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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 119

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S
Swatisj
May 15, 2021
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Hi, i have not received any parcel with traacking id - X71765129. But in dtdc tracking sites it is showing as delivered, . Please tell me where is my parcel. I have received any msg or call .
Please reply me ASAP.
Contact number [protected]
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    M
    madu@82
    May 14, 2021
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    Today i have received a call from DTDC delivery person whose Mobile No. [protected]. He said where is your residence and said that i have stand near to your house. But he didnot deliver the assignment, i try to call him but he has switched off his mobile. It is very disappointig to me and i have also received a mesage from DTDC i.e " delivery status failed".
    pleas look the matter urgently my mobile No. [protected].
    thank u
    Nagendra Kumar.
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      R
      R Veera
      May 14, 2021
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      Address: R VEERABHADRUDU , R V complex, MP Bustand, chagalamarri village kurnool district,ap.518553

      Coriar cover no.H61553773 is not delivered
      +1 photos
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        BHANU SARATHY
        May 14, 2021
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        Delayed Delivery for two days straight. No proper communication channels to reach out to incase of any queries. No prior information regarding delay.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          S
          Saheli Roy Choudhury
          from Bengaluru, Karnataka
          May 14, 2021
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          I was sent a parcel by my mother from Kolkata to Bangalore. My mother was promised safe and secured doorstep delivery with no human contact, the same is written in the acknowledgement receipt as well. When the delivery executive came to deliver he refused to come to the doorstep citing a direct order from DTDC apparently to not deliver at the doorstep. I was busy at the time on an office call and that too on the 7th floor, I couldn't come down to collect the parcel. I requested him multiple times and even mentioned what was told to my mother at the time of sending the parcel. He still refused to deliver to the doorstep and left without delivering the parcel. I talked to DTDC customer care, there is no mandate from their side refusing doorstep delivery. My apartment is following all guidelines of no contact delivery so there is absolutely no reason for the executive to refuse doorstep delivery. Please take some action against such kind of delivery executives and please deliver my parcel asap.
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            R
            Rana Manthan
            from Surat, Gujarat
            May 14, 2021
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            We have booked our urgent parcel tracking Id A47565068 on 07/05/2021 from Surat to Janupur. but yet not delivered the parcel to location,
            Even office person with no. ‭[protected]‬ Is not responding properly.

            Even we have arrange pick up from office but office is closed today and mobile observered switch off.
            +1 photos
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              R
              Roodraksh Interio
              May 14, 2021
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              Address: Smita Bhise 2403, T-9, Ananke, Runwal Eirene, Dhokali, Balkum Pada THANE, MAHARASHTRA 400608

              Courier not received by party, status saying not delivered (Restricted Entry (OTR)).
              I don't know what the problem, please deliver the product as fast as possible

              Address details:
              Smita Bhise
              2403, T-9, Ananke,
              Runwal Eirene, Dhokali, Balkum Pada
              THANE, MAHARASHTRA 400608
              Phone : [protected]
              Please contact the above number
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                D
                deepakj1234
                May 13, 2021
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                A parcel dated 4/5/21 (tracking no.:- A[protected] and 7/5/21 (tracking no.:- A[protected] from Baroda to Indore has not reached yet.
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                  S
                  Shyam Reddy Enumula
                  May 13, 2021
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                  My shipment D75680900 has not been delivered and its updated status shows as not delivered ( address incomplete or wrong ). I have given all the details including locality, house number, pincode and the contact details.
                  It is the local delivery, preferred due to pandemic, just 25km from the pickup location.

