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DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com

Updated: Dec 3, 2025

Complaints 11678

Resolved

1318

Unresolved

10360

So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝

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DTDC Courier & Cargo

DTDC Courier & Cargo reviews & complaints page 125

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Address: 6-1201, Behind RTC Bustand, Kanekal

The courier guy is demanding money for delivery. He is not delivering to the address and I need to go and collect the parcel.

I am not why customers have to pay the charges two times

Such worst corrier.

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Apr 06, 2021

Updated by [email protected] I haven't collected the parcel and need explanation why DTDC is charging the charges both at souce and destination

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Firstly they did not deliver the item to my address and ask me to come to receive it at there place. After I refused they kept item at any private shop and provide me the contact number but the number is switched off.

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Address: Bus stand dtdc luhdiana

Hi, there it was so disgusting i order one thing the shipment number is T02958899 and it was delivered on dtdc ludhiana at 4/04/2021 but i haven’t received yet and when i call to the office one lady picked the call name is JYOTI and she is so rude and said it wasn’t delivered to j- block, b.r.s nagar there is special delivery boy available who comes special day a week but the thing is when i order no one there who inform me this issue i also pay full money of the product and shipment as well, i hope the customer service might understand my situation if possible could you please give me any favour either provide the shipment today or i want my shipment money back and can’t wait for many days as its been already 3 days i m waiting for it i want any kind of concession
AMANDEEP SINGH
[protected]
[protected]
Aman.[protected]@gmail.com

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Address: THANDI SADAK INFRONT HP GES SERVICE ETAH UTTAR PRADESH

Website: NOT AVAILABLE

DATE OF INCIDENT- 05.04.2021
CLIENT NUMBER- NOT AVAILABLE
WHEN I ASKED HIM FOR 1 KG PARCEL THEN HE SAID IKG PARCEL RUPESS 230, and also said if parcel should be more then 3 kg then you will be charge rupees 150 per kg of parcel but I check the amount of 1 kg parcel is rupees 25 per so how will i pay more money and sir i pay him money 800 he said you paid 900 rupees for 6 kg but i paid him 800 rupees. so sir i wanna refund my rupee.

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Consignment no. - V91301497 was not received but the status shows delivered. Customer care is also not picking up the call.

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Address: Bangalore

I had sent medicines from Mangalore to Bangalore on March 31st which did not get delivered in 5 days and they said the package has been delivered to a different address. The tracking number is B76723649. I want it to be delivered immediately or pay for the loss incurred. This is highly irresponsible behavior.

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Address: Pune

Dear Sir,
our supplier had sent one material on 30th March from Bengalore. For speedy delivery they have charged us extra. But still not received.
Calling up their numbers is stupidest thing as no one answer the calls. From 1st April no update against AWB no on DTDC tracking
AWB number is D64816868

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Address: DTDC raipur chhattisgarh

Returned Parcel Forwarded From Facility, WHAT DOES THAT MEAN?

The parcel has yet to reach the destination location (kosrangi)still it shows Returned Parcel Forwarded From Facility(delhi hub) in the status.So actually where is the parcel now?.Did it get returned? or what is the problem here? It hasn't reached the delivery location and yes it hasn't attempted a delivery too.
Do look into this matter...
Consignment number[protected]
Booking Date 15/03/2021
Please take necessary actions...

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Address: Katha Mafi ghosiyana 271001,Gonda,Uttar Pradesh

My Order Is Not delivered To my address saying address incomplete or wrong CIR shipment no.X65635773
Pls It Is very important I want it asap

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Apr 7, 2021

Complaint marked as Resolved

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I have ordered an important item for myself and the product has been shipped on March 24
It has been assigned to multiple fulfillment centers but no updates on the delivery part
Today they have marked it as CIR without any attempt of delivery
No response to email or call
Truly a horrible customer service
They are saying that the address is incorrect but I have already confirmed that all the details are correct

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I have ordered an important package from Kolkata
The product has been transferred between multiple locations and no attempt to deliver the product has been made by DTDC

Now they stated that the address given on courier is incorrect
I have confirmed the same with the sender and all the information is correct
Now they have marked it as CIR
No response to the email or call
Truly a horrible customer service

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Address: East Ashok Nagar kankarbagh

Hi,
My tracking number is D61770757 and tracking status is no data found. Please let me know the status of my courier urgently.

