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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jan 21, 2026
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DTDC Courier & Cargo reviews & complaints page 184

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M
Mallik Mavuluri
Aug 1, 2020
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My dtdc product tracking numbers is V59639502. Delivery Person Behaviour is very rude. he did n't give the proper answer talking like street rowdy.that talking very noisy and give to the waring to customers.this is not good way to treat customers like this till next time i dont give to any courier to your center.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    James Joseph
    Aug 1, 2020
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    Address: Fab designs, 18th mile, vazhoor east, Kottayam district, Kerala

    A90781978. From surat to ponkunnam is not delivered
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      hitmanish
      Aug 1, 2020
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      I had sent product via DTDC on July 7, 2020, (Consignment number:B[protected], till date it's not reached. when called to customer care they are saying it is returned to source location. Didn't get any update from DTDC.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        Sonarkathi
        Aug 1, 2020
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        I have sent two items (Assgn no. - k[protected] related to health which falls in under the category of essential goods. It has been already two days delay in the items being delivered. The eta provided by your company was of thursday and we still haven't received the delivery. I had given the address and phone number of the person who will be recieving the product but neither him nor me has got any call or notification from your company. The item was sent from kolkata (700026) to birati (700051). This level of incompetence is intolerable. I might have to report this to on stream media. Now tell me the procedure to get back my products asap.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          Parul Anuragi
          Jul 31, 2020
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          I have placed an order and on the Dtdc website after reaching to the destination which was Akola Maharashtra, it’s now showing- undelivered( consignment redirected) I have sent this parcel on priority but have not received any update from the courier service and it’s still not been updated
          Check asap
          Details
          X67678943
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            A
            amiyadas
            Jul 31, 2020
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            Refered docket no. K34940645 dtd.24.07.2020
            Document not delivered till now.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              Pradhumn@123
              Jul 31, 2020
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              Address: Gurgaon sec15

              I send courier from Gurgaon to kanpur via dtdc on 25/7/20, via docket no z30437671. It shows in tracking that it reached at kanpur, but redirected due to last mile error.
              It is very urgent courier as it supposed to deliver by 31/7/20.
              But still no update in tracking.
              Nobody pick call from dtdc office kanpur also i called several times to dtdc customer support. All in vain as they hold my call for one hour to assign executive.
              Please help, if anyone can??
              Aug 3, 2020
              Complaint marked as Resolved 
              They provided courier by satursay
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                N
                nandini priya
                Jul 31, 2020
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                Address: Q No C 8 DOORDARSHAN COLONY, PO Sudna Near Bariya, Daltonganj
                Website: Dtdc

                K25278539 My consignment is not delivered and when I checked the status it is showing not delivered and consignment redirected. How can u do that without even calling the customer.Its your duty to ask the customer if you are not getting the address and I provided very clear address. It's very urgent.please deliver it as soon as possible or contact the reciever.we will pick up from your nearest office but please don't return the consignment
                Aug 1, 2020
                Complaint marked as Resolved 
                Resolved but I had to put lot of efforts.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Z78086657 my consignment is not delivered and when I checked the status it is showing not delivered and consignment redirected. How can u do that without even calling the customer.Its your duty to ask the customer if you are not getting the address and I provided very clear address.please deliver it as soon as possible or contact the reciever.we will pick up from your nearest office but please don't return the consignment
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                  N
                  Nithyamuthumani
                  Jul 31, 2020
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                  I have sent a courier from Chennai to Banglore.
                  My tracking number is c92961627.

                  My package was badly damaged. It was a gift from my in laws to my co sister. They are so much disappointed hearing their first time to their future daughter in law got damaged.

                  They have to compensate for our disappointment
                  +1 videos
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    Rajat Bora
                    Jul 31, 2020
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                    Address: Nanded super franchise dtdc

                    Hellow sir
                    Maine akot se ek courier send kiya tha[protected] ko jiski delivery 23 tak hojayegi aysa muje kaha gya wo courier abhi niche kahi atwa hai jb aap service nhi de skte ho to band kr do ye faltu ke ke kaam
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      avikb23
                      Jul 31, 2020
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                      I have contacted dtdc phone support 4 times for a status update. Everytime i called i get a response that "we have registered a complaint & escalated to concerned department, they will respond with the exact status of shipment". But for past 3 days i am still waiting for that response. The tracking status on your website was last updated on 24th july & it's been 6 days now without any update. Your phone support agent assured that i will receive the shipment by 30th july. But i haven't received it yet & waiting eagerly for an update. The shipment contains a laptop which is very essential for me at this moment. I am really disappointed & frustrated with the lethargic response i have received.

