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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 144

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S
sravya balla
from Powai, Maharashtra
Dec 8, 2020
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My package.tracking number H99451604 has not yet delivered to me but while in online tracking it's showed delivered ... How can it b possible
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    C
    Chhan Tluangi
    Dec 8, 2020
    Resolved
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    Address: GUWAHATI APEX

    My DTDC parcel consignment no - D61417443 had been stuck in guwahati Apex for more than a month. it had received at guwahati apex on 14 November 2020. after that no update in the website and still not receive the parcel.
    please look into the matter amd take necessary action.
    Dec 8, 2020
    Complaint marked as Resolved 
    after i submit tye complaint i got a call and my parcel reach my location. and ask me collect it. i
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      M
      manjushag
      Dec 8, 2020
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      I have given complete address. But it is showing as wrong or incomplete address. I have not got any notification and the receiver also did not get any calls regarding the same. This is totally unfair. The courier was stuck at Cuttack, Odisha for 8 days and on 8th day we are getting an update that address in wrong on tracking the courier. Please resolve. Please call the receiver or sender, if there is any query regarding the address.
      Tracking number- C04740481
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        J
        J Varun S Jain
        from Powai, Maharashtra
        Dec 8, 2020
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        Icsi have sent me study material through dtdc... from many days the status was unchanged... but today it's showing as delivered...but in reality i have not received it!! it's been too long
        My id _D76454176
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          K
          kshitij gupta
          from Pune, Maharashtra
          Dec 8, 2020
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          I was about to receive a courier via DTDC with Tracking no. Z37428644 courier from Delhi on 24/11/2020 to Gorakhpur (U.P.).

          As per the tracking status from their website it is shown that the package was delivered on 28/11/2020 and confirmation was by signature.

          However no package was delivered and no signature was made. Online complaint was registered with case id[protected], but it was wrongly closed.

          It's a case a fraud. Kindly resolve.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          still no action has been take by DTDC ... kindly resolve the issue
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            V
            Vijaya mentay
            Dec 8, 2020
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            Address: Address: House no:9-12-21/A, Master gari illu, Mungara rathnam compound back side, 2nd rightside street corner House, Near St.Anns school, Nidadavole, West Godavari district, pin no: 534301, Contact no: 8106359231 Name: Mentay Vijaya

            My name is Mentay Vijaya and i want to submit a complaint regarding my courier which i have not recieved but when i tracked it on dtdc site it shows that courier has been delivered and recieved by Sa. I even dont know who the Sa is.I think something wrong has been done from your side.That is very poor service.please help me and give my courier to me. my tracking id is M98389383. I need my parcel back.
            +1 photos
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              S
              shubham kumar7
              Dec 7, 2020
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              Consignment number invalid while tracking number isD807370
              +1 photos
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                N
                NIKHIL037
                Dec 7, 2020
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                My courier reference number : V60440537, its delivered two days ago in porumamilla, Kadapa dist, AP. When I got my iWatch, the display was damaged down the screen and it's a new watch, so that I had insuranced for 30000 for my watch, but still I got damaged piece
                +1 photos
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                  R
                  rakesh.becoman
                  Dec 7, 2020
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                  Date: 07/12/2020
                  Consignment No. U00659260
                  Status: Address Incomplete or Wrong
                  Booking Date: 02/12/2020
                  DTDC is involved in intentional delays in the Consignment Deliveries. They usually refers to "Wrong or Incomplete Address" being a reason of delay in deliveries. However, Online Tracking page reflects fast movement of consignment from Booking Hub to the Destination Hub but consignment remains undelivered for many days due to wrong address.
                  Other online sales companies like AMAZON, FLIPKART etc. uses the same address to easily reach & deliver their products. Why not DTDC?
                  I had given 3 mobile numbers along with the address but still they are unable to deliver the consignment.
                  Actually, they just are showing it online that consignment has reached to the destination point but undelivered due to wrong address. They want to beg more time to deliver and don't want any blame or disputes for delays.
                  DTDC is a worst courier service as I experienced and everybody should avoid to take their services.
                  Our Indian Postal service is far better than DTDC.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    N
                    navin1987
                    from Bengaluru, Karnataka
                    Dec 7, 2020
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                    Address: JP Nagar 6th Phase Bangalore 78

                    Booking Date - 10th Nov 2020
                    Consignment Number - B74009289
                    From Bangalore to Patna
                    1 month going to be, Please help me.
                    +1 photos
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                      N
                      navin1987
                      from Bengaluru, Karnataka
                      Dec 7, 2020
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                      Address: JP Nagar 6th Phase Bangalore 78

                      Booking Date :- 10th Nov 2020
                      Consignment Number - B74009289
                      From Bangalore to Patna
                      1 month going to be still parcel is not delivered.
                      every week days talking to customer care they are telling we are rising the complain.
                      +1 photos
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                        N
                        navin1987
                        from Bengaluru, Karnataka
                        Dec 7, 2020
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                        Address: jp nagar bangalore