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Address: College of Agriculture, Extended Campus of BCKV, Gate 1, Kalna Road

Important documents is received by the DTDC counter for delivery. But due to mistake in pin code, the item is not booked but receipt with consignee number is alloted. Dispute is not informed to customer. After checking through consignee number, no tracking is shown. Customer has made a contact with receipt centre to return the original document. But, for last two days it has not traced by the receipt centre. What should be next course of action for the same, if it is not found and returned.

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The delivery boy in sector 62 (Gaurav) never gives door to door service. He cancels order if we ask him to deliver on our door. He is rude and lies that DTDC has rules of not providing door to door service. This is happening for 3rd time now. Please look into the situation

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Address: noida, GT-50, NOIDA SECTOR 70

Dear sir,
my name shivam kr. Director of wiegen automation pvt ltd company in noida, i send one parcel[protected] jogbani border docket no -d80573735, material not reached till date, i m countious follow up but no reply

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wiegen

Apr 3, 2021

service very bad

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DTDC courier is refusing to deliver shipment at home and asking to collect the shipment from his shop.
Courier Name - DTDC COURIER
AWB No.[protected]
Add Courier: DTDC Express Ltd
Lanjewar Bhavan, Main Road, Bhandara H O, Bhandara - 441904, Near Canara Bank

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Sir I have placed my order on 31/03/2021 I have also tracking ID D65342769 but its showing No data found

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Plz provide me the details of the consignment number k29226184. The vendor provided me the slip on 29march 2020 bt it didn't contain any sign or date on the slip till now not getting any details. Plz help

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Address: Old Cantonment, Amritsar, Punjab

Parcel tracking ID D[protected] dated 27 Mar 2021 has not been delivered to the address however reflected as delivered successfully as on 01 Apr 2021. Also, on enquiring from the branch office Amritsar it was told that it has been wrongly sent to some other delivery location.

You are requested to look into the lapse and take corrective action at the earliest and make arrangements to avoid future lapses causing inconvenience to the customers.

Thanking you in anticipation...Regards!

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Address: dtdc courier aurai bhadohi

Dear sir,
we are requesting you to my courier from delhi (global logistics solution) to satyam rugs emporium natwa aurai 221301. send dt. 25/03/2021 tracking no- z61752622,
but now yet received the dispatch courier
mera document 1st april 2021 ko he delivered dikha rha hai par jab hamne aurai dtdc office me phone kiya to bol rhe hai ki aapka courier mere pass pada hai aur keh rhe hai ki aakr le jao apna courier
ab humko aap batao ki jab mera parsel mujhe mila he nhi hai to delivered kyu dikha rha hai mai aapko screenshoot attached kar rha hu.
is problem ko periority se lene ki kripa kre
please update me as soon as possible
my emial [protected]@gmail.com

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DTDC Courier & Cargo Complaints & Reviews

File a complaint to DTDC Courier & Cargo

DTDC Courier & Cargo reviews & complaints page 125

D75661425 - worst service

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Not delivering the item to my address and kept the item at unverified place

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Delay courier

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I'm complaining about DTDC franchise for more rupee charge at 6 kg parcel

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Parcel not received

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Package not delivered and lost

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Delivery No Response

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I am complaining about my product which was is not deliver till after 20 days now please help me..

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Not Delivered At My Address

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Package is not delivered from 2 weeks

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Package is not delivered from 2 weeks

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Tracking no data found

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Unbooked important letter not informed as well as returned to customer

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Delivery boy cancels order on his own

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Material Not Received

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DTDC not delivering shipment at home

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About tracking showing No data found

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A parcel

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Parcel shown as delivered, however not delivered

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Courier not delivered

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