DTDC Courier & Cargo Complaints & Reviews

I have ordered pick of documents with premium service from kolkata and to my surprise they have not picked up on time post escalation it got picked up.ordered on 14 and got picked up on 17 . Where through premium service it should be delivered within 16th.today is 24 yet not received the same, raised complain with dtdc call centre no solution, when tracking showing delivered ...No clue worst service dtdc...

Shipment no: M02068212, we delivery Diwali Snacks & Gifts on 12-Nov to Hyderabad from Nagpur, but still he had not delivered the courier. Now we want to damage charges Rs. 5000/- as it was a very Important courier. I would like to raise the complaint against on the same.

Dear sir,
One of my friend have given a package in dtdc on 21th november 2020 and now when i try to it track it online. It does not show any tracking information from last four days. My dtdc courrier id no. Is U00812401.
so kindly look to help me as it was my degree certificates in it

I sent a parcel by DTDC on 10/11/2020 but till now on 24/11/2020 have not delivered my parcel. And they clamimed to deliver withing 5-7 day but it's been more than 14 days and the parcel has not delivered

I have parcelled a laptop through DTDC courier service. I have opted for premium as it covers damage cover. I have given the complaint the next day the laptop received at the delivery point. I have sent images to the DTDC person also. He told he proceed for the process. After that he is not replying to me at all.
This chandrakanth
Contact [protected]
mail [protected]@gmail.com

Shipment no:D75582766, your delivery boy had taken for delivery, 21st, but still he had not deliver the courier. Let me know why should had kept 2 days with the delivery boy. i would like to raise the complaint against on the same.

Details:
Sreedhar.A
[protected]

We have sent currier from India (06 Nov 20) with UPS Express Saver Cargo.

It reached in London on 13th Nov 20, but till now it has not received to me on 23th Nov and when I enquired I have been told it has bee held custom and they asked my phone and said will get back in 24 hrs. But
I have not got response yet.

Those currier contain Indian Diwali Sweets/Namkins and it may get damaged.

I am Venkateswara rao Akula. Delivered product is completely damaged i.e, dell personal computer monitor, CPU is fully damaged. So, I am requesting for compensation of damaged product and the consignment number is D62172122.
Thank you

My DTDC no is T00430297. My order is damage completely. It is a frame who broken and i received very late. Now i order again same frame i hope that is not broken in way. Please..

Dear DTDC Team,

We had a terrible experience working with one of your local DTDC Team (Local Registration M/S Eagle Enterprises Unit No.13, A-Roy Apartment, Air Cargo Complex, Sahar Road, Anderhi East Mumbai 400099.), we hired this company service paying double the amount in compare to regular courier companies.

Expecting that, well know company like DTDC will meet service and timing, leaving no complaints and discrepancy.

However this was not respected and delivery not made on time.

Resulting packages still being delivered till date or in transit, moreover there is minimum communication on status and data sharing.

All above scenario has made our client unsatisfied, and our own company name is in stake.

Request you to please look into it and revert us with reasonable solution.

Sandeep Rai
Purchase Manager

The St. Regis Mumbai
462, Senapati Bapat Marg, Lower Parel, Mumbai 400013
m. +[protected] t. +[protected] f. +[protected]
stregis.com/Mumbai
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Hi Sir/ Madam,

Today I received my package which I had couriered from Patna. I received the delivery at its Destination in Sringar, Jammu and Kashmir. One of the two packages had a broken suit case in it while it was well in condition when it was packed by DTDC guys in Patna. I chose DTDC for the safe carriage but received a broken bag in the package is a shock and a huge loss to me. I would request you to address to my complaint and provide me solution for meeting my loss. My package/courtier number is : D60363360.

Thanks & Regards,
Peerzada Mohsin

I have been tracking my order z36370418 and it is showing delivered on 16/11/20 but neither received any order nor a call from dtdc person. It is delivered is 500003 basheerbagh area whereas the address is of 500072.i have been raising my issues and trying to call customer care but There has been no update on my queries from dtdc .

Today I received my package which I had couriered from Patna. I received the delivery at its Destination in Sringar, Jammu and Kashmir. One of the two packages had a broken suit case in it while it was well in condition when it was packed by DTDC guys in Patna. I chose DTDC for the safe carriage but received a broken bag in the package is a shock and a huge loss to me. I would request you to address to my complaint and provide me solution...

The shipment containing government official documents booked on 21 Oct 2020 at DTDC Pallavaram, Chennai ([protected]) is not yet delivered, even after 32 days and tracking history is incorrectly updated. There is no proper response from the courier company in spite of several reminders.

Not delivered at jigani i02561869, none of the customer care people attending to call, trying for half an hour but no use at all..

I booked a courier from Mumbai to kerala on 8th November which has not been delivered to me yet. The koparkhairne, navi mumbai branch fronm where I sent my courier confirmed that the pincode is serviceable and charged me for 40 kg however, the package hasn't been delivered to me yet. The customer service does not respond even after multiple tries for the past 5 days

NEED AN IMMEDIATE ACTION AGAINST DTDC AND THEIR DECEIVING POLICIES

Food items was sent to U.S.A from varaparla DTDC services, Andhra Pradesh. Food items sent was replaced by wood pieces packed in plastic boxes. We are expecting an immediate and necessary action regarding this issue.
Invoice no:N21494915
we had already raised a complaint regarding this issue on november 5
and no action has been taken yet.

Dear Sir,
We send courier to our clients from jodhpur on 12th november 2020
which they have not received yet.
Please tell me when it will be delivered.
i am sharing the consignment number with you -
W00161267
W00161268
W00161264
W00161265
W00161270

It's almost 5 months completed, till now iam not receiving my courier.iam very tired about asking my courier details from my nearest DTDC courier service.

On 2d November, 2020, I have booked a cover under waybill no C04601021, in DTDC Nalampalayam branch, Coimbatore. The same was reported to be not delivered for want of sufficient address. It seems that the consignee had shifted from there. The cover was lying with your Gandhipuram, Coimbatore Office. I have been trying to contact their Gandipuram office, to redliver the same to the new address. But despite my repeated attempts, I am unable to contact them. The cover contains an urgent share transfer request, which is to be delivered at once. On 7th that the company replied that they will update soon. Since then I have been following up with the co on 7th, 10th, 11th, 13th, 17th and 18th of Nov 2020. But the company is not responding at all.
I want either the cover which was undelivered is t be returned back to me or the company should issue a certificate that the same was misplaced at their end, to be produced before my banker.