DTDC Courier & Cargo Complaints & Reviews

Hello I hv ordered my stuff from Banaras n as per them they have dispatched it through DTDC courier n they also provided me the consignment no, but while entering tracking id for track, then it showing unregistered I'd, plz help me to spot out courier

I have ordered Wall Repairing - 2 Nos from Vendexa Products and today delivered by Shadowfax and received cash 898/- for 2 Nos. But after opening the packet, 1 nos only inside the pack. Shadowfax told. we are not responsible for missing materials.

Dear Sir,
My case no is 18411459 on dated 18/02/2021(Only Case registered, nothing serious activity done as a problem hunting) .My company SSMSPL based at Udaipur in Rajsthan send me an important documents by your courier service where the shipment no.wasW00669542, but after my side efforts I have got information from your New Panvel port there is no such thing of parcel we had received, imediately I rushed to your Kamothe branch where they informed me that it's reversed back to my company, again I'm enquired to Dtdc New Panvel and I got humpty-dumpty answer like your address is not found also contact number is ringing but not received call etc.But the fact is that from last 15yr my residence address is not changing also got my lots of courier and parcels also in my cellphone there is a miscall alert SMS systems etc. Your service provider OR your Dtdc operation system is not working properly also your company policies are not interested in customer's services and not a having good need anylitical ability. Its only results in poor customer satisfaction, with this Bad Bad Bad experience I'll not a sugest to anybody else to go with DTDC services in further.
Your's highly disappointed customer.
Thanking you
Chandan. T. U .
New Panvel.

Did not receive DTDC Consignment No.D85358923 and it's been shown as delivered to security on 30th January but it was not delivered.And the DtDC Courier Executive Deva.B ([protected]) Said that it was with him but he is rash in speaking and very bad at responding.

My order with tracking no. U70085946 is not delivered till now. I ordered my study material on 16th February. It's cuurent status is not delivered due to OTR. I am 10th class student. I have to attempt my CBSE board exam in a few moths. so, please ensure that my order is delivered as soon as possible.

Dear concern,

My relative sent courier to me by DTDC from bangalore to colachel (pincode 629251) however the delivery office person always calls me and asking me to arrange for collection since there is not delivery person available. I had faced this delivery issue always. Finally i have to arrange auto for pickup or I myself went and collected.

My concern is, Why are they accepting the order when they cannot deliver to door step. Better to shutdown this delivery point who FAILS to do their job.

My contact#: [protected]

Hi, I have not received any parcel on Tracking Id/ AWB number - B75227587. But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip.

I ordered some items from a seller from Gujarat on 18th January 2021. The parcel reached Bengaluru on 21st January. And forwarded to Kochi on 22nd January. Today is the 31st day having no further updates. Everyday I call the customer care no. and enquire about my parcel. And they will ensure me that they will give updates that day itself before 1' o clock, 4'o clock, 6'o clock.. etc. But till date no updates given. They behave like they don't have any responsibility on their job.Help me to get my items.

I did courier which was having Laptop on 5 Oct 2020 from Nipani to Kochi .still not received it's destination not it returns back to origin .I did more call and enquiry also to belgaum (Mahesh kandekar, Sanjay nagaonkar, Annand, Sunil nimbali) no one given proper information and nor given back parcel yet today still they are not replying properly too[protected]. Need my parcel back which having Laptop

Dear Sir/ Mam

This is Augustine khanapur from Gadag Karnataka.we are facing problem with parcel guy's for delivering the product and service is very much poor comparing to others and non of your service officers responde properly.

Our parcel has been delivered Today 17th February and in status it's showing 12th February it has been delivered

Hello Sir/Madem My name is Amandeep Singh And my DTDC home Branch is Meera bagh New delhi i was accepted my courier booked on 12/02/21 still not Received by me
The Consignments no. is D64493343 pls hlep me as soon as
Amandeep singh
[protected]

My package supposed to delivered on 16.02.21. As per your yesterday evening tracking status. After 7pm showing your tracking status CUSTOMER OPTION TO DELIVER TOMORROW. Yesterday I spoke to customer care they told me that package delivered by today itself. They gave me the madavaram and PONNERI mobile number that numbers not working. Delivery person not called me but they mentioned CUSTOMER OPTION TO DELIVER TOMORROW. What is the reason?????
I need the package immediately.

