DTDC Courier & Cargo Complaints & Reviews

The package has NOT reached the destination. It as been more then 2 week. Neither has it reached back to the sender location. The contents of the package are very expensive. I have come & checked the office more 20 times now. I need this escalated ASAP.

-Date package sent - 7 October 2020
-Client number - [protected]/[protected]
- The items are not delivered to destination nor sent back to receiver.
-Want the package back to either sender or receiver. Or refund of the value of the package.

24.10.2020 the Dtdc courier as received parcel in Bangalore I'm in Chikkaballapur from now till today 29.10.2020 I did receive parcel this courier side i search in Chikkaballapur but here no dtdc courier in Chikkaballapur someone's told dtdc courier as stopped & closed like that so I ask other courier office they also told same. In Bangalore also ask they telling it will reach like but Wer is it not telling properly. I search in tracking ID it was showing undelivered tracking ID No.B74362999. it's emergency parcel plz find the parcel were is it. My No is [protected]

My parcel with tracking Id K26084983 is showing delivered but I have not received it yet and neither have I received any phone call...Just tell me where is my parcel how can dtdc do such a scam...just answer me

D58773385
Sent from Bhubaneshwar on 17th October, reached Pondicherry on 22nd. 10 calls from the sender. Then as a receiver I called today 29th October, to express my extrem disapointment. I was told by a lady who speaks very well English, "if you want your parcel today, come to our office to collect it."
This is a shame for a reputable courier company to behave like this.

Through way bill no. D 85094767 material reached in muzaffarpur but could not delivered to me, even I have found it has been delivered in website of DTDC.

PLZ RESOLVE

I have booked the parcel on 19/10/2020 from Hubli DTDC (Karnataka) to Kaja Post (521150) Mandalam Krishna District (Andra pradesh)O but the consignment not yet delivered to the receiver on this date of 29/10/2020.
And the consignment number is B73863542 please do the needful.

Dear tram;

Plese check docket no Z48168308.

this is booked to Mr Vishwash Dalvi name but there is show to deliver mr Submit .

Wrong persons received this courier,

Regards
Arvind
[protected]

Purchased silver idols worth Rs 30800 from Salem silver palace, Salem, tamilnadu. The seller couriered the items to me via DTDC shipment no V60448394 on 20th October, 2020. My address is 2-2-1137/3, Hyderabad 500044, Telangana. The package was delivered on 28th October, 2020 ( late). After opening the package, I found that the box was empty with just tamil newspaper pieces and an invoice of my purchase and NO silver articles. I was shocked and contacted the seller, who assured they shipped correctly. I was so upset and in despair. I've given complaint to DTDC on their website, twitter, and also on phone ( complaint number[protected]. Please do needful and help DTDC reimburse me.

We sent one courier having shipment no M01727341 on 10.10.2020. The status on poartal is showing as delivered but there are no details of receiver. As the parcel has not reached the receiver we lodged complaint on DTDC portal and tried calling dtdc customer care. They accepted the complaint and asked for 2 days time for solution. And even after 5 days there is no support and now they not even answering calls. Dont know what to do. My parcel has some important documents.

I ship a parcel in the name of varshika neeraj from lucknow to siliguri.
On 14 october 2020.
From 19th october 2020 its last update on siliguri...now today its 29th october 2020 no update no phone no response.
Tracking id
U00067457

Kindly update.
Ectrem worse customer support they dnt attendind call..not even care about any parcel...

Consinment No. X33374729 showing delivered to Ulhasnagar 421004 address on 19th oct. 2020 but not yet delivered to me.

