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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 171

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S
Sateesh Marneedi
Sep 4, 2020
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Address: 3-220, ganesh nagar, morampudi, Rajahmundry

The package was not delivered and the tracking is showing as delivered.
Consignment number : H97855860
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Venkat XYZ
    Sep 4, 2020
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    Dear sir / madam, i am from bangalore, yelchenahalli

    In the yelchenahalli dtdc office they are not flowing the rate card as maintained in there office they are taking as double than the rate card

    Request you to advise and ask them to provide the proper service to the customers and give some training about how handle the customer

    Finally i sent the courier with other service provider.

    Thank you.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Sweta Sonthalia
      Sep 4, 2020
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      Address: varanasi

      One saree is missing from parcel without any package is damaged it is taken out from the packet of cost 12000
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        J
        Jagannath Bardhan
        Sep 4, 2020
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        Address: 306 PARAS TRINITY SECTOR 63 GURUGRAM 122005

        We are matata india pvt ltd, 306 paras trinity sector-63, gurugram 122005 the aboe consignment booking from our partner gupta gramaphone house, ludhina on 27/820 as per portal its showning the consignment has been despatch. We don't, have recd the above consignment. We try to contact with local delivery office & delivery guyes also as per their words consignment will deliver to us. My question is when we recd our consignment? As this pckets so important to us.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          uttamkumarghosh6
          Sep 4, 2020
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          Dtdc courier — non delivery of article

          My consignment number k34955239 is shipped from kolkata to kharagpur on 03.08.2020. Last status of consignment is no update successfully my parcel is delivered. Please help me my parcel and kindly deliver it urgently thank you
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            uttamkumarghosh6
            Sep 4, 2020
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            Address: MBE COAL & MINERALS TECHNOLOGY INDIA PVT.LTD PLOT NO 1A SECTOR-B IGC NIMPURA POST-RAKHAJUNGLE, DIST-PASCHIM MIDNAPUR PIN-721301 PHONE NO-8334816665 AND EMAIL [email protected]

            As per show in system delivery status successfully but physically parcel not received up to date .
            as per system show details ;-
            Tracking No. K34955239 Last Status Date 03rd sep'20
            Reference No. [protected] Last Status Successfully Delivered
            Booking Date 01st sep'20

            please arrange to send parcel my address :-
            MBE COAL & MINERALS TECHNOLOGY INDIA PVT.LTD
            PLOT NO 1A SECTOR-B IGC NIMPURA POST-RAKHAJUNGLE, DIST-PASCHIM MIDNAPUR PIN-721301 PHONE NO-[protected] AND EMAIL ID-uttam.[protected]@mbecl.co.in
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              Janebibin
              Sep 4, 2020
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              Sir, i have i consignment from coimbatore to thrissur on 3rd september2020. I receipt i got the address and everything is clear. But now when i track the status its shown that the destination is kottayam and also the pincode is also enter wrongly
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                S
                sshweta_5
                Sep 3, 2020
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                Address: TF-4, Elite Unique apartment , sarjapur main road, bengaluru

                A courier was booked on Friday, 17th Jul'20|02:26 Hrs in Raipur At DTDC courier service. But did not receive it yet. It's been more than a month. There is no update. Every time I call customer service they say you will get update till evening and nothing happens. Please help. It's important.
                This is the Tracking No. F11886949.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  D
                  dhanjitaiit
                  Sep 3, 2020
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                  I have sent One Mobile to Amazon seller (Hyderabad) through DTDC courier service from Guwahati on 7th August. The consignment number is V59372945, when I check the tracking details it's only showing order is initiated on 10th August. It was supposed to deliver by 15th August, but till now no updates. I am trying to contact DTDC customer care many times, but not able to reach them. Now I don't know whether my Product is shipped to destination place or not. Please help me out, otherwise I will loose my product.
                  +1 photos
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Thank you for your support. I have wrongly mentioned about consignment number. It’s V59372045 . Please convey this to DTDC and inform them to check attached Photo in earlier complaint.
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                    K
                    Kiran_Shukla
                    Sep 2, 2020
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                    My consignment number is Z47602135 and I shipped it from Hisar to Ahmedabad. The name, address, phone number of the receiver was clearly mentioned on the package but it has not been received yet. The current status tells me that the CONSIGNMENT IS REDIRECTED, even though it reached Khokhra, Ahmedabad on 1st September itself.
                    This is was a very important shipment for me.
                    Please look into the matter asap and tell me what am I supposed to do now. This is really frustrating.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      Kawsarr
                      from Bardoli, Gujarat
                      Sep 2, 2020
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                      My consignment number D94840618 is shipped from surat to chennai on 20th August. Last status of consignment is on 23rd August after that there is no update nor my parcel is delivered yet. Please help me with it what is the status of my parcel and kindly deliver it urgently thank you
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      I am really worried about my parcel please deliver it urgently
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                        mbsctech
                        Sep 2, 2020
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                        Address: 301 WING A/BUILDING A, OM SAI RESIDENCY, PALSANA.

