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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 135

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G
Gopakumar Rajan
from Paravur, Kerala
Jan 28, 2021
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My parcel from Amazon reached the destination at Adimali, Idukki district of Kerala on 24th January, 2021 but they're not attempt to deliver my package. I called their office so many times but they didn't respond. My tracking report yesterday (27th) shows that the package delivered to me. It's not received me nor they call me. Today morning also I tried to contact them but they are not picking up my calls. I registered a complaint with customer care under case#18279770. Still no response from the branch or the cc.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    S
    shivPaliya
    from Agra, Uttar Pradesh
    Jan 27, 2021
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    Address: No 15,1st & 2nd Floor, Sri Balaji Complex Whites Lane, Whites Road, Royapettah Chennai - 600014. Phone 044 2888 6495.

    Consigment U01692047 not deliverd in below Address till date showing delivery fail

    No 15, 1st & 2nd Floor, Sri Balaji Complex Whites Lane, Whites Road, Royapettah Chennai - 600014. Phone[protected].
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      S
      Suman025
      Jan 27, 2021
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      I complaint before 6 time about DTDC Habra Branch one of worker Nitish Kumar Majumder till now my 8 Purcel return because of He said if I am not recieve Purcel He return it because he get his salary if he deliver or not today is same this he said he can do anything with Purcel if am not recieve at Habra brach he get his salary please Take a action about Habra Branch Nitish Kumar Majumder

      Tracking Num- D74964006
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        A
        Artigp
        Jan 26, 2021
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        D92915819 tracking no is showing lost booked from Jaipur .Now dtdc courier office staff is saying that it is lost and client have to bear 100% loss .

        Why 100% loss will be beared by client ?
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          A
          arohanajit232
          from Ahmedabad, Gujarat
          Jan 26, 2021
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          State capital NOT SERVICEABLE

          I live in Gujarat State Capital Gandhinagar, which has been marked as NON SERVICEABLE AREA. I wasn't even informed or given an email regarding this - when they are situated in Ahmedabad which is just beside Gandhinagar.
          I have been delivered products at my location multiple times so I it's not as if I live in a remote location. There was no call, no email and I only got to know that they have refused to deliver on checking status history.br...
          +1 photos
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          saloniraut
          Jan 26, 2021
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          A46750312 My DTDC courier has been showing OTR for the past 5 days. Please reattempt the delivery and update the status ASAP.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            U
            Urmi Punmiya
            from Mumbai, Maharashtra
            Jan 26, 2021
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            While checking the status of my parcel, I found this sudden change in my status where my parcel status was stated as consignment Redirected, however the courier person didn't even came at my place nor did he called or msged me for the same. After a lot of calls an messages to the customer care, no one responded to my calls & query.. I am really scared about my parcel. Courier companies should improve their services, so that their customers do not suffer :/
            +1 photos
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Jan 26, 2021
            Updated by Urmi Punmiya             Ref no[protected]
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              K
              kislay24
              Jan 25, 2021
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              D63493551 . Laptop still not delivered to my company Xome services ltd bangalore.
              Without Laptop they wont clear my salary and documents. Please help, I have been complaining to DTDC from past week but no reply at all.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                V
                Vijeta Pandey
                Jan 25, 2021
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                Address: Azamgarh

                Dtdc courier service not delivery parcel in month, and low service also
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  A
                  adi_db
                  from Noida, Uttar Pradesh
                  Jan 25, 2021
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                  Address: Ghazibad DTDC

