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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 141

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K
Kumarshankarsingh
Dec 25, 2020
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Address: Dtdc customer service, exhibition road patna
Website: www.dtdc.in

I have booked a parcel from dtdc srinagar uttrakhand on 19 December 2020 as per dtdc courier tracking system I found that the parcel is at dtdc patna exhibition road branch from 22 december and they mentioned that area is not serviceable, but the area 800014 is serviceable as confirmed by customer support of dtdc.when i complained about it to dtdc customer care they are not doing anything simply saying wait .but I am getting mentally tourchered.finally on 25 December 2020 at 14:00 hrs i went at dtdc exhibition road patna branch to collect parcel, then they refused to hand over the parcel, they told manager is not there, but when I insisted they told parcel is missing and not available. Kindly help me out
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    V
    Vishal Bhawar
    Dec 25, 2020
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    Address: Narhe, Pune 411041

    Booked a parcel containing books from DTDC Franchise of Narhe, Pune for Nanded.
    Consignment No. Is P56612136.
    While tracking it shows consignment is invalid.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Y
      Yash Tuli
      Dec 24, 2020
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      Address: BH-154,Shalimar Bagh ,Delhi-110088

      So, i have sent a parcel from delhi to calcutta 4 days ago and the person who is running particular DTDC branch said me that the same parcel will be delivered in two days only and will be delivered before christmas for sure and he assured that he will be delivering as soon as possible but now tomorrow is christmas and no one is responding for my request and not picking up my phone and also on internet its written that shop is open 24/7 but they are not responding for my query and are saying that we cant track your order right now please call us in tomorrow i dont know wht the heck is going with this company and the person has taken all money from me also i have sent few parcel to delhi itself but its now 4 days many of them are not delivered till yet and also some of them are broken but we have wrapped them with double bubble wrap but i dont know how come they broke so i want refund from them only as they are not upto their promises .
      my contact no is [protected]
      will wait for your reply.
      my mail id is yashtuli.[protected]@gmail.com

      the person whos owning this office no is [protected]
      [protected]
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Dec 24, 2020
      Updated by Yash Tuli       So, i have sent a parcel from delhi to calcutta 4 days ago and the person who is running particular DTDC branch said me that the same parcel will be delivered in two days only and will be delivered before christmas for sure and he assured that he will be delivering as soon as possible but now tomorrow is christmas and no one is responding for my request and not picking up my phone and also on internet its written that shop is open 24/7 but they are not responding for my query and are saying that we cant track your order right now please call us in tomorrow i dont know wht the heck is going with this company and the person has taken all money from me also i have sent few parcel to delhi itself but its now 4 days many of them are not delivered till yet and also some of them are broken but we have wrapped them with double bubble wrap but i dont know how come they broke so i want refund from them only as they are not upto their promises .
      my contact no is [protected]
      will wait for your reply.
      my mail id is yashtuli.[protected]@gmail.com

      the person whos owning this office no is [protected]
      [protected]
      Dec 24, 2020
      Updated by Yash Tuli       he has also not given any recieving like bill or something and he is running DTDC how come it is possible?
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        R
        Renuka meena
        from Delhi, Delhi
        Dec 24, 2020
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        Address: Bhopalpura, Udaipur

        In my parcel papad, bakery biscuits and bakery items. So i tell to bhopalpura office girl that please take care of my parcel. But receiver found full cracked parcel. So i am very disappoint with your courier faculty and courier facilitates. send parcel Udaipur to belgadevi
        +4 photos
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          S
          Subinissar
          from Delhi, Delhi
          Dec 24, 2020
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          One of my packages not delivered yet but shows delivered somewhere else
          I have consignment number its D85254103 and package picture also i have
          +1 photos
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            S
            sojan thomas
            Dec 23, 2020
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            Address: Taliparamba

            Reception staff wD very rude while interaction at taliparamba office, kannur, kerala
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              M
              Manu P Jacob Ezhuparayil
              Dec 23, 2020
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              Address: Trikaripur Kasargod

              21 st august 2020 I have sent an Ayurveda medicine parcel to Dubai. But due to local restrictions, the parcel sent back to India. DTDC does not know whether any product is allowed in Dubai or not and I have paid Rs. 4200 as courier charge for medicine costing around Rs. 10000.
              But currently, DTDC guys don't know where the parcel is. I am going to the courier office every day and they say they are trying to find out the parcel. It is highly disappointing to see such a reputable company does not know where its customer's products gone.

              my number is [protected]
              +1 photos
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Dec 23, 2020
              Updated by Manu P Jacob Ezhuparayil               DATE WAS 21 OF OCTOBER NOT AUGUST
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                S
                Samarth7
                Dec 23, 2020
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                My replacement hasn't been picked up from the destination and i'm getting messages of you replacement has been dispatched it's been 4 days no update on that.
                Kindly look forward to this problem.

