DTDC Courier & Cargo Complaints & Reviews

Sir
Am a reseller in ladies clothes, i have ordered a salwar set from bhagalpur fro my customer in trichur kerala, they shipped via dtdc with tracking details d60369512 but when i track it's going to ghaziabad and delivered there, manufacturer saying it will deliver to kerala with same tracking details, will it happens so? Please check and help

My parcel was dispatched from bengaluru on 10 july 2020 it reached krishnanagar (I called the office (No response), nadia wb branch on 17july. Its been a month.. There's no more update and i didn't recieve my parcel yet, and its showing. Delivered successfully. Kindly look into this, my consignment no. Is b71553740, as a customer i atleast expect the service giver to atleast update and inform me.. If there's some issue

Dtdc picked up my shipment on august 7th. Till today it is held in kolkata branch. They promised it would reach the destination within 2 weeks. However after over a week the shipment hasn't left it's origin

My consignment no is z3482859, which has been stuck in the dtdc kalyan branch for past 11 days.

Called customer care service for past 9 days everyday, but the only answer i get is that i will receive a call, and that never comes. Even talked to a supervisor. Got the same same answer and i am still waiting for the call.

They just keep on raising new complaint no's but nothing happens. The latest ones is 17099300.

Wrote numerous emails to so many email ids but no reply.

Even the dtdc kalyan branch never bother to pick up the call or bother to respond. (Worst and so many complains about them on online portal. It is costing you business and brand image)

I understand its a pandemic situation, but still your team is handling this situation very carelessly

My mood is so bad and it can't get any worst.

I have to call your department and i am totally hopeless now.

My consignment number is d93640243,
Mr. Sunil booked and packed my laptop bcz he is dtdc courier employee on saturday 8th aug 2020 from c - wing rustomjee azziano, thane west.
Today on 14th aug i have received my damage laptop.
The display screen was broken on right upper portion of laptop due to heavy wait and side floppy is also damaged.
Mr. Sunil patil booked my laptop in a good condition.
But i have received my laptop in bhopal in damage condition.
I have raised so many complaints today my complaint number:17124469
Kindly help and do the needful asps.

I booked a package from coimbatore to mumbai on aug 01, 2020 after 10 days, the status got updated that its out for delivery. But it's not been delivered yet. The receiver has not received any calls from courier people. Very pathetic. No one is answering calls or responsible. If this issue is not solved, i'll lodge a complaint. Now they have updated as door locked. That was a fake updation of status. The tracking number is
C03544156. I tried calling dtdc 100 times and i'm fed up.

I booked a document with dtdc, sakchi, jamshedpur on 8-aug-20. Tracking number k26185749. It is in transit between kolkata to serampore from 12-aug onwards. On complaint, jamshedpur branch is not able to trace it. This is an urgent document to be produced to court on 17-aug-20.
16th being sunday, it must be delivered by 15th aug.
Please help.
Thanks,
Kali kumar ghosh

I had ordered a stack of documents for printout from print on web because my college is conducting exams. They had booked the courier from noida up. The package has been booked on dtdc lite services (Consignment number: z[protected]. The package has already reached my district but it is not moving from the shreerampore hub. It has been three days but still there is no movement. After coming so far, the parcel is sitting idle. I have tried every number i could lay my hands on but to no avail. Both the printing company and myself are shocked as to what has happened to the parcel. I know that the times are tough in these covid 19 times, so delay in transit is possible. But, it is surely a sign of negligence and lack of responsibility if a parcel which has travelled from up to west bengal in 2 days, gets stuck in a hub for 3 days straight without any activity. Furthermore, contact number exists to be picked up. The phones are clearly ringing but there is a deliberate attempt to cut the call. My exams are fast approaching and the courier services are taking their own sweet time to do things their own way. Please, i want a resolution for this as soon as possible.

The courier was booked 15 days back yet it is not available for tracking. Have written several emails and posts on fb to dtdc but no satisfactory reply received yet. Please help to check with the courier services. Attached receipt for reference

Waiting for your reply.

I called your service desk but there also the same problem. She told me issues look after for resolve. I ll get reply from them asap. But shameful that till not replied.

In your portal it's shown item successfully delivered. Fyi that not happen. On 8/8/2020 called one person from ankur enterprise (Your authorised franchise) that he wants to go for delivery but on that date westbengal full lockdown. So that receiver told him to not today as because delivery person already told sunday will coming. But sunday he was not came, but update in site delivered.

