DTDC Courier & Cargo Complaints & Reviews

My parcel was shipped on 9th Nov 2020 and it was a fast delivery so i waited till 11th and 12th Nov. But still not received the parcel. As i checked on DTDC tracking portal it is showing different updates every time. Also from yesterday it is showing at Ratnagiri branch, if it is at Ratnagiri Branch then how much time they need to deliver it. Very disappointed with DTDC services.

Hi Team,
This is NareshYadav Iam from Hyderabad. Coming to subject I have couriered 2 items in DTDC on 10th of nov. from Hyderabad to Nirmal and the destination is not more than 230kms from Hyderabad they told that it will be delivered with in 3 days but the thing is they have miss placed it and now it is coming back again to Hyderabad and more over that item should reach today as we have a shop opening today. I have trusted DTDC A Lot so I have couriered it but in return I got a bad experience from DTDC . because DTDc people are bluffing us on delivery part and more over DTDC Is a good company but I dnt know how items will be miss placed to different location this is how the company standards looks like ? Please find the attachment for more information. How they are playing with item .

Consignment: H21468037
Name :NareshYadav

The courier content an important legal document that needs to be filed in support of the ongoing NCLT petition before the honourable Mumbai bench. The Courier was booked on 1st Nov and picked on 2nd Nov. The return of the courier was initiated by DTDC without contacting neither to consignee nor me. Since then I am routinely contacting their customer care executive and explained to them it's a very important document and should be delivered immediately. Till date no action has been taken by the team DTDC and my important document is just laying with them. Non-delivery of this document has delayed my important court notice which may lead to weakening my case. Hence, I request to take a quick action against DTDC and direct them to deliver my documents to the consignee and for this unprofessional behaviour they should be pay me rupees 15, 000.

Best Regards
Dr. Sarika Pardhe
[protected]

Dtdc tracking no.M02342470.

Tracking details show that "customer refused to accept the parcel" at two instances while the person was asked to handover the package to watchmen as we are closed at those times. We also tried to communicate through dtdc contact no. [protected] to inform in advance but as every time it never connects nor does the local office number working. After complaining the same to delivery guy over the phone he didn't handover the parcel to watchmen and stopped picking up our calls. Approaching the nearby dtdc office they say that the delivery guy has our package and he will deliver.

After waiting for 3 days when we inquired again they said the parcel was returned..but nothing like that is shown on tracking details...

We also tried to complain through DTDC webiste but as soon as we enter OTP to submit the compalint...the submit button vanishes!..so we were never able to raise a compalint..pics attached..

DTDC's services are PATHETIC! AS HELL! AND SO ARE ITS PEOPLE!!

We hope to resolve this issue once and will never use DTDC services again and will suggest everyone else to quit using DTDC services.

Our complaint is that our property was wrongfully put on hold by DTDC rajkot office & their delivery guy.

Also, DTDC has a unusable complaint portal on purpose and we are against that too...who does that?...its is highly unethical and unprofessional.

I have sending a document via your fying services to tinsukia(assam) but the doc. Is still not delivered to the person.
He is sitting in the tinsukia shorting office today and the contact person of dtdc (mob.[protected]) is saying the doc is not recieved by them
but as per service support i have seen that the doc is recieved on 07.11.2020 by them
please help to delivered the doc to the person

my cont. No.[protected]
email:- vikas.[protected]@gmail.Com

One gift pack book from Yamunanagr to rohini 11.11.20 C No. T70062989, I was check on tracking yesterday he shown the goods deliver but am not received any packet. Today morning I was complaint customer care complaint no. 17830497 and gift is very important . after that check rohini branch sector 3, that person was given the no of your Frenches contact person i ask why you mention the deliver the goods yesterday at 7.27pm . your person is cheat to customer and miss guide
for your inform

I booked one courier from DTDC F-17 Vijay Nagar Delhi 110009 today, the man sitting on counter for booking was Sumeet Kumar first of all he was without mask that is wrong in this COVID I told him to put but he said I not care for it second I booked one key board weight 990 gm He asked me what is it, I said a key board but he blame me that it is not key board because my key board is 400 gm it is some other thing tell me truly he asked me very badly like a criminal (I m a senior citizen And ex govt class 1 officer from govt of India’s responsible office ) I told him it is fine make key board and that is heavy weight than he opened the packet and check and that was a key board than he again pack and booked. I feel very ashamed due to his misbehaviour with a customer which degrade reputation of DTDC but he said I not care for it I get 14000 salary pm, I think his intention was doubtful not sincere, now I doubt that he can delay To deliver my courier or break my article It is requested to take necessary action against such people to remove immediately in public interest.

