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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 150

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R
Ranu01
Nov 19, 2020
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The tracking ID is D92754769
I have tried to contact the company but there is no response .It's been over one month.It was dispatched on 16th October.I have mailed them, tried to contact via customer care number but it's useless.This is worst behaviour of DTDC and worst service.No proper contact number
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    H
    Hash27m
    Nov 19, 2020
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    Address: Ghatkopar Mumbai

    I have sent a parcel on 28th oct 2020.
    Online tracking says it has reached ghatkopar on Nov 2 2020. But it has not been delivered yet . I have been sending mails, raising complaint tickets and made calls to customer care and ghatkopar branch so many times . But still no response or update regarding the parcel
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      P
      peiGuna
      Nov 19, 2020
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      Address: Prominent Exports International, 180/2,3,4, Devanampalayam, Pollachi, Coimbatore - 642120

      The Customer is booked a Courier in DTDC on 07.11.2020 and the courier is while checking in online it shows delivered on 11.11.2020. Till now we have not received the courier and check with courier office they are not respond properly. We have totally upset about it and very poor service.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        R
        Ramakri
        Nov 19, 2020
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        I have courier packet on 2nd nov 2020.but till date its not deliver.i contact to courier from which i send.but after multiple of follow up they are not receiving at all.even head incharge is not receiving.
        Its getting difficult..
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          V
          Vishwas.shenoy
          Nov 19, 2020
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          I have couriered a consignment on the 11th of this month from Bangalore but the same is still not delivered to its location in Mangalore. Moreover, I am unable to track using the id as it says invalid number. There's no help from the customer care as they asked me to check with the place from where I couriered and when checked there the person gives false hopes saying it will be delivered today/tomorrow. Pathetic service ever.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Nov 19, 2020
          Updated by Vishwas.shenoy           Consignment id - B80882720
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            S
            Sai Bhuvan
            Nov 18, 2020
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            My consignment number is C04135348. I need my product to be shipped from VELLORE to NELLORE. When I try to track my shipment, I am not getting the details. I also tried to place a service complaint it is showing in valid consignment number. Customer care people are not responding to phone calls. I need an update regarding this ASAP
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              M
              Monarchl
              Nov 18, 2020
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              I had ordered a set of video CDs from Sagittarius publications based in delhi. they had couriered the same via DTDC courier on 20th Oct 2020 - courier number - Z36790609. the package was addressed to Monarch Limaye, flat number 11184, Prestige Shantiniketan, Hoodi circle, Whitefield, Bangalore, PIN - 560048. (phone - [protected])
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                T
                Tuhin2020
                Nov 18, 2020
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                My Consignment number is V90691677, tracking showing no data found. I don't have any clue about my item. Please upload the movement of the item as early as possible.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  P
                  Payumitra
                  Nov 18, 2020
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                  Address: kudi bhagtasani, jodhpur, rajasthan

                  Dear sir,
                  i would like to lure your attention to an important issue that i have faced lately due to your services. we sent a parcel to our company's client but that parcel did not arrive in perfect condition.
                  I have attached photos of that parcel. kindly look into this.
                  Thanks
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    A
                    Ananya2
                    from Kolkata, West Bengal
                    Nov 18, 2020
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                    Address: North Panchpota, Kol - 152

                    My shipment with tracking id K26852725 shows undelivered. I have tried to contact DTDC customer support multiple times but not received any response.

                    I never received any call from the courier person yet the status is showing Not Delivered(RESTRICTED ENTRY-(OTR)) without any valid response. Please check this matter and deliver my package at the earliest.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      A
                      AK technical hub
                      Nov 18, 2020
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                      Tracking ID-Z43614223
                      I ordered for diwali gift and registered on dtdc on 10th November from delhi to bangalore and it is stuck at a same place in bangalore from 4 days its been 9 days and I haven't received my order. Please deliver the item ASAP.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        R
                        Ratna Jyothi
                        Nov 18, 2020
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                        There is a bag inside the package which is opened and I lost my things in it
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          A
                          Arun Eapen
                          Nov 18, 2020
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                          I was supposed to receive a courier package with Tracking ID X69023066 and reference No OH2264195. This has very important documents and the online tracking now says not delivered (Office closed or door lock - (Cir). They haven't sent me any communication regarding the same. I could only see this when i tracked it. They haven't given me any details about my courier. No customer care numbers or office numbers available. All numbers online seem to be put on hold. This is an important package and the service they offer is pathetic.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            L
                            Lakshmisravanthi Samudrala
                            Nov 18, 2020
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                            Out for delivery at 14 Nov 2020 at challapalli but after that it's showing area non serviceable can you please respond on this
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              G
                              Gouthami Matavalam
                              from Chennai, Tamil Nadu
                              Nov 17, 2020
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                              I have not received the packet, I got the otp from courier partner but the courier was delivered to wrong person. I connected to customer care once, and they informed that courier has delivered to "Devi Rajeswari" and marked it as self with contact number [protected]. Without even checking delivery name, otp and address the courier was delivered. The contact number I got is in reverse order from 9 to 0.

