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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 139

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P
premjibabu
from Powai, Maharashtra
Jan 6, 2021
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This is the package dispached to mr. sariq rana bijnor to premji c/o bajaj kagaj ltd. 112, zamuka unnao (u.p.) pincode no 209801. docket No. U00789399 DT.31.12.2020
Which is not recieved.and returned back to BIJNOR.

PREMJI MOB NO.[protected]
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    banoalisha
    from Delhi, Delhi
    Jan 6, 2021
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    Address: Flat No: C2/306, Arihant Anshula, Taloja Ghot, Navi Mumbai, Maharashtra - 410208

    I ordered a dress online from a seller called Zainy Aftab Modi, my courier was sent through DTDC. First they informed the seller that the package has been delivered but I never received it, then when the seller made a complaint, they called me asking me to collect the package and I refused because I stay alone and I have a broken leg. They assured to deliver the courier, I have been waiting for more than a week and till now I didn't receive it. The delivery boy has upload fake POD and shared with the seller, that is not my sign and all other signs in the document look the same. I want my courier to be delivered soon or I am going to raise a legal complaint. My tracking ID is - D75914041
    +1 photos
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      aniljothomas
      Jan 6, 2021
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      Sent cakes and chocolates to Hyderabad. Cakes missing. Parcel tampered with by the DTDC employees.
      +1 photos
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        A
        agrawal.khush
        Jan 6, 2021
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        Hi..My Tracking no. for dtdc courier is D63472843. The courier was rerouted back to destination (Bangalore). I tried calling dtdc customer care service hundreds of time but nobody picked the call. How the courier company can be so careless? If they have confusion in delivery address then their dtdc office at Chandrapur should have called me. Please resolve it as soon as possible. Please contact me on this [protected].
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          A
          Amal Yusaf
          from Powai, Maharashtra
          Jan 5, 2021
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          I sent a Consignment through DTDC with the consignment number of R39122777 from Ponnani branch to Sikkim on[protected] that contains a pair of shoes. The stated above package is an Amazon order and should have delivered before[protected]. The DTDC Representives had booked the package to wrong direction(Cochin) even though the Address and pincode on my package is of Sikkim.

          I contacted DTDC Customer support several times to notify this issue, They assured to redirect the package but haven't done that till now. It's been more than 10 days i have been constantly contacting them to redirect the package but they are breaking their promises every time.
          Currently the package is at Cochin for the last 7 days and haven't redirected towards the correct location till now.
          I am an Ecommerce seller and now tired of such terrible service that DTDC put forth
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            V
            Vishal Savita
            from Powai, Maharashtra
            Jan 4, 2021
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            Address: H.no:-I 5,Gali no:-15,Defence Colony,, Maruti Kunj,Bhodsi

            Mujhe job mein nahin Rakha ja raha hai mujhe ek Mahina ho gaya hai aur bad mein pyare ki jo aapane abhi nahin jarurat hai mujhe pass milegamujhe kam mein operation mein bhi kam mein Rakha jata hai apne delivery ki karate hain aur mera vacher pass nhi karta jabardasti delivery karte h mana karta tabhi karwata h sir request please
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              A
              Ameee
              Jan 4, 2021
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              My parcel was book from Gujarat to tamilnadu. D63715916..after receiving my parcel I opened with live video inside the parcel it has two packages.. All two of the package got damaged and tore... Cheating happening.about nearly it's cost 10000rs...i raised a complaint in dtdc Pudukotai branch manager... Let's see what happened
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                A
                Avinash Ansh
                from Powai, Maharashtra
                Jan 4, 2021
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                I have visited today DTDC near Amrapali leisure, Noida extension to courier a shoes to Hosiarpur, The weight of the shoes was 950 gram, But they charged me 335 saying that for shoe the charge is fixed. The charge should me max 150.
                Please help me as they cheated me
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                  A
                  Ahmed Majaz
                  from Powai, Maharashtra
                  Jan 3, 2021
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                  Address: Shimoga, Karnataka, India.

