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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 125

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Sabareesh Muttamsetty
Apr 16, 2021
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Address: Udayagiri

Hi team, we mentioned delivered address but delivery person not available for the address and he told us pick up from hub center. We are unhappy with this service. delivery hub: udayagiri, spsr nellore district, andhra pradesh 524226
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    prasad 1987
    from Chennai, Tamil Nadu
    Apr 15, 2021
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    I ma supposed to get a shipment from Chennai to Dindigul. Today 15/04/2021 the status changes to out for delivery but around 5.ep it was changed to undelivered with 'receiver not available' comment. I am all day active and my phone always on with good signal strength. Nobody called me for the delivery. This shipment is important to me. I feel bad as DTDC service is very worst without calling me they are changing the status as receiver not available. This is not right. Please do the needful. Thanks
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    For me the delivery attempted was failed in 10 minutes, and that too coming from 12 kms away. Lol. These people are cheaters and the DTDC company does not even bother. The CEO has its number closed throughout, and emails being sent are never reverted to. The company is a filthy one and cares only about cheating and making big bucks.
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      Bijeesh Babu
      Apr 15, 2021
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      Tracking Number:D76247859
      With reference to the tracking number, I can see the consignment as delivered but havent received the consignment yet.
      When checked with DTDC Kottarakara Office they said they cannot deliver to my place, if needed I need to come and pick it from DTDC office.
      This is a medical safety kit for my old parents, and how can dTDC behave such rudely asking to pick it up if needed, my parents are unable to collect or travel in this pandemic.
      This is what we get support from DTDC and very rude behaviour from the staffs.
      If DTDC was unable to deliver the consignment at my place then why was the consignment accepted? during booking itself it could have been regretted. I want my consignment to be delivered at the earliest, moreover its a medical kit and should be delivered at the earliest.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        Kritika2792
        Apr 15, 2021
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        Hi
        This is to complaint about an employee of Dtdc courier whose phone number is [protected]. The lady is not picking my call and my courier is not yet delivered. Require the courier urgently today but she says it’s not in scope of them for delivery. Neither she is forwarding the details of the assigned courier service who will deliver the courier. The courier is very urgent and needed today itself.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          subhenduvikash
          Apr 15, 2021
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          Had chosen the dtdc lite option to send the parcel from Jamshedpur (Jharkhand) to Kuarmunda(Rourkela, Odisha). I booked the courier on 8th of april and as per dtdc website it reached on 11th of april at rourkela branch.
          dtdc has updated the status as not delivered (Address incomplete or wrong - (Cir) whereas we have provided the complete address with phone number.
          Please help us.
          Dtdc ref no.[protected]
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            subhenduvikash
            Apr 15, 2021
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            I had chosen the dtdc lite option to send the parcel from Jamshedpur (Jharkhand) to Kuarmunda(Rourkela, Odisha). I booked the courier on 8th of april and as per dtdc website it reached on 11th of april at rourkela branch.
            dtdc has updated the status as not delivered (Address incomplete or wrong - (Cir) whereas we have provided the complete address with phone number.
            Please help us.
            Dtdc ref no.[protected]
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              avikmz
              Apr 14, 2021
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              Address: BENGALURU, SP ROAD ,METRO COMPUTER

              I booked a cpu(computer system) from bengaluru to karimganj, assam on 2nd april 2021. But when i get it totaly damage inside of the cavinet and outside too.Bottom stand broken, graphic card holder band from the main slot and main point is i couldnot start my system yet.Thats why i am raising a complaint against your courier services.Please look in to my problem as soon as possible.And i also attached some images of broken parts of the system.Kindly solve my problam i would be very happy.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                aarav khan
                Apr 14, 2021
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                I proprietor of linen heaven
                I was Doing business with Dtdc from last 4 year
                But now I’m totally upset with Dtdc franchise who abused my customer and challenged her to complain where she want and what can she do and franchise told directly he’s not going to give delivery she can do whatever she want
                Actually today Möring parcel was showing out for delivery my customer called in morning to delivery it they told that it will get delivery till evening but they failed to delivered so she again called they started shouting and abusing her
                Tomorrow is her train for Delhi so she want to get parcel deliver today
                I have and audio record how they talked and how badly she’s crying not just for parcel
                They way Dtdc Franchise talked with her
                No of the franchise =[protected]
                Parcel sent of address =Romi
                Santosh medical hall
                New zero mile road
                Akharaghat road
                Near Kali mandir
                Pincode =842002
                Muzaffarpur

