DTDC Courier & Cargo Complaints & Reviews

I had booked consignment (D[protected] from Bharuch-Gujarat to Madhubani-Bihar on 12.11.2020.

Consignment was delivered on 23.11.2020 to Madhubani-Bihar.

Many items in the consignment box are missing. Packing is also tempered. It seems DTDC persons have stolen the items and sent the incomplete package.

Such fraud with customers has been a habit of DTDC.

Please resolve the missing item issue else will take legal actions for FRAUD at BHAUCH-Gujarat.

Tracking number D92930945 shown as delivered to other address.

My consignment no. P5677794 to Jalgaon from Pune, surprisingly your delivery office called me to collect my parcel from office.
The reason given by your office is " your house doesn't come under delivery area" my house is less than half kilometre from your office.
I am really surprised how your office people could be so arrogant non cooperative to customer and ask customer to collect parcel.
I am sending herewith attachment where from I got very bad experience.
I hope you will improve your service.

Tracking ID D85561292, there are not delivering to my home and telling no service here but blue dart and other services are delivering.also head post office is exist in my town.my home is on national highway and near to many landmarks like police station and rtc bus stop.my question is if they don’t have network they should remove pin code from their website.other services have great networks. Even I paid 70 rupees extra for delivery to Amazon.

AWB NUMBER Z37063710 dated 27/10/20 not delivered, but show in tracker delivery

DTDC courier service too bad to worst in our village.They are not giving us door to door delivery.Courier office staff are talking with us in very bad manner.We requested so many times to send the courier to our door step.But they are rejected and they are saying everytime to collect our parcels at courier office.Please take action.We are suffering very bad on your service .

Our Parcel was Booked by your Company on 24.11.2020 Parcel no. Z58139367 but we have not Received The Parcel yet and your Branch Holder does not even talk. we will not forward any courier through your company

Good Evening, Sir/Madam.

This is regarding the consignment number H99140067.

When a customer is using the courier service, the primary reason for doing so is because of the expeditious on-door delivery that a courier service provides. On the contrary, when the customer himself has to travel 10km to collect the parcel, then the basic idea behind using the courier service is compromised.

On the top of it, when DTDC reps are arrogant and showing disrespectful behaviour to the customer for the mistake of their own, that is for not delivering the courier, it is even more unprofessional.

What's the point o[censored]sing the courier services, when you cannot expect expeditious on-door delivery (that too in that case when the consignment has been received by the hub 3-4 days back). Postal service is far better in that case.

Pathetic services by DTDC. Rude and unprofessional behaviour by your reps. Unexpected from a reputed courier company like yours.

Thanks and regards.

From last month till now my insurance claims about my laptop which is badly damaged when I receive it from destination. I talk to both the side of your Employees working in the office they didn't reply my call n messages regarding my insurance claims.
I need urgent action on this matter and kindly help me to insurance claims of my laptop.
I will send you every detail and INSURANCE PAPER attached in this email.
Kindly help me out with this issue.

Hi,

I am Vijay, I have sent couple of keys (Door Key and Bike Key) from Atmakur (PIN Code: 524322) to Chennai (Pin Code: 600091), distance would be around 250 KMs and weight would be less than 50 grams. I was charged 250 rupees and when I asked about the pricing the response is not good. I have used the DTDC many times but this time the pricing is very high. I understand the local dealer of DTDC is over charging. I have also raised the complaint through customer care and waiting for a response. Please look into this matter and do the needful.

Consignment Number is: H98787191

My contact number: [protected]
Email: [protected]@gmail.com

My parcel was sent by the seller from Kolkata .Since 10th November it is lying in Dtdc office in Vadodara.I am trying to connect with the executives of DTDC but of no use.It is sice a month nearly that I am waiting for the parcel.Please make sure you look into the matter asap.

Sir..pulivendula dtdc branh 1not perfect couriyar parcel delevary.

This is regarding complaint on dtdc courier services were most worst than expected. from few months back on october 9th we couriered the parcel to CSTI- Jadcherla. but the parcel not delivered. the tracking details showing incorrect address. But we we given correct printed address. they were inefficient in delivering the location address.
we are following since 15 days to track order. even atleast there is no idea about where the order located. we called to dtdc courier CUSTOMER care to enquire where the order. But there is no response from their end. they simply pick and disconnect the call. since we are madly trying to enquire the order. but CUSTOMER care is out of service. even we can't able to trace the order. We are unable to tolerate the bledy ****** of dtdc. They were incapable of delivering the services such an ###. They dont have time to pick the call from CUSTOMER. stupidity of services of CUSTOMER care ************################ If they were doing a stupidity services. we cant understand what makes them to stopping calls from CUSTOMER care. very inefficient services of dtdc .

ORDER NO# H20601708.

Tracking no. F12099213
Reference no.[protected]
booking date 19 nov 2020

NOTE- Online tracking status is sucessfully delivered in ludhiana. But parcel is not delivered in W store, Mcdonalds compelx Kohara Ludhiana

Note - Delivery boy Mr kala mobile [protected], this guys mistake our parcel is delivered wrong address . Kindly solve this issue and delivered our parcel asap

I have pi the parcel on Last Monday( 23.11.2020) to Hyderabad by dtdc green service and still have not received the parcel at destination.

Item not received the family number in this tracking item delivered but there is no reciver name and reciver relationship very worst response

Hi I am priyam Chatterjee.A parcel was booked for me from moradabad(consignment number D[protected] on 23rd November, 2020 with proper address and phone number.today it was scheduled for delivered to my address.the stasus was out for delivery still evening, after 18.00 hours it's showing RESTRICTED ENTRY (OTR)..I can't understand the problem, please solve this matter and deliver my package.i submit a screenshot of the tracking information.

Hi,
Tracking details:- M98389590
May I know the reason behind why this area is not servicable.
It is in main area of city

I have recently booked a pick up service with dtdc on the Nov 25th. It was scheduled to be picked up by 26th, the whole day i waited. Called the customer care number of mydtdc[protected] they have informed that they are mydtdc team and each time they collect personal details such as (name, mobile number, also asked me where in India South or North) when i have already booked a consignment from kochi to bangalore. The booking number V71398883, i reached out a total of 8times. First 6 times they picked up the call and collected details, and told they are sending to the manager of the delivery areas. I still have not received a call from DTDC, i booked a premium 240rs, with paying pick up charges for 100rs. They have not cancelled & refunded or they have not picked up my courier till now. I have been scammed with my money gone, and no contact from DTDC team. Please look into this, DTDC is trying to fraudly collect money.

Product not received
17905941 complaint no