Is this your service type???

Ordered through patanjali ayurved order me app on 12 july 2020, on 14 july i recieved a message from DTDC that order will be delivered today and in the evening recieved another message that order has been delivered. No one called me for OTP to deliver. next day i called the delivery person -he said i have not delivered anything to that area. later after making many complaints i got a mail from DTDC that it was returned to origin . but they are not updating it in courier details. i made a complaint again now the new person says that order has been delivered showing me a fake signature and closed the complaint. It took me a month in these mail and call converstions but still no results. and also not getting any response from Order me app.

tracking no. D71560495

I'm soo sorry to say this but your service provided in Mala which is situated in Thrissur, Kerala is very pathetic and I will never ever do any service with this company. First reason is that they haven't informed about my area is not having any home delivery service.They should have told before buying money . I have spend a lots of money and cannot make the parcel reach my home how this will be fare.The second reason is the women who works there in Mala branch. Se is horrible without any manners and she thinks that I'm her servant and she is my boss. At least you should have appointed some good people with some manners. She can't talk with respect and she cuts the phone when I raised a question to her. I'm totally disappointed with the service and will never ever recommend to anyone unless you teach that lady some manners and provide a good service. I'm complaining to make that lady to get some manners and teach her some etiquettes and also to inform everything before you buy money from the costumers.And one more thing during this covid pandemic situation never blame and misuse the situation as a reason for not making a home delivery. From this same place my neighbour got a product delivered at her home without any trouble the day before my product reached. I'm also not in a lockdown area or any quarantine issue.So kindly read my complaint and take necessary actions.

Consignment No: M85790709
Reference No:[protected]
My Order Tracking details showing that it's location at Rajamudry Super Franshiee. So went to Rajamudry Super Franshiee but there they said we already sent your package to given address I.e. To Ravulapalem dtdc center on 3rd August 2020. But till now I didn't get my package. It's been 20 days passing. No one is responding properly... And I also went to Ravulapalem dtdc center there they are saying that it might be missed. I don't know what to do. My package is very costly and very important to me. Please start an investigation about my order and delivery it to me. Or I'll file a complaint in police station @Ravulapalem.

My product was supposed to be delivered through DTDC on 12th August, 2020. I received a call during the day product reached destination hub. The service provider was ordering me to come and pick up from the office. I told him to deliver at my home address mentioned in the package, he responded he is new to the area and it's a new office come and pick up from their office. What's the duty of a courier agency and if we are going and picking up then why I need this medium in between. I told him strictly to deliver to my home, the so called courier agency has not delivered product yet. The office is nearly 2 km away from my home. I need strict apology from their side and proper reason why they are treating the customer with indecent behavior.

Hi, we booked a courier with dtdc having tracking number h97813598, i got out for delivery status and after some time they called me and told me to collect the parcel at their office, which is far from my village. We are paing huge amounts to get the doorstep service. Instead of not delivering at my doorstep, they updated false comments -"(Address incomplete or wrong - (Cir)". They are so arrogant, they are asking me to come and collect,...

THE courier with refrence number Z05337885 has been sent from noida to Gurdaspur on 20th july it has reached the pathankot branch on 24th july and now today it is 12th august but the courier have not been delieverd to me yet the tracking status is just stuck on In transit from 24th july till date.the courier consist of my DMC's which are very urgently needed to me .i have called each and every branch existing between noida to gurdaspur punjab but there is no response and no body knows where the courier had gone..literally i am getting depressed due to this.

Sir mera parcel abhi tk nhi aya or cancel kr diya na hi mere pass call aya na courier wala plz help me urgent parcel he sirr [protected] contact no k24783889

Delivery person is not willing to deliver the courier to provided pin code or address..
Franchise person assured and took an amount And now they are not responding properly..

I would like to recommend an immediate action against this and kindly deliver the courier to the pin code as earliest...

99hello mr/mrs, somebody misuses my mobile number and create a fake id in locanto site because of that im getting so much o[censored]nwanted illegal calls and messages to my number iam very much stressed and annoyed. So pls immediately delete my id and mobile number.
My mobile number - [protected]

Hi, the order status is not updated, its more than a week. Please update the order.