DTDC Courier & Cargo Complaints & Reviews

The delivery agent is standing in middle of sector of which the address is, refusing to deliver at doorstep and giving good attitude and asking us to come to him to get our parcel.The delivery agent name is Rakesh Pandey with a attitude.

I got a call from Coimbatore delivery agency and he was extremely rude and abusive.. he asked to pick up the courier we said 2 old people aare staying the delivery address and they can't travel. I asked them to deliver after lockdown.. he started to speak very rudely telling you have pick up today or the parcel will never reach you.. I asked him for a reason to be rude.. he responded saying why can't to pick the courier.. what you think of yourself saying okay to delivery after 15days.. I said i[censored] don't have means to deliver the couriers u shouldn't take up the parcels. I am still trying to understand how can a delivery agency be so rude and use abusive disrespectful words throughout the conversation.. he was shouting throughout the call.

Hi Team,

when I check the status for H23880753 Consignment, it says delivered on ur portal but I haven't received it.

can we get this checked ASAP?

My firend sent a package with medicines from Bangalore through DTDC Whitefield Branch, shipment tracking # is V70806086. Package was picked up on 07th May' 2021 and is delivered on 10th May' 2021.
The package had a laptop charger instead of medicines, initial calls to the agents were ignored and no action was taken. Very much disappointed and frustrated with the service, they are least bothered to consider the requests and admit their mistake.
Luckily in the package there was my contact details and got a call from the person who received medicines who was expecting the charger [Other Shipment tracking # V70806228], it was clear that packages were exchanged while dispatching.Because of their mistake I have not received my medicines and the other consignee is unable to work.
After couple of inquiries with the delivery, pickup agents and long waiting hours to reach customer care they agreed on their mistake and have promised for a pick up on 13th May. Even after multiple follow ups the wrong package is not picked up.

Hi, i have not received any parcel with traacking id - X71765129. But in dtdc tracking sites it is showing as delivered, . Please tell me where is my parcel. I have received any msg or call .
Please reply me ASAP.
Contact number [protected]

Today i have received a call from DTDC delivery person whose Mobile No. [protected]. He said where is your residence and said that i have stand near to your house. But he didnot deliver the assignment, i try to call him but he has switched off his mobile. It is very disappointig to me and i have also received a mesage from DTDC i.e " delivery status failed".
pleas look the matter urgently my mobile No. [protected].
thank u
Nagendra Kumar.

Coriar cover no.H61553773 is not delivered

Delayed Delivery for two days straight. No proper communication channels to reach out to incase of any queries. No prior information regarding delay.

I was sent a parcel by my mother from Kolkata to Bangalore. My mother was promised safe and secured doorstep delivery with no human contact, the same is written in the acknowledgement receipt as well. When the delivery executive came to deliver he refused to come to the doorstep citing a direct order from DTDC apparently to not deliver at the doorstep. I was busy at the time on an office call and that too on the 7th floor, I couldn't come down to collect the parcel. I requested him multiple times and even mentioned what was told to my mother at the time of sending the parcel. He still refused to deliver to the doorstep and left without delivering the parcel. I talked to DTDC customer care, there is no mandate from their side refusing doorstep delivery. My apartment is following all guidelines of no contact delivery so there is absolutely no reason for the executive to refuse doorstep delivery. Please take some action against such kind of delivery executives and please deliver my parcel asap.

We have booked our urgent parcel tracking Id A47565068 on 07/05/2021 from Surat to Janupur. but yet not delivered the parcel to location,
Even office person with no. ‭[protected]‬ Is not responding properly.

Even we have arrange pick up from office but office is closed today and mobile observered switch off.

Courier not received by party, status saying not delivered (Restricted Entry (OTR)).
I don't know what the problem, please deliver the product as fast as possible

Address details:
Smita Bhise
2403, T-9, Ananke,
Runwal Eirene, Dhokali, Balkum Pada
THANE, MAHARASHTRA 400608
Phone : [protected]
Please contact the above number

A parcel dated 4/5/21 (tracking no.:- A[protected] and 7/5/21 (tracking no.:- A[protected] from Baroda to Indore has not reached yet.

My shipment D75680900 has not been delivered and its updated status shows as not delivered ( address incomplete or wrong ). I have given all the details including locality, house number, pincode and the contact details.
It is the local delivery, preferred due to pandemic, just 25km from the pickup location.

How can they update it as wrong address when I'm being here for years using the same details for all the orders and shipments I request.
Please do the needful.

Consignment number D86371309, Booked from pune to nasik, delivery person refused to deliver at Consignee address, asking to pickup from him, having other deliveries, rude behavior, Kindly address the complaint, request to deliver at earliest

I did online shopping from cheerala saree from prakasham district Andhra pradesh for which they have given tracking I'd no dtdc H94173973 dt 30 Apr 21. Till date I have not received my parcel. I am constantly in touch with courier agent but they are telling everday the same reply 'it will come today'. I request to take appropriate action against the couier service. I have all the data in what's app and voice recordings. My email I'd [protected]@gmail.com

Hii Team, my courier return without my information.Awb no.B95580633 that very important docs please arranged delivery Asap

Your agent sakshi chohan is not responding about my courier.. sje has no way of talking.she pick up courier from hisar .. n she had not delivered n not responding.. her number is :[protected]

Laptop was delivered partially damaged screen
ref no.[protected]
tracking no. D64564325

I am not sure if thi type of service DTDC providing to every customer. The box packed food items has been completely destroyed by the courier agency. If you can't deliver it properly the please don't take such orders.
I need payback of my damaged item.
Name - Rahul
Contact number - [protected]
Courier number - D86302234

My Parcel D65159920 sent by DTDC. This was sent from Surat to Bangalore and very clearly mentioned that it contains Medical Equipment The status never changes for 3 days on the website, no numbers mentioned on the net are working we need to beg people to get the correct no to contact and you contact them they are so rude that they say send an SMS we will revert and never come back .

The details very clearly state Medical equipment but neither they call or reply to our calls. We all understand there is a Lockdown the least that we need is to know if we can come and pick. These are hospital supplies. Such people should be scrapped of their licenses.