                Docket no.: D[protected]
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  S
                  ShamSK
                  Dec 23, 2020
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                  My Equipment (WD Elements 2TB USB 3.0 Portable External Hard Drive) was shipped through DTDC (Shipment No: B[protected] on 19th March-2020 from Bagalkot-Karnataka to Pune-Maharashtra.

                  But, even after 9 Months, it's neither delivered to the person in Pune Nor returned to the Owner in Bagalkot. Customer care people do not have the details of where my Shipment is.

                  The cost of the Product is approximately 6000 INR and has personal data in it.
                  +2 photos
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Dec 29, 2020
                  Updated by ShamSK                   Not received any update on my complaint.
                  Please expediate the request.
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                    S
                    Shivesh_Ranjan
                    from Delhi, Delhi
                    Dec 22, 2020
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                    My tracking id is H21751956, tht was booked on 16 dec from hyderabad, thy kept tht parcel in hyderabad only till 19th, I requested thm multiple times about urgent nature of that parcel but issue not resloved till date yesterday night thy forwarded my parcel to indore, i dont knw whn it is going to be delivered, i am totally fed up with this company, I will never use services of dtdc again .
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      C
                      chandra Goud
                      Dec 22, 2020
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                      Address: Kapra

                      The order number placed with the number h21883513
                      I’ve called the customer care on friday (18th) they said that it’s dispatched but not delivered.in the evening i found the status delivered but i dint receive any i’ve complained for about 3 times but i don’t receive any response till now
                      I hope to get a response and receive it as soon as possible
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        S
                        Simanta Bora
                        from Delhi, Delhi
                        Dec 22, 2020
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                        DTDC is one of the worst service provider. They broke my monitor when shipping and now they are not even replying to my queries as it was insured.
                        +1 photos
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                          K
                          Kishor Lokhande
                          Dec 22, 2020
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                          On 19/12/2020 I have sent one piece of subject baby nipple from Pune to hydrabad through your franchise having office near Kothrud bus stand Kothrud vide consignment no P56544072 paying 200/- as courier charges. Since same has been received in broken pieces, I request you to please consider my case and return my courier charges.
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                            M
                            Merin Alex
                            Dec 22, 2020
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                            Consignment number R39519415, my courier is being sent from kerala on 15.12.20 the shipment tracking status shows it successfully delivered on 21.12.20. K haven't received my item yet. They didn't even give a call.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              D
                              dr mamta
                              from Powai, Maharashtra
                              Dec 21, 2020
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                              Address: Dwarka delhi

                              My father booked a parcel( containing medicine for my gynecological issue, which need to have without delay) from lucknow to dwarka sector10, but dtdc has delivered the parcel at pnb branch. Dtdc has not even bothered to make a call to receiver. It's very bad about dtdc. I have a doubt that my medicines misplaced. It's really very costly as well as its cost my health due to delay in having medicine on time.
                              I request to authority arrange to deliver my parcel at right place immediately, else I have to go with legal procedure.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                preju123
                                Dec 21, 2020
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                                Address: KOLAKALURU VILLAGE , TENALI MANDAL,GUNTUR

                                My order d62629511 is missing in guntur branch, last 4 days i am following in guntur branch they actually dont know where is the parcel. I nned the material very very urgent. I am completely disappointed with their service. Even in cctv its very clear they received the courier in their office.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  M
                                  [email protected]
                                  Dec 21, 2020
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                                  Address: Jail road, nasik road, Nashik. Maharashtra

                                  D75913661
                                  Tracking number.

                                  My parcel is misplaced from DTDC, today tracking status showing me it's delivered but still I didn't receive my parcel, how to get back my parcel ?? Please solved my problem shortly..
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    A
                                    Anu bhagya
                                    Dec 21, 2020
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                                    It shows undelivered due to wrong address...but I have provided the exact address and for every order the same address is given...and they did not even call me...I need this to be delivered... consignment num H21947463
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Pls do helpful...it's important
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                                      S
                                      shyamashrivathsa
                                      from Mulki, Karnataka
                                      Dec 21, 2020
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                                      My package sent in DTDC courier service is not delivered even after 5 days since it reached the destination office. The DTDC office is within 2.5KMs from the delivery address and their delivery limit is 5 kms as confirmed from their customer service. Its very urgent documents what I have sent in the courier and these people are just playing with it. Moreover I raised a concern in their website 2 days back and no response from their side either!
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        A
                                        arunkumar deversetty
                                        Dec 21, 2020
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                                        Address: bangalore

                                        Its medical original documents of 16L undelivered to receiver, unable to raise complaint in portal, showing as delivered, customer call unresonsive
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        Dec 21, 2020
                                        Updated by arunkumar deversetty                                         courier no is D60908584
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