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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 137

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S
Sudhir Murkute
from Delhi, Delhi
Jan 17, 2021
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Address: Sandeep vijay Murkute In front of NSO Office Imperial institute of excellence, n7, cidco, aurangabad , Maharashtra 431003 8805987897,9975796036

Ulasnagar nagar se mera mobail phone bheja tha 6/1/2021 ko lekin oh
14/1/2021 ko aaya ithna hi nahi
*mobail ke badle mujhe pathar aaya
Mobail aaya hi nahi* please chek kare
Fast tracking number m98990099
Second tracking number m86324915
+2 photos
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    A
    Anshej Habin
    from Ernakulam, Kerala
    Jan 17, 2021
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    TV and Mixi broke. Which I had parceled using DTDC.
    D63388465
    V60738675
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      U
      utchi
      from Mumbai, Maharashtra
      Jan 16, 2021
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      I sent a material through DTDC courier on 05jan2021 and still not yet received now 16jan2021 even register a complaint two times to customer care also.consignment number C05681716
      +1 photos
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        K
        kdp007
        from Puducherry, Puducherry
        Jan 15, 2021
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        My consignment status is being shown as RESTRICTED ENTRY-(OTR). no information or no call from dtdc regarding the status. if it is undeliverable, it should be informed to consignee, i will go and collect.
        unable to contact customer care number. taking hours to connect. no responsibility at all.
        my parcel tracking no D63343906, booked on 08/01/2021
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          N
          Ni2609
          from Durg, Chhattisgarh
          Jan 15, 2021
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          I booked one courier from DTDc courier services, Roshan Pura, opposite Bapu ki kutiya new market Bhopal on Jan 9 2021 .
          Shipment details are as follows:
          From : Bhopal
          To : Katni
          Shipment type : others
          Delivery Charges : Rs 130

          Because of the mistake done-by the Franchise in entering the destination pin code, the parcel has reached to Panjim, Goa instead of Katni

          Katni Pincode : 483501
          Panjim Pincode : 403501

          I have made Multiple calls to the Franchise owner and to there customer care service but there has been no constructive response up till now

          I was told they have marked the parcel for return from Panjim and the tracking shows that it was on its return and up till yesterday it came to Mumbai also from Panjim But today again it shows that it has been sent back to Panjim from Mumbai

          Customer card executives have been very rude and non courteous as well.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            S
            Saroja Bharatee
            from Ka�ma�rha�ti, West Bengal
            Jan 14, 2021
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            I haven't received my product from DTDC. There is no proper response from the customer service.
            I was asked to go to all the way to Siliguri and collect my parcel. When I went there, the staff instead of looking for my lost parcel asked me why I went there after a month. It was their job to deliver my parcel and not the other way round. When I asked to meet with their manager, they did not let me meet him.
            The customer care hasn't been responsive either.
            Urgent help is required.
            Ref no.[protected]
            Tracking ID Z36852980
            +1 photos
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              U
              ULTRA OFFICE DURGAPUR
              from Ka�nke, Jharkhand
              Jan 14, 2021
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              Address: RC 101, GITANJALI PARK, CITY CENTRE DURGAPUR

              From burdwan to durgapur delivery takes 7 days which minimum time taken by 2 days.
              +1 photos
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Jan 14, 2021
              Updated by ULTRA OFFICE DURGAPUR               Poor & worst Delivery

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                P
                Prarthana vardekar
                from Powai, Maharashtra
                Jan 14, 2021
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                Consignment no D63101001 for Mumbai.
                Tracking status shows consignment delivered successfully on Tuesday but I have not received the parcel.
                Request the matter may be investigated for wrong status and instruction be given to made the delivery at the correct address as soon as possible.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  O
                  Osheen Nasar
                  from Mallasamudram, Tamil Nadu
                  Jan 14, 2021
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                  Address: 57/2,Hajiyar Illam, Masthan Street,

                  Hii...I placed my order on 11th Jan 2021 tracking ID V60768605 and suppose to deliver my order on 13th Jan 2021 but i didn't receive it...The package contain wedding materials which i needed immediately...I'm really disappointed with your service...Try to deliver it by today...it's emergency
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    A
                    Amal Yusaf
                    from Powai, Maharashtra
                    Jan 13, 2021
                    Resolved
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                    Resolved