                I was very sad to but I have to leave Dtdc now
                And I will try to Tell Everyone for this behaviour of Dtdc
                DTDC CAN CHECK DAILY PARCEL BASE FROM BHAGALPUR
                SOON SLOWLY IT WILL GET STOP
                AND ALSO DTDC CAN TALK TO BINOD JII
                DTDC FRANCHISE PHULMANDI ABOUT ME THAT HOW MANY PARCEL USED TO GO IN DAILY BAISIS
                I WANT QUICK RESPONSE FROM DTDC ON THE NUMBER I MENTIONED WITH MUZAFFARPUR
                MY no =[protected]
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                ഞാൻ wedding work, work from home ചെയ്തു കൊടുക്കുന്ന ഒരാളാണ്. അതുമായി ബന്ധപ്പെട്ട പല സംസ്ഥാനങ്ങളിàµ�... നിന്നും എനിക്ക് വർക്കുകൾ ലഭിക്കാറുണ്ട്... കൊറിയർ വഴി അയച്ചു കൊടുക്കുകയും കൈപ്പറ്റുകയുà´�... ചെയ്യുന്നതാണ് രീതി. മൂന്നുവർഷത്തി�... ഞാൻ à´ˆ പ്രവർത്തി തുടരുന്നു. 27 10 2022 വ്യാഴാഴ്ച മംഗലാപുരത്തുള... ഒരു കസ്റ്റമറിന് സാധനം തിരിച്ചയച്ചു കൊടുക്കാനായി ഞാൻ മേവറം DTDC എന്ന കൊറിയർ സർവീസിൽ പോയി അയക്കുകയുണ്ടà´... മൂന്നുവർഷത്തി�... പരിചയമുള്ള à´ˆ സ്ഥാപനത്തിൽ നിന്നാണ് ഞാൻ അയക്കുന്നതും. Clients നോട് പറഞ്ഞയപ്പിക്ക... ഞാൻ 25 തീയതി ഞാൻ അയച്ച à´† കൊറിയർ à´ˆ മാസം തിരിച്ചു വരികയും കാരണം ചോദിച്ചപ്പോൾ അവരെ ബന്ധപ്പെടാൻ കഴിഞ്ഞില്ലെന്... മുട്ടാപ്പൂക്à´�... ന്യായമാണ് ഓഫീസിൽ നിന്ന് അറിയാൻ കഴിഞ്ഞത്. കല്യാണ ആൽബങ്ങൾ കറക്റ്റ് സമയത്ത് എത്തിക്കാം എന്നുള്ള ഉറപ്പിന്മേലാണ... എനിക്ക് അവർ വർക്ക് തരുന്നത്. ഇത്രയും നാൾ അത് ഞാൻ ശ്രദ്ധയോടെ പാലിച്ചിരുന്നà... ആദ്യം അവർ അതിന്റെ ഉത്തരവാദിത്തം ഏറ്റെടുക്കാൻ തയ്യാറാവാഞ്ഞപà... ഞാൻ കസ്റ്റമർ കെയറിൽ വിളിച്ച് കാര്യം ബോധിപ്പിക്കുà´�... കൊറിയർ സർവീസിന്റെ തെറ്റായതു കൊണ്ട് അവർ തന്നെ രണ്ടാമത് അയച്ചു പ്രശ്നം പരിഹരിക്കാം എന്ന് കംപ്ലൈന്റ്റ് ചെയ്തതിന്റെ അടിസ്ഥാനത്തിൽ ഉറപ്പ് പറഞ്ഞു സാധനം പിന്നീടും അയചെന്ന് എന്നെ തെറ്റിദ്ധരിപ്�... 10 ദിവസത്തിനുശേഷ�... അത് പിന്നെയും പോകുന്നില്ല എന്നുള്ള കള്ളം പറഞ്ഞ് എനിക്ക് തിരിച്ച് തെരാം എന്ന് പറയുകയും ഉണ്ടായി. അതിലേറെ വിഷമമുണ്ടാക്ക... കാര്യം ഞാൻ അത് അയക്കുന്നതുമà´�... ബന്ധപ്പെട്ട ഓഫീസിൽ പോകുമ്പോഴും ഇതിൻറെ കാര്യങ്ങൾ തിരക്കാൻ വിളിക്കുമ്പോà´�... എന്നെ അവിടെ ജോലി ചെയ്യുന്ന ഒരു സ്ത്രീ നിരന്തരം അസഭ്യം പറയുകയും. വായിൽ വരുന്ന തെറികൾ വിളിക്കുകയും ചെയ്തു. ഇനിയും à´ˆ ജോലി ചെയ്തു മുന്നോട്ടു പോകണം എന്ന് ബോധ്യമുണ്ടായത�... ഒരു സ്ത്രീ ആണെന്നുള്ള പരിഗണനയും ഉള്ളതുകൊണ്ടുà´�... ഞാൻ അപ്പോൾ നിയമപരമായി നീങ്ങാൻ ആഗ്രഹിച്ചില്ല... ഇതുമായി ഒരു ബന്ധമില്ലാത്ത എൻറെ client നെ അവർ വിളിക്കുകയും അവരോടും à´ˆ സ്ത്രീ അപമാരാതിയായി പെരുമാറുകയും. വായിൽ വന്ന അസഭ്യങ്ങൾ പറയുകയും ചെയ്തപ്പോൾ എനിക്ക് à´† ക്ലൈറ്റിനെ നഷ്ടപ്പെടുകയു... ചെയ്തു. 22 ദിവസത്തിലേറെ à´ˆ വിഷയവുമായി എനിക്ക് 5000ത്തിലേറെ രൂപ നഷ്ടമുണ്ടായി എനിക്കുണ്ടായ നഷ്ടത്തിൽ പരിഹാരം കാണണമെന്നും എന്നോട് അപമര്യാതയായി പെരുമാറിയ മേവറത്തെ കൊറിയർ ഓഫീസിലെ വനിതാ സ്റ്റാഫിനെ നിയമപരിശാസിക്�... ശിക്ഷ നൽകണമെന്നും അപേക്ഷിക്കുനà�...

