DTDC Courier & Cargo Complaints & Reviews

Package ref Number Z36772021 was booked on 21 Oct 2020 at Patiala (Punjab) to be delivered at Bangalore. It contained Jaus meant for Dussera Celebrations. It has not been delivered till date i.e. 06 Nov 2020. Still showing in transit. Please refund the booking amount Rs 120/- as the festival over long back.

My brother stays in beguserai, bihar and since he need several documents and books i had to courier it to his place from madikeri, karnataka through this wasteful DTDC courier. I shipped it on 21st of October paying around 850RS and was assured to reach in 10 days. ON tracking on 30Th of october it was shown its out for delivery, but none of the delivery executive have contacted and upon reaching the beguserai branch number its been switched off. Its 5th of november today and i have spoken to 4 different customer support executives of DTDC on 4 consecutive days where they have just kept saying they would escalate and deliver it by tomorrow. Still my issue hasnt been resolved. Would wait for few more days and then go to consumer court

I have made a courier from DTDC karaikal to Udaipur. The parcel weighed around 20 Kg. I was told by the Karaikal branch people that they will drop the parcel at the destination place that is door delivery and I agreed. Now the parcel has reached the destination place Udaipur and these Udaipur branch people are telling that they won't deliver at the door place as the service is not available there whereas online it is showing that service is available. These people are playing with customers feelings. I think DTDC should close the Udaipur branch as these people don't know how to work. My cnsignment number is D61375509

Consignment Number : B74492703, The courier send to my address, by paying full amount including delivery charges, are not delivered to my address. But I am getting SMS in my mobile phone that the shipment is out for delivery. When I called up at DTDC Mukkam branch (Kozhikode Kerala) phone number [protected], he said that the courier cannot be delivered. There is no lock down or containment here near my house, and all the other courier services are delivering at the house. It happened this way to 3-4 shipments I have had in the past. They dont consider delivering the courier at the address even if the courier contains medicine. VERY POOR SERVICE... NO ETHICS... EARNING EXTRA MONEY WITHOUT DELIVERY THE COURIER AT THE ADDRESS.

D59012346. Not received

I parcelled electric induction from Shillong to Ankleshwar on around 18 Oct 2020.The package was packed and sealed by me. I received tampered package with missed induction inside.Consignment no D60609344

After 25 days also they didn't delivered the consignment and also there is no proper response from the DTDC which was not acceptable and consignment containing valid material only(laptop charger not laptop) consignment number is U00087994

I had shipped my LENOVO laptop charger via dtdc from MEERUT, U.P.(250001) to Vijaywada, A.P.(521105) . It has been almost a month now still not delivered, and the guy who sent it is clueless. There have 4 complaints, 2 escalations, and several mails sent to customersupport of DTDC, but not a single response. Didnt expect such a bad work from DTDC courier company. Now the parcel is in transit mode for past 2 weeks.

Now seeking expert advice to either send the parcel to destination to either or deliver it back to source. U00087994

TRACKING NO. D72950140

I have book pickup service from DTDC on 25th October and pickup was successful on date 27/10/2020 but after there is no updates from there side regarding pickup and the website is showing same status from last 6 days and even the DTDC customer is not informing me anything about it. I have tried calling them and even mail them but there is no response by DTDC. the package was containing JBL earphone model E25BT and it's cost me around 2500, which was used by my friend and from Raipur he sent me the product. now I want my courier or refund

Tracking no.H20774431...package was not delivered to me ..I'm from tenali guntur district andhra Pradesh. The delivery guy signed himself in the slip and told me that he left the package at my desk .i have called the supervisor Dtdc tenali sri anjaneyulu...instead of resolving my query he told us that the delivery guy is good...and we were lying...please resolve the issue I have a valuable product in the package ..tha parcel was booked on the name M vyshnavi..but it was signed as PTR ..i have the screenshot of that slip also..if my package was not delivered to me ..i will not hesitate to file a complaint in consumer forum..

