| Address: KHANDA COLOPNY, NEW PANVEL,NAVI MUMBAI |
I am raising complain for damaged delivery of laptop during the transit to janak puri, new delhi. Courrier booked from your dtdc outlet at khanda colony, new panvel, navi-mumbai. The outlet here is arguing and not accepting the mishandling during transit. I am hopeless now with the conversation at this dtdc outlet. My docket no is- v90199416, dated 10.09.2020 and received at new delhi on 12.09.2020 in damaged condition.
Damages:- laptop (acer) screen display monitor got cracked during transit. Replaced the screen monitor, which cost us rs 4200 at new delhi today itself after delivery (12.09.2020).
Very poor service by dtdc as item delivered in damaged condition. Which cost me rs 4200 for monitor display replacement and charge of courrier taken was rs 2100.
We are very much upset by the service provided by dtdc and people are very irresponsible and even dtdc outlet herte not ready to listen my complain.
So, i am submitting the complain here for your kind consideration and to do needful.
This mail is to regiter a complain against dtdc india.
I am lodgging this complain the same day today (12.09.2020) after damaged delivery at destination, janakpuri, new delhi.
Now my experience is dtdc is extreamly poor and highly irresponsible service. I booked this laptop(acer) to bee delivered to my brother-in-law mr sunil dobriyal for janakpuri, new delhi, a well known landmark.
Sir, please attend my complain and do needful at your end.
Thanking you
with warm regards
rakesh jakhmola
khanda colony, new panvel
navi mum, bai-410206
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Here cannot be able to attach the receipt and laptop damaged photos.
Please revert back as early as possible.
Thank you
With warm regards
Rakesh Jakhmola
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