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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 169

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A
Anchita Somani
Sep 11, 2020
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Address: Phoolbagan

My consignment no. Is k35180584 which was couriered on 3rd of september and has sttill not been delievered. The entire stuff was perishable and i supoose it has been damaged as the shelf life was for a week.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    GANESH PRASAD THYAGARAJAN
    Sep 10, 2020
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    I received a courier through dtdc today (Awb no: b[protected]. Not aware of the bug in his bonnet, but during his delivery of the said parcel, his behaviour was far from courteous...in fact, it was downright rude.
    Request dtdc to ensure basic training in customer relations to their delivery personnel.
    It doesn't do well for a reputed company to employ these kind of people, and in the long run, the company gets blamed..
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      lakshya89
      Sep 10, 2020
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      Address: DTDC House, No. 3, Victoria Road Bangalore Bangalore District Karnataka India - 560047

      Hi,
      I Lakshay Sharma had used your service to deliver a sugar testing machine from accu chek to benrepaired in bhiwandi to the mentioned address on 24th of August at Deep Market Ashok Vihar, they told me that due to corona situation parcel may take couple of extra days with at most a week or so, but niwnits been like 11 days and when i go to track my order with CONSIGNMENT ID ( Z[protected], it gives me no status after 26th of Aug when parcel landed at Mumbai, after that i lodged a complaint online on your website with COMPLAINT NO.[protected]
      but to my surprise i recieved no reply from your end today i tried calling your North India Custimer Care Number and was on IVR for quite long but nobody picked it up and git a message to lodge a compliant online, so now here i am reuesting you to please check whether you guys have actually delivered or misplaced my parcel altough i already had to purchase a new machine because of your ccourier services . At least revert back

      CONSIGNMENT ID ( Z46619460
      COMPLAINT NO.[protected]
      Name on the Receipt : Veena Sharma
      Date of the Consignment : 24/8/2020

      Thanks
      +1 photos
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        P
        P Vigneswari
        Sep 10, 2020
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        Address: No. 3, Middleton Street , Kolkata

        Dear Sir,

        I have to receive my courier from Vijayawada which cotains books of two covers with Consignment no: H97459912 and H97459913.

        Till date I have not received my courier.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          tariqhafeez
          Sep 10, 2020
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          Address: Mr. Tariq Hafeez National Institute of Unani Medicine Kottigepalya Magadi Main Road Bangalore

          Respected sir,
          One parcel having number z 35536974 in the name
          Mr. Tariq hafeez
          National institute o[censored]nani medicine kottigepalya magadi main road bangalore is missing. I running from pillar to post but not find the parcel booked from aligarh uttar pradesh

          Therefore it is requested to please trace the parcel

          Z 35536974
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            V
            venkatgopal28
            Sep 10, 2020
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            Address: Anantapur

            My shipment is misrouted to some other location. From the day they misrouted to till date I am not getting any status updated when I track for shipment. Even when I am calling to the dtdc courier office none of them are respondin.

            Consignment number:H20178548
            +1 photos
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              S
              Sarmistha Bansal
              Sep 10, 2020
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              Consignment no k35084343,
              Has been generated @ur end while a parcel was booked by
              Priyojoner priyadarshini boutique
              On 8th september 2020, at kolkata baranagar branch for d address given below
              To sarmistha bansal
              House no 1397, greenpark residents welfare society, sector 16, faridabad 121002, haryana
              Mobile no [protected]

              But even after 24 hrs of booking, d parcel cannot be traced using d consignment no issued by dtdc... Its displaying an error msg 'invalid consignment no'.

              Hope u will do d needful @the earliest and oblige
              Thank you
              +1 photos
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                P
                Prerna Singh Chauhan
                Sep 9, 2020
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                Address: K C Das Road Nadia West Bengal

                Kindly ask dtdc to deliver the product at address mentioned not at anyother place. I placed one order from shweta shaw and paid on 16th august but she dispatched the product on 20august, at my address of baloda bazar but today it was delivered somewhere at raipur. I don't need that parcel i want to return it to seller but it has been delivered to any other person with out my knowledge. My parcel no is k25839107.
                Kindly help me and revert back the parcel this parcel to its origin of west bengal.
                +3 photos
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                  P
                  Prerna Singh Chauhan
                  Sep 9, 2020
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                  Address: https:// natshoraboutique.com

                  Kindly get into the matter, my one parcel was dispatched by shweta shaw parcel no k25839107 which was with dtdc since 20th august and to the party i paid on 16th august to get product on time, but due to delay nothing was shown in online about my parcel and through email also i made query to dtdc. But no reply, i got product from somewhere else and told to seller to revert your product back to you as i don't need it anymore and do the refund. She told as she will receive her product back she will refund. Today on 9/92020 without any phone or sms the parcel was delivered to somewhere at raipur instead of baloda bazar. Kindly ask branch of dtdc telibandha to take product from where it has been delivered to get back and revert back to west bengal from where it was started.
                  +4 photos
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Sep 09, 2020
                  Updated by Prerna Singh Chauhan
                  Kindly revert back the product to correct place to the sellerinstead of some wrong place at Raipur.
                  Sep 09, 2020
                  Updated by Prerna Singh Chauhan
                  Kindly take serious steps in such carelessness by the courier company products must be given to customer or return back to seller in no way it should be dropped at any wrong destination