Pls reply!!!

Consignment no Z43771812 dtd 19.01.21, consignment was booked from New Delhi 48, the indure private limited to r k sharma, keshar parisar, siddhivinayak colony, raigarh, chattisgarh, and the consignment reached at raigarh on 07.02.21 as per dtdc track record, but even after several enquiry and personaly gone to dtdc office but the parcel not tress out by the dtdc to hand over to address.
There was most important documents and because of that a huge loss we have to face.
So request to identify and arrange to hand over the parcel.

Your delivery person came and delivering material in wrong address.
After giving proper address to the delivery person, he has not deliver the material.

I need the material by tomorrow morning any how.

Docket No - D62714859
Courier - DTDC

My consignment number- K41039020 was booked on 9th Feb, 21 from Garia Branch but still not getting delivered. As per tracking record it is still in Garia branch, means stuck within the same area.. Failed to understand how it is getting so much of time within the same city..very disaapointed with the service.. Please do the needful urgently as eagerly waiting for the delivery since a long time..

Dear Sir/Madam,

With reference to the tracking # H99614364 of DTDC - the consignment containing a saree worth of INR 2000/- (Two Thousand Rupees Only) has been booked on 3rd JAN 2021 for delivery at the address:

G Anuradha
Door No:72-32-19/19
SNS Sunrise, 6th street,
Sai Durga Nagar, Narayanapuram,
Rajahmundry, East Godavari.
Andhra Pradesh
Pin code: 533101
Mobile: [protected]

The above consignment hasn't delivered till date - despite multiple follow-up's made with DTDC Customer Care, they simply hung the call without listening to customer query.

We urge an immediate assistance on this matter at the earliest.

Thanks & Regards,
Sravani Queens
+91 [protected]

A document couriered by me ( Achinta Sutradhar of Frontline Business solutions Pvt. Ltd. Naktala, Kolkata -40) through DTDC office Ranikuthi Kolkata to addressee Mr. MALOY ROY, C/O NAKUL CHANDRA ROY, 2nd FLOOR, SHANTI KUTHIR, Near Shreema Bhaban, Haidarpara, Siliguri -734001, Mobile no. [protected] on 02.09.2020 refer consignment no. K25802748. It carried valuable financial document related to the payment of Reliance Telecom Tower's bills. The document was not delivered at all to the addressee but mentioned in the DTDC portal as "Successfully Delivered" on 09.09.2020 (Refer DTDC "Track Shipment status portal).We received the non delivery information too late and while back tracing it is revealed that the DTDC Haidarapara branch has not delivered the document of consignment no.K25802748. On pressurizing the franchisee owner he handed over the document to our representative on 11.02.2021. (screen shot attached).
The delayed receipt of document is as good as non receipt and we suffered a huge loss not financially but also humanitarian. This affected the service carrier of the employee.
Request you to make an enquiry to the matter and exemplary punishment to culprit.
My suggestion is that - if can not be delivered write on portal - not delivered or door locked or can call the addressee in his mobile stating the situation or at all if nothing is possible do return the document to the consignee. But do not write "Successfully delivered without delivering.
Your strong action and comments are awaited.

Courier consignment number is U02057480
On urgent basis please make it deliver by today if possible it's a humble request

I sent a courier to GORAKHPUR through DTDC(Trackon Couriers)on 4th of feb from greater noida.
next day I got an AWB number through which I was tracking the product.everything was going fine till it reached Gorakhpur hub.after that I was updated that the receiver address does not exist in GKP, due to which my product is being returned at my place.

till date I haven't received my product and whenever I am trying to contact the office they are fooling me by saying that it will reach in 2 days.they are not recevieng my calls no response.

number of person who is fooling me([protected])
[protected]

Send a courrier thorough Bangalore to West Bengal. Tracking Id: d64257581.
Did this courrier from DTDC office and given PIN Code:712417 was said serviceable.
After two days latet, it is being said this area is non servicable and you have to collect your shipment from courrier centre.

Behaviour of CUSTOMER care reprentatives and experience with DTDC is ###.
Daily courrier get delievered from Blue dart, Amazon to this address woth out any hustle but this DTDC is pathetic.