DTDC Courier & Cargo Complaints & Reviews

Consignment no D63101001 for Mumbai.
Tracking status shows consignment delivered successfully on Tuesday but I have not received the parcel.
Request the matter may be investigated for wrong status and instruction be given to made the delivery at the correct address as soon as possible.

Hii...I placed my order on 11th Jan 2021 tracking ID V60768605 and suppose to deliver my order on 13th Jan 2021 but i didn't receive it...The package contain wedding materials which i needed immediately...I'm really disappointed with your service...Try to deliver it by today...it's emergency

I sent a Consignment from Kerala to Maharashtra On[protected]. The Consignment number of the same is R39799638. The tracking is not available when i tried as the update says Soft data uploaded and the origin destination is not also showing, but the Local franchise has already sent the Consignment. When i tried to Raise a Query on DTDC Website it said that the Consignment number is Invalid.
This is the Second time DTDC is messing with my consignments over the last 30 days. What a terrible service and customer response.
It's an Ecommerce Delivery and i don't get paid by the Ecommerce platform if the tracking ID showed DELIVERED regardless of whether the reciever recieve it or not. Look in to the issue and rectify it as soon as possible.

Bundle of books sent to pune to my daughter on7thdec2020but steel not reached

I booked my suitcase on 4th Jan 21 vide ref no. D 85607598 from mumbai to kochi. It rchd after 10 days on 12 jan. Suitcase handle got broken while transit from mumbai to kochi. R u going to pay any compensation for reparing. You spoiled my suitcase. Look into this matter and revert bk.

Tracking no. D75919109

Booked on 5th jan.. Status not updated still

18187790 for DTDC C/n no.R39823275

Even after numerous calls, endless waits on phones, and repeated promised, the courier is not delivered.

This is clearly breach of trust, and service commitments.

This delivery is extremely important to me, seems like you have lost it, and are taking me into a loop o[censored]nending calls.

Please respond to this at the earliest.

Friends, NEVER EVER use DTDC, worst worst worst

HI, I have not received any parcel on Tracking Id/ AWB number - U01688743. But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply me asap.
My mobile no. - [protected]

I am searching D63777791 AWP number it us showing no data available

Pkt booked on 4th from mumbai for kochi but till to date not rcvd.

Both my trunks and the two boxes in which my things were there are completely damaged and broken.Need my refund.Want a strict action to be taken again DTDC personal Rajeev Kumar and his supervisor amarander Pandey, who is regional officer Delhi that inspite of my repetitive mails they didn't even bother to respond back.I am following up over mail for this complaint since 26 dec2020.

Himani Singh
[protected]

Hi I have submitted pickup and drop facility request for courier containing laptop on 6th Jan 2020 through MyDTDC application. Tracking ID id #F30099874. It was picked up on same day. Origin address is of Rajkot Gujarat 360001 and Delivery address is of Porbandar Gujarat 360575. Usually shipement for the same distance delivered in 1 day. But I am observing unnecessary delay in delivery. Inspite of provding correct delivery address they mistakenely tried to deliver at the origin address. Online customer support also not resolving issue even after so many follow up. I need this courier as early as possible at Porbandar. Since 5 days it is stuck at DTDC Rajkot courier office.

Dear Team

We have send the some important documents as on[protected] . This is our docket no : v60682758. We didn't received the courier still date.

But it will shown like delivery was received by Mr. manoj.as on[protected].

Kindly look into it and please resolve the issue on immediate effect .

Hello Sir, My parcel sent from Bangalore to Pune with DTDC courier service. The delivery address in Pune is deliverable but they sent my parcel back to origin without informing me.
I did not get any call for delivery and they have closed the complaint query automatically which was raised by me.
Consignment No. - B75566123

I am totally dissatisfied with the service.and the complaint is about the rude behaviour of your employees at Nagole branch.
I've sent the courier with experiment material from Bhimavaram to IICT tarnaka Hyderabad on 28/11/2020.and it was not delivered in the specified location and misplaced to PUNE Maharashtra.
Again I sent the courier from Bhimavaram to IICT tarnaka on 31/12/2020 and now the parcel is not delivered and it's at Nagole branch in damaged condition.(box was broken, material was wasted).on top of it your Employees are calling to the customer(who's has to receive the parcel at IICT) and talking very rude.he is a cheif SCIENTIST and your staff are so annoying to behave like this.
Because of your negligence item in my parcel got damaged and definitely I am expecting apologies and refund amount of rs.1000 for the damage.
Awaiting for you response ASAP.if not I am going to raise a consumer complaint on this issue legally.
My contact number:[protected]

A billing machine from Softland India pvt ltd that came to the Govt.Veterinary Dispensary Vechoochira, Pathanamthitta Dist.Kerala on the 01.01.2021 was returned without any notice.and the staff working in ranny branch behaved very badly.

The courier details is R[protected]Billing Machine from Softland India Pvt.ltd Trivandrum

The details of Misbehaving office and the staff is given below
Courier DTDC
Branch M/S. NANDHANAM
Address RANNI, KOTTARATHIL BUILDINGS FR ADDRESS RANNY 689672
City Ranny
State
PIN 689672

Contact Person
Mobile [protected]

I had ordered for Peanuts(5 kgs) from Sikandar Foods Sundernagar Gujrat vide DTDC EXPRESS no D63717946 on31 Dec 2020. There were supposed to be 10 packets of 500 gms each in the package. the total weight of the package as recorded in the courier slip is 5.800 kgs (which must be including the packing).
i recieved the package on 05 Jan 2021 and found only 8 packets inside.(Total 4 kgs only).The package seemed to be sealed with tape etc properly while opening. on closer inspection later i found a cut mark in the middle of the box over the DTDC tape seal and reseal of the place with transparent cello tape again.
A recorded weight of 5.800 kg on DTDC receipt and the cut marks etc with only 4 kgs received by me clearly indicates that 02 packets have been removed in transit intentionally and resealed.
This is a worse experience i have had with DTDC and would never again depend on the company for any service. I would like to raise the issue with DTDC for a suitable compensation.
All docs and photos of invoice and packages are attached.
Regards
KK Bhaduri
Wg CDr
p3/3 Officers Enclave 4AFSB
Varanasi Cantt
Varanasi-221002

My car is standing from 8 days, I booked car parts from your courier facility express service) on 4/1/21 but not delivered yet. The consignment number id V61080292. The consignment is moving from Patna to Gaya and vice-versa in Bihar.

I have sent a courier ID V60020328 of item "Badminton Sports bat" at DTDC, Madiwala branch, Bangalore at[protected] and sent to "Sundara Vignesh I, 2/904 MMS Colony 8th Street, Kannanendhal, Madurai-625014, mob:[protected]". DTDC Madurai today(27/08/2020) called the recipient and informed them that the Badminton bat is completely broken and told to collect it from their office. It was a huge shock for him since the item sent was properly packaged and sent as Handle with car.I mean how come the transportation team was so much ridiculous in handling such things, I have lost the good faith in your services because of this incident since the product is more valuable not in terms of cost but in usage. I would condemn such actions from your side and want to take severe actions on this incident and would like both the claim and the courier charges to be refunded to me.I would need the complete damage report on how such an incident happened because breaking iron bat is not an easy job and also the behavior of the officials at the Madurai branch also i would request a sincere apology from your end.

I booked courier..from erode to vellode..but i saw status ..in that mentioned non serviceable...if non serviceable place means then y you are booking ..my courier ..you want to tell previously..my consinment number C05669445