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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 178

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M
Mintu Prathapan
Aug 13, 2020
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Address: Mala, Thrissur,Kerala

I'm soo sorry to say this but your service provided in Mala which is situated in Thrissur, Kerala is very pathetic and I will never ever do any service with this company. First reason is that they haven't informed about my area is not having any home delivery service.They should have told before buying money . I have spend a lots of money and cannot make the parcel reach my home how this will be fare.The second reason is the women who works there in Mala branch. Se is horrible without any manners and she thinks that I'm her servant and she is my boss. At least you should have appointed some good people with some manners. She can't talk with respect and she cuts the phone when I raised a question to her. I'm totally disappointed with the service and will never ever recommend to anyone unless you teach that lady some manners and provide a good service. I'm complaining to make that lady to get some manners and teach her some etiquettes and also to inform everything before you buy money from the costumers.And one more thing during this covid pandemic situation never blame and misuse the situation as a reason for not making a home delivery. From this same place my neighbour got a product delivered at her home without any trouble the day before my product reached. I'm also not in a lockdown area or any quarantine issue.So kindly read my complaint and take necessary actions.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    ZimaBlue
    Aug 13, 2020
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    Consignment No: M85790709
    Reference No:[protected]
    My Order Tracking details showing that it's location at Rajamudry Super Franshiee. So went to Rajamudry Super Franshiee but there they said we already sent your package to given address I.e. To Ravulapalem dtdc center on 3rd August 2020. But till now I didn't get my package. It's been 20 days passing. No one is responding properly... And I also went to Ravulapalem dtdc center there they are saying that it might be missed. I don't know what to do. My package is very costly and very important to me. Please start an investigation about my order and delivery it to me. Or I'll file a complaint in police station @Ravulapalem.
    +1 photos
    Aug 14, 2020
    Complaint marked as Resolved 
    They just delivered my package
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Sreerag K G
      Aug 13, 2020
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      Address: Kannadi Palakkad, Kerala

      My product was supposed to be delivered through DTDC on 12th August, 2020. I received a call during the day product reached destination hub. The service provider was ordering me to come and pick up from the office. I told him to deliver at my home address mentioned in the package, he responded he is new to the area and it's a new office come and pick up from their office. What's the duty of a courier agency and if we are going and picking up then why I need this medium in between. I told him strictly to deliver to my home, the so called courier agency has not delivered product yet. The office is nearly 2 km away from my home. I need strict apology from their side and proper reason why they are treating the customer with indecent behavior.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        Address: Nidadavole DTDC office

        Hi, we booked a courier with dtdc having tracking number h97813598, i got out for delivery status and after some time they called me and told me to collect the parcel at their office, which is far from my village. We are paing huge amounts to get the doorstep service. Instead of not delivering at my doorstep, they updated false comments -"(Address incomplete or wrong - (Cir)". They are so arrogant, they are asking me to come and collect,...
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        A
        Amandeep Kaur .
        Aug 12, 2020
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        Address: Amritsar branch and pathankot branch

        THE courier with refrence number Z05337885 has been sent from noida to Gurdaspur on 20th july it has reached the pathankot branch on 24th july and now today it is 12th august but the courier have not been delieverd to me yet the tracking status is just stuck on In transit from 24th july till date.the courier consist of my DMC's which are very urgently needed to me .i have called each and every branch existing between noida to gurdaspur punjab but there is no response and no body knows where the courier had gone..literally i am getting depressed due to this.
        +1 photos
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        Aug 12, 2020
        Updated by Amandeep Kaur .
        My email address is amandeepkaur[protected]@gmail.com
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          Ashish leakhara
          Aug 12, 2020
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          Address: 388 a 10 b scheme gopalpura byepass Jaipur

          Sir mera parcel abhi tk nhi aya or cancel kr diya na hi mere pass call aya na courier wala plz help me urgent parcel he sirr [protected] contact no k24783889
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            V
            Varna2023
            Aug 12, 2020
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            Address: DTDC Kuvempunagar

            Delivery person is not willing to deliver the courier to provided pin code or address..
            Franchise person assured and took an amount And now they are not responding properly..

            I would like to recommend an immediate action against this and kindly deliver the courier to the pin code as earliest...
            +1 photos
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              sredhar
              Aug 12, 2020
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              Address: chennai
              Website: [email protected]

              99hello mr/mrs, somebody misuses my mobile number and create a fake id in locanto site because of that im getting so much o[censored]nwanted illegal calls and messages to my number iam very much stressed and annoyed. So pls immediately delete my id and mobile number.
              My mobile number - [protected]
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                P
                priya1008
                Aug 12, 2020
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                Hi, the order status is not updated, its more than a week. Please update the order.
                +1 photos
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                  prastuti shivam
                  Aug 12, 2020
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                  Address: DTDC courier and cargo; Dispur sorting office of dtdc, GUWAHATI

                  My consignment consisted of 3parcels to be delivered to kolkata. 2 parcels were delivered. But the third one was not delivered. When i filed a complaint they suddenly updated the tracking status as delivered. But the tracking path still shows it is delivered to dtdc head office, guwahati. I tried to contact them. But to no use. My consignment no. Is d56957714.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    Rajaram Nagappa Kharatmol
                    Aug 12, 2020
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                    Address: Flat No 008 Sandeep kolimi Highlights Tammary Kannan Road Halsuru BANGALORE 560008

                    I booked one Parcel containing TV and also i have given details while booking through your e Booking portal on 07.08.2020.
                    The Parcel picked up by your DTDC Office Domlur Banglore 560071 on 08.08.2020 from my house.The above Parcel delivered on 11.08.2020. The TV Containing in the Parcel is completely Damaged. While Booking i have declared value of the TV is Rs.5000
                    For 5 Kg you have charged me Rs. 1890. As per you the charges for one kg is Rs 100 plus
                    Service charge Rs.110.
                    I request you to refund me Rs.5000 plus extra charges you have charged.
                    Parcel Booked from Banglore B58 to Gulbarga B05.
                    +2 photos
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                      B
                      BeingNishant
                      Aug 12, 2020
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                      Hi have sent a parcel from Kolkata to Banglore with very important document regarding my VISA on 27th July and till now it is not delivered.