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                  Santanumandal2007
                  Apr 14, 2021
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                  Address: pin 743293

                  Hello team, my tracking number is V91288494. Shipment booked from Pune and destined to WestBengal Pin code 743293. Part has been booked from pune mentioning destination pin code 743293 is DTDC service area. After part reach West Bengal, I got a call from DTDC person (Sabir Mondal- [protected]). He told me that destination pin code 743293 is not DCTC service area so He can't deliver the package. If I want my package I have collect it from his house.
                  If destination pin code is not under dtdc service area and if DTDC ca';t deliver this part, why you guys accepted and shipped that part?
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    anukul368
                    Apr 13, 2021
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                    Address: A-34 kamla nagar towards shakti nagar chowk near bicycle world

                    My shipment number is K28944199 according to your shipment tracking service my courier was delivered to me on 12th of April but yet I have not received my courier
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      Balram Oraon
                      Apr 13, 2021
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                      I have Ordered for Jbl Portable Speaker Go2 which was supplied by M/s Frontage Retail Pvt. LTd. sent through DTDC on 09/04/21. I have received same parcel on 13/04/2021. After opening parcel I found empty packet. When I saw packet carefully, I observed different colour tape pasted on packet. Which means packet was opened before delivery and taken out Speaker.
                      Courier Details : AWB No: C[protected]
                      BBI/SCS (TS:- W11)
                      ID : CF1692
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        washi867
                        Apr 13, 2021
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                        My consignment no T03146202 showing no data available after tracking online. i have already submitted to shop 2 days ago. but still showing no data available.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          Krishnan kutty M
                          Apr 13, 2021
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                          Address: Krishnan kutty, Vadakkirayerath Meledath Madhom, Lakkidi 679301, Palakkad Dt Kerala

                          = misleading

                          I have been informed by your customer care wing that my home at Lakkidi, Palakkad Dt Pincode 679301 is served by DTDC. Accordingly I had ordered many items to be sent by DTDC courier. Unfortunately, last few consignments had been sent to Pathiripala a different place quite far away from my place at Pin code 679301 and they refused to deliver here. I had to travel to that place called Pathiripala, Palakkad Dt. for collecting the same causing much of inconvenience to me and loss of time andoney. This is very bad. I am making a formal complaint and you are required to take necessary action and direct your branch office to deliver all items received by them in my address at Lakkidi, Palakkad Dt, Pin code 679301 to my place at Lakkidi. An immediate action and response requested.
                          Yours faithfully