                  I was not and was not aware of the delivery of my package on the day it got marked as out of delivery. I asked the delivery boy to reattempt it the next day but he refused to do so and threatened to cancel the order if not delivered that day. Despite telling him so many times that that's an important shipment and I am not home I can not receive it, he misbehaved and told me he is canceling my order. I tried calling him the next day but he never picked up the call. Such delivery guys should be given thorough training in behavior and courtesy before they are sent for delivery. Delivery Guy Name: Ravi Dubey
                  +1 photos
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                    R
                    raviroshan930
                    from Noida, Uttar Pradesh
                    Jan 25, 2021
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                    Consignment Number : K36155656
                    In tracking details, the consignment is said to be undelivered due to wrong/incomplete address or wrong CIR, but the address given is absolutely fine as all other cooriers are delivered regularly without any trouble. The primary and alternate contact numbers mentioned on the consignment is also working, but noone from DTDC ever contacted on any of the given numbers.
                    My consignment contains important documents, please look into this and arrange the delivery at earliest.
                    +1 photos
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                      Y
                      Yamini Vashista
                      Jan 24, 2021
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                      My consignment no is M02946472 they are showing succesfully delivered and i have not received the parcel.how this is possible even receiver also showing as D where have you delivered the parcel ? To whom ? You guys don't even call me once and didn't give qn otp as well. What kind of service you are providing.
                      +3 photos
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      When will i get parcel? Any chances of getting my parcel ?
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                        S
                        Sreedhara K
                        Jan 24, 2021
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                        My courier reched Bellary on 21st this month and till today 24th this was not delivered by DTDC, I have called your ASM Mr Arif 3 days back but till no response from any of your representative, your franchise owner speaking without responsible
                        Consignment no H60133052
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          M
                          mperwez
                          Jan 23, 2021
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                          My name is Mohammed anas perwez
                          My consignment no is D85389215
                          My friend sent me my laptop and I received it on 20 jan 2021 but it's damaged and i filled complain thrice in dtdc but they ar no assisting and it was a insured parcel upto 50000 of surcharges but they are not replying me regarding it my laptop display is damaged and has few dents and scratches on its surface please help me regarding this
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            R
                            Rajendra Malvankar
                            from Kudal, Maharashtra
                            Jan 23, 2021
                            Resolved
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                            Resolved

                            I work from home at Malvan, a town in the Sindhudurg district. I was supposed to receive my office Laptop through DTDC. The DTDC person called me and told that they cannot deliver to Malvan. He asked me to come to Kankavli which is 55 km away from my home immediately. The person talked to me rudely and asked me raised a cmplaint. If DTDC could not deliver to Malvan then why did they accept the order. My company could have booked through some other courier company. This is cheating with customer and needs serious action. This is totally unprofessional and highly unacceptable. I want my Laptop delivered immediately. My office work is held up due to this. The Consignment Number is V61139638 with DTDC. The delivery address is 74, Miryabanda, Sarekot, Tal Malvan, Dist Sindhudurg.416606. Please look into the issue urgently. .
                            May 19, 2022
                            Complaint marked as Resolved 
                            The laptop was delivered after follow up calls.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              S
                              Swatzzzz
                              Jan 23, 2021
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                              Address: IIT Madras

                              My parcel (A[protected] was out for delivery but wasn't delivered and instead now its showing as undelivered because of wrong or incomplete address. I didn't even receive a phone call from the company side. I need my parcel delivered to me. Totally unprofessional way of delivery, i was already waiting too long for my parcel to get out of the Chennai apex facility and finally be out for delivery. So disappointed with this service. Customer service people are also kind of rude. I AM SO DONE.
                              +1 photos
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                                M
                                Minichicstories
                                from Hyderabad, Telangana
                                Jan 23, 2021
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                                Tracking number H40928188
                                Is stating incomplete/wrong address and product not delivered.
                                No one tried to contact the phone number provided in the address.

                                Can someone please contact and address the issue. Why have been the customer not informed on cal instead you update online as wrong/incomplete address.

                                I request to do the needful soon

                                Thank you
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  K
                                  Kausmb
                                  Jan 23, 2021
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                                  A courier sent from delhi to kolkata on 21/01/2021 is not traceable with consignment no. Z60333393
                                  +1 photos
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                                    V
                                    Vinay Singh23
                                    from Kolkata, West Bengal
                                    Jan 23, 2021
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                                    Address: Jealgora No-10 near jorapokhar thana, dhanbad, jharkhand

                                    Dear Sir,
                                    We have booked a cartoon (Costly Diary) under DTDC Consignment No - D63496767 on dated:[protected] from Dhanbad to Chhindwara but till today it has not reached to destination for delivery. Whereas at the time of booking we were ensured that it would take two - three days to reached chhindwara.
                                    Please take it very serious and do the needful immediately.

                                    Thanks & Regards.
                                    +1 photos
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                                      D
                                      Diksha Chaudhri
                                      Jan 23, 2021
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                                      I sent a consignment consisting a laptop, charger and ID card with consignment number D63066613 on 20th Jan 2021. When I tracked the courier it was showing "office closed or door locked". I tried to call dtdc gurgugram location people but they didn't pick the call after trying multiple times.
                                      +1 photos
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