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                                        B
                                        Bhaskarnaani
                                        May 18, 2021
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                                        Consignment : H61715223 says it was delivered on 13th May 2021 but receiver still not received it today[protected].

                                        They have fake delivery note and self signed on behalf of actual receiver.

                                        Please help me in finding my parcel as it contains few important things to be delivered.
                                        +1 photos
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