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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 168

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J
Jaba Dutta
Sep 14, 2020
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My product consignment no k40838252
Is showing in status from 11 sept. It's my urgent order can u plz show me the current status.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    pavan sanapa
    Sep 14, 2020
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    Hi,
    I send laptop to uttarkannada (10/09/2020) on dtdc courier
    This laptop delivered on12/09/2020 this shipment was fully damaged
    +3 photos
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      b.v nagaveni velangi
      from Eluru, Andhra Pradesh
      Sep 14, 2020
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      Address: Anakapalli perugu bazar

      Fdm prepared on 12th sep-20. But still not received the courier. I went to office and ask about courier. He recklessly told that he didnt know the courier where it is. If it missed who will bear the loss.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        S
        Santosh kumar333
        Sep 14, 2020
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        Docket details: z35734428

        the material is booked on 20.08.2020 to l.G. Electronics india pvt. Ltd. (plot no. 51, udyog vihar, surajpur kasna road, greater noida 201306) from times marketing pvt. Ltd. (plot no.-2a, street no-3, gurukul industrial area faridabad-121003). The material is not delivered to customer till now date 14.09.2020. On call the members refused that we will deliver the material toaday (every time). Please take action.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          Sneha Saree Santipur
          Sep 13, 2020
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          Address: Santipur

          Your complaint against consignment number d60144021 is registered successfully with ticket number 17280723
          19/08/2020 shipment booking 13/09/2020 show transit till date not update
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            SakshiRastogi6
            Sep 13, 2020
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            My consignment number is c10036262. The dtdc is showing that the address is incomplete. However, the address is completely right. They are showing that they tried delivering order on 12th september, 2019, but i never received the call from any delivery boy or anyone!

            If the address was incomplete, they could have atleast call me! The parcel contains something important. I am extremely tensed now. Help me to get this please!
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              SakshiRastogi6
              Sep 13, 2020
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              Website: www.dtdc.in

              My consignment number is c10036262. The dtdc is showing that the address is incomplete. However, the address is completely right.

              Also, the delivery boy never contacted me! The parcel contains something important. Help me to get this!
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                R
                Ritu Rahul
                Sep 13, 2020
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                Address: SOHAGPUR

                I have booked a courier from dtdc sohagpur on 9th september. I booked it for indore. The couier boy charged me extra for urgent delivery in indore on th september eod but the parcel is still undelivered. I cant trace the package online because it is not booked by the courier boy. The tracking no. Print on the receipt is m78573268. Courier guy is not giving me the details properly.
                The packge containts some confidential and very important documents of a client.
                I am going to register a complaint in consumer forum against you.
                +1 photos
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  A
                  ashishxxpac
                  from Kolkata, West Bengal
                  Sep 13, 2020
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                  I have booked a consignment on 02/09/2020 docket no d60885283, for pin code 743127 west bengal but till there is no update on the tracking site and the parcel is not delivered. Please see to this parcel and inform me the expected delivery date
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    Ankursingh111
                    Sep 13, 2020
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                    Address: Trimulgherry secunderabad 500015

                    My order id is[protected]

                    I have not been contacted. I have fully mentioned the address and phone number.
                    Still it says coustomer was not present at pick up.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      Y
                      Yasar_arafat_angie
                      Sep 12, 2020
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                      I had placed three order which was shipped on 9th september 2020 with awb numbers are Z54700678, Z54698885, Z54700470. Still on 12th september 2020 if i check the tracking status of my consignment it is just displaying "no data available".

                      There is no way found to contact dtdc.
                      Please help
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        rakesh jakhmola
                        Sep 12, 2020
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                        Address: KHANDA COLOPNY, NEW PANVEL,NAVI MUMBAI

                        I am raising complain for damaged delivery of laptop during the transit to janak puri, new delhi. Courrier booked from your dtdc outlet at khanda colony, new panvel, navi-mumbai. The outlet here is arguing and not accepting the mishandling during transit. I am hopeless now with the conversation at this dtdc outlet. My docket no is- v90199416, dated 10.09.2020 and received at new delhi on 12.09.2020 in damaged condition.
                        Damages:- laptop (acer) screen display monitor got cracked during transit. Replaced the screen monitor, which cost us rs 4200 at new delhi today itself after delivery (12.09.2020).
                        Very poor service by dtdc as item delivered in damaged condition. Which cost me rs 4200 for monitor display replacement and charge of courrier taken was rs 2100.
                        We are very much upset by the service provided by dtdc and people are very irresponsible and even dtdc outlet herte not ready to listen my complain.
                        So, i am submitting the complain here for your kind consideration and to do needful.
                        This mail is to regiter a complain against dtdc india.
                        I am lodgging this complain the same day today (12.09.2020) after damaged delivery at destination, janakpuri, new delhi.
                        Now my experience is dtdc is extreamly poor and highly irresponsible service. I booked this laptop(acer) to bee delivered to my brother-in-law mr sunil dobriyal for janakpuri, new delhi, a well known landmark.
                        Sir, please attend my complain and do needful at your end.
                        Thanking you
                        with warm regards
                        rakesh jakhmola
                        khanda colony, new panvel
                        navi mum, bai-410206
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Please check mails.
                        Here cannot be able to attach the receipt and laptop damaged photos.
                        Please revert back as early as possible.
                        Thank you
                        With warm regards
                        Rakesh Jakhmola
                        [protected]
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                          BudhaChandraSingh
                          Sep 12, 2020
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                          Address: Nambol - 795134

                          Hello dtdc,

                          Please take a look at docket no. K25541425 booked from guwahati on 22nd aug'2020 for imphal. Till today, the parcel has been delivered yet.

