DTDC Courier & Cargo Complaints & Reviews

The delivery agent is not agreeing for zero contact delivery and is insisting for signature on the paper. He was extremely rude, when we asked if it can be delivered otherwise, even as we were signing on the paper. He stands at the door with the parcel and asks us to collect from the office.

Please inform us about your policy on zero contact delivery.

The delivery person has been very rude on various occasions in the past even when there were no such issues like zero contact delivery.

Please note that we not want it to be delivered by this delivery person ever again.

I have put all my furthur dtdc deliveries on hold.

My phone no [protected] daily unnecessary got 16 message from your side, smile code something but i'm not book any courier in your office at anywhere in future same repeated take compulsory action this is remainder

Consignment number: d92353419

I recently used your courier services to courier my luggage from phagwara, jalandhar to rishikesh, uttarakhand.in there, there was one box which consisted of a debit card and rs. 3000 cash. When i received the luggage, it was repacked without my knowledge, i found that the cash and debit card was missing. Also, one sealed bottle of a shampoo was missing and all the stuffs had been repacked.

I talked to the dtdc services of phagwara and they simply denied the charges.

Also, i contact dtdc customer care several times, dropped them several mails but they didn't pay attention to it.

Kindly look into this matter as soon as possible.

Consignment number : d73288348 containing garments was scheduled for delivery to iit kharagpur (Dr. Sangeeta roy chaudhuri, c1-149) on 1.0.2020. The consignment has not been delivered till today. Online tracking system shows delivery attempt failed on 2.10.2020 sighting covid -19, office closed. However, this is a residential address within iit kharagpur which was not closed. The delivery agent did not call on given numbers. All attempts to reach out to dtdc failed. This has caused financial burden and the purpose of this consignment is affected. Please look into the matter.

I am seriously very frustrated from past 10 days i can see delivery status as delivered but still i have not received my curior. When i spoke to my nearby dtdc office, they informed some other customer has taken my order. I reached out every possible ways to headoffice and local dtdc shop. Response are so rude. Is this a way you deal with customers.

Urgently solve this issue.

Waiting for your reply asap.

East godavari, mummidivaram;pincode-533216
Consigment number:v60048292

Pakage has not came to this address. It has shipped to another address

Delivery boy was speaking very unfairly and very abusive words
Delivery boy name : b vasu ph no:[protected] dtdc courier and cargo delivery agent he not even make a call to the consignee and saying that mobile switch off that is the we did not took that delivery we kepted in office only and today it will not happen. Item sent from hyderabad to kakinada on 04/10/2020 and reached kakinada on 06/10/2020 (Morning) but still today (07/10/2020) was not delivered.

~East Godavari dist, Mummidivaram.533216
~

Hi team,
I have booked a courier through dtdc on 1oct 2020, its almost 7 days have been passed, but the destination place not yet deliver,
Even i tracking though online its showing booked & dispatch, but not moving to traveler/destination place,

My consignment number : b92118155

My mobile number : [protected]

Hello,
Myself mr. Amarjeet wagh.
I have ordered a product from saleclues.in, on 19 aug 2020 and the saleclues company confirmed my payment as it was a prepaid order and they packed the product and handed it to the dtdc courier company on 21 aug 2020 at ludhiana branch of dtdc couriers.
And it was to be delivered to risod, district-washim, maharashtra 444506.
So the package started its journey from ludhiana and it ia not delivered to me yet.
But the interesting part is that the dtdc courier service says that the package has delivered on 10th september 2020 to someone at the dtdc branch akola, maharashtra.
And it says it is recieved by someone "s".
But i know that they have something wrong with my package.
I tried to contact the branch but not any help is done by them.
And i have tried to call the customer service dtdc courier but my call haven't picked up once.
Please help me out with this problem.
I am in big trouble.
I am attaching a print of the shipment history.
Please help me.

The shipment tracking number is z54052630

I sent an action camera through dtdc courier, but when delivered packet was repacked and battery was missing. Battery cost is 2000. Dtdc tracking no is "z42567576" kindly look into matter.

Please deliver this address
Ganga toli rd, pooth khurd, puth khurd, delhi 110039
House number = 41
Near gupta hardware
Consignee name = manoj s/o ramniwash

Please deliver again.

Can u please provide the tracking details of k25329270

Awb no is z55638932 on 30th sept from delhi to sirsa usally comes 2nd or 3rd day but after registered complaint no action taken yet and no call from company staff i request plz trace my package asap

Consignment number v59785022 dated 01.10.2020
To
Pawan agarwal
Account department
Indian oil corporation ltd. (Md)
5th floor, indian oil bhawan
2no. Goriahat road (South)
Kollkata 68
From
Sanjay bhattacharjee, siliguri...

This is to inform you that we have contacted dtdc customer care regarding non receipt of our parcel due to their default.But one of your officials named Mr. Aadil and Mr. Raj did not cooperate on phone and were very shrewd during the call. They didn't know how to communicate with the customer they are rude and even misbehaved too. They are horrible in public dealing and the are black spots to this international shipping company.

Hi,

My courier tracking number is Z54685197. I stay in Doddagubbi Bangalore, Pin code 560077. I get all the courier from flipkart, amazon, Netmeds, professional courier. First time seeing courier company saying not serviceable area. Please make arrangement to deliver it. How to trust DTDC if it is not able to service within Bangalore. In such case, why you accept courier when not able to deliver. Dont waste customer time and money. I hope you wont dissappoint customer.

Thanks,
Chinnayya
[protected]

Dear Team,

This is to draw your attention to the unsatisfactory courier service by your company. I was expecting to take delivery of the item on 4/10/2020, till date
the parcel not been delivered Tracking ID D60777312 this is very unprofessional as we put our trust in you and let our valuables transferred through your service. I hope you will take a serious notice of this complaint immediately in order to ensure that packet is delivered by 7/Oct/2020. If you would like to contact me, call me at [protected] or email me at [protected]@gmail.com. I shall look ahead to your reply.

Parcel not delivered. Shows out of delivery and at end of day some other status gets updated . Already told them to try delivery attempt in between 9 am to 5 PM. Now latest it shows "Not Delivered(Paperwork required-(OTR))"

Shipment number : V59508255
Date of booking : 30th Sep

Customer care does not respond and if does, they say will check and revert and disconnects call....

I have to get a courier that is booked at Delhi on 3rd October 2020 at 4.00 pm
In your website it is showing since 3rd october till now as "data not available"
My awb number is D61014916
Please help me. Why the data is not avaiable even if the courier is shipped three days back. Please solve this issue