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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 131

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S
Sudarshan86
Mar 9, 2021
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Product not delivered to the location. However during the time of booking they told us that door step delivery is available for that particular location. Now they are not delivering the parcel. Pin code for delivery location-785010
Jorhat institute of Science and Technology.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    shivam1619
    Mar 9, 2021
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    Address: No. 3, Meenakshi Building, Church Landing Road, Pallimukku, Kochi, Kerala 682016 0484 402 8945

    Hi we send one courier from noida to cochin on 23rd feb. tracking no is Z61363342.
    We are asking customer care every day from March 1, when will we get this courier, they have to make some excuse every time. since 1st march we are calling everyday to dtdc costumer care and everyday they are telling today it will deliver surely and they are putting wrong information on website also like office closed or door locked. we called to cochin-pallimukku branch no also he is also telling i dont have this courier and not talking in good way that no is [protected].
    pls pls do the needful.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      R
      Rlll
      Mar 9, 2021
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      Complaint about not updating status of my parcel from yesterday which is 08 march. Please update it and deliver my parcel fast... It's Urgent
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Mar 09, 2021
      Updated by Rlll       AWB - Z60940877
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        V
        vaibhav88@
        Mar 8, 2021
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        My Parcel Is Lost Saying Courier Office But I Waste A Time And My Work Was not Done Reason delay of parcel in this parcel in importent cheque
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        consignment number-V61151125
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          A
          Aditya Kundra
          Mar 8, 2021
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          Dear DTDC Team,

          This is with reference to consignment with Tracking id # U50135492. We would like to inform that the consignment was out of delivery since today morning i.e. 08.03.2021 but was not delivered. We called DTDC customer care for the same and requested them to deliver the same asap. We were assured that it will be delivered by 6:00pm but nothing happened. Now tracking shows Not Delivered(CONSIGNMENT REDIRECTED).

          This is ridiculous that we were not contacted despite mentioning name & 2 mobile numbers on consignment. It may please be noted that consignment should not be returned.

          We would request you to kindly arrange delivery of the consignment by tomorrow morning or share contact details of delivery person so that we may contact and get the consignment.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            R
            Remyasree Ravi
            from Durgapur, West Bengal
            Mar 8, 2021
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            Address: Hyderabad

            Hi,

            My parcel send from Hyderbad to Hyderabad with tracking number H22932317 has not reached till now. When tracking, showing that it was send bangalore. Why is tht happening. Now it is showing misroute. What the hell is happening.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              C
              Challa7
              from Bengaluru, Karnataka
              Mar 8, 2021
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              Address: SEEMA TEA STALL, OPP:-VEGETABLE MARKET, BESIDE:, Gandhi Chowk Rd, Nandyala, 518501, India

              DTDC Tracking #B75214527 NOT DELIVERED yet, but, the Online Status shows Delivered Already, NO RESPONSE from any Franchise even after multiple calls. They say the item is somehow missing, so, how can they update the status as "Delivered successfully".

              Please deliver the time SOON.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                V
                Vinayak0710
                from Ludhiāna, Punjab
                Mar 6, 2021
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                This is with consignment number: V61312879 which is showing invalid. The courier was done from office in KARAMANA on Thursday but still showing invalid. I called the customer care but they said no data is available. I tried to track the courier through SMS and also wanted to raise query but the consignment number is still showing invalid. I want to know the reason as soon as possible. As it is very important for me.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  G
                  gaurav2211
                  from Vrindavan, Uttar Pradesh
                  Mar 6, 2021
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                  Address: Noida
                  Website: dtdc

                  Dear Sir,
                  I have send a consignment to Noida from Mathura on 11 Jan, 2021. It is showing on website that it was delivered and when I confirmed to the receiver, he said they have not received it. It contains some financial documents worth rupees 25000. I have asked many times to send me the receiving copy but they have every time send the receiving copy written by hand. I always asked to send receiving copy having barcode and consignment no U01480692. Till date I have not received it. Send many mails regarding t but no response. Please help me out otherwise I have to complain on consumer forum.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    S
                    Sanjit Chattopadhyay
                    from Solap, West Bengal
                    Mar 5, 2021
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                    I have booked a courier through DTDC. Tracking ID-K28552753. I have provided Pincode 711307 and its showing at the tracking page. The tracking page showing Area non serviceable- DIR.

