Submit a Complaint
Claimed

DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com
1
Updated: Jan 21, 2026
Complaints 11702
Resolved
1320
Unresolved
10382
So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
DTDC Courier & Cargo

DTDC Courier & Cargo reviews & complaints page 126

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
MARTIN P George
Apr 8, 2021
Report
Copy

Address: Muvattupuzha

My shipment has not reached me but status is been marked as successfully delivered.I got a call from local DTDC branch(velloorkunnam, muvattupuzha) asking to collect it from them, I told that I was out station won't be able to collect it. Its been three weeks and there is no response from there Customer Supports.They
always ask the consignee to collect it from them. Anyway I am moving legally as some of my important documents that went missing.

Tracking number : X70167204
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Pankaj104
    Apr 8, 2021
    Report
    Copy

    Address: Dumka, Jharkhand

    Wrong status showing in DTDC tracker, for yesterday morning status was showing out for delivery and at 8pm on same day status got changed that shipment delivered successfully.

    Consignment number:Z62200142
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      harshada3011
      Apr 7, 2021
      Report
      Copy

      Address: Nashik

      Very Arrogant Rude and Pathetic Service by the Delivery Agent - Somnath Shelar.

      He said that he will return the courier with fake remarks as the address is not in their territory.

      Consignment No. D86102773
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Jothi Vembarayan
        Apr 7, 2021
        Report
        Copy

        Address: Pallipalayam

        I sent a parcel February month a parcel telungana.But parcel not received. pallipalayam branch not responsible.pls help me
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          [email protected]
          Apr 6, 2021
          Report
          Copy

          Address: 6-1201, Behind RTC Bustand, Kanekal

          The courier guy is demanding money for delivery. He is not delivering to the address and I need to go and collect the parcel.

          I am not why customers have to pay the charges two times

          Such worst corrier.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Apr 06, 2021
          Updated by [email protected]           I haven't collected the parcel and need explanation why DTDC is charging the charges both at souce and destination
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            anupamyk009
            Apr 6, 2021
            Report
            Copy

            Firstly they did not deliver the item to my address and ask me to come to receive it at there place. After I refused they kept item at any private shop and provide me the contact number but the number is switched off.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Amandeep singh sarao
              Apr 6, 2021
              Report
              Copy

              Address: Bus stand dtdc luhdiana

              Hi, there it was so disgusting i order one thing the shipment number is T02958899 and it was delivered on dtdc ludhiana at 4/04/2021 but i haven’t received yet and when i call to the office one lady picked the call name is JYOTI and she is so rude and said it wasn’t delivered to j- block, b.r.s nagar there is special delivery boy available who comes special day a week but the thing is when i order no one there who inform me this issue i also pay full money of the product and shipment as well, i hope the customer service might understand my situation if possible could you please give me any favour either provide the shipment today or i want my shipment money back and can’t wait for many days as its been already 3 days i m waiting for it i want any kind of concession
              AMANDEEP SINGH
              [protected]
              [protected]
              Aman.[protected]@gmail.com
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                golujain26
                Apr 6, 2021
                Report
                Copy

                Address: THANDI SADAK INFRONT HP GES SERVICE ETAH UTTAR PRADESH
                Website: NOT AVAILABLE

                DATE OF INCIDENT- 05.04.2021
                CLIENT NUMBER- NOT AVAILABLE
                WHEN I ASKED HIM FOR 1 KG PARCEL THEN HE SAID IKG PARCEL RUPESS 230, and also said if parcel should be more then 3 kg then you will be charge rupees 150 per kg of parcel but I check the amount of 1 kg parcel is rupees 25 per so how will i pay more money and sir i pay him money 800 he said you paid 900 rupees for 6 kg but i paid him 800 rupees. so sir i wanna refund my rupee.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Akshitay06
                  Apr 6, 2021
                  Report
                  Copy

                  Consignment no. - V91301497 was not received but the status shows delivered. Customer care is also not picking up the call.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    L
                    lima mathew
                    from Chitradurga, Karnataka
                    Apr 5, 2021
                    Report
                    Copy

                    Address: Bangalore

                    I had sent medicines from Mangalore to Bangalore on March 31st which did not get delivered in 5 days and they said the package has been delivered to a different address. The tracking number is B76723649. I want it to be delivered immediately or pay for the loss incurred. This is highly irresponsible behavior.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      NIleshD123
                      Apr 5, 2021
                      Report
                      Copy

                      Address: Pune

                      Dear Sir,
                      our supplier had sent one material on 30th March from Bengalore. For speedy delivery they have charged us extra. But still not received.
                      Calling up their numbers is stupidest thing as no one answer the calls. From 1st April no update against AWB no on DTDC tracking
                      AWB number is D64816868
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Akshay sao
                        Apr 4, 2021
                        Report
                        Copy

                        Address: DTDC raipur chhattisgarh

                        Returned Parcel Forwarded From Facility, WHAT DOES THAT MEAN?