                              My Courier details

                              Name - Gouthami
                              Address - 15-72, opp srinavasa theatre, pakala, chittoor (Dist) - 517112.
                              Courier number - D59920215.

                              Thanks
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Nov 17, 2020
                              Updated by Gouthami Matavalam                               My contact number - [protected]
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                                M
                                Manik Hindwan
                                Nov 17, 2020
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                                Address: Derabassi

                                I am getting the "ADDRESS INCOMPLETE OR WRONG(CIR)" status while tracking my consignment number V60539855. Tried reaching out through customer care but DTDC never connected me. It was supposed to be a 3 day delivery but it has been over 4 days

                                However the address that I mentioned is correct. Kindly verify it again. DTDC hub here at Derabassi has a habit of causing unnecessary delays while delivery.

                                Request DTDC to kindly attempt the delivery ASAP as the parcel contains critical documents.

                                Regards,
                                Manik Hindwan
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  U
                                  Udayasri Gundu
                                  Nov 17, 2020
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                                  Address: DTDC Warangal

                                  A Courier was sent for me on October-30-2020 From Ananantapur, my Address is Mahabubabad - 506101.
                                  Consignment Number is D62179981, attaching the DTDC receipt from sender.
                                  The Package tracking details shown it has received at Warangal branch on Nov-02.Attaching the tracking details which was shown earlier but from past 2 days I am not even getting any details with that number on DTDC tracking portal.
                                  Daily I'm calling Warangal DTDC branch person to know when will my parcel will be delivered the only answer I am getting is today night we will transport to Mahabubabad.
                                  It's been more than 15 days and that package contains a laptop from office it will be very difficult for me to if I not get laptop in 2 days.
                                  Please provide an update if there is any issue with delivering. I am not even able to understand whether my laptop package is there with your services or not.
                                  Please send the package ASAP.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    B
                                    bodevendlapalli
                                    Nov 17, 2020
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                                    Website: DTDC

                                    Y home town through DTD Cource on still my artical not received but in DTDC web site it shows deliverd but artical was not delivered I was send many mail and I am trying to contact to DTDC customercare. All number are not working, one of my mail they are responding and give me one complaint number after that still there is no responce. If possible pl help me sir. My Tracking number is H97817103 and Complint Number is 17766065. Pl help me sir
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      N
                                      Nilesh Malani
                                      from Powai, Maharashtra
                                      Nov 17, 2020
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                                      I had booked a courier on 11th of November 2020, the courier was booked in Kandivali west Mumbai and the location of delivery was Mulund East Mumbai . The items in the courier were sweets for Diwali.
                                      The total weight was 1kg and the courier charges taken was Rs.200/-
                                      The Tracking number is M86494852.

                                      The delivery is still not done in 7 days.

                                      The sweets would have already spoiled by now.

                                      Kindly refund Rs.1000/- for sweets and Rs.200 for courier charges
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        R
                                        Rahul Kartik
                                        from Powai, Maharashtra
                                        Nov 17, 2020
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                                        Address: Jyothi K Shetty, Dno 2-204/7/7, Satyanarayana Nagara, Madoor,Beeri, Thokkottu, Kotekar(P), Mangaluru-575022 Ph.no9449856994, 9970816366

                                        Consignment having AWB no. V90557831 haven't received yet as it is showing in tracking that address is not correct. but mentioned address on the consignment is correct and i haven't received any phone calls regarding the issue.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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