My tracking id H97720426.i didn't receive my delivery but they updated as successfully delivered.i have complaint regarding this.they said they will refund the amount.uptill now i didn't get any refund.they are not responding for calls.its almost 3months.worst service from dtdc

I sent an amazon return consignment through DTDC on 16th September. That parcel is not delivered due to some issues and I contacted amazon CEO so they scheduled a self-pickup. But the package is missing from DTDC and no update on the DTDC tracking page since September 23rd. I want that parcel to be returned back to me within a week to get my refund of around 2000/- rupees. that means my parcel value the same money and it is missing now. I'm in a situation to register a complaint in consumer court. And DTDC customer care executives are very irresponsible. My tracking number is R37864932

MY CONSIGNMENT NUMBER IS Z48491420 .Its showing address incomplete or wrong .In that case you guys should have to call to given number.you guys received the parcel at your faclity at 06/11/2020 but it was out for delivery today.
I HOPE MY PARCEL WILL BE DELIVERED SOON

Updated Address:
RANGASWAMY M R
#4, SREE RANGA NILAY, 2nd CROSS, 2nd MAIN ROAD, ANNAPURNESHWARI NAGAR, near VEERA BRAHMENDRA MATTA, LAGGERE
BANGALORE -560058

I have courier one parcel on 7th November 2020(Tracking number: T[protected] and it was supposed to deliver on 10th November which did not happen. Your delivery agent called on mentioned number and told them to pick the parcel from office.

We will not pick any parcel as it is your responsibility to deliver the parcel on given address.

Try to deliver it by today only otherwise i will take strict action regarding your services

I haved booked my courier from Mathura to Ilayankudi Tamilnadu. After 12 days also it's not reached. The product got spoiled almost. No response and update from dtdc side.

If we are not able to get on time then what is the use o[censored]sing this courier

DTDC tadbund (bowenpally ) branch, have missed delivering my couriers twice. Everytime I had to track myself with those orders and reach their office to get my courier delivered.
Tracking ID -H[protected] WAS an important document and they dint deliver it for 3months. They just kept it with themselves. I had to track it and reach the branch people on phone and then they delivered it.
Heights of negligence...how can they even think of keeping any courier for 3months undelivered. Kindly take an action against them.

Hi, I haven’t received order but status shows as delivered. Even receivers name is wrong. Consignment number is B74732417. Please resolve this issue asap.Attaching images for reference

My package was couriered from DTDC COURIER Service from chennai to haryana. When the package arrived here ..it was in a tampered form my laptop and gold chain from my bag was missing. I had to face a lot of loss in terms of monetary value....

Hi
I send a parcel to delhi from chandigarh by express courier because company says express courier is a same day service but in my case we send a courier on 5th November and this parcel should be reached on 6th november. But instead 6th November courier reached there on 9th November. we are paying extra money for this express service but still we are getting our couriers late then why we need to pay extra.Now please check into this matter and i want that you have to shipped this parcel to me.
Thanks
Mani
Shipment no.V90479768
http;//i9f.in/CwMELac45k
for tracking query, visit tinyurl.com/tovg8by
if you have any questions email meon this email id
[protected]@hotmail.com

Consignment number - D85088945 . Reference number:[protected]. Package not yet delivered despite being received at destination hub Howrah three nights before and even after going out for delivery once. Current status is showing RESTRICTED ENTRY - OTR.

I had placed an order online which was shipped on 28th October 2020 with awb number as Z37431843 still on 11th nov 2020 if I check the tracking Status of my Consignment it is just displaying "no data available"

Dear Sir,
My shipment no. K35269432 has not been deliverd yet but in the sytem it is showing delivered and the person who called me yesterday talked very rudely and not given the shipment and told that you can complain anywhere. This is a totally unprofessional behavior from the courier guys and it is not acceptable from any customer. I am a loyal customer of DTDC courier but this is a bad experience and I am concerned for my goods also.
Regards
Himanshu Kumar
Area Manager
Sanofi
Mob. [protected]

My courier was delivered broken .. my laptop is fully screen broken .. my company will charge for that from my salary.. this is the service you give to your customers..?