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DTDC Courier & Cargo Complaints & Reviews

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Updated: Oct 3, 2026
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DTDC Courier & Cargo reviews & complaints page 122

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C
CMeswar
Jun 3, 2021
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I have to receive a parcel through DTDC with tracking number d86277341l. However it's been days and I didn't receive it. The same thing happened with another parcel also, which they delivered after about 2 months. Nobody is responding either when I'm trying to contact. Kindly help me with this.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    benny63
    Jun 2, 2021
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    Sir,
    with ref no[protected] and tracking no-H23977357 we booked a small package on 27th May 2021to be reached to Singaraikond pincode-523101.Till today on 2nd June 2021 it was not reached to the customer.
    In the tracking it is noticed that receiver not availabe.It is funny to make such remarks. our people are there to receive.The courier people didnot make effort in delivering the product.
    If I don't find any response to this complaint I will approach the Police or higher official in this matter.
    my email [protected]@gmail.com or [protected]
    yours
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Lalit Barpete
      Jun 2, 2021
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      This is my AWB number U10303830.

      parcel arrived at destination location on Sat, 29th May'21|14:03 Hrs and shows out For Delivery Betul Branch(BETUL MARKET)
      but no one coming to deliver the item, Not yet received. They are not answering my calls. No proper response. They don't understand other people's value for time and money. Pls, take action.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        Lekshmi jyothi
        Jun 2, 2021
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        This is my AWB number G90934062. They shipped the parcel on 19th may 2021. Not yet received. They are not answering my calls. No proper response. They dont understand other people's value for time and money. Pls take action.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          S
          satyachikun
          Jun 2, 2021
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          I need a proof of Delivery for the consignment no-K29858262
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            R
            Rekha Nimbo6
            Jun 2, 2021
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            Tracking ID A91447936.
            Product is pending at Bhiwadi Rajasthan since 4-5 days.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              saichand .lakkakula
              Jun 1, 2021
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              Address: DTDC, transline House, transport Nagar, Yeshwanthpur, bengaluru - 560022

              Hi,
              I have booked for transporting my scooter and a suitcase from bangalore to Hyderabad today. On the telephone call when discussing the quotation, the executive told me the cost would be 3500+GSt, to which I agreed. The DTDC personnel came and picked my cargo up and took it to their warehouse. Now the executive has contacted me again for the payment, and he has added multiple charges to the initially quoted price and brought the price to Rs.9853. This price isn't something I had agreed for and it doesn't work for me. I asked him to return my cargo back and I would find an alternative, but he is now asking me to pay a hefty cancellation charge for the same. This is honestly very unprofessional and frustrating.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                Bikramjit123
                Jun 1, 2021
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                I have sent a courier from silchar to kolkata(Zip-700001) on 24th march with the consignment number K28734881. This has very important original documents and the online tracking now says not delivered (Office closed or door lock - (Cir). I gave numbers in case something happened and dtdc never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either. I could only see this when i tracked it . They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers available. All numbers online seem to be wrong. These are very important and original documents and this kind of irresponsible service is outrageous.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  R
                  rathodmahesh003
                  Jun 1, 2021
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                  Address: Dombivli

                  M99866902 Below mentione POD no Product is damage Medicine.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    S
                    Sudip987
                    Jun 1, 2021
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                    Address: SUKANTAPALLY UTTAR BAGDOGRA, BAGDOGRA

                    Tracking ID[protected]
                    Booked from Haridwar to Bagdogra
                    Patanjali Ayurveda
                    On 31st may got the message with smile code that product will be delivered today... On 1st June I have checked the tracking ID.. It shows did not deliver due to refusal of incumbent.. I have made payment already. Then why I would refuse? Till date no phone calls have been received... Make sure my product reaches me...
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Let me know what action has been taken till date? I have not received the parcel till now
                    Sudip987's [Complaint's author] reply, Jun 3, 2021
                    No update has been received... What is going on? Where is my parcel???
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                      norwood bindu
                      Jun 1, 2021
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                      Address: MUMBAI

                      Why my parcel not delivered to me
                      tracking no D65662180
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        Rambabu ammanabrolu
                        Jun 1, 2021
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                        Address: 83 F , Gpra Campus, Gachibowli , Hyderabad

                        We have to receive one envolope containing Medicine . It was reached and stuck at Master franchise, Gachibowli since 28 th May 2021, not yet delivered to us at Gachibowli . Why so much delay . DTDC, Gachibowli is not responding to our phone calls.
                        H23788609
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          dominican
                          Jun 1, 2021
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                          Address: Dominican Sisters, 10michael palya,80-feet road,Indiranagar

                          We Dominican Sisters, Indiranagar sent a courier on 16/04/2021 through your BF1439 at Lord Krishna Temple Road, Indiranagar to the address of Sr. Philomina in Nagpur; the consignment number is B77141369. The courier has not reached the destination address. When I tried to track it with consignment number it was written sent to the sender's address. But sorry to inform you that till now we have not received this courier in our address also. So please take the necessary action to get the parcel return to us immediately or to reach the destination place.

                          Thank you very much
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            amandeep singh yadav
                            Jun 1, 2021
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                            Address: Shakuntala vihaar saria road,etawah.

                            I got a parcel from surat to etawah(u.p) yesterday .It was not in as in condition as it is sent from surat.sonebody has opened it and has stolen some goods from it.my consignment no is D65754846.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              Nk mistry
                              May 31, 2021
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                              Address: Andal south bazar gosai market 2nd floor 713321

                              I sand a latter to deliver quickly but ther is very long time to delivery I have pay high charge of letter
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Av1308
                                May 31, 2021
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                                I am resident of Nagaur Rajasthan.I have to face some problems.I never get my parcel on my address.i have to pick my parcel from their office always.My house is just 3.8 km away from their office.but they always refuse to deliver.please fix this issue.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Av1308
                                  May 31, 2021
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                                  Address: DTDC COURIER SERVICES NAGAUR

                                  My order no.is W60142255.it has returned to sender without my knowledge.nobody contacted me or informed me.and now they are saying me to ask for a new parcel to sender.how can you be so irresponsible.I am sorry to say but it's not upto standard of DTDC.PLEASE send me back my package.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  May 31, 2021
                                  Updated by Av1308
                                  When I would get any response
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                                    Sai Teja Naik
                                    from Hyderabad, Telangana
                                    May 31, 2021
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                                    Address: Salem

                                    I have booked my parcel on may 21st from salem branch with consignment number ( C[protected]. And the parcel should reach hosur. But under condition saying that area non deliverable, they have returned parcel from the destination. when i enquired with the destination service, they said the parcel has been returned to the origin. But here in salem they didnt receive any parcel. Mainly there is no proper response from the team DTDC salem..kindly do the needful
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Gupta kriti
                                      May 31, 2021
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                                      My awb no. D81728324 not yet dispatched...I call the dev nagar branch in this regard ...he said that he deliver it in another courier...why he deliver this in another courier... My courier is not deliver yet... please action in this regard
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        Avi8875
                                        from Bengaluru, Karnataka
                                        May 31, 2021
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                                        Address: DTDC Couriers, 53, 9th Cross Rd, B Block, Shakambari Nagar, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078

                                        My consignment number is :- B76009649
                                        Status :- RTO
                                        Item is UKULELE(Musical Instrument/ rs: 4000 INR)
                                        It was booked on, they did not deliver it stating the wrong address. The address is my residential address in Kolkata which is very much valid as tons of parcels come on a monthly basis from different courier. And also Two of my mobile numbers were given to them no one called me either.
                                        Isn't it their responsibility to call the recipient before delivery.?
                                        However it is returned to origin now. 500 rs was paid nothing happened.
                                        I have tried lots of phone calls, twitter posts to reach them no one gives a proper reply so basically my parcel is stuck in bangalore and they dont care at all. Such redicoulous service. Now When I called the contact person, he said i have to pay 500 more for re-delivery, but it was not my mistake, it is done by DTDC.
                                        I am also covid positive now and cant fight with them.
                                        It is my humble request to you all please help me get my return before i die in covid(If i die)
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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