DTDC Courier & Cargo Complaints & Reviews

Returned Parcel Forwarded From Facility, WHAT DOES THAT MEAN?

The parcel has yet to reach the destination location (kosrangi)still it shows Returned Parcel Forwarded From Facility(delhi hub) in the status.So actually where is the parcel now?.Did it get returned? or what is the problem here? It hasn't reached the delivery location and yes it hasn't attempted a delivery too.
Do look into this matter...
Consignment number[protected]
Booking Date 15/03/2021
Please take necessary actions...

My Order Is Not delivered To my address saying address incomplete or wrong CIR shipment no.X65635773
Pls It Is very important I want it asap

I have ordered an important item for myself and the product has been shipped on March 24
It has been assigned to multiple fulfillment centers but no updates on the delivery part
Today they have marked it as CIR without any attempt of delivery
No response to email or call
Truly a horrible customer service
They are saying that the address is incorrect but I have already confirmed that all the details are correct

I have ordered an important package from Kolkata
The product has been transferred between multiple locations and no attempt to deliver the product has been made by DTDC

Now they stated that the address given on courier is incorrect
I have confirmed the same with the sender and all the information is correct
Now they have marked it as CIR
No response to the email or call
Truly a horrible customer service

Hi,
My tracking number is D61770757 and tracking status is no data found. Please let me know the status of my courier urgently.

Important documents is received by the DTDC counter for delivery. But due to mistake in pin code, the item is not booked but receipt with consignee number is alloted. Dispute is not informed to customer. After checking through consignee number, no tracking is shown. Customer has made a contact with receipt centre to return the original document. But, for last two days it has not traced by the receipt centre. What should be next course of action for the same, if it is not found and returned.

The delivery boy in sector 62 (Gaurav) never gives door to door service. He cancels order if we ask him to deliver on our door. He is rude and lies that DTDC has rules of not providing door to door service. This is happening for 3rd time now. Please look into the situation

Dear sir,
my name shivam kr. Director of wiegen automation pvt ltd company in noida, i send one parcel[protected] jogbani border docket no -d80573735, material not reached till date, i m countious follow up but no reply

DTDC courier is refusing to deliver shipment at home and asking to collect the shipment from his shop.
Courier Name - DTDC COURIER
AWB No.[protected]
Add Courier: DTDC Express Ltd
Lanjewar Bhavan, Main Road, Bhandara H O, Bhandara - 441904, Near Canara Bank

Sir I have placed my order on 31/03/2021 I have also tracking ID D65342769 but its showing No data found

Plz provide me the details of the consignment number k29226184. The vendor provided me the slip on 29march 2020 bt it didn't contain any sign or date on the slip till now not getting any details. Plz help

Parcel tracking ID D[protected] dated 27 Mar 2021 has not been delivered to the address however reflected as delivered successfully as on 01 Apr 2021. Also, on enquiring from the branch office Amritsar it was told that it has been wrongly sent to some other delivery location.

You are requested to look into the lapse and take corrective action at the earliest and make arrangements to avoid future lapses causing inconvenience to the customers.

Thanking you in anticipation...Regards!

Dear sir,
we are requesting you to my courier from delhi (global logistics solution) to satyam rugs emporium natwa aurai 221301. send dt. 25/03/2021 tracking no- z61752622,
but now yet received the dispatch courier
mera document 1st april 2021 ko he delivered dikha rha hai par jab hamne aurai dtdc office me phone kiya to bol rhe hai ki aapka courier mere pass pada hai aur keh rhe hai ki aakr le jao apna courier
ab humko aap batao ki jab mera parsel mujhe mila he nhi hai to delivered kyu dikha rha hai mai aapko screenshoot attached kar rha hu.
is problem ko periority se lene ki kripa kre
please update me as soon as possible
my emial [protected]@gmail.com

I booked a consignment from Goa to Coimbatore on 13th March. From 15th March there was no update on the status of the bag. I called DTDC customer care multiple times, and every time they tell me the same status on the website. They escalated the issue but when I keep asking for an update they say they need to check with the some other manager and will get back to me in 24 hours. But no one is calling me back. I have important things in my bag which I need urgently. How many ever times I call them it is not helping.
And when I ask can you tell me if the bag is lost, even for that they are not responding.

Tracking number: D64193517

The DTDC franchiser un dispatcher goods not hand over to us the have not respond properly the below attached pod list not deliver to customer. DTDC courier point name DJ Enterprises, his name Dhanunjay, cont. no.[protected], point code. 996812

This consignment was despatched from Nagpur on 23rd March 2021 and supposed to reach on 1.4.2021. Online status shows that the consignment is lying at Ahmedabad Hub since 30 March 2021.

The Consignment carries student books and urgently required as the new session is about to start.

Request to the concerned person to please do the needful so that the consignment reaches to us in a day.

We have sent a parcel to Germany from Hyderabad, India through DTDC on 4th November 2020 with shipment number 63X3A3TWYCR. The parcel contains poultry meat of 2kgs (worth 3000rs)which has been informed to courier service and was mentioned in the invoice too. Invoice attached for reference.They took Rs. 11000 for the courier and made a invoice for Rs.5300 when we asked regarding the same, they informed us if the invoice
is made for Rs. 11000 you need to pay more custom duty while delivering the parcel, if it is made for Rs. 5300 u have to pay around 10 to 15 euros. We agreed for the same and the parcel has been couriered. The parcel was not delivered due to poultry regulations and was asked to pay around 60euros to deliver the parcel without the poultry meat. They didn’t mention about custom duty in any of their mails and the amount which they asked is only for separating the poultry meat and delivering the remaining parcel.When we have asked the courier service regarding this they were not responding properly and were talking rudely to us. They responded saying that pay the money and take the parcel from delivery people in Germany. We asked them to get the parcel back to India and return our money, from then they are not even Responding.

Tracking no. Z61900124 is pickup 25/03/21 delhi rohini branch after nine days tracking status today FDM prepared 01/04/21, 10:17am

I ordered medicine from Sanyasi Ayurveda and it was shipped through DTDC courier services.
I provided the complete address along with the phone number of the receiver.
Still in the shipment, it is showing not delivered -incomplete address or wrong CIR.

I hope for immediate action and proper delivery of the parcel to the mentioned address.

I booked a parcel from Bangalore to Kerala. Tracking ID: B76712512.

The courier reached DTDC palakunnu and they called and asked to pick up the parcel from their office if I want. But I had booked a door to door service and hence requested for home delivery itself. The last status was our for delivery, but they changed it to Paperwork required (OTR) - not delivered. This was already raised to customer care (complaint ID: 656788).

The delivery agent was rude, his no. Is +[protected], please educate your delivery offices to behave with customer with basic manners, also do ensure that my package is delivered at the earliest.