DTDC Courier & Cargo Complaints & Reviews

I ordered some product from a site and their courier partner is DTDC (consignment no.R[protected]. i used to track everyday for the status of the courier. after 3 days status got updated as delivered and received by name . which i or my family didn't receive they just update wrong status in site, they are such a fraudsters. their customer support in mumbai is horrible ..there is one girl name "PRIYANKA" she cuts every time when i ask them about courier. such a pathetic and worst services by DTDC. i suggest never to send courier through DTDC

I decided to get my items through dtdc because i thought they are responsible.

I paid 23000. Almost to get my items and the packaging was not done properly, most of items got spoiled some of the items got broken (a wooden table) and many more.

Consignment id : D62609064

Respected sir this is the request that my courier has came over nearly 1 month ago still I didn't receive any parcel even I have consulted dtdc office in tirupathi they are not responding for the customer 😡 so I have brought it to your notice

Consignment not delivered.this happens often.we need to go to the office to take our parcel, we even talked to them about this and even complained about it but no response from them.shows out for delivery but then updating some reasons which aren’t acceptable.this must be taken into consideration

Docket No :- D62613416

Booked Date :- 12.11.2020
Delivered Date :- 18.11.2020

As Of Customer ( Receiver ) Is Not Yet received The Material As Of Now. Its Been Near One Month

As Of Now No Proper Respoonse Is Getting from DTDC Courier About This

My frd sent corrier to chennai 600012 to bangalore-560078 3.6 kg rs. Was 360 . But now I sent same corrier 3.1 kg Bangalore-560078 to chennai-600012 they asked Rs.545 . I want refund .

D62898973 .my bike panel was broken 2 pics it price was rs. 1299 . I want to refund .or I claim complaint

I have to receive my parcel on Nov 16th, but in tracking it is showing rescheduled it's already been 50 days showing at vijayawada apex.it is important package . consignment number is H99218495.delivery address is kaikaluru.please mark this issue as important and send parcel asap.orelse we have give complaint against courier service of DTDC and will submit in court.

I booked a Courier with DTDC on 31st October 2020, from Jaipur to Kakinada with tracking No: D92497759. But till now i haven't received the courier.

I raised a complaint with DTDC, they have given me a Ticket no: 17910371 for the complaint and then nothing else.

They were just playing a blame game and nothing else.

Please take action.

Thanking you

Dear, DTDC I would like to request you regarding my courier i have sent in the month June 27/6/2020 but still i haven't received the product, i have enquire many times in DTDC office here in Pudukkottai, Tamil Nadu but no solutions so it's my humble request to you please help me out to get back my product.
here below i have mention all the details.
1. Date of sending product: 21/6/2020
2. tracking no. D58579370
3. Reference no.[protected]
4. Courier Content: New Acer laptop
I have attached the consignment statement and courier receipt please help me out to find my product back or refund the amount. thanks
Mr.Ambrish Kumar Singh
email: [protected]@gmail.com
Mobile: [protected]/ [protected]

Hi there

I sent a parcel from Patna to Kolkata on 232/11/20 using DTDC courier services with the AWB no d61776076. I was charged rs 750 for the parcel and i was assured that the delivery will be made in maximum 4 days. Since the parcel contained food items i paid them the amount the asked under the impression that the parcel will reach kolkata on time.
It has been over 12 days and the consignee has yet no received the parcel. The online tracking is showing that the parcel is lying in chennai. Whenever im trying to contact the customer care they just tell me it is on way and they dont let me speak to any senior. They blatantly lie and hang up the call on the face of whoch i have a call recording as well. My 80 year mother spent 8 hrs preparing the food which costed us almost 6000 rupees. This is totally unacceptable. There should be regulatory authority for private courier services in india.
I realize now how helpless a customer is since there is no governing authority and these courier companies conduct operations at their own whims and fancy. I tried mailing the dtdc customer care as well but alas i received no reply. Their business model is to just dupe customers since they charge pre-hand, after that whether the parcel is delivered on time or not there is no guarantee whatsoever

Package containing camera worth Rs 35000 was sent from Bengaluru to Solan (173212). The package reached the final city, but was not delivered. However, I received the message on 23rd October, 2020 saying: your package has been successfully delivered. But I did not receive any call/intimation from DTDC. They don't know where the package is, and are claiming they had forwarded it to the franchise for final delivery. The franchise is denying receiving the package from the DTDC office. Both are blaming each other, but not helping resolve the issue. DTDC's customer care is pathetic, they never pick up the call, and when they finally do they promise to call back, but ultimately there is no response. I enquired in the DTDC office. They told me they give their own employee's number instead of the receiver's number(which should be the case) for marking the final OTP, and punching successful delivery. This way they can do anything with the package and mark it as 'delivered to the receiver' without even contacting the receiver. Also, they mark incorrect reason as 'receiver requested another day for delivery' when they are unable to deliver the package on the given day (due to their own fault). They are acting very unprofessionally.

We have submitted the package to dtdc courier on before LOCKOWDON.but the backage not RECIVED to the destination .TILL NOW, they are not responding. package value of 13000 nearly.plss help us

Kalammassery, kochi, kerala is a fraud office, booked courier is misused.By manupulating customers

Parcel booked from Panipat to Varanasi at my residential address wide consignment No.Z47879996 Still I have not received my parcel which consisting my important documents.
Please take neccessory action.

My courier no D85577264 was "out for delivery" from 30th of November 2020 but it wasn't delivered. After two days i.e on 2nd Dec 2020 till today it is showing status as "Consignment redirected" (Last mile misroute-otr). It was booked on 26th of November and still I haven't received it yet. What should I do ?
Contact no:[protected]

I am reseller from Bangalore...my dealer from Bhagalpur dispatched two sarees to Narasraopet (Guntur) on September 2 they told coz covid office is closed and after that they told we asked them to collect they didn't come .After customer went to office to collect they told we returned the courier. But in your website it is showing delivered and customer didn't received them...in Guntur no one is answering the issue they won't pick up the calls always engage..D60348417...please look into this ...each saree is 3000 worth ...don't what do customer is behind me almost 3months .please do the needful

I run an e-commerce business that is into women's clothing based in Bangalore and I prefer DTDC as my preferred courier partner. But this recent incident has made me lose hope on DTDC completely. My client sent a package to me from Pune to Bangalore on 20th Oct and as our store was closed and none was available the package was returned back to Pune to the sender. Tracking number is P55916124. On 27th Oct, the package is in Kothrud, Pune according to the status update on official DTDC website. Still no idea where the package is. It is not yet delivered. I called DTDC customer support 1000 times which was hardly answered, spoke to Pune offices phone, Bangalore offices phone and no one has any idea where the package is. Pune dtdc says the package is in Bangalore and Bangalore DTDC says it is in Pune. All they say is it will be returned to the sender but it has been more than a month and no sign of where the package is. It is worth Rs. 5000 saree. How can I be patient and keep waiting and there is not even a person who could give a responsible answer. I have to refund my client who did not receive the product. I am at loss of my money and the product. DTDC should immediately find the parcel or I request a refund. Looking for a response as soon as possible.

While tracking it shows that
Not Delivered(RECEIVER NOT AVAILABLE-(CIR))
it is showing for 30th November. while no one approaches or call us neither delivery guy reach to us ever.
kindly help and get this courier reach to us asap

DOCKET NO:B74855628
DATE : 27.12.2020
PLACE TO BE DELIVERY : Hyderabad