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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 181

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G
gowthami ramesh
Aug 8, 2020
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I want to raise a complaint on dtdc for the poor customer service, no mails are replied and no one attended from customer care.
1st of all the estimation was not shared to me at all, they have done wrong calculation and the amount came till 14000 inr but my weight is not more than 15kgs, i was not shared any details on estimation. I myself called and asked and they are looting money i knew and i told them to cancel it they agreed and said they have told already to stop. But they have not stopped it and it has reached destination hub. Clearing it’s a fraud activity. Please help me. It’s a big amount and it’s not calculated properly, they said they have stopped and when i asked them about tracking they said sorry we have moved to destination already then i myself checked with my tracking id it was still in source only. But today morning only it has reached destination hub. They could have clearly stopped it but all this done to loot money. Person who is talking to me is not obedient
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Aug 08, 2020
Updated by gowthami ramesh
My consignment I03528746
I have screenshots of the person chat . Complaint number also that I raised in website
Sep 30, 2020
Updated by gowthami ramesh
The package was given to me by taking my amount of 8000.
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    A
    Avinash Ummalaneni
    from Delhi, Delhi
    Aug 8, 2020
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    Dear sir,

    I have sent a courier with awb no h97786713. It reached final delivery station. But every day morning they will update out for delivery and by night they will change status to not delivered and rescheduled. It is hapenning from past 2 days and today is the 3rd day. No phone call received. The package contains phone number written on it clearly.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      vicky johal
      Aug 7, 2020
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      My package with tracking no. Z53514172 has been booked on 1st august 2020 from suri, yamunanagar (Haryana) to deliver it to baroda, gujarat with proper address and phone number. The packet has been there in pune from 6th august 2020 from that day to today. My shipment status is showing that "out for delivery" and "not delivered. Can you tell me what am i supposed to do right now?
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        A
        Ashuli Pfoze
        Aug 7, 2020
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        The worst corrier service, from new delhi to imphal it's take more then a month here my shipment details. Still not despatch the goods it was in sorting office.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Aug 07, 2020
        Updated by Ashuli Pfoze
        The worst Corrier service, from New Delhi to Imphal it's take more then a month here my shipment details. Still not despatch the goods it was in sorting office.

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          D
          Dee12
          Aug 7, 2020
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          Address: Bangalore

          The consignment number b72913331, is not delivered, from past 3 days, i received messages stating that the delivery was attempted, the website also shows the same, but nobody contacted me.
          Kindly provide me the accurate information and status of the consignment
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            P
            Puspal Mondal
            from KOLKATA, West Bengal
            Aug 7, 2020
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            I ordered 3 books from arihant publications india limited on 26th july 2020 and they shipped it the very next day from delhi to kolkata on 27th july through dtdc courier but today is 7th of august and i am still waiting for my shipment. I contacted with dtdc (Tracking id /consignment no= d[protected] customer care they gave me complaint number which is 17060511 but nothing happened. The most interesting part is that my ordered item already reached kolkata on 3rd of august but dtdc didn't deliver the product to my address.
            Aug 11, 2020
            Complaint marked as Resolved 
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              M
              Mugees Ul Islam
              Aug 7, 2020
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              Address: Sahaswan

              Hello sir, i couriered on 04th aug 2020, from sahaswan to rejistrar office alogarh 202002 07th aug 2020 17.18, when i searched with dtdc tracking id : no. Z34326273 showing: not delivered (Local holiday (Otr).. I request to authority concerned person may look in case and resolve and instruct to deliver staff to immediate delivery on urgent basis..

              Thanks and regards
              Mughees choudhry
              Dtdc tracking id no. Z34326273
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Aug 07, 2020
              Updated by Mugees Ul Islam
              Hello sir, i Couriered on 04th Aug 2020, from Sahaswan to Registrar office Aligarh 202002 07th Aug 2020 17.18, when i searched with DTDC tracking ID : No. Z34326273 SHOWING: NOT DELIVERED ( LOCAL HOLIDAY (OTR).. I request to authority concerned person may look in case and resolve and instruct to deliver staff to immediate delivery on urgent basis..

              Thanks and regards
              Mughees Choudhry
              DTDC TRACKING ID NO. Z34326273

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                D
                dtdcmani
                Aug 7, 2020
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                This is regarding dtdc courier service, consignment number b71615333. Parcel shows reached destination hub on 13 july 2020 but update till 31 july 2020. Even after multiple follow up no proper response. Now status is updated as undelivered incomplete address. How is that possible when neither the recipient nor the sender was contacted.

                Even after there has been no update on courier status yet. Please look into the issue.

                Highly irresponsible service, what if it was some urgent document. Pathetic service
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  N
                  Naitji
                  Aug 7, 2020
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                  Bhaiya house wife hu reselling ka kaam kiya j
                  H.. Courier pahucha nhi h fir bhi delivered bata rha h plz check kre
                  Coustomer bhi boht naraz h aap help krege to mahrbani hogi..
                  🙏🙏🙏🙏🙏🙏
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Aug 07, 2020
                  Updated by Naitji
                  Wrong address delivery
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                    N
                    Naitji
                    Aug 7, 2020
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                    Bhaiya
                    Courier pahucha nhi h abhi tak track kr rhe h to delhi delivered bata rha h jbki courier bknr ka bknr dtdc office mai pucha to khte h nhi pahucha aapki tracking slip bhi galat h
                    Hum khte h address se bata do..
                    Kha pahucha h to khte h ye humara kaam nhi h plz help me...
                    Plz mai ek housewife hu abhi reselling ka kaam kiya h bhaiya boht pareshan hu plz help kre aapko courier ki pic. Bhej rhi hu
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Aug 11, 2020
                    Updated by Naitji
                    Bhaiya abhi parcel nhi pahucha plz help kro aapse hath jodd k vinti h...🙏

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                      G
                      Gopi Krishna Kulakarni
                      Aug 7, 2020
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                      Address: DTDC

                      Actually my sister booked a package from 360 life organics which they shipped through dtdc consignment number h19788638 from hyderabad to nirmal. Which should be recieved by me. On aug 3 2020 it showed me out for delivery. And on 6 aug 2020 they updated their status as wrong address. I contacted everyone they say that address they kept was correct.
                      I have contacted dtdc customer care many times. They have been postponing the issue but the package is not delivered. The local franchisee is not showing any interest.
                      Kindly please help with this issue
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        R
                        Rananjan Paul
                        from Kolkata, West Bengal
                        Aug 7, 2020
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                        Address: DTDC , GARIA SOUTH 24 PGS, ANKUR ENTERPRISE.

                        I booked a courier through dtdc (D[protected] on 31.07.2020. Parcel was reached your franchisee point "ankur enterprise"on 03.08.2020. Portal shown on the way for delivery. But in late afternoon receiver received a call from franchisee. Owner (She) told that parcel was not delivered before next thursday /friday (Dt -06-8-20/07-8-20). Yesterday not received, today morning receiver called that point again, now she said before sunday not possible. Is this service provide by your company, whenever some parcel was collect on that area then franchisee forward the parcel otherwise wait for more parcel. Owner said from her point to delivery point address is more than 10km so not possible to go there. Against this service i mail ur concern team "css.[protected]@dtdc.com", [protected]@dtdc.com. Unfortunatly till no reply received.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          Dewansh777
                          Aug 7, 2020
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                          They had delivered my item after 38 days but in real, item is not delivered and showing that it has been delivered.
                          When i asked for pod they are asking for time 2 days, for a week but now more than a month completed but nothing had changed.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            A
                            Anita kumari w/o Mukesh kumar
                            Aug 7, 2020
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                            Sir. I have booked a parcel on 15.7.2020 thruogh dtdc courier centre ghumarwin distt. Bilaspur hp to address... Amazon-amazon opp. Chandra toyota showroom industrial area. Jhawalar road anatpura kota rajasthan 324003.in

                            But now this parcel is returned back to me and courier saying that this address is wrong or incomplete. I talked to customer care amazon. They are saying that address given is correct and complete.

                            Sir. I am very upset that who is saying true. I booked it for 400 rs. Now i am not able to parceled again. Conignment no. Z41012600
                            Wt. 2.5 kg.

                            Please help me and i pray for justice.

                            My address is

                            Anita kumari w/o sh mukesh kumar vill ransal po barin teh. Baldwara distt. Mandi hp 175033

                            Mob [protected]
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Aug 07, 2020
                            Updated by Anita kumari w/o Mukesh kumar
                            Can I parcel this packet by postoffice or not now. Or wait till decisicion. Because returned date of parcel is expiring to amazon after given time they will not accept the packet. Please tell me. Thanks.
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                              H
                              Hasmuddin35
                              Aug 7, 2020
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                              Address: Delhi

                              I have ordered a study material from delhi dk photostat, he send me the parcel through dtdc tracking number
                              D94187013.12 days already passed but there is no respond from company, i tried to contact several times, but no response from them.
                              When i tracked the parcel, it moving to and fro from dhanbad to ranchi, i want to contact ranchi main branch, but no response from them.
                              Plz take appropriate action against them

                              I am attaching the courier tracking details.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                M
                                Mruja Bhatt
                                Aug 7, 2020
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                                My courier has not been received by me but tha tracking status show it as delivered
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  S
                                  Sreeradha Mondal
                                  Aug 6, 2020
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                                  It's been 6 days my consignment no. K25329551 is no where on the tracking portal. It is showing no data available in the tracking portal of dtdc. Please look into this.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    M
                                    Report
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                                    Sir my document is last 4 days to shows the one location and not forward the my document sir, That document is I need to very urgent sir but DTDC coustmer care and DTDC offices are not responding sir, and my document AWB/ CONSIGNMENT number is P55261832 please help me sir
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Aug 06, 2020
                                    Updated by [email protected]
                                    Sir my document is last 4 days to shows the one location and not forward the my document sir, That document is I need to very urgent sir but DTDC coustmer care and DTDC offices are not responding sir, and my document AWB/ CONSIGNMENT number is P55261832 please help me sir

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                                      I
                                      Islam Akhtar
                                      Aug 6, 2020
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                                      clothes not delivered

                                      Address: DTDC Patiala (Punjab)

                                      Dear sir,
                                      My courier has yet not been delivered to me. Please see to it. It will be coming from patiala to lucknow. I am very upset to know that it is yet not delivered. It was dispatched on 21st of july. It is stucked in delhi apex. Detailing is given below. I will be highly obliged to you if you will see to it.
                                      Tracking no. Z53991256
                                      Reference no.[protected]
                                      Booking date 21st of july 2020
                                      Origin - patialabr...
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                                      Sir my AWB/Consignment number is P55261832. this courier is not forward last 4 days to shows the one place. Sir this courier is very urgent but DTDC CUSTOMER and DTDC office are not responding sir please sir help me.

                                      Thank you sir,

                                      Warm and Regards
                                      SHAIK ABDUL MUNNAF.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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