DTDC Courier & Cargo Complaints & Reviews

We have booked a consignment from Jalandur on 23.01.2021which pertains to the document number : D85530618. As per your tracking record we learnt that the consignment has reached chennai on 27.01.2021 and received a message stating that the consignment is out for delivery and when I called your office in Nugambakkam i got the same reply stating that consignment is out for delivery.We are located in just hardly 4Km radius from your Nungambakkam location.
Since this consignment is very important and time precious we have booked it in air cargo spending extra money.We were in desparate need of the consignment so waited till 8.00pm more than our office hours to just collect the consignment but in vain. the next day i contacted the jalandar office got the number of Nungambakkam branch incharge .he in turn gave me a number to contact, They inturn gave me the same status stating the consignment is out for delivery and also shared the number of the delivery person ([protected] Hemant) We have atlest tryed to call him more than 50 time s from my mobile, from jalandar and all the source of our associates but this guy didnt even pick the call or bothered to call back.I personally waited till 8.00pm on 28/01.2021 but again in vain he dint turn up .The beauty of this whole story is your person has blindly returned the consignment saying the premises was closed .This shows how this Nungambakkam branch people are so lethogic about their customers. And after waiting for 2 days now im registering the complaint .its 11.00 Am and im unable to recieve my consignment.Its so pathetic that i have ended up paying premium money for unworthy service .Hope atleast i get a reply for this big message.

I have sent courier From Visakapatnam to Kolkatha on 25th Jan 2021 night 8 pm at siripuram vishakapatnam its a saree for marriage to be delivered by 2nd Feb and at the time of booking the the manager said that if pay 995 the courier will be sent in three days but the courier was still not reached and it is showing that it was returned to Vizag Hub whats happening with My Shipment Tracking history or problem with working team please update me

Courier Number V60724308
My email ashok.[protected]@gmail.com
Mobile number [protected]

A covering letter sent from BPCL, Irumpanam, Kochi on 19.1.2021 vide consingnment no. R40074824 to Mr. K. E Tytes, BPCL, Irugur, Coimbatore. While tracking the consignmet, it was observed that parcel was returned due to door lock/office closed. BPCL is an oil company where round the clock office will be opened for 365 days in a year. Your delivery person has not visited BPCL office and he has given wrong information in your tracking record. He has never contacted me on my mobile number. Kindly take necessary action against the concerned and deliver my consignment at the earliest.

Regards,

K E Tytus, BPCL, CBE
[protected]

Not Deliver the Parcel
Hi,

There is courier parceled from my company to my address which is in Batala City, Punjab and it's very important for me to collect. DTDC returned it to RTO mentioning that "Not Delivered(ADDRESS INCOMPLETE OR WRONG (CIR))". Here they can do one thing,
1.Its the duty of the courier company to deliver the parcel to the address but they didn’t even came and not even try to call.

2. I have visited the courier office but they said that the parcel is here for 3 days but i have seen in the website of dtdc that the parcel came to my city and then return to RTO is initiated on the same day. This is what they trying to say me, that is really bad and not updating the parcel location is another fault.

AWB/Consignment no- Z43907978

Thanks,
Nitin

My parcel from Amazon reached the destination at Adimali, Idukki district of Kerala on 24th January, 2021 but they're not attempt to deliver my package. I called their office so many times but they didn't respond. My tracking report yesterday (27th) shows that the package delivered to me. It's not received me nor they call me. Today morning also I tried to contact them but they are not picking up my calls. I registered a complaint with customer care under case#18279770. Still no response from the branch or the cc.

Consigment U01692047 not deliverd in below Address till date showing delivery fail

No 15, 1st & 2nd Floor, Sri Balaji Complex Whites Lane, Whites Road, Royapettah Chennai - 600014. Phone[protected].

I complaint before 6 time about DTDC Habra Branch one of worker Nitish Kumar Majumder till now my 8 Purcel return because of He said if I am not recieve Purcel He return it because he get his salary if he deliver or not today is same this he said he can do anything with Purcel if am not recieve at Habra brach he get his salary please Take a action about Habra Branch Nitish Kumar Majumder

Tracking Num- D74964006

D92915819 tracking no is showing lost booked from Jaipur .Now dtdc courier office staff is saying that it is lost and client have to bear 100% loss .