                          Krishnan kutty
                          Vadakkirayerath Meledath Madham
                          Lakkidi 679301
                          Palakkad Dt
                          [protected]@gmail.com
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Apr 13, 2021
                          Updated by Krishnan kutty M
                          = misleading

                          I have been informed by your customer care wing that my home at Lakkidi, Palakkad Dt Pincode 679301 is served by DTDC. Accordingly I had ordered many items to be sent by DTDC courier. Unfortunately, last few consignments had been sent to Pathiripala a different place quite far away from my place at Pin code 679301 and they refused to deliver here. I had to travel to that place called Pathiripala, Palakkad Dt. for collecting the same causing much of inconvenience to me and loss of time andoney. This is very bad. I am making a formal complaint and you are required to take necessary action and direct your branch office to deliver all items received by them in my address at Lakkidi, Palakkad Dt, Pin code 679301 to my place at Lakkidi. An immediate action and response requested.
                          Yours faithfully

                          Krishnan kutty
                          Vadakkirayerath Meledath Madham
                          Lakkidi 679301
                          Palakkad Dt
                          [protected]@gmail.com
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                            Pradyuman Thakur
                            Apr 12, 2021
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                            Your courier executive is not delivering my courier to my given shipping address instead they are saying to collect from their office which is 3 km away from my shipping address they saying we do not deliver there so I'm saying what's the point of your courier service if it is not delivering to the given shipping address..
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              Meghana Salins
                              Apr 11, 2021
                              Resolved
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                              Resolved

                              Address: BANGALORE

                              I hd been to delhi to buy thngs for my shop in mangalore., , i had purchased 7000 rs worth items n opted dtdc courier service to get my items delivered..but aftr few days in tracking t reflectd my items went back to the courier station n is stuck..n they are claiming me fine of rs 5900 for packing power bank n it has come from airport officials...any idea about this...i feel im getting scammed here..please help.
                              Aug 28, 2021
                              Complaint marked as Resolved 
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                nareshhar
                                Apr 11, 2021
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                                Address: Main Office Jagadguru Kripalu Parishat, Bhakti Dham, Mangarh, Kunda

                                The DTDC site says that my package having tracking number D64780439 has not been delivered because the customer requested a change of date.

                                I am the customer and I have not been contacted by DTDC at all.

                                So, why this comment and where is my package?
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Ajay sharma ji
                                  Apr 10, 2021
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                                  This is to inform you that I Ajay Sharma posted certain important documents to my client Ashish on 6/04/21 under consignment number U03178367 but they have been misplaced by the courier agency and on enquiry we were told that they have been delivered to some other house number by mistake .so now we want the company to either get our documents back or compensate us for the loss . Hope I will get the reply soon becoz my client is questioning my accountability becoz of mistake on your part.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Prakhar kothari
                                    Apr 10, 2021
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                                    Address: Rehab Center sanwer mp

                                    We have booked some food contents for patient to be delivered AT Rehab centre SANVER MP FROM DTDC Courier on dated[protected] but still not delivered
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      prateikarora1
                                      Apr 10, 2021
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                                      Address: DTDC Office SNS Arcade 221, Airport Road, Bengaluru, Karnataka 560017

                                      I recently sent a package from Bangalore to Noida containing clothes, shoes and a watch. The package was received at the destination address but the watch was missing. Upon going to their office to complain, I was provided the contact number of the manager. The manager talked to me very rudely instead of addressing my concern. He said we cannot do anything now because you don't have insurance. Go back to the office and ask them to help. I can't do anything. The guy that took your request can only help you. The manager and office employee have been just passing me to each other since. Nobody seems to address the issue and they are doing victim blaming instead. Courier no. D65200017
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        SumanMallik
                                        Apr 9, 2021
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                                        Address: DTDC

                                        My pod no is K29108449 where a very important and precious parcel was placed for delivery . It was a local howrah to kolkata newtown delivery. Almost 6 days have passed and I m yet to receive the same.
                                        To my surprise it shows in tracker that its delivered.
                                        No one from the Rajarhat branch office pics calls.[protected].

                                        I need the product immediately
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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