Submit a Complaint
Claimed

DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com
1
Updated: Dec 3, 2025
Complaints 11691
Resolved
1320
Unresolved
10371
So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
DTDC Courier & Cargo

DTDC Courier & Cargo reviews & complaints page 137

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rafa77
from Mumbai, Maharashtra
Jan 20, 2021
Report
Copy

My parcels courier number is C05780834.
To Address :
Amrutha Thananchayan
22, Velayudha gounder street,
South paal panai cherry, Nagapattinam - 611001
With these I had given two contact numbers of that address.
It is booked on 04/01/2021. Now it's been 15 days over till now they didn't deliver the parcel it's been showing redirected and not even update the status and not responding the calls.We had tried more than 100 calls to every number of Thanjavur branch and no one had picked it up.
+1 photos
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    [email protected]
    from Kolkata, West Bengal
    Jan 19, 2021
    Report
    Copy

    Address: 700129

    My order has been marked as been delivered. But I have not received any product or call. My consignment number: K2789455. I also raised two times complain from DTDC portal. but not received any update.
    Ticket number : 18220487. Attached all the document
    +2 photos
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Anshej Habin
      from Ernakulam, Kerala
      Jan 19, 2021
      Report
      Copy

      D63388465
      V60738675

      Tv and mixi broken in transit
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Srash
        from Hyderabad, Telangana
        Jan 19, 2021
        Report
        Copy

        My courier tracking number is H 22288304, address is h.no.3-9-1, SURYODAYA colony, lb Nagar, pin 500074 with the name RASHEEDA is delivered to wrong address, it's very important courier.please kindly respond immediately to solve the issue.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Reeshika
          from Delhi, Delhi
          Jan 19, 2021
          Report
          Copy

          My luggage was booked for courier on 16th Dec 2020 from Ranchi to Vadodara. There were 2 luggage, one got delivered and other is missing. Today is 19th Jan, more than a month after the booking and i am not able to track it in site as well .

          My consignment number is D60351083.

          They did a few phone calls and thats it for the follow up, no response.

          I am not aware where my luggage is, they are saying that it is mis routed, but no one has any idea where.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Manjaykumar
            from Mumbai, Maharashtra
            Jan 18, 2021
            Report
            Copy

            Sir my consignment no K27814592 bookd 13/01/20, but not dileverd .
            But probably add BABA MEDICAL STORE OPP -PANDEY JEE PETROL PUM IMALICHATTI MUZAFFARPUR BIHAR MOBNO-[protected] .proper add metion.
            Please kindly solve my problems
            +2 photos
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              AishwaryaRajulu1
              Jan 18, 2021
              Report
              Copy

              My parcel has reached the destination location but is not being moved because it is heavy, it has been a week I still didn't receive the parcel.

              D63777791
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                vdhamsania
                from Rajkot, Gujarat
                Jan 18, 2021
                Resolved
                Report
                Copy
                Resolved

                Address: Rajkot

                Dear Sir, My consignment no. Z60482416 was booked from delhi on 7 th jan... Present status of above POD is showing as received at Rajkot Hub on 11th Jan. But till date it is not delivered to me. When i contacted DTDC Rajkot HUB, they informed me that errenously they have marked as received at Rajkot. Physical courier is not received yet. I am chasing with customer care since last 4 days but no one is able to provide me clear status. Requesting for your intervention.

                My contact no.: [protected].
                Jan 18, 2021
                Complaint marked as Resolved 
                I have contacted DTDC courier Rajkot office, they informed me that erroneously they have marked as received at Rajkot. But physical courier is not received.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Jan 18, 2021
                Updated by vdhamsania                 My complaint is not resolved yet...
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Pradeep.R.Menon
                  from Kodungallur, Kerala
                  Jan 18, 2021
                  Report
                  Copy

                  Address: KVG Medical College Men's Hostel, Sullia

                  I send a parcel to my son Dr Sarath P.Menon KVG Medical College Men's Hostel, Kurunjibag, Sullia, D.K District Karnataka, Pin 574327, on[protected] at DTDC Kaloor, Branch, with Tracking No R39593117, but sorry to inform you that the consignment has been send to Trivandrum, instead of sending to Sullia. Kindly make necessary arrangements to divert the above courier to the mentioned address at the earliest, since he has got a function at college by this week end
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Dineshkumar k
                    from Mumbai, Maharashtra
                    Jan 17, 2021
                    Report
                    Copy

                    Address: No 16/5 3rd street Venkatesapuram Kannigapuram Chennai 600012

                    My product is live fish it almost 6 days completed still not received courier last status 14 jan raised query 3 times still revert also not received its very poor service
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      KoolzSach
                      Jan 17, 2021
                      Report
                      Copy

                      Address: Nagole Parcel Branch

                      My consignment number is D63368591

                      Package shows undelivered due to incomplete address, even though the address I provided is a correct one.

