DTDC Courier & Cargo Complaints & Reviews

My parcel has reached the destination location but is not being moved because it is heavy, it has been a week I still didn't receive the parcel.

D63777791

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: Rajkot

Dear Sir, My consignment no. Z60482416 was booked from delhi on 7 th jan... Present status of above POD is showing as received at Rajkot Hub on 11th Jan. But till date it is not delivered to me. When i contacted DTDC Rajkot HUB, they informed me that errenously they have marked as received at Rajkot. Physical courier is not received yet. I am chasing with customer care since last 4 days but no one is able to provide me clear status. Requesting for your intervention.

My contact no.: [protected].

Jan 18, 2021

Complaint marked as Resolved

I have contacted DTDC courier Rajkot office, they informed me that erroneously they have marked as received at Rajkot. But physical courier is not received.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Jan 18, 2021

Updated by vdhamsania My complaint is not resolved yet...

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Address: KVG Medical College Men's Hostel, Sullia

I send a parcel to my son Dr Sarath P.Menon KVG Medical College Men's Hostel, Kurunjibag, Sullia, D.K District Karnataka, Pin 574327, on[protected] at DTDC Kaloor, Branch, with Tracking No R39593117, but sorry to inform you that the consignment has been send to Trivandrum, instead of sending to Sullia. Kindly make necessary arrangements to divert the above courier to the mentioned address at the earliest, since he has got a function at college by this week end

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Address: No 16/5 3rd street Venkatesapuram Kannigapuram Chennai 600012

My product is live fish it almost 6 days completed still not received courier last status 14 jan raised query 3 times still revert also not received its very poor service

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Address: Nagole Parcel Branch

My consignment number is D63368591

Package shows undelivered due to incomplete address, even though the address I provided is a correct one.

I[censored]nable to find at-least they should contact on the given number. The package has important stuff.

I hope my parcel gets delivered soon.

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Address: Prodattur-9909324780

I have booked one consignment through H99361676 on 13.12.2020 from Prodattur Andhra Pradesh to Udangudi -Tamil Nadu but item not received till time.I have talked to many time about this item to booking centre but not found any good response, now say item is lost.

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I did not receive item but in the tracker it shows delivered on 12-01-21.
Shipments number - D77240265.
Please check and revert asap.

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Address: Sandeep vijay Murkute In front of NSO Office Imperial institute of excellence, n7, cidco, aurangabad , Maharashtra 431003 8805987897,9975796036

Ulasnagar nagar se mera mobail phone bheja tha 6/1/2021 ko lekin oh
14/1/2021 ko aaya ithna hi nahi
*mobail ke badle mujhe pathar aaya
Mobail aaya hi nahi* please chek kare
Fast tracking number m98990099
Second tracking number m86324915

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TV and Mixi broke. Which I had parceled using DTDC.
D63388465
V60738675

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I sent a material through DTDC courier on 05jan2021 and still not yet received now 16jan2021 even register a complaint two times to customer care also.consignment number C05681716

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My consignment status is being shown as RESTRICTED ENTRY-(OTR). no information or no call from dtdc regarding the status. if it is undeliverable, it should be informed to consignee, i will go and collect.
unable to contact customer care number. taking hours to connect. no responsibility at all.
my parcel tracking no D63343906, booked on 08/01/2021

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I booked one courier from DTDc courier services, Roshan Pura, opposite Bapu ki kutiya new market Bhopal on Jan 9 2021 .
Shipment details are as follows:
From : Bhopal
To : Katni
Shipment type : others
Delivery Charges : Rs 130

Because of the mistake done-by the Franchise in entering the destination pin code, the parcel has reached to Panjim, Goa instead of Katni

Katni Pincode : 483501
Panjim Pincode : 403501

I have made Multiple calls to the Franchise owner and to there customer care service but there has been no constructive response up till now

I was told they have marked the parcel for return from Panjim and the tracking shows that it was on its return and up till yesterday it came to Mumbai also from Panjim But today again it shows that it has been sent back to Panjim from Mumbai

Customer card executives have been very rude and non courteous as well.

