DTDC Courier & Cargo Complaints & Reviews

I have ordered a product from Salem. When I ordered, they told me that they will deliver it to my location. But at the time of delivery, the lady in the delivery centre asked me to pick my product from the centre.She didn't respond me perfectly. If you don't have any one to deliver to my preferred location, then why do you book the order? Totally disappointed!

I Currier a box packed with home appliance from Udaipur to Patna, today I received Currier from dtdc delivery boy, when I open parsel, I found that some item are missing from box. Then I check box properly I found box were opened and repacked .this is show dtdc is unresposible Currier service.

Team,

if address is incorrect none of your executive have connected me saying where is courier.
Even customer care do not have the contact number.
Send me adress i will pick myself.

its urgent
[protected]

I have sent courier from Kolkata on 20th Jan 2021 vide A.W.B. No. N/AJ/249 to Ludhiana Punjab through DTDC (Instant Air Express) 1, British Indian Street, Kolkata 700 069. At the time of booking I have been committed it will be delivered on 27th or 28th January, 2021 positively. On 28th January, 2021 when I enquired they have confirmed 100% delivery made but as per the recipient it was not delivered till 31st of January, 2021.
Yesterday and today (1st February, 2021) when I want POD (Proof of Delivery) from DTDC they said it is not delivered till today. After several follow-up, DTDC confirmed today it has been delivered today and sent me POD.

V61037935 is my consignment number. It contains very very important documents. I have send the courier from Bangalore to Ghaziabad (Uttar Pradesh). It was a premium prepaid delivery. But after 7 days, the recipient got a SMS that the courier is successfully delivered, but it is not delivered to the correct recipient.
Now, I went to the dtdc office from where I have sent the courier, they said try calling these numbers, they are not trying to find it out.
No one is answering at those phone numbers.
I really need to find the document but getting no help from DTDC.
I have complained on twitter also. There customer service is not answering.
Very disappointed experience.

V47920580 this is my id web cam is delivered but wrong person.

Please jaldi se courier delivery karo ...
2on se Ahmedabad me courier hai ...aage jaha raha nahi hai ...online status check kiya abhi bhi Ahmedabad me hi hai...costomer ok out off city Jane wala hai ...requests hai ki jaldi se courier delivery karo...
Status updates karo...please please jaldi se courier delivery karo

V60211748 Devanahalli 562110 not delivered

Today I received a parcel (AWB#- D[protected] in Patna in the name of Mr. Deepak Verma, sent from JODHPUR (by Mr. Rakesh Lakhotia) on Jan 23, 2021 and one of the items in the parcel was missing. There is no detail or explanation/intimation provided if the parcel was deliberately taken out after opening it adhering to guidelines of DTDC or if it was simply stolen, but I am certain it is opened without my consent as the packaging is different . This is so unprofessional and disappointing on DTDC's behalf and I would request for a formal investigation.
It was a very costly item (Calvin Klein perfume) and if I do not receive the item here in Patna or it is not sent back to the sender in Jodhpur, I am going to file an official complaint in consumer court against DTDC. Here is the list of items received in the courier along with the picture attached of the same- Sweet box, snacks, cloth box with cloth and perfume inside and a saree packet. Also, to highlight, the other perfume (Park Avenue) was not taken out of the box but the Calvin Klein Perfume was.
Also attached is the image of the box as received here in Patna whereas the packaging in Jodhpur was different which can be confirmed by the DTDC office in Jodhpur from where the courier was shipped. Kindly provide an explanation asap through e-mail or you can contact me at +91 [protected].
Needless to say, you have lost a loyal customer for sure. Highly highly disappointed and extremely upset.

Utkarsh
+91 [protected]

Hi,

DTDC Tracking D85821077 not delivered to our office.,

But while tracking this shipment, it is showing delivered at somewhere on 26.01.2021.

Regards,

Euro Calibration Technique
No.387 |2nd Floor| TIC Road| Varadharajapuram| Ambattur |
Chennai - 600 053| Tamilnadu| India
Tele :[protected]
Mobile : +91- [protected] | +91- [protected]
E-mail : [protected]@gmail.com | Website : www.eurocalibration.com|

I have sent courier From Visakapatnam to Kolkatha on 25th Jan 2021 night 8 pm at siripuram vishakapatnam its a saree for marriage to be delivered by 2nd Feb and at the time of booking the the manager said that if pay 995 the courier will be sent in three days but the courier was still not reached destination and they sent my courier from vizag to hyderabad and from Hyderabad again to vizag and when I complained to local office they said they will send by air to kolkatha with in 24 he's but still the tracking details are not updates and what happend to my parcel and it is showing that it was returned to Vizag Hub whats happening with My Shipment Tracking history or problem with working team please update me

Courier Number V60724308
My email ashok.[protected]@gmail.com
Mobile number [protected]

From 4 days I'm tracking my order. Yesterday it was showing that it has reached its destination and is out for delivery but at 6:30pm it shows otr, I don't know what it means and today its showing cir. I don't know why DTDC is not delivering the order to me. They hadn't called me and in website write that it's my fault. How could this be possible I'm afraid know that it wouldn't be delivered to me. Please help.

