DTDC Courier & Cargo Complaints & Reviews

This is in reference to the consignment number-z35735091.
The consignment is out for delivery since 19th august and is not delivered till today[protected]. It was packed and submitted in the shop no. 56, neelam flyover market. Neelam chowk, nit. Faridabad, faridabad, haryana 121001 on 11th august 2020. I was provided with the phone number of the delivery boy but he has not picked even 1 call since then. Please look into the matter urgently as the packet contains headphones worth ₹3999.

Delivery address : gorai-1, borivali west, mumbai - 400091

My phone number - [protected]

DTDC never responds to calls. You call them 100 times a day, no they never respond. Pathetic service. Their customer support is rude, irresponsible. 8 out of 10 times they answer the call and drop it immediately without even saying a word. They are just trying to not respond to customers. Their parcels never delivery on time. Worst service in India. But they advertise in bold about their service. All authorities of DTDC are nothing but irresponsible. I dare you to open your phone lines to your daily customer complaints you will be loaded with complaints and abuses.

What kind of service is this? Shame on you.

This is regarding docket number Z46311609. It is never delivered, however the company marks it as delivered. After trying to raise complaint, These buggers never co operate, refuse to even acknowledge complaints. Probably there agents are running a racquet

My order c03328500, has initiated on 20th aug and status showing received at facility of destination branch. 22nd aug it is showing in transit.

But not yet delivered till now. There is no lockdown in my area.

They are not reachable in the ph number available in the site.

My parcel didn’t arrived with number d60763399 and it’s showing in transit since 7 days

Order no. M01476937 lost by courier company

Consignement Number - V59175080

I have paid for sending a parcel on
19 / 08 /2020. I paid Rs. 800 for the speed post since it was supposed to reach the destination by 21 /08 /2020. The parcel was sent by the Hyderabad branch on 20th night to the Kakinada sub branch. However, it has been in the Kakinada branch since that day until 25 /08/2020. It exceeded the limit of the normal post too. I had to go through a lot of struggle to send someone I know to Kakinada branch to take it from there and deliver it safely to Yanaam. It is then when the parcel left the Kakinada branch. I need a refund on my money. This was highly disappointing and not accepted. I had to run behind different managers to get the work done. They were not even accountable or arrange an alternative when there was no movement in the Kakinada and Yanaam Dtdc branch. I need you to take some action against things like these.

చీర నెల రోజుల నుండి డెలివరీ రాలేదు ఎందుకు కొరియర్ ఆఫీస్ ఫోన్ చేస్తే ఎత్తడం లేదు

My consignment no - b72614335.
Why my consignment not deliver yet & why message shown area non serviceable. If area was not serviceable than why did you pick the consignment. Kindly deliver my consignment asap.

I am raising this thread in respect of dtdc consignment no. K25777197. Since 20th Aug I am not getting any tracking status update, even no help from the DTDC Serumpore, West Bengal office from where its being provided for dispatch and they are saying it will take time. I have no clue what is happening. When we go for tracking option it showing nothing, it’s dtdc’s responsibility to scan it and make sure data is showing.

I've a shipment from jaipur to jalpaiguri, booking date: 17th august, 2020. Tracking number: z47011081. Its 3rd time they marked it "out of delivery" in online tracking service, but they did not even tried to contact me or sent me any kind of confirmation message. At the end they updated "address incomplete or wrong - (Cir)" while i've given the proper address. I've contacted the support team, they told me that "i'll get the product today" from the last 2 days. I don't want to lose the product. Kindly help please.

I had shipped a document on 17th august from goa to bangalore and they charged more than 1000 rupees for the small package. The airway bill # was d59564077. Dtdc promised to deliver withing 3 days as it contained food items, but now it has been more than 6 days and the shipment is untraceable.
The perishable goods will be unusable now due to delay

I had shipped a document on 17th August from Bangalore to Goa. The Airway bill # was B95019382. DTDC promised to deliver withing 5 days, but now it has been more than 8 days and the shipment is untraceable.
There were documents that needed to reach in time but it is delayed now.

My consignment number is d94622435 and it is dispatch on 17 august 2020 and reach to coimbatore on 21 august 2020 and ithas to be reach to.. Vazhakhula but from last 4 days the 21 august to 24 august shipment is not forwarding to another destination and my parcel is very much urgent i request you please try to forward that parcel today itself

My courier did not get till now.. Pls let me know where it is?

Tracking no.- x67722412
Mobile number - [protected]
Ujjwal pratap singh
Vill - jhansi, post - launda, chandauli, uttar pradesh
232104
My address is correct with correct contact number still dtdc is not delivering my package.
It' been 15 days since the package has arrived at my nearest hub (Varanasi).
Such an utter unprofessionalism from dtdc team.
Moreover whenever the shipment is out for delivery i didn't get any contact information about the delivery person which other courier services provide through sms or email.

Hi,
My luggage has been transferred from chennai to rajahmundry (Pincode: 533101, andhra pradesh) on 10-aug-2020. From 12-aug the location is showing at vijayawada. Till now i have not received my luggage. I can't reach to any dtdc support persons. Please send my luggage as soon as possible and update it soon. I have been worried about my luggage.

It looks like one whole baggage was missing. The baggage with 2 dairy milk chocolate and wishing card and money (2000) was missing when we received the parcel.
Ref number:B95123153

Thanks,

SHREELAKSHMI BHAT
[protected]

I have couriered one consignment on 15th july'2020 to raigarh, cg bearing consignment no: k25149893, this courier contains original lic policy and other documents filing for maturity claim at raigarh br.
This has been struck-up at kolkata on 18.7.2020 during its transit.
Since then no physical movement has been taken place and as well as updated in system.
I have lodged several complaints in the dtdc website requesting the date of delivery at raigarh. Not a single response has received so on so forth from dtdc. We understand the pandemic time all deliveries will be delayed, but what about responses from dtdc.
Even i have formally contacted the local dtdc guy for return back to original address on the first week of aug'2020 through our office desk. Nothing has moved yet and no reply is received.

However lic original document in the courier should reach before 31st july'20 for filing where its maturity date is on 28th july'2020.

Hence i would request following requests through this consumer complaint forum.
1. Proper response from dtdc on the subject matter stated above.
2. Complaint with status is should be incorporated in the dtdc website (Which is not there in any website of dtdc). So that others will not face any trouble in future cases.

Your kind help in this is highly solicited.

Consignment number : Z53515727
Prepaid package which was undelivered and returned without notice! Return my package DTDC
I never got a call or even a message to go pick it up! Its bad enough that they don't provide home delivery service to vast areas in my place which are in reasonable distance from the office and now that they cannot even call!! What service is this??!! Return my package