                  Hi Sir,

                  I did courier my monitor and CPU with DTDC courier service from Shimoga Karnataka to Shivkashi Tamilnadu, I did travel insurance also cost 10, 000 so for travel insurance I bare 300 extra, While transportation my CPU and monitor has damaged it's not working even Monitor also not working, kindly please see the the below I have attached all pics of damage and receipt please do the needful for claim. And I concern this to branch also they stated that it's taken long procedure and complaint in consumer court and my question is if I did travel insurance also why they are not claiming.
                  Mob [protected]
                  Consignment number: D61118311
                  Please do the needful.
                  +2 photos
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Jan 03, 2021
                  Updated by Ahmed Majaz
                  Hi Sir,

                  I did courier my monitor and CPU with DTDC courier service from Shimoga Karnataka to Shivkashi Tamilnadu, I did travel insurance also cost 10, 000 so for travel insurance I bare 300 extra, While transportation my CPU and monitor has damaged it's not working even Monitor also not working, kindly please see the the below I have attached all pics of damage and receipt please do the needful for claim. And I concern this to branch also they stated that it's taken long procedure and complaint in consumer court and my question is if I did travel insurance also why they are not claiming.
                  Mob [protected]
                  Consignment number: D61118311
                  Please do the needful.

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                    B
                    Byadav Yadav
                    Jan 3, 2021
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                    Address: 104 area vishakapatnam 530018

                    Shipment not delivered and tha current status is showing delivery failed
                    +1 photos
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                      B
                      Byadav Yadav
                      Jan 3, 2021
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                      Address: 104 area vishakhapatnam 530018

                      Shipment not delivered on time
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        R
                        Rohit Ravindra
                        from Delhi, Delhi
                        Jan 3, 2021
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                        I have sent a courier from Surar to Jejuri (Pin code - 412303 ) on 28th December 2020 with the consignment number A91109370. This has very important stuff and the online tracking now says not delivered ( customer not available - (Cir). I gave 2 alternative numbers in case something happened and dtdc never tried to contact me on any of the for delivery and now says not delivered. They haven't sent him any communication of this either. I could only see this when i tracked it even though I went online and registered my phone for tracking. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers available. All numbers online seem to be wrong. This is very important courier and this kind of irresponsible service is outrageous.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          Lieutenant Commander Nishant Sharma
                          from Mumbai, Maharashtra
                          Jan 2, 2021
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                          Address: South Extension Delhi

                          I had handed over an consignment to DTDC courier South Extension, Delhi on 30 December 2020 (AWB no.Z[protected]. The consignment was to be sent to Gurgaon. I was promised that the packet would be delivered by 11:00 am on 31st December 2020. But to my surprise the packet has not been delivered as on today i.e.2 January 2021 afternoon. I want to file complaint with the consumer grievance cell against the company (branch at South extension) and demand compensation of ₹5000 for the delay in my consignment which was a demand draft worth ₹2, 00, 000/- required for the registration of my house at Gurgaon.

                          Best regards
                          Cdr Nishant Sharma
                          +1 photos
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                            S
                            Suma purnima
                            from Delhi, Delhi
                            Jan 2, 2021
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                            Address: GUMMADIDALA

                            I didn't received my courier but in tracking status it showing courier has successful delivered.
                            My Tracing id: H21986728
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              V
                              from Delhi, Delhi
                              Jan 2, 2021
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                              Address: Sree Krishna fuel , Kadanapally , Kannur . District , Keralaa

                              We have purchased some material from Kashipur, Delhi and booked through DTDC EXPRESS . Vide or no I 03363217 dt 30 /12/20 . But till today we have not received the material or are not able to trace the consignment. . In DTDC site it is shown as not booked . Kindly help us . We are urgent need of material .
                              +1 photos
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                                S
                                SushmitaP
                                Jan 2, 2021
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                                I am iving in Pune. This is a complain regarding the parcel number P56555582.

                                Sir I courriered this parcel from Pune DTDC on the 22 nd of December to an address in Madurai that is not delivered till date.