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                    R
                    RaviKanth3198
                    Sep 9, 2020
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                    Worst experience always with warangal dtdc offices in telangana the weight of the package is actually 3.3kg but when its been deliverd its weight is about 2.6kg what to do where to go for the missing product from package.
                    The office in warangal pincode 506001 is a scam office maximum all the courier packs are getting damaged while handovering to the destinations. the courier id is H60886228 Check the updates and solve the problems facing by the WARANGAL DTDC.
                    +3 photos
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                      Bikash0003
                      Sep 9, 2020
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                      I booked for a parcel through DTDC which consignment number is K25903305 on dated 29.08.2020, destination was chakradharpur, jharkhand 833102. But in online tracking it is showing booking date is 02.09.2020. How could you do this to your customer? Last 3 to 4 days it is showing reached at destination. Delivery boy called receiver yesterday and assure to deliver but still now not delivered the parcel. Your organization and you people don't want to know about the importance of parcel. You think it's just a business. This is not a free service, I pay for that. So do the needful action, knowing the importance of parcel.
                      +1 photos
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                        Ram4848
                        Sep 9, 2020
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                        Address: Ho-No:16-36,Pattikonda-518380,No-9885894848

                        Hello team,

                        I have an issue with my courier (Z[protected], till now i did't received my courier, last week i came to know in my area dtdc courier has been stopped,
                        Regarding this issue i raised a service query[protected] at last week, but i didn't get any information regarding this, i called multiple times to customer care they will pick up the cal and they will cut in seconds.
                        Today[protected] i had a call with customer care people saying like i don't know, i requested them please help me on this how can i get my courier without your help suddenly the cut the cal.
                        I have all call recording with me if you required i will share. Please help me on this. And i want to change my delivery address.
                        Please remove my native address from your database or else other people will also suffer.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          cheme10
                          Sep 9, 2020
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                          Address: Patna

                          I had sent a parcel through dtdc whose consignment number is k34872820. While tracking the parcel, it was showing "out for delivery" on 08.09.2020, but it wasn't delivered, neither they called on the mobile number provided on parcel. Now on tracking it is showing as not delivered (Office closed or door lock - (Cir). The parcel contains essential documents. None of the number is active. Requested to resolve it as soon as possible.
                          +1 photos
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                            M
                            mounikathota
                            Sep 9, 2020
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                            Hi.. Its over a one month i didn't receive my parcel. I have made a complaint regarding this to the last tracking branch (Balanagar branch, hyderabad). They are saying that parcel was missing. Once again we will check inform you. But now they are not even responding to my calls. I have already raised complaint regards this. I want to know the status of the complaint. My tracking number h97720426.
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                              Tony haw
                              Sep 9, 2020
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                              I have a parcel that was send to me from barmer and it hasn't reach siliguri till date,
                              Parcel was sent on 28th of august and its been about 14 days and i have no knowledge of its whereabouts, i tried to contact every DTDC offices including customer care but no answer, i also have been tracking but no update is being shown( since one week the parcel is in transit from kolkata to siliguri).

                              How do i know when and where the parcel is?.
                              Consignment no. Z42356069
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                                maniramakrishna
                                Sep 9, 2020
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                                Courier tracking id : h97794613

                                I courier a parcel to hyderabad. Tracking id is above. Which usually should reach last wednesday. The tracking update showing as 'area restricted'. But it was not as i sent two parcels via dtdc with same address and it is reached.
                                I called more than 7 times and raised complaint also, no one is helping me
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                                  vismita Dani
                                  Sep 9, 2020
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                                  Address: HO IN BANGALORE WITH NETWORK ALL OVER INDIA

                                  In the month of january we have despatched 1no. Dd of rs. 22000/- & rs. 500/- to mnit jaipur towards emd against one of our tender through dtdc plus courier vide docket no. V57927349.

                                  Since tender is very long process and it takes months to finalize the case & after that lockdown was also imposed.

                                  Now receiver is denying of receipt of this shipment.

                                  Requested dtdc personal so many times to please provide us pod / receiver name / contact no but they are unable us provide us saying that after 3 months all data get erased from site.

                                  Please help in this matter.
                                  Regards
                                  Vismita
                                  [protected]
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                                    vismita Dani
                                    Sep 9, 2020
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                                    Address: HO In Bangalore, with network all over India

                                    In the month of January we have despatched 1no. DD of Rs. 22000/- & Rs. 500/- to MNIT Jaipur towards EMD against one of our tender through DTDC Plus Courier vide docket No. V57927349.

                                    Since tender is very long process and it takes months to finalize the case & after that lockdown was also imposed.

                                    Now receiver is denying of receipt of this shipment.

                                    Requested DTDC Personal so many times to please provide us POD / receiver name / contact no but they are unable us provide us saying that after 3 months all data get erased from site.

                                    Please help in this matter.
                                    regards
                                    vismita
                                    [protected]
                                    +2 photos
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                                      Mounika chatti
                                      Sep 9, 2020
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                                      Meanwhile at delivery time I was not there at home k but I have provided my contact number so they can call at my door step not even a call they did while delivery same done before one also they dnt delivered and I raised a complaint they gave some I’d buy no response n after sometime I got my parcel it’s over n now my parcel status was CIR(office or door closed)now what I have to do even I raise a complaint they’ll never respond no customer care numbers will work.so I want my parcel now what I have to do?
                                      +1 photos
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      I have got my parcel today n I’m taking my complaint back
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                                        TusharAshesh
                                        Sep 8, 2020
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                                        Consignment not received b73260527 yet some # have marked it as delivered and even claimed that it is signed.

                                        # courier service ever.
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