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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jan 21, 2026
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DTDC Courier & Cargo reviews & complaints page 119

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C
Col. Mani
May 21, 2021
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Address: No-4, VGP QUEENS TOWN, CHETIPEDU, SRIPERUMBUDUR, Tamilnadu. Pin - 602105

Above Consignment reached Chetipedu DTDC Office since 4 days but item not delivered. Where as, they have entered "Consignee Not Available to receive". This a false statement as we have never moved out of our house since 2 months. The delivery agent has not made a single phone call to apprise me of any problems to contact. My telephone complaint to this DTDC office on 19 May 21 has not been addressed. Intervene to arrange delivery.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
May 21, 2021
Updated by Col. Mani
The delivery boys are declaring false declaration that consignees are not available. They do not even try to call up the consignee over their contact phone number on record.
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    Anand7122
    May 20, 2021
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    Address: Bhusawal

    I have booked parcel on 18/05/2021 and yet it is not picked up.
    Courier guy called me and told that we'll not pick up your parcel from your location. And told me do whatever you want to do file complaint.
    Booking id D72957599.
    May 20, 2021
    Complaint marked as Resolved 
    There is no update from the dtdc
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Complaint still not resolved
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      Gannu64
      May 20, 2021
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      My booking ID is H23941103. I have booked a parcel from Hyderabad to Bangalore on 17th May 2021. It has reached Bangalore the next day and since then it is lying in the Frazer Town facility (from 18th May 2021). DTDC should not accept the parcel when it cannot deliver it promptly on time. We would have opted for other courier services. The customer care numbers are unresponsive. Poor quality of service.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        R
        Rafasandipan
        May 20, 2021
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        My parcel is coming from Ahmedabad to Gocharan, West Bengal, vide tracking Id D64761877. Today I got a call from DTDC agent and he wants me to collect this parcel from 20km away from my Home address.. During this lockdown in west bengl... Where every E-commerce service is exempted in this lockdown..He could have easily deliver it to my door step, which is expected... Please look into my complain... As he told me he will return the parcel to ahmedabad if I dont come 20km to collect it...next day on 19.05.21 I did not receive the product and its showing area not deliverable... Unbelievable service from dtdc... Absolutely disgusting... No action taken so far despite my complain yesterday... The delivery agent was threatening me to come over 20km to receive the parcel or else he will return it back... And the same is happening... Delivery pin code was clearly mentioned is my address, if it is not deliverable then why DTDC accepted the courier ???
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        This is the ss of tracking
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          K
          kartick pandey
          May 19, 2021
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          Address: 46/48 DASARATH GHOSH LANE, NONA PARA

          We will send a document through dtdc on 07.08.2020 but till date (19.05.21) party can't received any contain from dtdc
          DOCKET No: K24886813
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            V
            Vidhyadhar@1984
            May 19, 2021
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            Address: mumbai

            I have couriered in Nashik on 15 th May, 21 also this shipmnet has booked in vashi mumbai than provided the correct address details with correct Pincode an contact mobile number also Courier not reached to my destination it's an emergency .
            i have tracking with in your dtdc portal my shipment status but showing in patna hub...
            i am very suprised this shipment are go to the patna hub
            dtdc courier vashi office i have enquired that staff not helping me... she is teling me your complant resole after 24 Hours
            it is very very very very bad service...

            Consignment No: M04455994
            To Address: # Flat No 07, 1st Floor, Raj Apartment, Chetna Nagar, New Nashik - 422 009
            Landmark - Gr flr Mayuri Kirana Store
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            any updates please let me know my shipment...
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              M
              Mithun Kumar Anand 17
              May 19, 2021
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              Address: 5'D, Shyamkunj Apartment, new barganda 815301

              My consignment number is X67884266 and I have not got that parcel yet but shows delivered sucessfully after tracking.

              I have raised two complains and my ticket no. is 250835 and 254540 but not get satisfactory response by that person who is dealing with it and he just updated me with the information what I have seen in tracking portal.
              Please do the needful as soon as possible.

              Regards
              Dr. MITHUN KUMAR ANAND
              [protected]
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                @kumar anurag
                May 19, 2021
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                Address: Anurag Kumar Salimpur Thana Maneger Patna

                Dear sir/mem,
                One package corrier booking from Amritsar Punjab for Patna Salimpur Thana pin code 803201
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  F
                  FirdoushJamil
                  May 18, 2021
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                  I have couriered my parcel on 17th May, 21 with insaurance and provided the correct address details with correct Pincode. It still showing "ADDRESS INCOMPLETE OR WRONG-(CIR)". I have also provided a contact number to contact the receiving person.
                  Please take an immediate action and let me know why the parcel was not delivered when correct address was being provided.

                  Consignment No: V61903702
                  Reference No.: [protected]
                  To Address: #77/3B, 3rd Floor, 4th Cross, BCC Layout, Vijaynagar,
                  Bangalore - 560040
                  Landmark - Near Garuda Gym or near BCC Layout Bus Stop
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    B
                    Bharath Patel Beerkuri
                    May 18, 2021
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                    Address: Korutla,,, karimnagar distic

                    Courier not reached to my destination it's an emergency ..

                    Tracking number :H23673004
                    Korutla to hyd
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      B
                      Bhaskarnaani
                      May 18, 2021
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                      Consignment : H61715223 says it was delivered on 13th May 2021 but receiver still not received it today[protected].

                      They have fake delivery note and self signed on behalf of actual receiver.

                      Please help me in finding my parcel as it contains few important things to be delivered.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        O
                        Ophi Lia
                        May 18, 2021
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                        Tracking no U60171410 I have not received my product but it shows it is delivered to another state. Please help me
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          P
                          pravallika1
                          May 18, 2021
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                          Address: uni river heights, aluva
                          Website: www.dtdc.in

                          Tracking details: B95631202
                          The consignment reached aluva on the 15th of May 2021. It has not been delivered till now(1:40pm 18th of May 2021).

                          The customer care is not responding to calls.

                          The tickets have been raised, no response to it:
                          #255357, #255007, #243827

                          Mailed to customer care, there is no response to the mail.

                          Conclusion:
                          Do not know who to contact and how, hence reached out here.
                          Please help
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          May 19, 2021
                          Updated by pravallika1
                          What is the exact location of the shipment?
                          When will it be delivered??
                          I'm reaching out since 15th May, it has already been 4days that the shipment reached Aluva
                          May 19, 2021
                          Updated by pravallika1
                          No one is answering the customer care number
                          What is the update?
                          Shipment is yet to be delivered!!
                          What is the exact location of the shipment??
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                            M
                            Mamley Pet
                            May 18, 2021
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                            Address: Nelamangala

                            Due to emergency I shipped material through Air giving very high amount but Saturday itself reached peenya Bengaluru, but they not delivered almost three days over, branch number also not connecting, when I will ask customer support team they also not responding properly.

                            Very worst DTDC support.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              B
                              Bharath Patel Beerkuri
                              May 17, 2021
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                              Address: Korutla,,, karimnagar distic

                              Please deliver my courier, plese it's an emergency
                              Tracking number:H23673001
                              Korutla to Hyderabad
                              I have sent on Saturday till it's not reached
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              May 17, 2021
                              Updated by Bharath Patel Beerkuri
                              Plese deliver my courier its emergency

                              May 17, 2021
                              Updated by Bharath Patel Beerkuri
                              Please please solve my problem deliver my courier tracking number :H23673001
                              Other wise I will report a case

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                                Nivii
                                May 17, 2021
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                                I had an order to be delivered by DTDC but I haven't received it yet. When checked the status it's showing up as Rescheduled. Reached out to Dtdc through customer service but they are not taking up the call.

                                Tracking ID : A47726495
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  R
                                  Rach20
                                  May 16, 2021
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                                  So, where I'm at, it has been complete lockdown for more than a month now and so my mother decided to send me a care package containing a lot of snacks and instant food items for my 3 year old son. She had packed all the items in a cardboard box along with some clothes and a brand new Tupperware bottle and tapped it securely as well.. except when I received the package (my husband went and got the package from the office) I found that the box was torn and most of the items inside were stolen. And they really were stolen cause I could see the cut tape and the box was cut as well. And also they had opened the tied up cover inside, taken out the snacks and tied it back up and stuffed it inside. And to top it all off, they had also stolen the Tupperware bottle. It is really rage-inducing that we had spent 1200 ruppees on the courier only to have our products rummaged through and stolen. Just can't trust this company.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Consignment number is D65972863
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                                    Bhupender Ahirwar
                                    May 16, 2021
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                                    Address: Kolkata

                                    I have dilivered Courier package from Newtown, kolkata, since 23rd March 2021 but till now it wouldn't delivered.

                                    Spokesperson is not attending my calls & text.

                                    I'm calling him regularly.

                                    Very bad service.

                                    His name is -Joydeep Mukherjee

                                    His contact no is [protected]

                                    Kindly do something.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Ram9866
                                      May 15, 2021
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                                      Address: R Sowjanaya, Valmiki peta,Near Chcek post, Rampachodavaram,533288

                                      Dear Sir/Madam
                                      I had sent an parcel to my family on urgent basis
                                      Which was not delivered
                                      Parcel sent from Hyderabad
                                      To Rampachodavaram
                                      But in TRACK it says it was in Vijayawada
                                      Consignment No-V63097322
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      May 15, 2021
                                      Updated by Ram9866
                                      Ple upadate me
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                                        JeetDev
                                        May 15, 2021
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                                        Address: 1 Purbachal bidhan road Kolkata 700078

                                        My package bearing con Id U10071130 is not been delivered yet but the status is showing as delivered on 14/5/2021.
                                        How can this happen without delivering the package..If it's been delivered pls show me the delivery slip.It was a paid package and related to medicines.
                                        It's really illegal to update the status as delivered without even customers consent.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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