                      I hope you understand my concern & take this escalation seriously. Please notify me the current status & expected delivery date asap. Pfb the shipment details -

                      Ref no. - d60832182
                      Complaint id[protected]

                      Thanks & regards
                      Avik bhattacharjee
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        Shashank Kavli
                        Jul 31, 2020
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                        I booked dtdc courier service through ebooking portal on 23rd of july.
                        My consignment number - f30063996
                        The parcel was picked up from origin on 24th july.
                        And as of now there is no tracking data available online.
                        Resolve the issue as soon as possible, i tried calling the call center but no response.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          Anjum Naim
                          Jul 31, 2020
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                          Address: DTDC Lucknow Hub

                          My courier d94044456 shipped from aligarh on 16th july & reached lucknow hub on 18th july. Since then, there has been no movement/delivery of the shipment. Now, after no call or communication, it's showing "restricted entry (Otr)" as of today. What am i supposed to do?
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          address: 631E-10, Near Masjid Rajiv Nagar, Indira Nagar Sector 10, Lucknow, UP 226016

                          mobile: [protected]
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                            Prk0007
                            Jul 31, 2020
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                            I have send a courier from lucknow to banglore. Consignment number is z35261712. Package is not delivered and showing address is incomplete. Please ask your delivery boy to call that perticular number given on envelope and ask for address please..
                            Tell him to contact on ([protected]) this number for delivery address. Thank you
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              Anupam Nahar
                              Jul 31, 2020
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                              I ordered a product from private supplier who sent me that item with consignment id z33019520

                              It was not recieved by me bt in tracking order it shows recieved. One more thing that on the same day i received a very different brokem product with no consignment number from dtdc courier boy. It is matter of grave concern that this type of fraud is being done.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Balendu Gupta
                                Jul 30, 2020
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                                Address: Piplani katra, Varanasi

                                Complaint number : d59131520
                                From : varanasi
                                To : ayodhya
                                Uttar pradesh, india
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  हेमंत विश्वकर्मा
                                  Jul 30, 2020
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                                  Address: Haridwar Uttarakhand

                                  I have complain about my parcel which is not delivered by dtdc from 11 July have complained to many but no response such a very irrelevant or bad service by dtdc track I'd is z34314385
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    हेमंत विश्वकर्मा
                                    Jul 30, 2020
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                                    I have complain about my parcel which is not delivered by dtdc from 11 July have complained to many but no response such a very irrelevant or bad service by dtdc
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      tejeshwar kishan singh nuneram
                                      Jul 30, 2020
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                                      Address: QUARTER NUMBER 5 SEA SANDS, MARINE LIVING RESOURCES DEPARTMENT, OPPOSITE AU IN GATE VISHAKAPATNAM

                                      Hi i have booked a package with dtdc courier point at siripuram vishakapatnam on 1st july 2020. The package contains a metal alloy being sent to a cutting industry for my phd project. The value of the metal is rupees 30, 000/- the booking id is d59737210 i booked it to address y.L.Dhanunjaya rao vinayaka cnc technologies 6-2-111/1 shobana colony old airport road balanagar hyderabad 500042. The package is not delivered till date and when i speak to the concerned authorities they tell me that they have delivered it in lakadikapul of hyderabad which is not relevant, when i booked a parcel to balanagar of hyderabad why would it be delivered in lakadikapul. Please see to the issue and track my order asap.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        Sundarmech
                                        Jul 30, 2020
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                                        Name: SUNDAR RAJAN
                                        Consignment no: X33364322
                                        Sender send the valuable product from Noida sector 4 to Tirunelveli ( tamilnadu).The product is not delivered but DTDC courier website show marked delivered.please take action for improper delivery
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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