                      I[censored]nable to find at-least they should contact on the given number. The package has important stuff.

                      I hope my parcel gets delivered soon.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Niranjan Kumarr
                        from Mumbai, Maharashtra
                        Jan 17, 2021
                        Report
                        Copy

                        Address: Prodattur-9909324780

                        I have booked one consignment through H99361676 on 13.12.2020 from Prodattur Andhra Pradesh to Udangudi -Tamil Nadu but item not received till time.I have talked to many time about this item to booking centre but not found any good response, now say item is lost.
                        +1 photos
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Nitish Barla
                          from Mysore, Karnataka
                          Jan 17, 2021
                          Report
                          Copy

                          I did not receive item but in the tracker it shows delivered on 12-01-21.
                          Shipments number - D77240265.
                          Please check and revert asap.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sudhir Murkute
                            from Delhi, Delhi
                            Jan 17, 2021
                            Report
                            Copy

                            Address: Sandeep vijay Murkute In front of NSO Office Imperial institute of excellence, n7, cidco, aurangabad , Maharashtra 431003 8805987897,9975796036

                            Ulasnagar nagar se mera mobail phone bheja tha 6/1/2021 ko lekin oh
                            14/1/2021 ko aaya ithna hi nahi
                            *mobail ke badle mujhe pathar aaya
                            Mobail aaya hi nahi* please chek kare
                            Fast tracking number m98990099
                            Second tracking number m86324915
                            +2 photos
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Anshej Habin
                              from Ernakulam, Kerala
                              Jan 17, 2021
                              Report
                              Copy

                              TV and Mixi broke. Which I had parceled using DTDC.
                              D63388465
                              V60738675
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                U
                                utchi
                                from Mumbai, Maharashtra
                                Jan 16, 2021
                                Report
                                Copy

                                I sent a material through DTDC courier on 05jan2021 and still not yet received now 16jan2021 even register a complaint two times to customer care also.consignment number C05681716
                                +1 photos
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  kdp007
                                  from Puducherry, Puducherry
                                  Jan 15, 2021
                                  Report
                                  Copy

                                  My consignment status is being shown as RESTRICTED ENTRY-(OTR). no information or no call from dtdc regarding the status. if it is undeliverable, it should be informed to consignee, i will go and collect.
                                  unable to contact customer care number. taking hours to connect. no responsibility at all.
                                  my parcel tracking no D63343906, booked on 08/01/2021
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Ni2609
                                    from Durg, Chhattisgarh
                                    Jan 15, 2021
                                    Report
                                    Copy

                                    I booked one courier from DTDc courier services, Roshan Pura, opposite Bapu ki kutiya new market Bhopal on Jan 9 2021 .
                                    Shipment details are as follows:
                                    From : Bhopal
                                    To : Katni
                                    Shipment type : others
                                    Delivery Charges : Rs 130

                                    Because of the mistake done-by the Franchise in entering the destination pin code, the parcel has reached to Panjim, Goa instead of Katni

                                    Katni Pincode : 483501
                                    Panjim Pincode : 403501

                                    I have made Multiple calls to the Franchise owner and to there customer care service but there has been no constructive response up till now

                                    I was told they have marked the parcel for return from Panjim and the tracking shows that it was on its return and up till yesterday it came to Mumbai also from Panjim But today again it shows that it has been sent back to Panjim from Mumbai

                                    Customer card executives have been very rude and non courteous as well.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Saroja Bharatee
                                      from Ka�ma�rha�ti, West Bengal
                                      Jan 14, 2021
                                      Report
                                      Copy

                                      I haven't received my product from DTDC. There is no proper response from the customer service.
                                      I was asked to go to all the way to Siliguri and collect my parcel. When I went there, the staff instead of looking for my lost parcel asked me why I went there after a month. It was their job to deliver my parcel and not the other way round. When I asked to meet with their manager, they did not let me meet him.
                                      The customer care hasn't been responsive either.
                                      Urgent help is required.
                                      Ref no.[protected]
                                      Tracking ID Z36852980
                                      +1 photos
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        U
                                        ULTRA OFFICE DURGAPUR
                                        from Ka�nke, Jharkhand
                                        Jan 14, 2021
                                        Report
                                        Copy

                                        Address: RC 101, GITANJALI PARK, CITY CENTRE DURGAPUR

                                        From burdwan to durgapur delivery takes 7 days which minimum time taken by 2 days.
                                        +1 photos
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        Jan 14, 2021
                                        Updated by ULTRA OFFICE DURGAPUR                                         Poor & worst Delivery

                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Shree Nandan Courier Service
                                          1
                                          (180)
                                          India Post
                                          1
                                          (9064)
                                          Maruti Air Couriers & Cargo
                                          2.2
                                          (23)