DTDC Courier & Cargo Complaints & Reviews

X34063044 is delivered on 16/11/2020. Share feedback /tinyurl.com/y376oprs DTDC won't ask for any payment OTP

This message I received but my courier not delivered.

This parcel is delivered to this.
mobile : [protected].

I sent two big packets of legal papers by DTDC Courier Service from the HAL 2nd Stage, Bangalore-560008 branch of your office on 9/10/2020. The packets were addressed 'Vikram Kerkar, Pawanvada, Keri,
Goa-403524. These were important Court papers. When it reached Goa the DTDC Office at Harmal the girl incharge sent a message to the addressee to come and collect from their office. He told her that the packets needed to be home delivered but, she flatly refused to do so.
I also spoke to her from Bangalore and after a week of delay I told her to return the packets to me in Bangalore. The whole process of sending and returning took almost a month. After numerous phone calls and visits to your Bangalore Office I got them back on 04/11/2020. Also when I visited the HAL 2nd Office the person in charge by name Mr.Jagdeesh, was very impolite while dealing with this. I am a Senior Citizen and a retired Officer of Reserve Bank of India and I was shocked at this treatment. I paid Rs:400/- towards Courier Service and since it was not delivered I think I am entitled to a refund of this amount. The WayBill Receipts Nos:B73715815, B73715816. Kindly look into this matter.

Mrs.R.R.Kerkar
2951 6th Cross, 18th Main
HAL 2nd Stage,
Bangalore-560008
Ph:[protected]

HI,
I have done currier on 6th Nov'20 and as per online status its been delivered to Haryana address on 9th Nov'20.But when I checked with my Brother, he has not received any currier.
Consignment no : P55551145.

Its a Diwali gift to my Brother's Family which I was expecting they should receive before 14th Nov'20 but unfortunately its not yet delivered to them.
I am still worried and request DTDC Team to look into this matter urgently and resolve ASAP.

Sir,
There is a one parcel which send my friend from indore to patiala.
Patiala dtdc courier service was call me on 12 nov 2020 from this mob number [protected], but parcel was not delived.
Now they can't pick my phone call. Once they picked my call but they can't talk me as a customer, they use a misuse words.
I request please tell me about the status of my parcel.

For the consignment no D62035604 picked up from Surat on 9th november is still in trasit at Surat . Delivery location is at Bangalore .
Didnot expect such a bad delivery service form dtdc express . Other courier will delivery with in 5 days .

I have ordered sarees online, I have sent the wrong Pincode to the sender (Kakinada). My parcel booking date is 23rd October 2020 Tracking ID: H98564477. Instead of adding Pincode 504203, I have sent 591302. I have called to DTDC Customer call center 6 times till now. Earlier they said i will get a call from DTDC by evening 06:00 PM. Now they are saying parcel is delivered to someone. How can they deliver the parcel to some unknown? I need my money back from the company.

I opted for DTDC to courier a special anniversary gift from West Bengal to Kerala. Consignment number X62514559. The consignment has been booked on[protected], the delivery has not been done yet[protected]. It is showing In transit. It normally takes a maximum of 4 days for the delivery from West Bengal to Kerala. It has been more than 13 days still the order has not been delivered.

A service complaint (Complaint No.[protected] has been raised on DTDC official site regarding the issue but no response or follow-ups are done.
When called the Customer care number of DTDC ([protected]) in the Kerala section (Southern State) no one is answering the call even I waited for more than 15 minutes. I have tried more than 10 times in the same number, still the same waiting and no response.

The gift includes sweets also which may get damaged if kept for a long time. Even if the gifts are delivered in the near future, the anniversary has been bygone and the sweets will be of no use.

This is the worst courier service, I have ever seen. I recommend no one opt DTDC for courier service. No customer satisfaction at all. Very poor service.

So I request you to take appropriate action against this worst service.

