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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 142

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A
Arshadh Neymar Jr
Dec 21, 2020
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Its been 3 days since it shows fdm prepared.Still no delivery.The product was shipped on 16th december and today its 21 december.The status shows fdm prepared on 19th December.Please take necessary actions.The tracking id is C9822179
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    D
    D V R
    from Delhi, Delhi
    Dec 21, 2020
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    Address: Rayachoti

    My courier is missed and it was very emotional thing for me and tracking is showing that it was delivered
    H40854276
    +1 photos
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      Tina Biswas
      from Delhi, Delhi
      Dec 21, 2020
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      Tracking detail is showing that the consignment was delivered on 19.12.2020 at 17.26 hrs. But it didn't receive by me. No one from the courier had called me that day. The address was my office address and it reamains close for every saturday. How this can be delivered on saturday.
      Please do the needful as I can get my parcel as soon as possible.

      Tracking no.K35943027
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        S
        sunju2
        from Delhi, Delhi
        Dec 21, 2020
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        Address: hyderabad

        AFTER 7 DAYS, THE RECEIVER HAD TO GO TO LOCAL DTDC OFFICE TO COLLECT THE COURIER. SHAMELESS DTDC AFTER CHARGING RS:150.In their online site it is mentioned that the receiver was not available. Local DTDC #### never visited the receiver address. DTDC do not even have a proper CUSTOMER care number as none of the numbers work.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          J
          jhansirani vaka
          from Delhi, Delhi
          Dec 20, 2020
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          Size issue
          +1 photos
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            S
            sagarpandey7742
            from Delhi, Delhi
            Dec 20, 2020
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            Shipment redirected (LAST MILE MISROUTE -OTR)

            Address: B - 302, Vaibhav Platina, DPS Bopal Road Near Shilaj Circle, AHMEDABAD, GUJARAT 380059 India

            I have a parcel ( M[protected] coming from MUMBAI to AHMEDABAD. I checked the status and saw the package has reached AHMEDABAD but why does it show MISROUTE. I person from your end called me and asked my complete address and I told him so. It's been 3 days since then and I haven't got any update. The package is very important to me.
            VERY DISSATISFIED WITH THE SERVICE.
            PLEASE UPDATE ME ABOUT THE STATUS. I NEED MY PARCEL'
            br...
            +1 photos
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            A
            akhilawa
            Dec 20, 2020
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            Our package which was taken by dtdc courier to deliver to usa with consignment number n21494947 on 11/12/2020 with rs.4600 charged for package but it was returned to the local dtdc office with franchise code vf104 the respective local office called us in order to take our package back with no refund, they charged rs.4600 even for undelivered package.
            +1 photos
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              A
              Anjana Agarwal
              from Powai, Maharashtra
              Dec 20, 2020
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              The box and the contents of the box, they were partially rat eaten.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                P
                Parul__
                from Delhi, Delhi
                Dec 19, 2020
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                Package isn't received and is showing that it was delivered on 7th of December.
                I'd - Z58242371
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                  A
                  Afzal Dhankwala
                  from Delhi, Delhi
                  Dec 19, 2020
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                  Address: Baroda

                  I've couriered a gift to Kheda (Gujarat). There were two products while giving the product to the facility. I was shocked to receive a feedback ftom my friend that there is only one product received. While giving the product to the facility in Chennai the product weight was 300 gram however upon receipt of the product it was 100 gram. These details are updated in DTDC system.

                  I did not hear anything from the company yet. Also, none of the offices (office from were the product was dispatched / receiver unit) are responding appropriately.

                  Kimdly help.