                    I have talked to customer service executive and they have sent me a number of local office, Alas, no one is picking up phone at the local office regardless the number of time.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      V
                      Vicky1203
                      from Hāora, West Bengal
                      Mar 4, 2021
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                      My courier status number is V61447201
                      I can not track my courier
                      It's a medicine
                      It's urgent please deliver as soon as posible
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        S
                        Subramanya.A.S
                        Mar 4, 2021
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                        This is regarding the shipment with AWB # D76586645 which was suppose to be delivered but was not delivered just because of your poor service and negligence.

                        You mentioned the status of this shipment on your tracking section as "Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR))" which is ALSOLUTE RUBBISH.

                        Correct & Full address is already mentioned on the shipment. If your delivery person is not able to locate the address he should call the number provided on the shipment. It is the basic common sense which you people do not have and I have never such a unprofessional courier service in my life. This is most scrappy company I have ever come across.

                        This is not the first time these kind of incidents have happened with DTDC.

                        Now, stop all this drama and deliver the shipment immediately in the morning without any further delay.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          S
                          sanvedj
                          from Aurangabad, Maharashtra
                          Mar 4, 2021
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                          Shipment handed over on 27th Feb 2021, with AWB R65937590. I have a signed receipt from the courier partner as attached. Today is 4th of March 2021 and still the tracking shows no data available for this tracking ID.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            A
                            Ashish4suhag
                            from Delhi, Delhi
                            Mar 3, 2021
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                            My package was sent from Rohtak Haryana on 12th Feb 2021. And today 3rd march 2021 my package is not delivered yet. This package is in Bangalore from last 15 days and the delivery location is Bangalore also buy i am surprised that they were not able to deliver in such a log duration also within Bangalore.

                            I have made several request online but no solution yet not even a call back yet.

                            You can say that DTDC has Worst Customer care center. Was told more than 10 times that my shipment will be delivered next day which didn't happen.
                            Was told that they will check and will call me back several times . But never happen even once.

                            I have food supplements in that package and now i am worried where and how my package is kept they might spoil out there.

                            I am feeling cheated and frustrated now. Seems i can`t do anything other than stop using DTDC services.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              S
                              Saumckt
                              from Panvel, Maharashtra
                              Mar 3, 2021
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                              Address: C/O Dr. Amarjeet singh,Luxman vihar colony near gayatri mandir kamta, chitrakoot

                              I didn't received my courier please take action regarding this very delay in your service tracking number M03391559
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                J
                                john.jacob
                                from Noida, Uttar Pradesh
                                Mar 3, 2021
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                                I had send my son' answer papers via DTDC "Plus" as the sales agent informed that the parcel can be delivered on priority to the School. Even after 5 days, it has still not reached school and there is no update after calling the DTDC service multiple times.

                                Already raised complaint via their website: ticket Number 18484724. No response.

                                One of the worst service experience, I had in Trivandrum, Kerala.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  A
                                  arijitsarkar994
                                  from Haldia, West Bengal
                                  Mar 3, 2021
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                                  Resolved

                                  Address: 80 Feet Rd, Gokula 1st Stage, Brindavan Nagar, Mathikere, Bengaluru, Karnataka 560054

                                  I have booked a parcel from DTDC courier service, which is located near Mathikere Road, Yeshwanthpur, Bangalore 560022, Karnataka.
                                  While tracking the parcel with the given consignment number in the receipt, it shows an invalid number. Even I have called their support, and according to them, the number is invalid. What to do next? It was a very important government document.
                                  Kindly pay attention to this.
                                  Mar 4, 2021
                                  Complaint marked as Resolved 
                                  Yesterday, I visited the DTDC outlet. They don't send that parcel after I visited there I forced them to send it.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    vyapak bhateja
                                    from Noida, Uttar Pradesh
                                    Mar 2, 2021
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                                    Address: Jaipur

                                    The delivery executive was not willing to deliver the parcel and was misbehaving with me. The executive was very arrogant. The entire experience was unprofessional.
                                    Delivery executive phone number: [protected]
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      I
                                      Irshadsh94
                                      from Noida, Uttar Pradesh
                                      Mar 2, 2021
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                                      D80371073 - Shipment misrouted

                                      Shipment booked, on 18th Feb, from a DTDC branch itself for 814154 with a promise to be delivered within 6-7 days. By 23rd Feb, got to know about shipment misrouted to Ranchi. Registered a complaint and continuosly did so for 3-4 days. At Ranchi, they tried to deliver (the original pin code area at a distance of whole night travel from Ranchi), and updated the status as Out of Service Area. Then, Item returned to the Origin (which is still...
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                                      Asrith
                                      from Hyderabad, Telangana
                                      Mar 2, 2021
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                                      Actually expected date of delivery is March 1/03/2021 but it was showing successfully delivered but did not received product
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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