I have sent 4 boxes from Delhi to kerala on 25/01/2021. The courier tracking numbers given were D80032384 and each of them were numbered D[protected], D[protected], D[protected] and D[protected].
However now the status of D[protected], 003 and 004 are showing undelivered(receiver not available CIR). whereas actually the receiver was there for the whole day on the stipulated address. Neither have I received any calls during the whole day in the given mobile number or the alternate numbers. . Please do the needful.
The shipment contains important things and are not to be missed.

Date of sending the courier : 23rd Dec 2020
From Noida to Bangalore
After several follow-up, is shows on DTDC website that it has been delivered on 4th Jan, but as per as the recipient, they say that it is not delivered.
Now I have been requesting to get the POD(Proof of Delivery) from DTDC, but more than 20 days have passed, but I have not received the POD. I have called them several times, raised complaint through their website, sent a mail on different DTDC websites but I have not got any update.
Got a call from DTDC(no.[protected], that she will update me, but even she is not picking up my phone.
Kindly assist on this, now more than 1 month has passed.

I got a complaint about DTDC Ambalamugal. I recived a phone call on January 27/2021. The communication made over phone was about my item in DTDC office. I ask them to deliver to the adress given.. The guy i was talking over phone was so rude he hang up on me several times. Now he dont want to answer my phone call. So still my item is in DTDC office. I paid DTDC to do their job. All phone calls from DTDC was recorded. So please contact Ambalamugal DTDC office and ask them to do thir job right. Non delivery of my item will taking this matter to the court of Law. I dont think DTDC wants do all that. So ask your guys to do the Job. [protected]. This was the number i was communicating with. The adress suppose to deliverd to Shobi Joy. Variyath house. Ambalamedu.p.o. 682303. Kerala.my cell no. [protected].Thanks

I got mail that says Product is shipped with Shipment ID- D75178907, bt when I tried to track that product, it is showing “ consignment number is invalid “. I have not received the product, delivery mail or any msg regarding the same

We have booked a consignment from Jalandur on 23.01.2021which pertains to the document number : D85530618. As per your tracking record we learnt that the consignment has reached chennai on 27.01.2021 and received a message stating that the consignment is out for delivery and when I called your office in Nugambakkam i got the same reply stating that consignment is out for delivery.We are located in just hardly 4Km radius from your Nungambakkam location.
Since this consignment is very important and time precious we have booked it in air cargo spending extra money.We were in desparate need of the consignment so waited till 8.00pm more than our office hours to just collect the consignment but in vain. the next day i contacted the jalandar office got the number of Nungambakkam branch incharge .he in turn gave me a number to contact, They inturn gave me the same status stating the consignment is out for delivery and also shared the number of the delivery person ([protected] Hemant) We have atlest tryed to call him more than 50 time s from my mobile, from jalandar and all the source of our associates but this guy didnt even pick the call or bothered to call back.I personally waited till 8.00pm on 28/01.2021 but again in vain he dint turn up .The beauty of this whole story is your person has blindly returned the consignment saying the premises was closed .This shows how this Nungambakkam branch people are so lethogic about their customers. And after waiting for 2 days now im registering the complaint .its 11.00 Am and im unable to recieve my consignment.Its so pathetic that i have ended up paying premium money for unworthy service .Hope atleast i get a reply for this big message.

I have sent courier From Visakapatnam to Kolkatha on 25th Jan 2021 night 8 pm at siripuram vishakapatnam its a saree for marriage to be delivered by 2nd Feb and at the time of booking the the manager said that if pay 995 the courier will be sent in three days but the courier was still not reached and it is showing that it was returned to Vizag Hub whats happening with My Shipment Tracking history or problem with working team please update me

Courier Number V60724308
My email ashok.[protected]@gmail.com
Mobile number [protected]

A covering letter sent from BPCL, Irumpanam, Kochi on 19.1.2021 vide consingnment no. R40074824 to Mr. K. E Tytes, BPCL, Irugur, Coimbatore. While tracking the consignmet, it was observed that parcel was returned due to door lock/office closed. BPCL is an oil company where round the clock office will be opened for 365 days in a year. Your delivery person has not visited BPCL office and he has given wrong information in your tracking record. He has never contacted me on my mobile number. Kindly take necessary action against the concerned and deliver my consignment at the earliest.

Regards,

K E Tytus, BPCL, CBE
[protected]

Not Deliver the Parcel
Hi,

There is courier parceled from my company to my address which is in Batala City, Punjab and it's very important for me to collect. DTDC returned it to RTO mentioning that "Not Delivered(ADDRESS INCOMPLETE OR WRONG (CIR))". Here they can do one thing,
1.Its the duty of the courier company to deliver the parcel to the address but they didn’t even came and not even try to call.

2. I have visited the courier office but they said that the parcel is here for 3 days but i have seen in the website of dtdc that the parcel came to my city and then return to RTO is initiated on the same day. This is what they trying to say me, that is really bad and not updating the parcel location is another fault.

AWB/Consignment no- Z43907978

Thanks,
Nitin