                        I have shifted from 206 wing b/building a to 301 wing a/building a of same society named om sai residency, palsana. So please re-direct my courier.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          Baris Karguwal
                          Sep 2, 2020
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                          Courier Delay (Almost 1 month) and yet not delivered

                          Address: DTDC House, No. 3, Victoria Road, Bangalore 560047, Karnataka,

                          Hi,

                          On 8th of August, 2020 I courier my parcel and till now it is not delivered. I parcel my courier from hyderabad to andheri east, Mumbai. On your website since 20th August, 2020 no updatation was done.I have been trying to call you guys on every possible number but every line is busy. I tried to contact Andheri east office but the person who recived my call said I am not working for DTDC, I mean what is this?
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                          BarisKarguwal
                          Sep 2, 2020
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                          Parcel not delivered yet to consignee address.

                          Address: DTDC House, No. 3, Victoria Road, Bangalore 560047, Karnataka

                          Hi,

                          On 8th of August, 2020 I courier my parcel and till now it is not delivered. I parcel my courier from hyderabad to andheri east, Mumbai. On your website since 20th August, 2020 no updatation was done.I have been trying to call you on every possible number but every line is busy. I tried to contact Andheri east office but the person who recived my call said I am not working for DTDC, I mean what is this?
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                          Raushan.shiwam
                          Sep 2, 2020
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                          Address: Manoj Pandey, Village:- Basatpur, Post:- Satjora, Dist:- Chapra, Bihar 841410

                          I have booked a shipment on 24th of july 2020 from Kharagpur to Patna (door delivery from patna off.) With consignment No. D58757036. Now after crossed more then a month but i didn't get material deliver. I'm continuously chassing this material, Erase query many time at dtdc site, Called several time to customer support team, Mailed on all emails i got on internet of dtdc.. But no any proper response get from dtdc. Customer support team is very irresponsible. I tried very hard to connect to management team. but customer support team has denied to provide any email or phone no. of any backend/management team member. it is very sad to say that company doesn't provide that service which he claims.

                          Name:- Raushan Pandey
                          Email:- raushan.[protected]@gmail.com
                          +1 photos
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            Kavita Kaithwas
                            Sep 2, 2020
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                            I have important package coming to my home address with tracking number d60395150 but due the poor service of the courier company, it's delivery has been delaying from 1 week. It is very important stuff in the package, i am not able to do my company's work because of the late delivery. It was supposed to be delivered 1 week ago. Please see through the matter.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              Jaba Dutta
                              Sep 2, 2020
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                              Plz provide me the tracking details of my order K40832940. It's not showing me proper tracking details. Thnk u
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                tiwariajay6587
                                Sep 1, 2020
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                                Address: Auraiya, 206122

                                I have posted my courier on 28th August and got the courier slip with consignment/reference number: N20888413. Now when I am trying to track my consignment from the website, it states that there is no information regarding this tracking number. It has been 4 days and the same issue continues.
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                                  BARNASHA DAS
                                  Sep 1, 2020
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                                  Hi,

                                  I booked 5 parcels from Ghaziabad to Guwahati on the 1st of Aug. I have received only 3 of them, 2 are missing. No one is able to tell me where they are. I have already raised 3 complaints and called customer care many times. I have also visited the head office in Guwahati and contacted the office in Ghaziabad. No one has helped me out.
                                  It's been a month now, this is not what I expected. It has been extremely frustrating.

                                  My consignment number is D91339293. Look into it and update me as soon as possible.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Anil Vykuntam
                                    Sep 1, 2020
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                                    My dtdc package with tracking no. H97981965 booked in vishakapatnam is not yet delivered and when i track online, shipment status is showing that "out for delivery" and "not delivered (Restricted entry - (Otr)".

                                    The deliver boy has not reached me on phone mentioned on courier address (Or) my area (Gayathri nagar, gandhi statue line, borabanda - 500018) is not a restricted zone, we are receiving all couriers, parcels to this address.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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