DTDC Courier & Cargo Complaints & Reviews

Referance:"z53838817 is out for delivery. Plz share smile code (2248) with dly agent, for zero contact delivery. Keep cod rs 0 ready. Beware of fraud calls. Dtdc won't ask for any payment otp"
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I haven't ordered anything still getting delivery message...

I sent a letter to an address in aligarh. There were specific instructions on the envelop so facilitate the delivery and also provided 2 phone numbers for any assistance. However, i was notified (After 3 days of waiting) that the shipment was undelivered due to wrong address. I even filed a complaint on dtdc customer care which was given no heed. I got no response for the complaint.
The recipient received no call for instructions...

Hi team,

We had booked courier service to transfer 2 laptops from hyderabad to mumbai on 25th july 2020 (Find the attached courier receipt) and the laptops were insured, however one laptop was received by us in a damaged condition. We would like to claim insurance for the damaged laptop and the below are the snapshots and the details for your kind perusal :

We book courier from –
Hyderabad, andhra...

My consignment number is v59861352.
My parcel is not delivered. It's showing address incomplete or wrong.
If this is the case can't you guys call at the given number and confirm the same... It contains business critical item.
I hope my parcel will be delivered soon.

Address:

Sutanu nandigrami
S/o : keshab nandigrami
Village: beliaghata
Post office: daspur
Dist....

I have booked a courier on 28th july, 2020 - madipakam, chennai to thakurli east (Near kalyan) mumbai. Awb consignment number is c02046247 dtd 28/7/2020. Till today i. E. 4th of august, 2020 it is not delivered...

DTDC courier service office KARGI CHOWK, DEHRADUN, UTTARAKHAND, delivery boy didn't deliver my consignment with tracking ID Z53623172, at my address, though it is hardly 200 metres from that office and well approachable. He called me to his office to take delivery. On asking him about not delivering at mentioned address, he told that if someone is not contacted on mobile phone, then it is not his duty to search the given address, so he didn't...

The courier was dated to be delivered on 2nd of August on the zip-code - 700049. The consignment number of the courier is K34520607. But from 2nd of August to the present day, everyday DTDC is saying that the courier was out for delivery and then they message me that the courier was not delivered as the door was locked with the term (OFFICE CLOSED OR DOOR LOCK-(CIR)). But in reality the courier didn't arrive at all. Even the phone number...

I had couriered a television from Mumbai to Bangalore and had clearly mentioned that it's a TV, opted for the right option on the booking portal and also paid the insurance charge in case of damage. To my surprise, the television just got delivered few minutes ago and the screen has been trashed completely, there are dents on the body and the whole panel is completely bent.
Upon calling customer care, they said I need to reach out...

I have booked a product in 29th july 2020 at pune to rajasthan, jaisalmer, but not delivered the product why? How much time are required, already over the 6days completed, please give me my product. When i am trying to call in dtdc courier center but no response why?...

Dear dtdc,

1. I have booked consignment on 30 july 20 from noida to kolkata bearing tracking id z46374395 and as per last update on 03 aug 20, it shows that the consignment was out for delivery but entry restricted (Otr).

2. I was never contact by any delivery person or any executive regarding the same and also i tried to establish contact to many dtdc services across kolkata but all the members are careless...

Really first time the dtdc is terrible.
I've been tracking the shipment, it has reached hyderbad 4days ago but not yet received.
Issues:
1) to know the status i've gone to the nearest dtdc branch (Pragathi nagar) but there the concerned (Male) person is the worst, most irresponsible and rude behavior.

2) when i tried to call customer care number[protected] it is so pathetic. It never gets connected to...

Hi my name is chanchal mondal v59316871 this tracking number last updated 31/7/20
Today is 2/8/20 still i don't get any details... 1/8/20 to 2/8/20. Today is 7 days complete... It's that possible today delivery...

A parcel of mine reached vashi branch on 23rd july. I have contacted more than 10 people in dtdc to know about the status. Not even a single person is responding. Mayur shinde from vashi branch said that he will give the parcel as soon as possible. The parcel is very urgent medicine. The patient is having a horrible time as the medicine is not reaching on time. Mayur Shinde is not accepting any calls of mine now. And he is switching off his...

My courier is still not delivered to the required address and it was urgent. It's been almost 10 days now i want to know when it will be delivered and why it's taking so long. The tracking number of the courier is "m00426091". I am even trying to contact with the number provided but number is invalid....

Sir/madam
I am very disappointed to inform you the courier service of such repute misguide customers on 24 hour delivery promise, courier is booked on 28 th july 2020 at ghaizabad vide consignment no: z34836978 is not delivered at jammu till date i. E 4thaug 2020 as i could see from tracker even after so many days packet is still in delhi if you are not in position to deliver in time you should not accept the courier at first place...

After paying for fast service and telling it is food item please deliver fast till the wrong status update done not at all calling the receiver and directly updated wrong status please dont use dtdc service very bad never trust these guys. Now not receiving phone also pathetic service....

Dear sir/ madam,

Our article consignment number h40549423, as per tracking history it is delivered on[protected] at 10.08 pm. I was surprised after receiving the message at 10.07 pm otp and 10.08pm delivered a message to my mobile. Is it believable? In this coviod-19 and lockdown period your people deliver the article after 10pm? So i waited 2 days. It may deliver but not received the article, then raise a query with no 16928660...

I have been booked a document type parcel in dtdc for delivery in same state (Telengana) another district on 21/07/20. Booking done, payment done, picking up done but not delivered yet (04.08.20). They told me their delivery service is not available in my area but they did not tell me the issue before picking up. Very frauding service. Never recommend dtdc. Waste of time, lost of my important content. Customer care not accepting my call now......

Sir

This is regarding collecting high price for parcel service from hyderabad to nandyal. I have added photo of receipt for the same...

Consignment number d58568124. Booked to delivery ay sankara jonk, pincode 492112. Is not delivered yet....