                  How can they update it as wrong address when I'm being here for years using the same details for all the orders and shipments I request.
                  Please do the needful.
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                    A
                    Atul_Giri
                    May 13, 2021
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                    Address: Nasik

                    Consignment number D86371309, Booked from pune to nasik, delivery person refused to deliver at Consignee address, asking to pickup from him, having other deliveries, rude behavior, Kindly address the complaint, request to deliver at earliest
                    +1 photos
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                      gunama
                      May 13, 2021
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                      I did online shopping from cheerala saree from prakasham district Andhra pradesh for which they have given tracking I'd no dtdc H94173973 dt 30 Apr 21. Till date I have not received my parcel. I am constantly in touch with courier agent but they are telling everday the same reply 'it will come today'. I request to take appropriate action against the couier service. I have all the data in what's app and voice recordings. My email I'd [protected]@gmail.com
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                        S
                        Sahil Banga
                        May 13, 2021
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                        Address: Gopal dev chowk shadow fax office

                        Hii Team, my courier return without my information.Awb no.B95580633 that very important docs please arranged delivery Asap
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                          Leezu
                          May 12, 2021
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                          Your agent sakshi chohan is not responding about my courier.. sje has no way of talking.she pick up courier from hisar .. n she had not delivered n not responding.. her number is :[protected]
                          +1 photos
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                            S
                            subhajit_123456
                            May 12, 2021
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                            Laptop was delivered partially damaged screen
                            ref no.[protected]
                            tracking no. D64564325
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                              R
                              RAHUL SANAS
                              May 12, 2021
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                              Address: D 180, ground floor, sector 3, Airoli

                              I am not sure if thi type of service DTDC providing to every customer. The box packed food items has been completely destroyed by the courier agency. If you can't deliver it properly the please don't take such orders.
                              I need payback of my damaged item.
                              Name - Rahul
                              Contact number - [protected]
                              Courier number - D86302234
                              +1 photos
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                                Kaviraghu
                                May 12, 2021
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                                My Parcel D65159920 sent by DTDC. This was sent from Surat to Bangalore and very clearly mentioned that it contains Medical Equipment The status never changes for 3 days on the website, no numbers mentioned on the net are working we need to beg people to get the correct no to contact and you contact them they are so rude that they say send an SMS we will revert and never come back .

                                The details very clearly state Medical equipment but neither they call or reply to our calls. We all understand there is a Lockdown the least that we need is to know if we can come and pick. These are hospital supplies. Such people should be scrapped of their licenses.
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                                  D
                                  May 11, 2021
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                                  My package with tracking no. D86227673 has been booked on 4th May 2021 from Indore, Madhya Pradesh to deliver it to pune with proper address and phone number. The packet has been there in Indore hub from 4th May to 10th May and today(11th May) my shipment status is showing that "out for delivery" and "not delivered (Last mile misroute (Otr)" or "not delivered (Receiver not available (Cir)" for 3 to 4 times. Earlier we were told that it will be delivered within 5 working days. Can you tell me what am i supposed to do right now
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                                    Krishna tulasi1985
                                    May 11, 2021
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                                    Dear concern,
                                    Find the below tracking number status received but customer not received
                                    Tracking number: Z63506668

                                    Regards
                                    krishnaTulasi
                                    [protected]
                                    +1 photos
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    May 11, 2021
                                    Updated by Krishna tulasi1985
                                    Delivery status received but customer not received
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                                      HarshKumarChaurasia
                                      May 11, 2021
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                                      Consignment Number: B95610682
                                      Tumkur to Belthara Road
                                      I tried to contact about my delivery, which was stuck at the Varanasi branch, but no one responded to my call and returned my parcel to Tumkur. Now the Tumakuru branch is asking me to pay money for my delivery. I had already booked for speedy delivery.
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                                        Natasha Vinod
                                        May 11, 2021
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                                        Address: Temple Road, Maithanam, Varkala, Dist.Trivandrum

                                        I had a consignment from Nagarcoil, Tamilnadu which had reached DTDC Varkala office on the 6th of May, 2021. This was 2 days before lockdown in kerala.I rang them up on the 7th due to non receipt of courier and the response was that they can't deliver.When I questioned it they said the consignment is damaged and also the customer was unavailable . The latter excuse is false as they never contacted me over phone or email.The only Way I could understand that the consignment reached their office was automated sms and online tracking. This is not the 1st time I have this lousy experience from DTDC.
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