DTDC Courier & Cargo Complaints & Reviews

I sent a courier through DTDC C/n no.H20898443 on 10th October 2020 from Warangal-506011 to Delhi 110032. I have contacted the recepient and he said he didn't receive my parcel. So I went online to track and it is showing as "Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR))". DTDC tells they will deliver within 5 days and till now they haven't delivered it. Now my parcel is coming back to me and they haven't informed me even once about the delivery issue or returning process. Now the status is shown as "RTO Process Is Initiated". I have even sent a mail to their website but haven't received any response. These private courier services are the worst. I want my courier to be delivered to the receipt asap.

I am extremely dissatisfied with dtdc courier service. I have booked a parcel from Bangalore to Guntur with consignment no: F30082960
The customer service is very pathetic and they are simply saying we are finding out where the package is, of course no action has been taken till now, it’s been two months already. They are completely clueless and arrogant since their policies doesn’t have any mention of refund in case of missing package.
I want these guys to find my package immediately or refund my Rs2000 which is of course less than the original value of my products

I have sent a shipment from Bangalore to jaisalmer (Rajasthan) on 16.10.2020 but still not received. Today is 26.10.2020

Consignment no :- T00135901 was submitted on.19oct 2020 in Zirakpur and was to be delivered via DTDC to Amritsar. It was delivered today (27 Oct 2020) and when recieved it the clothing in it was torn . It seems The package was opened with knife in the delivery process and in that the clothing was torn from 9 sides and it also has some sindoor for the purpose of bhai dooj and it was also spreaded in the package. Some one might have thought this contains some precious thing in it and would have torned it to steal that one . It's the worst experience I have had with 3rd class DTDC . I want my compensation of 6000 for the late delivery and tampered delivery .The useless portal of support in your website isn't even allowing tme to lodge the complaint .don't know how you have been running this service.custoner care representative isn't picking up the phone. Please respond as soon as possible.let me know if you need any further information.

They are showing courier out for delivery since 21st
Nobody has contacted and they are saying door is locked
They are lying
We are contacting but no one answering

Courier picked date 22 oct 20 from SATNA patarie franchise no.IF462 till date the courier not received, courier person Mr.Pushpraj Garg.not is not responding over phone.

Dear sir
We booked a consignment at DTDC jalandhar to Dr. Cv Raman University Bilaspur Kota, Chattishgarh with consignment no: Z48069541 on 8th SEP'2020.till today there is no progress in this issue.we made many attempt, but no action was taken.after many remainders.the DTDC employee replied that the case is under vegilence investigation.we waited couple of months.now there is no mails.No status updates.Hence I request you to attend the case and resolve the issue.
Consignment details:
Degree Documents, 500 Rs Demand draft
name:-arun kumar
contact:-[protected]

D75549290 this courier not received .plz check

H98717461 this courier not received by us but status showing delivered. My contact no. [protected] or [protected]. Kindle arrange urgently.

I sent a parcel to US from Narsingi Hyderabad with tracking number N21490952 which was handed over to the courier executive Mr Govind from Kokapet Branch on 8th Oct 2020 receipt is attached for your reference we clearly intimated him that it was an urgent parcel that needs to be shipped asap the same was ensured by him, after this the tracking was invalid for almost 10 days and when we asked he kept saying it was in transit and international...

I had sent my office laptop to the IT incharge through DTDC, from Bangalore to Bangalore only, on 6 Oct 2020. In order to cover for damages/loss, I had paid Rs 300 extra for 'carrier risk'. At the time of delivery, package was already open and laptop was damaged, so IT in-charge refused to take delivery. I was on 9th Oct. After that it is in RTO, but its status keeps on changing, sometimes it shows Hyderabad, sometimes no status. Since, its not with IT incharge, the cost of laptop will be deducted from my full and final payment. Calling DTDC Customer care is of no help, they just say its RTO and no reply is given to any email sent. It has been more than 20 days, they are not acknowledging that its missing. If I receive the laptop after salary cut, the laptop will be of no use to me. also, the laptop is damaged, so its repair cost will surely be duduced from my salary.
AWB F30089308

This is Vinay Sarode. My father had sent a parcel to me through DTDC (Consignment no - P[protected] from Bhusawal (425201) to Vikhroli (400079).
I have not received the parcel at address at Vikhroli. I raised online complaint, visited Bhusawal office, contacted DTDC on twitter several times.
They say that consignment is RTO but Bhusawal office say that it is not returned to Bhusawal.
DTDC has not sent the parcel to Bhusawal neither it is delivered at Vikhroli. No response on all calls, online complaints, twitter, emails.

I have couried a parcel on 9th oct 2020, after 15 days (24 oct 2020) it was showing it is delivered but it was not delivered to my cousin (k.siddhu). My tracking number is H20499683...

DTDC office personnel at my home town say that the item can not be delivered to my home saying that there is no service to my locality. I have to go there and collect the item. But my locality is part of the town, not at outskirts of the town, even my locality is very nearer to the DTDC office. I dont know why they say like that. I got this experience thrice. They returned my items back..

Actually the weight of my package is 14 kgs but they have charged the amount for 20 kgs that is 2000rupees. They have charged 600 rupees extra.
My luggage was packed on 14 october 2020.
client name:Prince Yadav C/O Fly Right Movers
phn no:[protected]
LPU, Punjab, 144411
I request you to refund the money as soon as possible.
If you have encouraged these type of candidates there will be a great problem to your company.

My name is Kavitha haldar, I have taken a Franchise from DTDC Express Ltd Couric and cargo service in 2008. Am running this franchise since 2008 and I haven't register my franchise in your Just dial listing.

Someone misusing my Franchise business name and address in your JUST DIAL listing.

I have called many times to your just dail customer care they not doing anything regarding my concern.

I request you to please do the needful to remove my franchise from your listing.

This my office address:

1, 9/C, Basement, Achraj Towers 1 Katol Road Chhaoni Square, Chhaoni Rd, Sadar, Nagpur, Maharashtra 440013

You can able to find my franchise in your JUST DIAL listing with the name:

DTDC express ltd, Chhaoni, nagpur.

Kindly check in google you can find my google my business account.

You can contact us on [protected]..

My name is Kavitha haldar, I have taken a Franchise from DTDC Express Ltd Couric and cargo service in 2008. Am running this franchise since 2008 and I haven't register my franchise in your Just dial listing.

Someone misusing my Franchise business name and address in your just dial listing.

I have called many times to your just dail customer care they not doing anything regarding my concern.

I request you to please do the needful to remove my franchise from your listing.

This my office address:

1, 9/C, Basement, Achraj Towers 1 Katol Road Chhaoni Square, Chhaoni Rd, Sadar, Nagpur, Maharashtra 440013

You can able to find my franchise on your listing
DTDC express ltd, Chhaoni, nagpur.

Kindly check in google and google my business.

You can contact us on [protected]..

My DTDC tracking code is Z54716910.
It consists of valuable clothing.
We got the message that our order is out for delivery.
but it hasnt got delivered.
Instead when we called local DTDC they are saying it got delivered in JangareddyGudem instead of Tadepalligudem.
Such a pathetic service. Doesnt even care to call us.

Consignment Number: D94993729
DTDC had told me that they deliver parcels within a week and they charged a hefty fee for that, but it's been 2 weeks and there is no update where the parcel has been reached? Most pathetic and snail-paced courier service ever. Even their customer care is disconnecting calls.

My courier is in same place for past 1 week & i called customer care but they have no responding properly i said its urgent but they are not taking any action