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I haven't received my product from DTDC. There is no proper response from the customer service.
I was asked to go to all the way to Siliguri and collect my parcel. When I went there, the staff instead of looking for my lost parcel asked me why I went there after a month. It was their job to deliver my parcel and not the other way round. When I asked to meet with their manager, they did not let me meet him.
The customer care hasn't been responsive either.
Urgent help is required.
Ref no.[protected]
Tracking ID Z36852980

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Address: RC 101, GITANJALI PARK, CITY CENTRE DURGAPUR

From burdwan to durgapur delivery takes 7 days which minimum time taken by 2 days.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Jan 14, 2021

Updated by ULTRA OFFICE DURGAPUR Poor & worst Delivery

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Consignment no D63101001 for Mumbai.
Tracking status shows consignment delivered successfully on Tuesday but I have not received the parcel.
Request the matter may be investigated for wrong status and instruction be given to made the delivery at the correct address as soon as possible.

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Address: 57/2,Hajiyar Illam, Masthan Street,

Hii...I placed my order on 11th Jan 2021 tracking ID V60768605 and suppose to deliver my order on 13th Jan 2021 but i didn't receive it...The package contain wedding materials which i needed immediately...I'm really disappointed with your service...Try to deliver it by today...it's emergency

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Address: Pairknots, Veliyankode

I sent a Consignment from Kerala to Maharashtra On[protected]. The Consignment number of the same is R39799638. The tracking is not available when i tried as the update says Soft data uploaded and the origin destination is not also showing, but the Local franchise has already sent the Consignment. When i tried to Raise a Query on DTDC Website it said that the Consignment number is Invalid.
This is the Second time DTDC is messing with my consignments over the last 30 days. What a terrible service and customer response.
It's an Ecommerce Delivery and i don't get paid by the Ecommerce platform if the tracking ID showed DELIVERED regardless of whether the reciever recieve it or not. Look in to the issue and rectify it as soon as possible.

Jan 14, 2021

Complaint marked as Resolved

The proper tracking is appearing now

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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P

pandeydeepak06

from Delhi, Delhi

Jan 24, 2021

Hello DTDC
My name is Deepak pandey from kanpur, i am writing this mail for giving a complaint against one of your team members who is working from pune.
one of my friends sent me a phone via DTDC on[protected] and he sent me a video also of that phone, and as expected i was waiting for my parcel but after 2 days i called DTDC guy for tracking id, he denied to giving me tracking id.
After that he started asking for money to deliver my courier , he started telling me that my parcel is prepaid. I have to send him money, till now he took 10422 rs from me via phone pay.

and till today i didn't get my parcel. It's still with that DTDC guy i.

please sirMadam have a look into this situation.i am sending all transaction screenshots and that guy number please check .

DTDC guy number- [protected]

please check the attachment, please help me

Thanks
Deepak pandey
([protected])

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Address: carve nagar pune

Bundle of books sent to pune to my daughter on7thdec2020but steel not reached

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I booked my suitcase on 4th Jan 21 vide ref no. D 85607598 from mumbai to kochi. It rchd after 10 days on 12 jan. Suitcase handle got broken while transit from mumbai to kochi. R u going to pay any compensation for reparing. You spoiled my suitcase. Look into this matter and revert bk.

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Tracking no. D75919109

Booked on 5th jan.. Status not updated still

DTDC Courier & Cargo customer support has been notified about the posted complaint.

DTDC Courier & Cargo Complaints & Reviews

File a complaint to DTDC Courier & Cargo

DTDC Courier & Cargo reviews & complaints page 138

My parcel is still in transit

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Consignment No. Z60482416 Not delivered till date

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Courier dispatched to Trivandrum instead of Sullia

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Courier not delivered

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Package undelivered - Incomplete address

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Parcel not delivered from more than one month

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Item not received

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Parcel chori

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TV screen broken - 32'.

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DTDC courier not yet received consignment number C05681716

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Unable to get my parcel

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Shipment didnt get delivered

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Package not delivered. Customer service not giving proper response. Delivery pending for almost 2 months

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Poor & worst Delivery

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Item not received. During tracking it shows delivered

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Delayed Delivery

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Tracking Updates not available

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Courier not received by consignee

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Item broken

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Not updated

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