DTDC Courier & Cargo Complaints & Reviews

Parcel is not delivered but its showing delivered status in dtdc site. Receiver name also is shown as krishna. But nobody is there with that name. Concern person name is sunil reddy. Tracking id is h20274541.
Resolve the issue asap.

I sent a laptop from visakhapatnam to pune via dtdc courier services, (Consignment number - d[protected] on 7th september 2020.
I had also claimed an insurance of rs.35000/- against the laptop carriage consignment.
The courier reached the respective destination on time but failed to deliver it safely. Despite it being packed very carefully in a laptop bag and mentioning it to be an fragile item, the item was found to be damaged.br...

Sir/Madam,

Docket number D71805319. Pick up date is 07 July 2020.

The package yet not found by me.
Service provider can't ready to take any action against the docket number.

Please deliver the shipment immediately.

My contract number is [protected].

Sir
This is inform you that one docket which was dispatch from hyderabad from on dated 31/08/2020 but still it is not delivered at our factory by your team. Because which status is showing at tracking is false as this is factory premise where docket supposed to be delivered. So there is no any chance to office closed or door lock. This is indicating that person is not approaching for delivery at site. Please look into the matter any resolve the issue. This is happened many times earlier. Please refer below docket details for your reference.

Tracking id-v59657279

Booked 12th sep 2020, but till now no update & not received

Respected dtdc authorities,
It is very saddening to bring to your notice that the courier which was sent from delhi (Kalkaji) to kerala (Chengannur) on behalf of amity university is sent back to the original place without any information. I received the tracking id on september 14 at 4:22 pm followed by tracking the courier, it was showing that the courier is in transit (Proof for which i am attaching with this mail). According to the dtdc tracking site the latest update was at 7:13 am on september 14. Surprisingly, in the consecutive days too i was able to see the same update. Well, i was waiting amidst this current pandemic and was anticipating it might take quite a little longer for the courier to reach me than the usual time.in between, i was constantly getting sms updates which to my surprise was showing 'in transit' till this day. By 3:35pm i received a text message stating that the courier is out for delivery followed by a text message at 3:45pm stating the same couldn't be delivered due to the wrong address. I contacted the dtdc number available on the website and a person from bangalore answered the call for the selected state kerala. He said the courier is sent back to the original place.

I contacted the chengannur dtdc and the person said we waited for 3-4 days (That should be 14th probably, the day which i received the tracking id) and my number was not available. But at the same time i received the updates in this so-called not available number. I asked him why they didn't wait for a few days and the answer i got was why didn't i contact them while i have given the delivery address too. When i raised my query along with the dtdc tracking update, he responded by saying that this was not his duty. So, can you kindly explain the duty of this "responsible person".
This was a highly confidential and valuable document from the university. Waiting for your immediate and positive response and hope you will handle the matter seriously. Please find the attached documents for the reference.

Tracking id : x33436176
Reference no. :[protected]

19th september i got a message from dtdc that your consignment is out for delivery, but did not get a call from them, next day i checked the status and its showing not delivered, & last mile misroute. Its annoying.

My tracking id - k25674110

Banjarahills dtdc branch people, didnt deliver my parcels and marked as delivered im daily calling them for update. Toparcels worth 4000/-
I want my money back.
D59973563
H20098032

D93910879 my consignment Redgram seeds not received yet. please persue it. Those are seeds. Farmers are waiting to sowing the seeds. It is booked on 14/9/2020. My phone no. is [protected]. mail id "[protected]@gmail.com"

My consignment is Haven't receive my then also it is showing it is delivered please go through the matter as soon as possible

One courier bags of combo, i booked mumbai to ludhiana, before fews days, i check tracking but tracking status show.. On deliver on the location ludhiana, but i did not received any courier... No one courier boy come into my address.. I contact to ludhiana branch[protected]/38/39 no one deal to me properly, please

My parcel was booked on 15/09/2020 for kolkata, 700037, consignment number 'a90950929'. Today is 21/09/2020, haven't received any parcel, also no attempt was done to deliver. But, current status showing ' successfully delivered'. What could be done now?

I sent my laptop from chennai to hyderbad on 9/9/2020 and they gave assurance of delivering the package the next day but i received the package on 15/09/2020 that too i tracked my package but it showed delivered but i didn't receive then i tracked the branch manager and spoke with him and got delivered, they simply said the package was marked as delivered my mistake. My display was damaged and i can clearly see that the laptop has got hit severely against a hard object. Even the package i packed was damaged severely. I'm not going to prefer the dtdc even for my friends for sure.

My name is jay parekh and my consignment no is z48091437, my parcel is not delivered and it's showing in the dtdc tracking as it is delivered, i called their customer care numerous time but no one is picking the call, hence i want to complaint against them

I sent 2creams to my customer on 31st customer but when it was going for the delivery customer is not available but updated that it was delivered so i asked them to return the products but they are not returning and telling it was delivered ou can see it in screenshot

Parcel was given to bangalore office on 3rd august, but it is still in mumbai after 2 months. It should be in rajasthan.
Pathetic service.
Reference number - b72269148

My article consignment number is c03094886. It delivery address in tuni but it was delivered in vijayawada andhra pradesh.
In your branch in tuni said to be give complaint online.

Package was shipped on 10th september and it took 8 days to reach my place branch. When i checked the shipment tracking i was shocked to know that they have attended delivery and mentioned as address incomplete.
Atleast they could have called the mobile number mentioned on parcel.
But they havent even attended the delivery and i didnt even receive a single phone call from dtdc.
I raised a concern on this on the same day contacting the customer care of dtdc and even then they have returned it to the origin facility.
Kindly take necessary action on this. I have attached the screenshots of the shipment details.

Consignment no: d94393824

Hello sir,
I'm soni from chennai, i had couriered medicines from dtdc guindy, chennai office on 17/09/2020 to mr. Deepak bhatia residing in ulhasnagar 2, thane. The consignment no c03865756. Mr. Deepak has not received the courier but the tracking status shows delivered. The courier are medicines. Unable to raise a complaint through their portal because when i enter the consignment number is shows delivered and does not allow me to enter other details. Request you to help in this regards and arrange to send the courier to the correct address as mentioned on top of the parcel. Please find attached supporting documents for your reference.
Let me know at the earliest, please.

Dear team,

I am having trouble to get my two packages from last two months,

Docket no - 1. D93239609, 2. D59569993
Dtdc local branch showing it deliverd but till date we have not received those items. Pls check to help us