Sir,
My parcel Z37003317 was miss routed and delivered to wrong address as shown in trackings. Please find my parcel as soon as possible and kindly send to my address written below
Michelle Z
UK B 54 Upper Kanan
Zodin Hyundai Workshop
Aizawl Mizoram
796009
Ph [protected]

Yours Faithfully
Michelle Z

Date of packaging : 23/10/2020
Date of recieving package : 27/10/2020

Complaint from : Swati Bhingare
[protected] / [protected]@gmail.com

I sent a photo frame without glass and a few other products with dtdc (Govandi Location), a guy picked it up from my place and I specifically mentioned the packaging details - Photoframe packaged separately, and products to be packed in a bigger shipping box from the one I gave the delivery boy which was too small for so many products. I mentioned multiple times to the delivery boy and the coordinator Priyanka on call and on text to pack it very carefully since it was a gift and especially the photo frame was handmade.

1. It was still packed together, products and frame,
2. MY PHOTO FRAME BROKE as told and showed to me by the reciever
3. and the products was still packed in that same small box, because of which some of it got mended due to the tighter packaging.

I have attached the photos of the damaged product recieved, the payment reciept through google pay and the chat with the coordinator priyanka.

Requesting a full refund. Please get back asap

Your DTDC Express centre owner and his accomplices have indulged in physically assuaulting me and my wife. I had visited them to pickup my parcel boxes and had a heated argument with them, post which your DTDC franchise owner Mr Chandan Singh (DTDC Express, Mukund Sadan, Suyog Hotel Kalyan Shil Road Dombivili Eas) started abusing and assaulting me and my wife. I have already lodged a formal police complaint against your goon and wanted to highlight this to you as well. I am attaching the FIR copy for your ready reference. Hope you will take action against this goon soon.

My consignment number is V60261236 is lying in DTDC office from yesterday they phoned me to collect it from their office Hajipur .My address is Vill Saidpur Rajauli PIN 844102

My package with tracking number D94598605 has been booked on 12th October 2020 from Mumbai to deliver it to Kolkata with proper address and phone number (also mentioned on the parcel). The packet has been there in Kolkata Main branch (Bypass branch) since 19th October. After 2days of no movement Today i.e 22nd October finally it was Out for delivery.
I was waiting the whole day and now in the tracking status it has been updated as "NOT DELIVERED- Restricted Entry(OTR).
This is a horrible experience. Since then It's been 16days already. At the time of booking earlier I was assured that it will get delivered within 7 days.
At the time of booking already I had added that it is very urgent. I want to get my parcel delivered asap.
Would never thought it would turn into such a worst experience.
Already waited a lot and tried contacting Support team through phone calls and emails but everything is in vain.
No one even bothers to reply on top of emails. I request your team to look into this issue on a very urgent manner.
And when connected with the Bypass branch Team, they were giving lame excuses, irrespective of the fact that the parcel is at the bypass branch for 10 days still not delivering it to my address.
No one is bothered enough to deliver. I have been told that the working hours for delivery is till 3 pm. I want my parcel to be delivered ASAP.
Contact email id : [protected]@gmail.com

Hi sir . My parcel has been dispatched by the dealer on Saturday (24/oct /2020) But the tracking Id in which they stick on to the parcel is completely wrong and I cant track my package . The DTDC tracking which they gave is D75970846 . Please Kindly resolve my issue and deliver my parcel on time ....

Dear sir,
I would like to inform you that I have faced lately due to your services.my friend sent me a courier from cochin on October 19 to kannur. but still now I didn't recieved anything.when I called the office at kannur, they said that they have delivered the package but here I recieved nothing.kindly find that package and let me know

My courier z36543116 was sent on 27/10/2020 and it was out for delivery on 28/10/2020. But it was not delivered and status shows "package redirected". The courier was sent from delhi and within delhi only. The querry form is not working and no one is picking up the call at their helpline centre.
Kindly look into the matter.

With in a 15 days i have to get two couriers one is from mumbai ( V[protected] premium package paid 250 rs )and one is from delhi. both couriers has not been delivered properly. one courier has been collected by me only in the dtdc office which is far from 5kms. and one is( X[protected] till now not delivered from last one week. and they are updating status "customer has requested delivery on nextday" . They are not even called me how they do that thing. If you are unable to delivery then deny from source place so that they will contact another courier company.