DTDC Courier & Cargo Complaints & Reviews

I didn't received my courier please take action regarding this very delay in your service tracking number M03391559

I had send my son' answer papers via DTDC "Plus" as the sales agent informed that the parcel can be delivered on priority to the School. Even after 5 days, it has still not reached school and there is no update after calling the DTDC service multiple times.

Already raised complaint via their website: ticket Number 18484724. No response.

One of the worst service experience, I had in Trivandrum, Kerala.

I have booked a parcel from DTDC courier service, which is located near Mathikere Road, Yeshwanthpur, Bangalore 560022, Karnataka.
While tracking the parcel with the given consignment number in the receipt, it shows an invalid number. Even I have called their support, and according to them, the number is invalid. What to do next? It was a very important government document.
Kindly pay attention to this....

The delivery executive was not willing to deliver the parcel and was misbehaving with me. The executive was very arrogant. The entire experience was unprofessional.
Delivery executive phone number: [protected]

Shipment booked, on 18th Feb, from a DTDC branch itself for 814154 with a promise to be delivered within 6-7 days. By 23rd Feb, got to know about shipment misrouted to Ranchi. Registered a complaint and continuosly did so for 3-4 days. At Ranchi, they tried to deliver (the original pin code area at a distance of whole night travel from Ranchi), and updated the status as Out of Service Area. Then, Item returned to the Origin (which is still...

Actually expected date of delivery is March 1/03/2021 but it was showing successfully delivered but did not received product

Consignment number/Shipment number -U60110291.

Status it is mentioned as delivered but I have not received my order. How could the status can be changed to delivered without delivering to the person . There is no response from customer care service too.

Please look into the issue and take necessary action to avoid this kind of fraudulent actions.

Consigment no. Z61593563
it has been 8 day but it has not been delivered yet

Hi, recently Maruti Suzuki Insurance of Guwahati has courriered my car insurance policy papers through DTDC.

I live in Guwahati.

A DTDC employee called me on 22/02/2021. He said that the parcel came to the Sarapbhati office, Guwahati : much further from my location and we are delivering your courrier to the nearest DTDC hub which is in six mile, Guwahati.

I said ok.

But even after many days DTDC didn't call me anyday.

I called them on 26/02/2021 and enquired the person who called me on 22/01/2021. But, he had no idea and said he need some time.

Today on 28/02/2021, we again called that DTDC staff and asked him if he has any update on our parcel.

He now said that the six mile DTDC hub received my package, but now DTDC has returned my parcel back to Maruti Suzuki Insurance.

I want to ask, why DTDC didn't call me all these days ?

They don't want to come into my area or what ?

We live in good visiible area in Guwahati.

They returned parcel saying that our address could not been found, and so returned.

But how ? Why no contact ?

Every delivery company easily finds out our location.

But they couldn't find ours ? And they didn't call me why ?

If they didn't want to come to my location, they could have called me to visit their DTDC office all these days.

Those were my important car papers which I needed urgently.

So I complain regarding this lack of attention to customers.

Really saddened by DTDC services.

Please file a complaint on this agency.

I don't have any courier number of that order, but I know DTDC had my parcel in their office. They said they will send my nearest hub, but now they returned back without asking me.

Thanks & Regards,
Paresh Chandra Puzari,
Contact no: [protected] / [protected].

Docket Number: D61564455

I sent a parcel vide above docket number to my co-brother who is a senior citizen at Faizabad now renamed as Ayodhya on 22nd Feb 21. Today, on 27th Feb someone from your agency office there called on his mobile number and asked for direction to his house. When he was giving direction, the person misbehaved with him by saying words like ''Bade chutia hain aap, agar ghar ka pata thik nahi bata sakte to courier kyon mangate hain.''

It is pertinent to mention that in last 5 years, all couriers sent through Amazon with same address had no problem in making delivery. In fact the address was copied from my Amazon account.

This incident really upset the gentleman who is a practicing senior lawyer at Faizabad Commissioner Court. However, being a gentleman that he is, he did not want me to report this incident to the local police and I am writing this complaint to you to remove such person from your employment as he is doing more harm than good while serving in your company.

I would appreciate if the action taken against the person is informed to me at [protected]@gmail.com

Please Delivery between 11Am to 5Pm. I have courier 2 times and it's undelivered two time.Now it's 3rd time I have couriered yesterday 25th February 2021. Just call us the given number and give it to respective person. Please courier it.

Consignment No : B76645952

Please Delivery between 11Am to 5Pm. I have courier 2 times and it's undelivered two time.Now it's 3rd time I have couriered yesterday 25th February 2021. Just call us the given number and give it to respective person. Please courier it.

B[protected] marked as delivered but it’s not.
Take behavioural action on the branch and the delivery guy for such unethical behaviour. These people are shame to the organisation and doesn’t deserve in this organisation.

As my two parcels ware sent by my company as it was very important parcels for me . Two offices of DTDC "one in "Tehseel- Mukerian" and one in "Talwara Township " both are not good in delivering the parcels as both refuses to deliver my parcels to my respective address.
They refused to deliver my packages and told me to come and receive the packages to our office otherwise we will return your packages.

How harsh is this as I am very disappointed with their service and with their rude behaviour.

Attaching address for both the offices : Opposite Bus Stand G. T. Road Near Makkar Complex City : Mukerian, India. Pincode : 144211 and 144216

Actually my sister sent me food items weighed about 11.55kg but when I received consignment the weight is about 5.42 only, most of the food items were missing nd were spillage nd got them in very worst condition..I want all ofmy items to refund it to me as soon as possible
Consignment no-D80945764
I am going to attach photos after receiving products..

We sent courier through dtdc and and courier no is z61597128. online it is showing delivered but beneficiary complain that she has not received the same

provide the pod and take up the matter

sandeep.[protected]@gmail.com

Hi Team

Tracking no :[protected]

Address mentioned on Courier is correct but the Pin-code of entered as 624401

Actual Pin-code is 600100 .

please check and get the parcel as its a gift for my kid

Though the consignment had been booked by "air cargo" from Korba to Chennai on 28.01.2021, sent it by air from Raipur to Mumbai. However, from Mumbai, on 30.01.2021, the consignment sent by "surface transport" to Chennai, therefore, failing the very purpose o[censored]rgency & reached/ delivered Chennai only on 04.2.2021. Since I'hv been charged for air cargo (ie. Rs.1540/-for merely 6.4kg clothing), it should have been sent by "air cargo" upto Chennai so that the item could have been delivered well after one or two days of departure from Mumbai. Delay occurred is totally on the part of DTDC, may arrange refund of extra charges taken from me on account of "air cargo" without any further delay.

A parcel was sent from Mumbai to Gonda. The DTDC people sent it mistakenly to Surat for which many of them agreed that it mistakenly got re routed! After some 100 phone calls and 20-30 mails there has still been no update on the parcel location.
The DTDC helpline is useless. They give you assurance like they would work on priority and at the end of the day send you a fake closure report.

Dear sir/madam,
I am waiting for my order 'V61355984' from 5 days. On 22nd Feb, received a call from Dtdc(mellacheruvu), they said, you should come for your order, we stopped delivery. I said thai I never come, it's your duty to deliver order at residence.

Today 25th feb, where is my order, when it will be delivered.