Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Updated: Jan 21, 2026
Complaints 11702
Resolved
1320
Unresolved
10382
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DTDC Courier & Cargo reviews & complaints page 181

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ashuli Pfoze
Aug 7, 2020
Report
Copy

The worst corrier service, from new delhi to imphal it's take more then a month here my shipment details. Still not despatch the goods it was in sorting office.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Aug 07, 2020
Updated by Ashuli Pfoze
The worst Corrier service, from New Delhi to Imphal it's take more then a month here my shipment details. Still not despatch the goods it was in sorting office.

Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Dee12
    Aug 7, 2020
    Report
    Copy

    Address: Bangalore

    The consignment number b72913331, is not delivered, from past 3 days, i received messages stating that the delivery was attempted, the website also shows the same, but nobody contacted me.
    Kindly provide me the accurate information and status of the consignment
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Puspal Mondal
      from KOLKATA, West Bengal
      Aug 7, 2020
      Resolved
      Report
      Copy
      Resolved

      I ordered 3 books from arihant publications india limited on 26th july 2020 and they shipped it the very next day from delhi to kolkata on 27th july through dtdc courier but today is 7th of august and i am still waiting for my shipment. I contacted with dtdc (Tracking id /consignment no= d[protected] customer care they gave me complaint number which is 17060511 but nothing happened. The most interesting part is that my ordered item already reached kolkata on 3rd of august but dtdc didn't deliver the product to my address.
      Aug 11, 2020
      Complaint marked as Resolved 
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Mugees Ul Islam
        Aug 7, 2020
        Report
        Copy

        Local holiday otr

        Address: Sahaswan

        Hello sir, i couriered on 04th aug 2020, from sahaswan to rejistrar office alogarh 202002 07th aug 2020 17.18, when i searched with dtdc tracking id : no. Z34326273 showing: not delivered (Local holiday (Otr).. I request to authority concerned person may look in case and resolve and instruct to deliver staff to immediate delivery on urgent basis..

        Thanks and regards
        Mughees choudhry
        Dtdc tracking id no. Z34326273...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        D
        dtdcmani
        Aug 7, 2020
        Report
        Copy

        This is regarding dtdc courier service, consignment number b71615333. Parcel shows reached destination hub on 13 july 2020 but update till 31 july 2020. Even after multiple follow up no proper response. Now status is updated as undelivered incomplete address. How is that possible when neither the recipient nor the sender was contacted.

        Even after there has been no update on courier status yet. Please look into the issue.

        Highly irresponsible service, what if it was some urgent document. Pathetic service
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Naitji
          Aug 7, 2020
          Report
          Copy

          Bhaiya house wife hu reselling ka kaam kiya j
          H.. Courier pahucha nhi h fir bhi delivered bata rha h plz check kre
          Coustomer bhi boht naraz h aap help krege to mahrbani hogi..
          🙏🙏🙏🙏🙏🙏
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Aug 07, 2020
          Updated by Naitji
          Wrong address delivery
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Naitji
            Aug 7, 2020
            Report
            Copy

            Bhaiya
            Courier pahucha nhi h abhi tak track kr rhe h to delhi delivered bata rha h jbki courier bknr ka bknr dtdc office mai pucha to khte h nhi pahucha aapki tracking slip bhi galat h
            Hum khte h address se bata do..
            Kha pahucha h to khte h ye humara kaam nhi h plz help me...
            Plz mai ek housewife hu abhi reselling ka kaam kiya h bhaiya boht pareshan hu plz help kre aapko courier ki pic. Bhej rhi hu
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Aug 11, 2020
            Updated by Naitji
            Bhaiya abhi parcel nhi pahucha plz help kro aapse hath jodd k vinti h...🙏

            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Gopi Krishna Kulakarni
              Aug 7, 2020
              Report
              Copy

              Address: DTDC

              Actually my sister booked a package from 360 life organics which they shipped through dtdc consignment number h19788638 from hyderabad to nirmal. Which should be recieved by me. On aug 3 2020 it showed me out for delivery. And on 6 aug 2020 they updated their status as wrong address. I contacted everyone they say that address they kept was correct.
              I have contacted dtdc customer care many times. They have been postponing the issue but the package is not delivered. The local franchisee is not showing any interest.
              Kindly please help with this issue
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rananjan Paul
                from Kolkata, West Bengal
                Aug 7, 2020
                Report
                Copy

                Address: DTDC , GARIA SOUTH 24 PGS, ANKUR ENTERPRISE.

                I booked a courier through dtdc (D[protected] on 31.07.2020. Parcel was reached your franchisee point "ankur enterprise"on 03.08.2020. Portal shown on the way for delivery. But in late afternoon receiver received a call from franchisee. Owner (She) told that parcel was not delivered before next thursday /friday (Dt -06-8-20/07-8-20). Yesterday not received, today morning receiver called that point again, now she said before sunday not possible. Is this service provide by your company, whenever some parcel was collect on that area then franchisee forward the parcel otherwise wait for more parcel. Owner said from her point to delivery point address is more than 10km so not possible to go there. Against this service i mail ur concern team "css.[protected]@dtdc.com", [protected]@dtdc.com. Unfortunatly till no reply received.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Dewansh777
                  Aug 7, 2020
                  Report
                  Copy

                  They had delivered my item after 38 days but in real, item is not delivered and showing that it has been delivered.
                  When i asked for pod they are asking for time 2 days, for a week but now more than a month completed but nothing had changed.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Anita kumari w/o Mukesh kumar
                    Aug 7, 2020
                    Report
                    Copy

                    Sir. I have booked a parcel on 15.7.2020 thruogh dtdc courier centre ghumarwin distt. Bilaspur hp to address... Amazon-amazon opp. Chandra toyota showroom industrial area. Jhawalar road anatpura kota rajasthan 324003.in

                    But now this parcel is returned back to me and courier saying that this address is wrong or incomplete. I talked to customer care amazon. They are saying that address given is correct and complete.

                    Sir. I am very upset that who is saying true. I booked it for 400 rs. Now i am not able to parceled again. Conignment no. Z41012600
                    Wt. 2.5 kg.

                    Please help me and i pray for justice.

                    My address is

                    Anita kumari w/o sh mukesh kumar vill ransal po barin teh. Baldwara distt. Mandi hp 175033

                    Mob [protected]
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Aug 07, 2020
                    Updated by Anita kumari w/o Mukesh kumar
                    Can I parcel this packet by postoffice or not now. Or wait till decisicion. Because returned date of parcel is expiring to amazon after given time they will not accept the packet. Please tell me. Thanks.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Hasmuddin35
                      Aug 7, 2020
                      Report
                      Copy

                      Address: Delhi

                      I have ordered a study material from delhi dk photostat, he send me the parcel through dtdc tracking number
                      D94187013.12 days already passed but there is no respond from company, i tried to contact several times, but no response from them.
                      When i tracked the parcel, it moving to and fro from dhanbad to ranchi, i want to contact ranchi main branch, but no response from them.
                      Plz take appropriate action against them

                      I am attaching the courier tracking details.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mruja Bhatt
                        Aug 7, 2020
                        Report
                        Copy

                        My courier has not been received by me but tha tracking status show it as delivered
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sreeradha Mondal
                          Aug 6, 2020
                          Report
                          Copy

                          It's been 6 days my consignment no. K25329551 is no where on the tracking portal. It is showing no data available in the tracking portal of dtdc. Please look into this.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Report
                            Copy

                            Sir my document is last 4 days to shows the one location and not forward the my document sir, That document is I need to very urgent sir but DTDC coustmer care and DTDC offices are not responding sir, and my document AWB/ CONSIGNMENT number is P55261832 please help me sir
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Aug 06, 2020
                            Updated by [email protected]
                            Sir my document is last 4 days to shows the one location and not forward the my document sir, That document is I need to very urgent sir but DTDC coustmer care and DTDC offices are not responding sir, and my document AWB/ CONSIGNMENT number is P55261832 please help me sir

                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              I
                              Islam Akhtar
                              Aug 6, 2020
                              Report
                              Copy

                              clothes not delivered

                              Address: DTDC Patiala (Punjab)

                              Dear sir,
                              My courier has yet not been delivered to me. Please see to it. It will be coming from patiala to lucknow. I am very upset to know that it is yet not delivered. It was dispatched on 21st of july. It is stucked in delhi apex. Detailing is given below. I will be highly obliged to you if you will see to it.
                              Tracking no. Z53991256
                              Reference no.[protected]
                              Booking date 21st of july 2020
                              Origin - patialabr...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              M
                              Report
                              Copy

                              Sir my AWB/Consignment number is P55261832. this courier is not forward last 4 days to shows the one place. Sir this courier is very urgent but DTDC CUSTOMER and DTDC office are not responding sir please sir help me.

                              Thank you sir,

                              Warm and Regards
                              SHAIK ABDUL MUNNAF.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                anshumanbiswal4
                                Aug 6, 2020
                                Report
                                Copy

                                Consignment number D59397256 which is in DTDC bangalore Bommasandra branch. I wanted to inform that neither any attempt to deliver the product was done nor any body had called me yet from the DTDC Bommasandra branch, but still it is mentioned that the customer not available in the status. In this pandemic time where we all will go. We are always inside home only. Can you please expedite the process and get the parcel delivered to me at the earliest. After putting in twitter the DTDC team replied that they will help me, so I saw today that it was out for delivery but still I did not receive the product and the status they had updated as Receiver not available
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Safexpress
                                  Aug 6, 2020
                                  Report
                                  Copy

                                  Address: Kewla, baharagora, East singhbhum

                                  D60548584 is booked for destination baharagora. But the team is telling to pick the parcel from ghatsila which is 50 km from baharagora. It is not possible for me. If i ll go and pick the packet what is the necessary of courier service. Please help me to deliver at destination.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    kirankranth
                                    Aug 6, 2020
                                    Report
                                    Copy

                                    Address: DTDC courier Darbhanga

                                    Hi Team,

                                    This is my second experience with DTDC from past two weeks. My current situation is that i have booked to ship my laptop to darbhanga from Bangalore and they have charged me 2500 rs for express delivery and i have agreed for that and my consignment number is v58667050 and booked date is on 31st july 2020 and i have started tracking i have booked it on friday and it has reached patna on 2nd august and it has reached darbhanga on tuesday after multiple calls to the courier office they have told that they cannot deliver the consignement as the pincode is not servicible. My question if it is not servicible why they have took the consignement in first place? now they are asking me to come and collect the courier from the wearhouse which is far from y place and also thye are threatning me that they will return the courier in two days to bangalore and i am totally shocked the way they are behaving with the customer.initially thye have told us that they will keepm the consignement for 2-3 days and later they will dispatch to the person now they are telling that they cannot deliver.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit