DTDC Courier & Cargo Complaints & Reviews

I am supposed to get a courier from dtdc, in dtdc portal updated as successfully delivered. But courier is not delivered

Worst part is, dtdc customer care people are not responding.

Never expected this kind of service from dtdc.

Tracking id : v71421897

Dear sir
The medicine consignment was handed over to your Shadol office on dated 22/09/2020.we very much regret to inform you that shipment detai M01119129 has not been received as on 29/09/20.So pl arrange to deliver my consignment on urgent basis
The parcel was shown out for delivery on date 29.09.2020 on tracking site and also recd the same message but as on date 30.09.2020 same has not been delivered.

RAJENDRA SINGH
M NO [protected]

My courier which was packed from wazirpur branch new delhi was not delivered instead of curier company sending me message yesterday on my no with a code i was not contacted on my no [protected] i had enquired at other branches by arranging no on my own no provided by online portal were wrong or out of service dtdc claim of being one of best courier services is fake and the online portal showed wrong cir, these franchises opened in small towns are nothing but non dedicated services only to earn money not to serve in return.

My brother booked a courier on monday, 28th of september 2020 and sent me the acknowledgment slip. It has been nearly 2 days and tracker shows “no data available “.
Help as this is an important package.

I have just checked my courier status in dtdc. But it is still showing that the courier is in transit (From 16th september). Still my courier is in same location and not delivered to me.

Tracking id:z48037499.

This complaint is against Mr. Ramalingam working in dtdc perungudi Branch

he is not having Manners to talk to senior government official on duty

he is not ready to listen anything and refusing to provide service to officer.

these type of employees should learn how to talk to senior officials.

N.B.Lalwani
Deputy Director
Ministry of commerce
Government of India.

My consignment no m01119129 has not been recieved as on date 29.09.2020. However it was booked n 22.09.2020.
All the customer care number mention on complain site is not in working condition (All are not exisit)

My dtdc courier consignment number b72819319 is not yet delivered to the destination address as it is already more than 7 days. At the time of bookig they said it will be delivered within 48hours. There is no tracking updates from last 4 days and customer care is also not responding. It is very disappointing experience with dtdc and i decided to not to go with dtdc again.
Please help to resolve this.

On 28th sept, 2020, i did a booking on mydtdc app (Booking no. #[protected]. And complete my payment via upi using paytm at 07:14pm, the payment was successful. The money is deducted from my account. But when i checked my mydtdc app it's showing 'payment awaited' since then. They didn't respond to my calls in their working hours also. Now everything on the app is freezed. I tried to get support from their web link to 'raise a service query', https://www.dtdc.in/tracking_query_form.asp, but there also the submit button isn't working. There's no way to contact them to get any support hence i came here.

Hello team,
It's on regarding d55366995, i had courier some of the important product items from pune to assam, and the courier i received today was totally damaged, the items were protein supplements, and some electronic.
Team just to highlight that the packaging was also found damaged i mean it was in a worse condition. Someone somewere has done something wrong with the parcel i believe. So team i will attached 2 different pictures which was taken while before delivering the parcel and after receiving the parcel. Team please do justice after seeing the pictures. I know and i am sure dtdc service will never disappoint there customers. Please take appropriate action on this.. Thanks
Note:- i have 3 more pic to add on, which in worse of all but unfortunately i am unable to add the others. Please contact me i[censored] need the other one or provide me a email i'd so that i can attached all the file together
Ikramul hussain
[protected]

Hi, i have not received any parcel on tracking id/ awb number - z48894425. But in dtdc tracking sites there is mentioned "delivered" on saturday 26 sep. Please tell me where is my parcel. I have not received any call from dtdc also. Please help

After a laps of 08 day consignment has not been received

This is in reference with a courier that was delivered from bangalore to bhagalpur. I booked the courier at kundanhalli, bangalore branch on 26 september 2020. As the laptop was getting couriered, they told that special care will be taken and fast and safe delivery would be taken. Even the sticker of fragile item was stuck on that. On top of that the laptop was delivered in a damaged condition. The screen of the laptop is damaged and it is no longer useable. There is a complete crack on one side of the laptop with big dent and internal parts exposed. When i talked to the dtdc manager of bangalore he said they could not help on this. This is a very unprofessional behaviour and special care should have been taken to send laptops. I want complete refund for fixing my laptop.
Consignment number: v59134470
Please may i request you to look into this matter urgently and process my claim.

I did not recieved my parcel it was booked on 21st sep I need it very urgent today itself plz do deliver today itself..thank u

Ordered laptop in the courier but received stone and charger only in the courier. Consignment number is d60923835

My package not yet received so far to my customer, worst customer service, not yet hearing complaint what i'm saying, especially chennai nungampaakam branch manager cutting the calls while talking. He is irresponsible person

My consignment no : c03979405

Name - dilip khashnobish
Address - l 222, sector 25, noida - 201301
Email - [protected]@gmail.com
Phone - [protected]
Date - 25 sep 2020

Yesterday (24.09.2020) at 11:12 am, i received the following sms - "z42967628 is out for delivery. Please share smile code (- - - -) with dly agent for zero contact delivery. Dtdc won't ask for any payment otp"

I stayed home all day but the delivery man did not come.

I have not moved out of house today (25.09.2020) also but the package has not been delivered till 1630 hrs.

Consignment no. = d59386091
From delhi to tirupati

Booked in june (Probably 14) but not received by me in tirupati till now. I just gave them time thinking of pandemic situation. But when checked status on dtdc website, it was shown as delivered.

Pls look into it and pls do the needful.

On 24.09.2020, my consignment no, i[protected] was out for delivery, and i got a sms from dtdc regarding the smile code and a link to pay online for my cash on delivery consignment to ensure a contact free delivery. So i paid through the link. But when my delivery agent came, he again asked for payment. I showed him my receipts, and the link shared. But he had no information regarding the payment. He called dtdc and said he would return once this gets resolved. Now its been a whole day since this conversation, and on my tracking page it shows "not delivered (Receiver refused delivery (Cir)"

I have tried to launch a query and send some emails with the attached proof of payment. But there seems to be no response. Please look into at the earliest. I would like to receive the package, that i already paid for, at the earliest.

Important documents booked from hyderabad to patna on 17/9/20.
From 19/9/20 to 22/9/20, status was showing as "received at hub - patna air apex. On 23/9/20, status shows as"out for delivery", then"area non serviceable - (Dir)"? What does it mean? Consignee address is in the heart of the city. Consignee mobile no. Is also given, but they have not called. Tracking no. H20319471, ref. No.[protected].