                        Booking Date - 10th Nov 2020
                        Consignment Number - B74009289
                        +1 photos
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                          B
                          blackpearl165
                          from Powai, Maharashtra
                          Dec 7, 2020
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                          I used DTDC courier service to send a package to my relative in Mumbai. The package was kept on the destination hub for 5 days, without any communication to me or the consignee . When I raised a ticket through DTDC site, all I got was a message 'Kindly Wait coordinating with the branch and shall update you soon.' When I went to the service center through which I sent the package, the agent was incredibly rude to me and refused to coordinate whatsoever, claiming the address I wrote was incorrect. I requested him to call the number of the recipient on the package (I had taken a picture before sending it out for delivery), he did so and my relative talked to him. The address and phone number was confirmed by the agent. He assured the package would reach the destination.

                          However the situation didn't change for 3 days. On questioning now, the agent again started screaming at me that the address is incorrect ( which he himself confirmed to be correct, 3 days back).

                          DTDC customer support is of absolute no help. I have raised a ticket. I have tweeted them. They do not respond at all.

                          Now I have lost my package and my money. Kindly note that the address is 100% correct, but the company refuses to acknowledge that. I have the images of my package and the receipt, and I am ready to share those via mail. (Not posting here for privacy purpose)

                          -Consignment number K27370027
                          -Case Number :[protected]I raised this ticket but didn't receive any response)
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          I have still not received any response from DTDC. They said the address was incorrect so they would return the package, but I am yet to receive the package back. It's clear they have lost my package and are trying to save their face. Pathetic cheaters.
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                            A
                            aishwaryababu
                            Dec 6, 2020
                            Resolved
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                            Resolved

                            Address: Shop no. 1, Pitruchaya Apartment, near janta sahakari bank, durga mata mandir, Kalyan Station Rd, 421306

                            I ordered some product from a site and their courier partner is DTDC (consignment no.R[protected]. i used to track everyday for the status of the courier. after 3 days status got updated as delivered and received by name . which i or my family didn't receive they just update wrong status in site, they are such a fraudsters. their customer support in mumbai is horrible ..there is one girl name "PRIYANKA" she cuts every time when i ask them about courier. such a pathetic and worst services by DTDC. i suggest never to send courier through DTDC
                            Dec 29, 2020
                            Complaint marked as Resolved 
                            Got my courier today
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Dec 29, 2020
                            Updated by aishwaryababu
                            Got my courier
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                              K
                              Kritika Gupta2603
                              from Barhiya, Bihar
                              Dec 6, 2020
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                              I decided to get my items through dtdc because i thought they are responsible.

                              I paid 23000. Almost to get my items and the packaging was not done properly, most of items got spoiled some of the items got broken (a wooden table) and many more.

                              Consignment id : D62609064
                              +2 photos
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                                O
                                Omkar Balaji
                                Dec 5, 2020
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                                Respected sir this is the request that my courier has came over nearly 1 month ago still I didn't receive any parcel even I have consulted dtdc office in tirupathi they are not responding for the customer 😡 so I have brought it to your notice
                                +1 photos
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                                  Karen closet
                                  Dec 5, 2020
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                                  Consignment not delivered.this happens often.we need to go to the office to take our parcel, we even talked to them about this and even complained about it but no response from them.shows out for delivery but then updating some reasons which aren’t acceptable.this must be taken into consideration
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                                    SR Systems Copier
                                    Dec 5, 2020
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                                    Address: JSW-Dolvi - Mumbai

                                    Docket No :- D62613416

                                    Booked Date :- 12.11.2020
                                    Delivered Date :- 18.11.2020

                                    As Of Customer ( Receiver ) Is Not Yet received The Material As Of Now. Its Been Near One Month

                                    As Of Now No Proper Respoonse Is Getting from DTDC Courier About This
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                                      Yuvanesh.v
                                      from Powai, Maharashtra
                                      Dec 5, 2020
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                                      Address: NO.8, OLD NO.403, GROUND FLOOR, 9TH CROSS ROAD,, SARAKKI GRAMA, J.P. I, JP Nagar 7th Phase, Bengaluru, Karnataka 560078

                                      My frd sent corrier to chennai 600012 to bangalore-560078 3.6 kg rs. Was 360 . But now I sent same corrier 3.1 kg Bangalore-560078 to chennai-600012 they asked Rs.545 . I want refund .
                                      +1 photos
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                                        Yuvanesh.v
                                        from Powai, Maharashtra
                                        Dec 5, 2020
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                                        Address: Hemavathy Complex, 33/69, Paper Mills Road, Perambur, Chennai, Tamil Nadu 600011

                                        D62898973 .my bike panel was broken 2 pics it price was rs. 1299 . I want to refund .or I claim complaint
                                        +1 photos
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                                        I want refund . Its cost was 1299 it's was new yamaha rx panel

                                        Broken - Comment #3772705 - Image #0
                                        What to do now. U marked as a resolved .
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