Why 100% loss will be beared by client ?

I live in Gujarat State Capital Gandhinagar, which has been marked as NON SERVICEABLE AREA. I wasn't even informed or given an email regarding this - when they are situated in Ahmedabad which is just beside Gandhinagar.
I have been delivered products at my location multiple times so I it's not as if I live in a remote location. There was no call, no email and I only got to know that they have refused to deliver on checking status history.br...

A46750312 My DTDC courier has been showing OTR for the past 5 days. Please reattempt the delivery and update the status ASAP.

While checking the status of my parcel, I found this sudden change in my status where my parcel status was stated as consignment Redirected, however the courier person didn't even came at my place nor did he called or msged me for the same. After a lot of calls an messages to the customer care, no one responded to my calls & query.. I am really scared about my parcel. Courier companies should improve their services, so that their customers do not suffer :/

D63493551 . Laptop still not delivered to my company Xome services ltd bangalore.
Without Laptop they wont clear my salary and documents. Please help, I have been complaining to DTDC from past week but no reply at all.

Dtdc courier service not delivery parcel in month, and low service also

I was not and was not aware of the delivery of my package on the day it got marked as out of delivery. I asked the delivery boy to reattempt it the next day but he refused to do so and threatened to cancel the order if not delivered that day. Despite telling him so many times that that's an important shipment and I am not home I can not receive it, he misbehaved and told me he is canceling my order. I tried calling him the next day but he never picked up the call. Such delivery guys should be given thorough training in behavior and courtesy before they are sent for delivery. Delivery Guy Name: Ravi Dubey

Consignment Number : K36155656
In tracking details, the consignment is said to be undelivered due to wrong/incomplete address or wrong CIR, but the address given is absolutely fine as all other cooriers are delivered regularly without any trouble. The primary and alternate contact numbers mentioned on the consignment is also working, but noone from DTDC ever contacted on any of the given numbers.
My consignment contains important documents, please look into this and arrange the delivery at earliest.

My consignment no is M02946472 they are showing succesfully delivered and i have not received the parcel.how this is possible even receiver also showing as D where have you delivered the parcel ? To whom ? You guys don't even call me once and didn't give qn otp as well. What kind of service you are providing.

My courier reched Bellary on 21st this month and till today 24th this was not delivered by DTDC, I have called your ASM Mr Arif 3 days back but till no response from any of your representative, your franchise owner speaking without responsible
Consignment no H60133052

My name is Mohammed anas perwez
My consignment no is D85389215
My friend sent me my laptop and I received it on 20 jan 2021 but it's damaged and i filled complain thrice in dtdc but they ar no assisting and it was a insured parcel upto 50000 of surcharges but they are not replying me regarding it my laptop display is damaged and has few dents and scratches on its surface please help me regarding this

I work from home at Malvan, a town in the Sindhudurg district. I was supposed to receive my office Laptop through DTDC. The DTDC person called me and told that they cannot deliver to Malvan. He asked me to come to Kankavli which is 55 km away from my home immediately. The person talked to me rudely and asked me raised a cmplaint. If DTDC could not deliver to Malvan then why did they accept the order. My company could have booked through some other courier company. This is cheating with customer and needs serious action. This is totally unprofessional and highly unacceptable. I want my Laptop delivered immediately. My office work is held up due to this. The Consignment Number is V61139638 with DTDC. The delivery address is 74, Miryabanda, Sarekot, Tal Malvan, Dist Sindhudurg.416606. Please look into the issue urgently. .

My parcel (A[protected] was out for delivery but wasn't delivered and instead now its showing as undelivered because of wrong or incomplete address. I didn't even receive a phone call from the company side. I need my parcel delivered to me. Totally unprofessional way of delivery, i was already waiting too long for my parcel to get out of the Chennai apex facility and finally be out for delivery. So disappointed with this service. Customer service people are also kind of rude. I AM SO DONE.