                      Consignment : K34549503

                      Every day I kept getting fake update on tracker saying out for delivery in the morning and then by end of day status changes to "couldn't attempt deliver due to COVID 19 ", after 5-6 days the status changed to "Receiver requested another delivery date" .

                      Let me tell you receiver never even received any call from them, since than I am calling out to them every day, to reach to customer care executive need to wait almost 15-20mins on hold and then they give same answer that they will check with team and update (But they actually do nothing).

                      I also tried raising query in thier system using thier form, but never got response. I even used facebook messenger to get update but same response.

                      Its been more than 15 days and still my parcel is not delivered. My visa process at final stage is going to get expire due to this.

                      I want to take action against them now for torturing like this and my financial and career loss.

                      I also requested them to send it back if they can't deliver but they don't give any response other than we will check with our team.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        kanodiarc
                        Aug 12, 2020
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                        Refyr c/no. Z32053588 dt.27.07.2020 pertaining to rakhee parcel.
                        Delivered on 07.08.2020 whereas rakhee festival was on 03.08.2020.
                        Repeated request was made to yr collecting agent about delay but to no reply whereas it was time bound delivery (I. E. Before 03.08.2020 due to rakhee festival) but delivered on 07.08.2020 after constant follow - up. Are you going to refund our courier charges due to negligence in yr service or we should stop dealing with yr company due to poor service.
                        Yr early reply will be highly appreciated. Rgds!
                        Sunita kanodia, kanpur.
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                          Anshul Shahu
                          Aug 12, 2020
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                          I have booked a courier (Tracking number z[protected] form delhi to bhandara (Maharashtra) on 29 july 2020, the parcel is reach nagpur on 6 august 2020 on the same day the parcel is forwarded to bhandara but till the date (12 aug 2020) the is not reached in bhandara.
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                            Aliviya Mitra
                            Aug 12, 2020
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                            Address: Hyderabad

                            Hello,

                            I have shipped a parcel from hyderabad on 3rd august, my expected date of delivery was 10th august, today is 12th august there is no progress in the status of the shipment and also different customer support people say different things. I do not understand how they play with emotions. Giving so much stress and frustration. It's really very pathetic.

                            Dtdc gives no value for money neither emotions.

                            Please look into this matter as i have mailed called them several times got no response.

                            Thanks
                            Aliviya mitra
                            +1 photos
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                              Address: KuvempuNagar, Mysore, KARNATAKA

                              I had my parcel from hyderabad on 8-aug-2020 reached to mysore on 11-aug-2020 at 9.00 am. The lady in kuvempunagar said the fellow had taken it when i called at 11am & said it will reach by 12.30pm then again at 2.30pm then again at 4.30 pm then again at 7.30 pm. At 7.30 pm again i called then the person in sterling dtdc said that delivery person has not taken the courier.

                              The lady at kuvempunagar kept on telling lies, the...
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                              ZimaBlue
                              Aug 12, 2020
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                              I went to ravulapalem dtdc center... There they checked all the parcels but mine is not there or received... They are saying that it might be miss route happened... They are reckless towards orders... My order is so costly and very important to me... Please contact ravulapalem dtdc franshiee and start enquiry about my order. Tracking id:m85790709
                              Reference no. :[protected]
                              +1 photos
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                                Abhi_kush
                                Aug 11, 2020
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                                Courier is booked on 04/08/2020.
                                It has a medical insurance documents. It show while tracking that courier is delivered on 08/08/2020.
                                I don't even get any phone call about courier from delivery boy when he was going to deliver. Neither i got my courier till now.
                                Kindly shot out this problem.
                                +1 photos
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                                  M
                                  Mafizur Rahaman
                                  Aug 11, 2020
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                                  Address: Flat no. 1795, 2nd floor, H Block, Laskarhat Tagore Park, Kolkata-39

                                  Courier docket no. Z53418035 dated 25.07.20 has been booked from faridabad branch office, sector-31, for dispatch from faridabad to kolkata-39, but till date i have not received the same.

                                  Regards

                                  Mafizur rahaman
                                  Kolkata-39
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                                    DrSwati Pandey
                                    Aug 11, 2020
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                                    Address: Allahabad

                                    My parcel has arrived to my city hub on 29th july 2020 but this pathetic courier service didn't bothered to deliver it to my address till the date i. E. 11th august 2020.
                                    I made several complains after which they said they are priortizing my parcel and updated status to out for delivery today but whole day i waited for the call and no none called me after 6:30 pm they updated their status to "receiver requested delivery for another date cir"
                                    Without contacting me.
                                    Its already have been 12 days and i dnt know when they will deliver my parcel.
                                    Dtdc is worst and pathetic courier service of india.
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