                        The parcel has yet to reach the destination location (kosrangi)still it shows Returned Parcel Forwarded From Facility(delhi hub) in the status.So actually where is the parcel now?.Did it get returned? or what is the problem here? It hasn't reached the delivery location and yes it hasn't attempted a delivery too.
                        Do look into this matter...
                        Consignment number[protected]
                        Booking Date 15/03/2021
                        Please take necessary actions...
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          dr.mohd usman
                          Apr 4, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Katha Mafi ghosiyana 271001,Gonda,Uttar Pradesh

                          My Order Is Not delivered To my address saying address incomplete or wrong CIR shipment no.X65635773
                          Pls It Is very important I want it asap
                          Apr 7, 2021
                          Complaint marked as Resolved 
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Pawan9480
                            Apr 4, 2021
                            Report
                            Copy

                            I have ordered an important item for myself and the product has been shipped on March 24
                            It has been assigned to multiple fulfillment centers but no updates on the delivery part
                            Today they have marked it as CIR without any attempt of delivery
                            No response to email or call
                            Truly a horrible customer service
                            They are saying that the address is incorrect but I have already confirmed that all the details are correct
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Pawan9480
                              Apr 4, 2021
                              Report
                              Copy

                              I have ordered an important package from Kolkata
                              The product has been transferred between multiple locations and no attempt to deliver the product has been made by DTDC

                              Now they stated that the address given on courier is incorrect
                              I have confirmed the same with the sender and all the information is correct
                              Now they have marked it as CIR
                              No response to the email or call
                              Truly a horrible customer service
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                SunnyKumar11
                                Apr 4, 2021
                                Report
                                Copy

                                Address: East Ashok Nagar kankarbagh

                                Hi,
                                My tracking number is D61770757 and tracking status is no data found. Please let me know the status of my courier urgently.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  L
                                  Lakshmanc
                                  Apr 3, 2021
                                  Report
                                  Copy

                                  Address: College of Agriculture, Extended Campus of BCKV, Gate 1, Kalna Road

                                  Important documents is received by the DTDC counter for delivery. But due to mistake in pin code, the item is not booked but receipt with consignee number is alloted. Dispute is not informed to customer. After checking through consignee number, no tracking is shown. Customer has made a contact with receipt centre to return the original document. But, for last two days it has not traced by the receipt centre. What should be next course of action for the same, if it is not found and returned.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    C
                                    Complain@123
                                    Apr 3, 2021
                                    Report
                                    Copy

                                    The delivery boy in sector 62 (Gaurav) never gives door to door service. He cancels order if we ask him to deliver on our door. He is rude and lies that DTDC has rules of not providing door to door service. This is happening for 3rd time now. Please look into the situation
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      W
                                      wiegen
                                      Apr 3, 2021
                                      Report
                                      Copy

                                      Address: noida, GT-50, NOIDA SECTOR 70

                                      Dear sir,
                                      my name shivam kr. Director of wiegen automation pvt ltd company in noida, i send one parcel[protected] jogbani border docket no -d80573735, material not reached till date, i m countious follow up but no reply
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      View replies
                                      service very bad
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Digvijay Chouhan
                                        Apr 3, 2021
                                        Report
                                        Copy

                                        DTDC courier is refusing to deliver shipment at home and asking to collect the shipment from his shop.
                                        Courier Name - DTDC COURIER
                                        AWB No.[protected]
                                        Add Courier: DTDC Express Ltd
                                        Lanjewar Bhavan, Main Road, Bhandara H O, Bhandara - 441904, Near Canara Bank
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Shiprocket
                                          1
                                          (488)
                                          Trackon Couriers
                                          1
                                          (3302)
                                          Maruti Air Couriers & Cargo
                                          2.2
                                          (23)