                          Request you to take necessary action and help us in getting delivered the said parcel asap.

                          Regards,
                          Budhachandra
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Hello DTDC,

                          Please take a look at docket no. K25541425 booked from Guwahati on 22nd Aug'2020 for Imphal. Till today, the parcel has NOT been delivered yet.

                          Request you to take necessary action and help us in getting delivered the said parcel ASAP.

                          Regards,
                          Budhachandra
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                            V
                            Vimal Vikram
                            Sep 12, 2020
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                            I received an out of delivery message and a call from Attingal center on 11 Sep. They never used to do home delivery.
                            He asked me to collect the consignment from the center and i told i cant make it today. And will try to collect on a convenient day.
                            But very arrogantly he responded it should be collected on that day itself.

                            On the very next day i went directly to the center to collect it, but they told it was returned back since the PIN is not serviceable.

                            My question here is why they are accepting the consignment if the PIN is not serviceable. And how they can ask to collect it on a specific day.
                            I have not received calls earlier on this, but they told i was not reachable.
                            It is a false comment since i have subscribed missed call alerts.
                            I will get SMS alerts for the calls during out of coverage.
                            DTDC Tracking ID : R50405113
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              Tithi Dey
                              Sep 12, 2020
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                              Address: Raigarh Chhattisgarh
                              Website: Raigarh Chhattisgarh

                              , I've visited the DTDC Raigarh Chhattisgarh branch many times but they are saying that My consignment is missing, they are not responding properly .
                              +1 photos
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                                Manikandan Alagappan
                                Sep 12, 2020
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                                Address: 66,trc nagar, 2nd street, sriperumbudur, kanchipuram 602105

                                My friend has booked a shirt for me, sent through DTDC from Chandigarh to Chennai on sept, 2nd 2020. my actual destination is sriperumbudur. the parcel reached to the sriperumbudur branch on 5.9.2020. but there is no information shared by the team. and I waited for two days. on the 7th my friend called them and asked the reason for the delay. They were not responded to her query also.
                                after N times of calls then only they have picked up and answered that they will search and confirm.
                                the next day 8.9.2020 same query, but the answer is " delivery for the location is temporarily stopped"

                                the next day 9.9.2020 same query, the answer changed " person who is delivering in that area is in leave position is still vacant"

                                the next day 10.9.2020 same query, the answer changed " we have filled the vacancy, today your parcel will be delivered"

                                i got a text message from DTDC at 9:50pm that is "your parcel is out for delivery"

                                but i didnt received any call from any delivery person

                                11th and 12th september we have fought with DTDC, no solutions were made from them. depression and restless only remains for us.

                                I NEED MY MONEY FOR THE CONSIGNMENT AND THE COURIER CHARGE

                                CONSIGNMENT PRICE: 500/-
                                COURIER CHARGE: 150/-
                                COMPENSATIONAL CHARGE FOR THE DELAY: 500/-
                                NOMINAL CHARGE FOR DEPRESSION: 350/-

                                TOTALLY : 1500 INR

                                VERY WORST SERVICE BY DTDC
                                +1 photos
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                                  mounikathota
                                  Sep 11, 2020
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                                  Address: kphb phase 3 Hyderabad pin code 50008500

                                  My tracking id H97720426.its more than month but i didn't receive my parcel.but today they updated as successful delivered but i didn't receive parcel.i didn't even get any call or response from dtdc customer care.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    GunRas
                                    Sep 11, 2020
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                                    Address: Mahanagar Branch, Lucknow

                                    Medicines were delivered consignment no. Z35197068 from kanpur to lucknow on 4 September 2020 and recieved completely in a non usable condition with a delayed delivery after several mostly unanswered complaints as at urgent it was said to get delivered within 24 hours but recieved after 6 days. Its MRP Rs. 520. The limit of careless and irresponsible behaviour was found in most of the deliveries by DTDC for example once the delivery person asked me to recieve my books packet delivery from 1.7km away from my residence on December, 2019, once they have lost my photographs which were delivered from Allahabad to Lucknow on August, 2019 and delay is a every time problem even when this is told that urgent medicines are being delivered.

                                    As highly franchisee access its mostly prefered by delivering companies but more of the show but less in quality.

                                    Kindly do needful in my cause and take neccessary steps to have a quality as promised at time of payment.
                                    +1 photos
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                                      krishna2155
                                      Sep 11, 2020
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                                      Address: Pooja item required on 10th Sep'2020

                                      One consignment was booked on 3rd Sep'2020 throgh express services from Gorakhpur to Jamnagar. At the time of booking the DTDC's initiator told that the item will be delivered within 3-4 days to the destination. Today is 8th day and items has not been received so far. I have incurred lot pain and metal tension. May I know who will compensate all these things.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        pavan 1990
                                        Sep 11, 2020
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                                        HI, I'm expecting a shipment from DTDC D92371154, I have not received my order so far. I don't see any updates from dtdc Rajaji Nagar master franchisee the office location is invalid, the mobile number is invalid. Customer care has no responsibility of following up the order. I'm really fed up and disappointed about the fraud and loss of my precious commodity.

                                        Fraud franchisee of DTDC
                                        Rajajinagar Master Franchisee
                                        Address: No.61/1, 1 N Block Sri Sai Krishna Complex
                                        No.227 Akarsh Plaza I Stage 5th Phase Shivanagarwest Of Chord Road Bangalore- Bangalore
                                        Modi Hospatial Road
                                        Bangalore 560010
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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