I ordered a parcel from a merchant in Dehradun (UK) which was supposed to be delivered on 2nd Nov 2020. I got an OTP notification from DTDC but the delivery person never called me stating that the product is delivered. On raising a complaint they said the parcel was delivered, however it was not. Tried speaking to their delivery leads and grievance cell but no luck till now. They haven’t resolved the complaint and have stop responding to calls and messages. Tracking number; U00404105

I send a courier through DTDC . When the customer received the package totally damaged. Package cost 1168 delivery cost extra. package weight 4 kg sending through air mode. When customer received the package it's totally damaged and plants without soil.

I want to escalate the issue of my product not delivered till today. We handed over at Nizampet village DTDC courier, Hyderabad, Telangana on 9th October but till today it was not delivered and the issue not resolved. Kindly look into the matter and do the needful.
We trust it is the best service but it seems very careless on customer products. I want to know the status immediately either it will be delivered to the customer or back to me and return my money.

No information till now when I contacted branch in Nizampet. This is not at all acceptable for missing the production and just like that no response from DTDC. I need immediately response on this

My parcel was booked on oct 27 2020 frm delhi to begusarai(bihar)...but hte update as shown on the tracking was that its out for delivery on nov 2 2020 while i enquired about the parcel through dtdc office begusarai branch the satff informed that the parcel has not reached to there branch instead the parcel has reached to old branch that is in thana road branch where the services has been closed.they informed that they will receive the parcel within two three days n i will then get the delivery but everytime they are making n excuse.the tracking id is W[protected].kindly do the needful to get my order delivered to me

I have made a dtdc booking from delhi to Hyderabad and awb number is D62492485. I haven't received any call from courier person at the time of delivery and i was available in house entire day. But delivery was not made and status was shown as not delivered due to office closed or door lock. Please help to grt my parcel as soon as parcel.

I made courier for speed delivery on[protected]. For that they charged Rs.285 by giving assurance that it will reach next day. But it was not done.After again my approaching on[protected] evening then only they started to enquire about that cover.Already I called on office number and the need o[censored]rgency around 1 p.m on[protected].At finally it reached on this day[protected] morning.After all this why I have to pay so much amount for your service.Normal courier also reaches in the same duration.It's not the cost, it's the trust which they defied. Hence I request you plz take necessary action against that franchise.

Consignment booked on 09.11.2020 under urgent 24hrs delivery . Yet has not been delivered even till date. Today, tracking shows that consignment had not been delivered and is redirected. Address and mobile no. is mentioned there yet i got no calls from dtdc. Even the phone no. of delivery guy is not mentioned. The parcel was very urgent. It ia gross deficiency.

My name is karthikeyan and i want to submit a complaint regarding my courier which i have not recieved but when i tracked it on dtdc site it shows that courier has been delivered and recieved by subramani.I even dont know who the subramani is.I think something wrong has been done from your side.That is very poor service.please help me and give my courier to me. my tracking id is D75086198...

Courier booked on 9/11/20 at 11.00am from kalyan west for kandivali not reached till now ie 13/11/20 i was told it will be delivered till 10/11/20

I received my courier yesterday that is 13 nov 2020 which was damaged . When I opened the parcel it was nibbled by mouse. Dtdc staff stuck sticker so that I could no make out that the parcel was damaged.
Kindlylook into this matter

Please provide the details of courier

Dear DTDC team,

Our Consignment had Booked on the Dt-10.11.2020 through DTDC by AIR mode & Booking No- D62540793, but Still not the Deliver at Khasra No-91-93 (Dujaana address (Gautambudh Nagar, UP), we are tracking from the Morning that Consignment is Out for Deliver, Also we have Call to Customer care they said that today will be deliver But Still not deliver at wh & find complain no[protected] ...

pls arrange to Urgent deliver

Docket no H21282247. booked on 9th Nov 2020 at Hyderabad for Aurangabad. Online status shows update only as on 10th Nov 2020. Today is 14th Nov and no data available. Costumer care has no details of where the docket is.
Which courier service takes over 4 days to deliver a docket from Hyderabad to Aurangabad.
This is the worst service ever experienced.
Can DTDC atleast trace where the docket is.