                  I lost a bluetooth headset worth 3000.
                  +3 photos
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                    T
                    Tradition Uphold
                    from Delhi, Delhi
                    Dec 18, 2020
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                    I have had a parcel sent to my customer and they were asked to go to their office to collect as the address they entered not serviceable.My questions is if the pincode was not serviceable why did the DTDC site first approve of that pincode and moreover it was just 3km from the office. Ehy can't they deliver when the place is so near that means they are not at all customer oriented.Now if their site approved it's their responsibility to have it delivered not like some government office service..The franchise are pathetic set o[censored]nprofessional people. First of all they say no then it's no..they themself asked me to complain as they do not care..n more over there are no company presense n number to raise our concern..the numbers given are not working as well no one responds.. Inspite of telling the customer's issue that they are old people n can not go n collect from office..this is in Alleppey district..
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Dec 18, 2020
                    Updated by Tradition Uphold
                    This is in Alleppey branch and kalavoor franchise
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                      S
                      simran rattol
                      Dec 18, 2020
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                      Address: village. chappar post office distt patiala
                      Website: dtdc

                      I sent couier from India to vancover (Canada) on 24nov 2020 it is not delivered. when i track it showed in transit. i want to to the reason for delay and plz update when i can get it. it is very important for me.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        A
                        Admin Ppisr
                        from Delhi, Delhi
                        Dec 18, 2020
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                        Address: Poornaprajna Institute of Scientific Research, #167, Bidalur Post, Devanahalli 562 164.

                        Poornprajna Institute of Scientific Research is situated around 8Kms from the Devanahalli town. We are receiving samples, documents or consignments from all over. But when it is sent through DTDC (Desk-to-Desk Courier - to be precise) will never come to deliver them to the address mentioned on the documents, consignments etc. This is a wrong practice followed by the Devanahalli agency. Please advise your agent to follow the law of courier and arrange to deliver the goods.documents to the address mentioned on it. Or ask them not to book any consignment, documents are any thing to this address. If this is not followed, we are open even to lodge a complaint with the Consumer Court also. Even, the behaviour of the persons are also very rude in nature. please ensure that, in future any thing booked through DTDC to our institute should be delivered to the address mentioned. Regards, Senior Administrative Officer, Poornaprajna Institute of Scientific Research, Bidalur Post, .
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          A
                          aleem786
                          from Idukki, Kerala
                          Dec 18, 2020
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                          Consignment number Z56921909 .

                          Reference :
                          Case#17971200,
                          I have seen no response from care team, seems my consignment was theft by DTDC courier, I need justice, immediately provide me consignment or compensation of 10, 000/- !
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            Kiran Andhra
                            Dec 18, 2020
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                            My parcel got booked in Nagercoil on[protected] which usually takes 2 days to deliver at Vizag but it’s been 10days the package is not delivered and there is no response from Dtdc
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              S
                              sitaramkaundal
                              from Powai, Maharashtra
                              Dec 17, 2020
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                              Consignment no D80084724 booked on 12 Dec 29 for Mumbai.
                              Tracking status shows consignment delivered successfully on today but I have not received the parcel.
                              My mobile No is [protected]
                              Request the matter may be investigated for wrong staus and instruction be given to made the delivery at the correct address as soon as possible.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Kalpana Bhatt
                                from Delhi, Delhi
                                Dec 17, 2020
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                                Address: A2/305 Haria dream park hatkesh Mira Road east 401107

                                My consignment no Is D94228797 send from Delhi on 21st November 2020 and not yet delivered.. no one is picking up my calls parcel value is 12000 and it’s a gift for my child’s first birthday from my sister
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  A
                                  Axis Production
                                  Dec 16, 2020
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                                  CONSIGNMENT NUMBER : D62908228

                                  Courier delivered to wrong person and wrong place and delivered acknowledgement
                                  copy is not providing by the DTDC RANIPET.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    KAUSHIKA SHARMA
                                    from Delhi, Delhi
                                    Dec 16, 2020
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                                    Address: SHARMAGALI, DHOBIPARA

                                    I have posted some official papers works which has to be delivered on 14 December. and now it's 16 December . DTDC courier is one of the worst courier services I have ever seen .this is for the last time I have used it .but will make sure that further not me nor my relatives will use this useless courier service.the executive also never picks the call then why the hell you give your contact number ..
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Marvi
                                      from Powai, Maharashtra
                                      Dec 16, 2020
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                                      I have been provided with a tracking ID D80166481.It's been a week since the tracking status is saying no data available. There is no proper way to contact them and they are not replying to my emails.
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