                                I called many customer care pleople, the parcel is lying around in the branch undelivered.

                                I trust DTDC and it's service. The delivery guy and the local branch people are uncooperative.

                                Please do the needful. Thank you so much.

                                The delivery address is :
                                Vinayak Linga Collections
                                Devaki Sundarapandiyan
                                11/72.C Malayandi theatre street, Keelaputhur,
                                Usilampatti 625532
                                Madurai(Dt)
                                [protected]
                                [protected]
                                +2 photos
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                                  SushmitaP
                                  Jan 1, 2021
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                                  I am iving in Pune. This is a complain regarding the parcel number P56555582.

                                  Sir I courriered this parcel from Pune DTDC on the 22 nd of December to an address in Madurai that is not delivered till date.

                                  I called many customer care pleople, the parcel is lying around in the branch undelivered.

                                  I trust DTDC and it's service. The delivery guy and the local branch people are uncooperative.

                                  Please do the needful. Thank you so much.

                                  The delivery address is :
                                  Vinayak Linga Collections
                                  Devaki Sundarapandiyan
                                  11/72.C Malayandi theatre street, Keelaputhur,
                                  Usilampatti 625532
                                  Madurai(Dt)
                                  [protected]
                                  [protected]
                                  +3 photos
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Jan 02, 2021
                                  Updated by SushmitaP
                                  No one has responded yet. The parcel is still undelivered.
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                                    S
                                    Sreya Sajeev
                                    Dec 31, 2020
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                                    Address: Rajakkad, Idukki

                                    I am Sreya Sajeev from Idukki, Kerala. I have informed DTDC o[censored]nprofessional behavior of staffs at DTDC office Rajakkad, Idukki, Kerala twice. So far I have contacted DTDC with regard to 3 parcels. The parcel has been send in the name of a third party.

                                    Incident 1 - It came to my notice that Rajakkad, Idukki office is not providing doorstep delivery and on request, employee asked me to collect it from office and told me he would deliver only on his convenience. On telling to him I would raise a complaint, threatening response was 'go ahead with the complaint, nobody is going to enquire'.

                                    Incident 2- A parcel from High Court of Kerala lawyer was sent in the name of same third party (Surjith, Mahadeva Spices, Rajakkad). It said failed to deliver and on contacting them twice, employee asked me 'NOT TO SENT PARCELS ANYMORE IF I CAN'T TAKE IT FROM OFFICE'. Next day status of parcel was shown 'delivered' and product was not delivered. I contacted DTDC office and on informing him it's from High Court of Kerala, I received a call in 2 mins telling me product got delivered.
                                    Call records of the above can be send to cross check on request.
                                    3rd Parcel - Tracking id :[protected]
                                    Con no: R39330841
                                    Tracking details said product failed to deliver and could not find address. I didn't receive any call from DTDC. Despite that it says it failed to deliver. DTDC tracking says it's returned to sender but sender didn't receive any call so far.

                                    This is the third incident consecutively. This behavior from DTDC is unprofessional and breach of contract has occurred thrice. Not delivering the product is intentional as I have contacted them asking for doorstep delivery. DTDC employees are taking grudge against me this act of not delivering is intentional.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Ready for a meditation for compensation of 4000/-, failing which I would be filing a legal complaint in Consumer Forum, Idukki, Kerala
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                                      S
                                      Subi Nissar
                                      from Delhi, Delhi
                                      Dec 31, 2020
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                                      Package undelivered but shows delivered somewhere else
                                      No answer from dtdc bad review its 2nd time
                                      +1 photos
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                                        Raja Inbasekar
                                        from Delhi, Delhi
                                        Dec 31, 2020
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                                        Address: Chennai - Chettipedu 602105

                                        When enquired for POD copy in DTDC customer Care, there response is very poor and not able to reach the Concern DTDC person for POD copy.

                                        Kindly send POD copy for docket no D94808862 delivered on 18th Nov to Siemens LTD.

                                        To below mailID :

                                        i.[protected]@siemens.com
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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