I had sent a courier from KOTTARAKKARA DTDC( SITUATED IN KOLLAM DIST, KERALA) to TRICHY, TAMILNADU ON 22 nd OCTOBER 2020. They told me that courier will reach the destination within 4 OR 5 DAYS. The courier contained chocolate gift box. But it has been 13 DAYS, PACKET DID NOT REACH THE DESTINATION. WHEN I CALLED THE DTDC CUSTOMER CARE, THEY INFORMED ME THAT BY MISTAKE THE PACKET WAS SEND TO AHMEDABAD, AND NOW THEY ARE SENDING IT BACK TO CHENNAI. SUCH IRRESPONSIBLE ACT FROM DTDC STAFF. I SUFFERED MONEY LOSS .SINCE IT WAS A CHOCOLATE BOX, IT WOULD HAV RUINED.I EXCEPT SOME ACTION FROM AUTHORITIES AGAINST THIS.

I was supposed to receive a parcel DTDC from my office. I was constantly following the tracking as i was not registered for the message service. After 30th of OCT there no progress in my parcel. So on 2nd Nov i called and complained to them and on 3rd my parcel was finally out for delivery.
I was all at home and i was expecting the parcel, but around 6pm when i just saw the tracking as that page was ope, I see a message "Not Delivered(RECEIVER...

I am unable to track my package with consignment number: W00097021. Everytime I try to track the package or raise a complaint on the site its throwing an error message stating that the consignment number is invalid. I am adding the screenshot of the bill that I received from the sender of my package

I have sent my documents on 3/11/2020.They have assured to deliver it on 4/11/2020.But they did not sent it on time. Their service is also worst. I called many times at DTDC branch office (Kottayam), but they didn't respond.

My consignment number V60538203 is showing invalid
How to track

My documents were supporsed to reach by today Morning but it didn't reach on the given address. What is this? Why is it getting delayed.Its a very urgent document. I humbly request u to look into the matter.

I'm Nirajsingh Sengar. Courier of docket number - D75429562 is showing delivered but yet not received at my home. And DCR of 30/10/2020 in DTDC office is missing. Also the delivery person (Ambekar) is misbehaving on phone call. So please look in to the matter and resolve it as soon as possible

Couldn't track shipment details of dtdc couriers
Consignment number
R38710087

I sent my monitor from Bangalore to Bhubaneswar through DTDC.
consignment id: D61152896
But it reached destination in damaged condition, it's LCD panel is cracked.
I raised a complaint with DTDC customer care, but there seems to be no response. They just mentioned that operation is investigating the issue.
The product was worth Rs 20000 .
Please ask DTDC to compensate my losses.

Thanks, br...

Hello,

I am a very regular customer of DTDC. But today, I am very disappointed with the highly arrogant behaviour of the DTDC service provider in Pulgaon, Maharashtra.

Before few weeks, we enquired about the charges to transfer some of our boxes from Pulgaon to Hyderabad and they quoted Rs.800. We found this a little high and posted via Indian Post which costed us quite less.

Today when I wanted to send something to Australia, we reached out to them to ask for the charges.

To this, they responded like below:(In Hindi)
1. Aap Australia ke charges afford nahi kar payenge. Apki utni aukaad nahi hai. Aap Post se hi bhejo.
2. Aap Rs.800 nahi de paaye the toh Australia ke Rs.4000 kya denge.
3. Aap sirf enquiry karte hai aur kuch bhejte nahi hai. Hum enquiry deke apna time pass nahi kar sakte.
etc. etc.

The way the service provider spoke to us was unbelievably condescending, higly disrespectful, offensive and unacceptable. Because before few weeks, we enquired about the charges and did not use their service, they spoke to us in this tone and this way.
Do we not have rights to do the enquiry about the charges before making a transaction?
Are we bound to use the DTDC service just if we enquire about the charges?

As a consumer, we expect the strict action against this type of arrogant behavior.
Awaiting your reply.