Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Last updated Jun 3, 2024
Complaints 11624
Resolved
1312
Unresolved
10312
Quick Links
Statistics
Share
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

DTDC Courier & Cargo reviews & complaints page 127

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:No. 3, Meenakshi Building, Church Landing Road, Pallimukku, Kochi, Kerala 682016 0484 402 8945

Hi we send one courier from noida to cochin on 23rd feb. tracking no is Z61363342.
We are asking customer care every day from March 1, when will we get this courier, they have to make some excuse every time. since 1st march we are calling everyday to dtdc costumer care and everyday they are telling today it will deliver surely and they are putting wrong information on website also like office closed or door locked. we called to cochin-pallimukku...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Complaint about not updating status of my parcel from yesterday which is 08 march. Please update it and deliver my parcel fast... It's Urgent...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vaibhav88@
Report
Copy

Parcel lost

My Parcel Is Lost Saying Courier Office But I Waste A Time And My Work Was not Done Reason delay of parcel in this parcel in importent cheque...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aditya Kundra
Report
Copy

Non Delivery of Consignment

Dear DTDC Team,

This is with reference to consignment with Tracking id # U50135492. We would like to inform that the consignment was out of delivery since today morning i.e. 08.03.2021 but was not delivered. We called DTDC customer care for the same and requested them to deliver the same asap. We were assured that it will be delivered by 6:00pm but nothing happened. Now tracking shows Not Delivered(CONSIGNMENT REDIRECTED)....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Remyasree Ravi
from Durgapur, West Bengal
Report
Copy

Parcel misrouted

Address:Hyderabad

Hi,

My parcel send from Hyderbad to Hyderabad with tracking number H22932317 has not reached till now. When tracking, showing that it was send bangalore. Why is tht happening. Now it is showing misroute. What the hell is happening....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Challa7
from Bengaluru, Karnataka
Report
Copy

DTDC Tracking #B75214527 NOT DELIVERED 3 Months

Address:SEEMA TEA STALL, OPP:-VEGETABLE MARKET, BESIDE:, Gandhi Chowk Rd, Nandyala, 518501, India

DTDC Tracking #B75214527 NOT DELIVERED yet, but, the Online Status shows Delivered Already, NO RESPONSE from any Franchise even after multiple calls. They say the item is somehow missing, so, how can they update the status as "Delivered successfully".

Please deliver the time SOON....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinayak0710
from Ludhiāna, Punjab
Report
Copy

Courier containing my phone

This is with consignment number: V61312879 which is showing invalid. The courier was done from office in KARAMANA on Thursday but still showing invalid. I called the customer care but they said no data is available. I tried to track the courier through SMS and also wanted to raise query but the consignment number is still showing invalid. I want to know the reason as soon as possible. As it is very important for me....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gaurav2211
from Vrindavan, Uttar Pradesh
Report
Copy

Not sending receiving copy U01480692

Address:Noida
Website:dtdc

Dear Sir,
I have send a consignment to Noida from Mathura on 11 Jan, 2021. It is showing on website that it was delivered and when I confirmed to the receiver, he said they have not received it. It contains some financial documents worth rupees 25000. I have asked many times to send me the receiving copy but they have every time send the receiving copy written by hand. I always asked to send receiving copy having barcode and consignment...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjit Chattopadhyay
from Solap, West Bengal
Report
Copy

Tracker Showing area not Serviceable- Website says it;s Serviceable

I have booked a courier through DTDC. Tracking ID-K28552753. I have provided Pincode 711307 and its showing at the tracking page. The tracking page showing Area non serviceable- DIR.

I have talked to customer service executive and they have sent me a number of local office, Alas, no one is picking up phone at the local office regardless the number of time....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vicky1203
from Hāora, West Bengal
Report
Copy

Medicine courier

My courier status number is V61447201
I can not track my courier
It's a medicine
It's urgent please deliver as soon as posible...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
This is regarding the shipment with AWB # D76586645 which was suppose to be delivered but was not delivered just because of your poor service and negligence.

You mentioned the status of this shipment on your tracking section as "Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR))" which is ALSOLUTE RUBBISH.

Correct & Full address is already mentioned on the shipment. If your delivery person is not...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanvedj
from Aurangabad, Maharashtra
Report
Copy

DTDC Tracking shows No Data Available

Shipment handed over on 27th Feb 2021, with AWB R65937590. I have a signed receipt from the courier partner as attached. Today is 4th of March 2021 and still the tracking shows no data available for this tracking ID....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My package was sent from Rohtak Haryana on 12th Feb 2021. And today 3rd march 2021 my package is not delivered yet. This package is in Bangalore from last 15 days and the delivery location is Bangalore also buy i am surprised that they were not able to deliver in such a log duration also within Bangalore.

I have made several request online but no solution yet not even a call back yet.

You can say that DTDC has...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Saumckt
from Panvel, Maharashtra
Report
Copy

Its very delay I didn't received my courier

Address:C/O Dr. Amarjeet singh,Luxman vihar colony near gayatri mandir kamta, chitrakoot

I didn't received my courier please take action regarding this very delay in your service tracking number M03391559...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
john.jacob
from Noida, Uttar Pradesh
Report
Copy

Worst service and no updates on courier

I had send my son' answer papers via DTDC "Plus" as the sales agent informed that the parcel can be delivered on priority to the School. Even after 5 days, it has still not reached school and there is no update after calling the DTDC service multiple times.

Already raised complaint via their website: ticket Number 18484724. No response.

One of the worst service experience, I had in Trivandrum, Kerala....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arijitsarkar994
from Haldia, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invalid Consignment Number

Address:80 Feet Rd, Gokula 1st Stage, Brindavan Nagar, Mathikere, Bengaluru, Karnataka 560054

I have booked a parcel from DTDC courier service, which is located near Mathikere Road, Yeshwanthpur, Bangalore 560022, Karnataka.
While tracking the parcel with the given consignment number in the receipt, it shows an invalid number. Even I have called their support, and according to them, the number is invalid. What to do next? It was a very important government document.
Kindly pay attention to this....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vyapak bhateja
from Noida, Uttar Pradesh
Report
Copy

Misbehaving Delivery Executive

Address:Jaipur

The delivery executive was not willing to deliver the parcel and was misbehaving with me. The executive was very arrogant. The entire experience was unprofessional.
Delivery executive phone number: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Irshadsh94
from Noida, Uttar Pradesh
Report
Copy

D80371073 - Shipment misrouted

Shipment booked, on 18th Feb, from a DTDC branch itself for 814154 with a promise to be delivered within 6-7 days. By 23rd Feb, got to know about shipment misrouted to Ranchi. Registered a complaint and continuosly did so for 3-4 days. At Ranchi, they tried to deliver (the original pin code area at a distance of whole night travel from Ranchi), and updated the status as Out of Service Area. Then, Item returned to the Origin (which is still...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Asrith
from Hyderabad, Telangana
Report
Copy

Airpods

Actually expected date of delivery is March 1/03/2021 but it was showing successfully delivered but did not received product...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhivya Darshni
from Coimbatore, Tamil Nadu
Report
Copy

Shipment not delivered

Consignment number/Shipment number -U60110291.

Status it is mentioned as delivered but I have not received my order. How could the status can be changed to delivered without delivering to the person . There is no response from customer care service too.

Please look into the issue and take necessary action to avoid this kind of fraudulent actions....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy