DTDC Courier & Cargo Complaints & Reviews

Parcel booked from Panipat to Varanasi at my residential address wide consignment No.Z47879996 Still I have not received my parcel which consisting my important documents.
Please take neccessory action.

My courier no D85577264 was "out for delivery" from 30th of November 2020 but it wasn't delivered. After two days i.e on 2nd Dec 2020 till today it is showing status as "Consignment redirected" (Last mile misroute-otr). It was booked on 26th of November and still I haven't received it yet. What should I do ?
Contact no:[protected]

I am reseller from Bangalore...my dealer from Bhagalpur dispatched two sarees to Narasraopet (Guntur) on September 2 they told coz covid office is closed and after that they told we asked them to collect they didn't come .After customer went to office to collect they told we returned the courier. But in your website it is showing delivered and customer didn't received them...in Guntur no one is answering the issue they won't pick up the calls always engage..D60348417...please look into this ...each saree is 3000 worth ...don't what do customer is behind me almost 3months .please do the needful

I run an e-commerce business that is into women's clothing based in Bangalore and I prefer DTDC as my preferred courier partner. But this recent incident has made me lose hope on DTDC completely. My client sent a package to me from Pune to Bangalore on 20th Oct and as our store was closed and none was available the package was returned back to Pune to the sender. Tracking number is P55916124. On 27th Oct, the package is in Kothrud, Pune according to the status update on official DTDC website. Still no idea where the package is. It is not yet delivered. I called DTDC customer support 1000 times which was hardly answered, spoke to Pune offices phone, Bangalore offices phone and no one has any idea where the package is. Pune dtdc says the package is in Bangalore and Bangalore DTDC says it is in Pune. All they say is it will be returned to the sender but it has been more than a month and no sign of where the package is. It is worth Rs. 5000 saree. How can I be patient and keep waiting and there is not even a person who could give a responsible answer. I have to refund my client who did not receive the product. I am at loss of my money and the product. DTDC should immediately find the parcel or I request a refund. Looking for a response as soon as possible.

While tracking it shows that
Not Delivered(RECEIVER NOT AVAILABLE-(CIR))
it is showing for 30th November. while no one approaches or call us neither delivery guy reach to us ever.
kindly help and get this courier reach to us asap

DOCKET NO:B74855628
DATE : 27.12.2020
PLACE TO BE DELIVERY : Hyderabad

I had booked consignment (D[protected] from Bharuch-Gujarat to Madhubani-Bihar on 12.11.2020.

Consignment was delivered on 23.11.2020 to Madhubani-Bihar.

Many items in the consignment box are missing. Packing is also tempered. It seems DTDC persons have stolen the items and sent the incomplete package.

Such fraud with customers has been a habit of DTDC.

Please resolve the missing item issue else will take legal actions for FRAUD at BHAUCH-Gujarat.

Tracking number D92930945 shown as delivered to other address.

My consignment no. P5677794 to Jalgaon from Pune, surprisingly your delivery office called me to collect my parcel from office.
The reason given by your office is " your house doesn't come under delivery area" my house is less than half kilometre from your office.
I am really surprised how your office people could be so arrogant non cooperative to customer and ask customer to collect parcel.
I am sending herewith attachment where from I got very bad experience.
I hope you will improve your service.

Tracking ID D85561292, there are not delivering to my home and telling no service here but blue dart and other services are delivering.also head post office is exist in my town.my home is on national highway and near to many landmarks like police station and rtc bus stop.my question is if they don’t have network they should remove pin code from their website.other services have great networks. Even I paid 70 rupees extra for delivery to Amazon.

AWB NUMBER Z37063710 dated 27/10/20 not delivered, but show in tracker delivery

DTDC courier service too bad to worst in our village.They are not giving us door to door delivery.Courier office staff are talking with us in very bad manner.We requested so many times to send the courier to our door step.But they are rejected and they are saying everytime to collect our parcels at courier office.Please take action.We are suffering very bad on your service .

Our Parcel was Booked by your Company on 24.11.2020 Parcel no. Z58139367 but we have not Received The Parcel yet and your Branch Holder does not even talk. we will not forward any courier through your company

Good Evening, Sir/Madam.

This is regarding the consignment number H99140067.

When a customer is using the courier service, the primary reason for doing so is because of the expeditious on-door delivery that a courier service provides. On the contrary, when the customer himself has to travel 10km to collect the parcel, then the basic idea behind using the courier service is compromised.

On the top of it, when DTDC reps are arrogant and showing disrespectful behaviour to the customer for the mistake of their own, that is for not delivering the courier, it is even more unprofessional.

What's the point o[censored]sing the courier services, when you cannot expect expeditious on-door delivery (that too in that case when the consignment has been received by the hub 3-4 days back). Postal service is far better in that case.

Pathetic services by DTDC. Rude and unprofessional behaviour by your reps. Unexpected from a reputed courier company like yours.

Thanks and regards.

From last month till now my insurance claims about my laptop which is badly damaged when I receive it from destination. I talk to both the side of your Employees working in the office they didn't reply my call n messages regarding my insurance claims.
I need urgent action on this matter and kindly help me to insurance claims of my laptop.
I will send you every detail and INSURANCE PAPER attached in this email.
Kindly help me out with this issue.

Hi,

I am Vijay, I have sent couple of keys (Door Key and Bike Key) from Atmakur (PIN Code: 524322) to Chennai (Pin Code: 600091), distance would be around 250 KMs and weight would be less than 50 grams. I was charged 250 rupees and when I asked about the pricing the response is not good. I have used the DTDC many times but this time the pricing is very high. I understand the local dealer of DTDC is over charging. I have also raised the complaint through customer care and waiting for a response. Please look into this matter and do the needful.

Consignment Number is: H98787191

My contact number: [protected]
Email: [protected]@gmail.com

My parcel was sent by the seller from Kolkata .Since 10th November it is lying in Dtdc office in Vadodara.I am trying to connect with the executives of DTDC but of no use.It is sice a month nearly that I am waiting for the parcel.Please make sure you look into the matter asap.

Sir..pulivendula dtdc branh 1not perfect couriyar parcel delevary.

This is regarding complaint on dtdc courier services were most worst than expected. from few months back on october 9th we couriered the parcel to CSTI- Jadcherla. but the parcel not delivered. the tracking details showing incorrect address. But we we given correct printed address. they were inefficient in delivering the location address.
we are following since 15 days to track order. even atleast there is no idea about where the order located. we called to dtdc courier CUSTOMER care to enquire where the order. But there is no response from their end. they simply pick and disconnect the call. since we are madly trying to enquire the order. but CUSTOMER care is out of service. even we can't able to trace the order. We are unable to tolerate the bledy ****** of dtdc. They were incapable of delivering the services such an ###. They dont have time to pick the call from CUSTOMER. stupidity of services of CUSTOMER care ************################ If they were doing a stupidity services. we cant understand what makes them to stopping calls from CUSTOMER care. very inefficient services of dtdc .

ORDER NO# H20601708.

Tracking no. F12099213
Reference no.[protected]
booking date 19 nov 2020

NOTE- Online tracking status is sucessfully delivered in ludhiana. But parcel is not delivered in W store, Mcdonalds compelx Kohara Ludhiana

Note - Delivery boy Mr kala mobile [protected], this guys mistake our parcel is delivered wrong address . Kindly solve this issue and delivered our parcel asap