                    Address: Pairknots, Veliyankode

                    I sent a Consignment from Kerala to Maharashtra On[protected]. The Consignment number of the same is R39799638. The tracking is not available when i tried as the update says Soft data uploaded and the origin destination is not also showing, but the Local franchise has already sent the Consignment. When i tried to Raise a Query on DTDC Website it said that the Consignment number is Invalid.
                    This is the Second time DTDC is messing with my consignments over the last 30 days. What a terrible service and customer response.
                    It's an Ecommerce Delivery and i don't get paid by the Ecommerce platform if the tracking ID showed DELIVERED regardless of whether the reciever recieve it or not. Look in to the issue and rectify it as soon as possible.
                    +1 photos
                    Jan 14, 2021
                    Complaint marked as Resolved 
                    The proper tracking is appearing now
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    Hello DTDC 
                    My name is Deepak pandey from kanpur, i am writing this mail for giving a complaint against one of your team members who is working from pune.
                    one of my friends sent me a phone via DTDC on[protected] and he sent me a video also of that phone, and as expected i was waiting for my parcel but after 2 days i called DTDC guy for tracking id, he denied to giving me tracking id.
                    After that he started asking for money to deliver my courier , he started telling me that my parcel is prepaid. I have to send him money, till now he took  10422 rs from me via phone pay.

                    and till today i didn't get my parcel. It's still with that DTDC guy i.

                    please sirMadam have a look into this situation.i am sending all transaction screenshots and that guy number please check .

                    DTDC guy number- [protected]

                    please check the attachment, please help me

                    Thanks 
                    Deepak pandey
                    ([protected])

                    Tracking Updates not available - Comment #3791317 - Image #0
                    Reply
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                      S
                      Swami Nath Singh
                      from Ka�ma�rha�ti, West Bengal
                      Jan 13, 2021
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                      Address: carve nagar pune

                      Bundle of books sent to pune to my daughter on7thdec2020but steel not reached
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        T
                        toki597
                        from Mumbai, Maharashtra
                        Jan 13, 2021
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                        I booked my suitcase on 4th Jan 21 vide ref no. D 85607598 from mumbai to kochi. It rchd after 10 days on 12 jan. Suitcase handle got broken while transit from mumbai to kochi. R u going to pay any compensation for reparing. You spoiled my suitcase. Look into this matter and revert bk.
                        +2 photos
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                          M
                          monikabalan
                          Jan 13, 2021
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                          Tracking no. D75919109

                          Booked on 5th jan.. Status not updated still
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            A
                            Anubhav Goel(Admin)
                            Jan 12, 2021
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                            18187790 for DTDC C/n no.R39823275

                            Even after numerous calls, endless waits on phones, and repeated promised, the courier is not delivered.

                            This is clearly breach of trust, and service commitments.

                            This delivery is extremely important to me, seems like you have lost it, and are taking me into a loop o[censored]nending calls.

                            Please respond to this at the earliest.

                            Friends, NEVER EVER use DTDC, worst worst worst
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              R
                              [email protected]
                              from Delhi, Delhi
                              Jan 12, 2021
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                              HI, I have not received any parcel on Tracking Id/ AWB number - U01688743. But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply me asap.
                              My mobile no. - [protected]
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                A
                                AishwaryaRajulu1
                                Jan 12, 2021
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                                I am searching D63777791 AWP number it us showing no data available
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  T
                                  toki597
                                  from Mumbai, Maharashtra
                                  Jan 11, 2021
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                                  Address: SLt sood, naval base kochi

                                  Pkt booked on 4th from mumbai for kochi but till to date not rcvd.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    F
                                    Forgot
                                    from Powai, Maharashtra
                                    Jan 11, 2021
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                                    Both my trunks and the two boxes in which my things were there are completely damaged and broken.Need my refund.Want a strict action to be taken again DTDC personal Rajeev Kumar and his supervisor amarander Pandey, who is regional officer Delhi that inspite of my repetitive mails they didn't even bother to respond back.I am following up over mail for this complaint since 26 dec2020.

                                    Himani Singh
                                    [protected]
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      N
                                      niravr
                                      Jan 11, 2021
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                                      Address: Rajkot Gujarat 360001

                                      Hi I have submitted pickup and drop facility request for courier containing laptop on 6th Jan 2020 through MyDTDC application. Tracking ID id #F30099874. It was picked up on same day. Origin address is of Rajkot Gujarat 360001 and Delivery address is of Porbandar Gujarat 360575. Usually shipement for the same distance delivered in 1 day. But I am observing unnecessary delay in delivery. Inspite of provding correct delivery address they mistakenely tried to deliver at the origin address. Online customer support also not resolving issue even after so many follow up. I need this courier as early as possible at Porbandar. Since 5 days it is stuck at DTDC Rajkot courier office.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        A
                                        Administrator Coresonant Systems Pvt. Ltd.
                                        Jan 11, 2021
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                                        Dear Team

                                        We have send the some important documents as on[protected] . This is our docket no : v60682758. We didn't received the courier still date.

                                        But it will shown like delivery was received by Mr. manoj.as on[protected].

                                        Kindly look into it and please resolve the issue on immediate effect .
                                        +2 photos
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