DTDC Courier & Cargo Complaints & Reviews

W00082767 the pkg says Not Delivered(LOCAL HOLIDAY-(OTR)) hapless service . Jaipur to Chennai from 3 days its in same status

D94053050 this consignment was booked from sheopur and suppose to reach Manendragarh but due to so much of delay in service till now it's on the way and when contacted your authority then they said it's not traceable then I asked them how much time is needed to do so and solve the matter they asked 1week and I gave but again no solution again they are seeking time now it's 40 days almost and I asked them to make it return to the source but for that again Time. I have given plenty of time for and the package carry a trolley bag now I am supposed to buy a new one because I need it again I have to pay for what I already have, which is not done.

My name is Anu T vijayan and i am from trivandrum, Kerala. My contact number is [protected]. I send a package to Kottayam on 19th october 2020 from Attingal DTDC branch (Trivandrum). But today[protected] i got a call from attingal DTDC branch and told me that the package is returned. The reason they told me that there is no such a person in that "To" address. So I contacted the person to whom i send that package, she told me that she didn't get any call or any updation from the DTDC Kottayam. I clearly mentioned the proper address details along with the pincode and mobile number of the receiver. I don't know what service you are giving to your customers. I paid and send the item from the DTDC but the attingal branch they are telling thats not their issue, the problem is with the Kottayam branch. Now i realised that the actual fault is not with your team, its my own fault that i choose your service for sending a courier... !!. I send on 19th october and upto 7th november i didn't get any updation or anything from your team and they are telling its my fault. Its really bad from your side.. The package was containing live plants worth Rs. 800/-
Now i need to return the cash to the customer because of choosing your company service for sending a package.. 🙏🙏🙏

Sir mine courier i send to kolkata from Varanasi booked on 20.10.2020 till date not delivered. Kolkata courier service not receiving the phone call . [protected]
[protected]
Look into the matter parcel is very important.

The item is missing
only one item came
inside the pakage there were 2 package of shoes but only i recieved
one pakage of shoe
it 800 gm but i revied only 400 gm
it was send from neveli, township, coimbatore, tamilnadu
to mm towers, subedari, hanmakonda, telangana, 506001

Dear Sir,
as per your the consignment delevery is next day delevery.Consignment booked on 4th oct, 2020, but till now it is not delevered.

Regards :
Sidheswar Tripathy
Consignment No:
D60632451
contact No :
[protected]...

This is in reference of DTDC Package ref Number Z42600344 which was booked on 27 Oct 2020 at Unchahar (Rae-Bareli, UP) to be delivered at korba (Chhattisgah) from DTDC Courier service. It contained my original documents which need to be sent as soon as possible that’s why I preferred DTDC over speedpost but even after 10 days past still the courier is not traceable .When I enquired, than I was informed from that there has been a mixup of packages and we are trying to find your package and it will be resolved in 2 days. But I regret to say that still (after 5-6 days) there is no response from them. It has been lost I guess.
My package contains original documents my Car RC, NOC etc. You are requested to kindly take some prompt action.

Pradeep Kumar Singh
Ph-[protected]
Package ref Number Z42600344

I've booked a delivery with DTDC on 31st October with a 2% career coverage on the package value. On a total, I've been charged a total amount of 2230rs.

Docket Number: V90672988
Delivery Charge: 1250
Career Coverage: 980

The next day I came to know that my pacakge wasn't insured but the DTDC team has collected the career coverage payment. When questioned the concerned executive regarding this matter, he couldn't provide a proper answer.

Not Deliver Home...Verhaal gujrat Branch

HI, I have not received any parcel on Tracking Id/ AWB number - Z42878920. But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I was send it on 24/10/20 and it reached on 26/10/20 on Mumbai but now 06/11/20 it's show delivered but its not recieved by me, then where my parcel and I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply me asap. Thanks

I order medicines which are delivered by DTDC. but They DON'T DELIVER IT TO HOME, INSTEAD WE HAVE TO GO 4 KM AWAY TO OFFICE TO COLLECT PARCEL INSPITE OF PAYING FULL DELIVERY CHARGES!!! once they updated status OF PARCEL AS RECEIVED THOUGH WE HAD TO GO AND COLLECT THAT ON THE NEXT DAY.

All the my courier item since many months are not coming to door step since many months though I am paying money for door step courier. They are simply calling and telling to come and collect the courier by sitting in the office. This is not same for other courier companies and other courier branches. Only happening to chirala, DTDC branch.

Package Z36772021 was booked on 21 Oct 2020 at Patiala (Punjab) to be delivered at Bangalore. It has not been delivered till date i.e. 06 Nov 2020. Please refund the booking amount Rs 120/-

Package ref Number Z36772021 was booked on 21 Oct 2020 at Patiala (Punjab) to be delivered at Bangalore. It contained Jaus meant for Dussera Celebrations. It has not been delivered till date i.e. 06 Nov 2020. Still showing in transit. Please refund the booking amount Rs 120/- as the festival over long back.

My brother stays in beguserai, bihar and since he need several documents and books i had to courier it to his place from madikeri, karnataka through this wasteful DTDC courier. I shipped it on 21st of October paying around 850RS and was assured to reach in 10 days. ON tracking on 30Th of october it was shown its out for delivery, but none of the delivery executive have contacted and upon reaching the beguserai branch number its been switched off. Its 5th of november today and i have spoken to 4 different customer support executives of DTDC on 4 consecutive days where they have just kept saying they would escalate and deliver it by tomorrow. Still my issue hasnt been resolved. Would wait for few more days and then go to consumer court

I have made a courier from DTDC karaikal to Udaipur. The parcel weighed around 20 Kg. I was told by the Karaikal branch people that they will drop the parcel at the destination place that is door delivery and I agreed. Now the parcel has reached the destination place Udaipur and these Udaipur branch people are telling that they won't deliver at the door place as the service is not available there whereas online it is showing that service is available. These people are playing with customers feelings. I think DTDC should close the Udaipur branch as these people don't know how to work. My cnsignment number is D61375509

Consignment Number : B74492703, The courier send to my address, by paying full amount including delivery charges, are not delivered to my address. But I am getting SMS in my mobile phone that the shipment is out for delivery. When I called up at DTDC Mukkam branch (Kozhikode Kerala) phone number [protected], he said that the courier cannot be delivered. There is no lock down or containment here near my house, and all the other courier services are delivering at the house. It happened this way to 3-4 shipments I have had in the past. They dont consider delivering the courier at the address even if the courier contains medicine. VERY POOR SERVICE... NO ETHICS... EARNING EXTRA MONEY WITHOUT DELIVERY THE COURIER AT THE ADDRESS.

D59012346. Not received

I parcelled electric induction from Shillong to Ankleshwar on around 18 Oct 2020.The package was packed and sealed by me. I received tampered package with missed induction inside.Consignment no D60609344

After 25 days also they didn't delivered the consignment and also there is no proper response from the DTDC which was not acceptable and consignment containing valid material only(laptop charger not laptop) consignment number is U00087994