DTDC Courier & Cargo Complaints & Reviews

I have given a parcel (Ref no[protected]/tracking no - k[protected] for courier to jinjira bazar dtdc centre on 27/07/20 which i had to send to haroa najarnagar (North 24 pgs) before 1st aug. After 6 days passed, when the parcel had not been delivered yet, i called to jinjira bazar branch, they told me that my parcel has been kept in dtdc airport branch, rajarhat (Aatghora) centre. Then around 30 km i have travelled from santoshpur to rajarhat just to get back my parcel. But after reached there, they told me that my parcel has already been sent to amta dtdc centre (Pin-743445) and they will deliver to desired location by tomorrow. As i was supposed to send it before 1st aug, i called the amta centre and told them that i am sending one of my relative to collect it though it was 20km distance from my location to office. At first he agreed but when my relative reached there, they told him that they didn't have that parcel.

Now it became totally unbearable for me to absorb this harrassment and it was totally unexpected from a esteemed courier service. I have been facing a big loss from your service as it was my business related. Now i request you to deliver my parcel by tomorrow. If you are not able to do it then return my parcel by tomorrow with my courier charge as a penalty.

I am dy. Superintendent of police, traffic tirupati, i have sent a parcel to my son on 29th of july at tirupati main branch vide con. No.[protected] and it was said that, it will reach hyderabad by next date. When verified with tracking number h97691077, it is showing that it was delivered successfully on 1st july which is false. Immediately i have contacted my local agent and he said that, the consignment was not delivered and will be delivered in the 1st hour of[protected], but sofar not delivered and no response from both tirupati and hyderabad agents. Pl ensure it will delivered immediately.

My friend had booked a courier from panchkula on 23rd july for me in sitamarhi. On 28th i received an update as your consignment is out for delivery. I waited whole day, i did not get any call. I personally visited the dtdc office in sitamarhi on 29th. Here they started making stories, that your parcel has been swapped.. Bla bla bla. They told me you will receive it by 31st july. On 31st july i called the local dealer, he told that he does not have the package. I asked reason for that and wanted to know further update, he cut the call and after i called him again he kept rejecting my call for 15-20 times. I tried dtdc costumer care through mail/call, but it did not help me. Now my concern over here is that they have lost my parcel. The parcel was containing hard disk, which contained personal data in that. I want company to take responsibility in this matter. I have been financially and mentally harassed in this matter.

My dtdc product tracking numbers is V59639502. Delivery Person Behaviour is very rude. he did n't give the proper answer talking like street rowdy.that talking very noisy and give to the waring to customers.this is not good way to treat customers like this till next time i dont give to any courier to your center.

A90781978. From surat to ponkunnam is not delivered

I had sent product via DTDC on July 7, 2020, (Consignment number:B[protected], till date it's not reached. when called to customer care they are saying it is returned to source location. Didn't get any update from DTDC.

I have sent two items (Assgn no. - k[protected] related to health which falls in under the category of essential goods. It has been already two days delay in the items being delivered. The eta provided by your company was of thursday and we still haven't received the delivery. I had given the address and phone number of the person who will be recieving the product but neither him nor me has got any call or notification from your company. The item was sent from kolkata (700026) to birati (700051). This level of incompetence is intolerable. I might have to report this to on stream media. Now tell me the procedure to get back my products asap.

I have placed an order and on the Dtdc website after reaching to the destination which was Akola Maharashtra, it’s now showing- undelivered( consignment redirected) I have sent this parcel on priority but have not received any update from the courier service and it’s still not been updated
Check asap
Details
X67678943

Refered docket no. K34940645 dtd.24.07.2020
Document not delivered till now.

I send courier from Gurgaon to kanpur via dtdc on 25/7/20, via docket no z30437671. It shows in tracking that it reached at kanpur, but redirected due to last mile error.
It is very urgent courier as it supposed to deliver by 31/7/20.
But still no update in tracking.
Nobody pick call from dtdc office kanpur also i called several times to dtdc customer support. All in vain as they hold my call for one hour to assign executive.
Please help, if anyone can??

K25278539 My consignment is not delivered and when I checked the status it is showing not delivered and consignment redirected. How can u do that without even calling the customer.Its your duty to ask the customer if you are not getting the address and I provided very clear address. It's very urgent.please deliver it as soon as possible or contact the reciever.we will pick up from your nearest office but please don't return the consignment

I have sent a courier from Chennai to Banglore.
My tracking number is c92961627.

My package was badly damaged. It was a gift from my in laws to my co sister. They are so much disappointed hearing their first time to their future daughter in law got damaged.

They have to compensate for our disappointment

Hellow sir
Maine akot se ek courier send kiya tha[protected] ko jiski delivery 23 tak hojayegi aysa muje kaha gya wo courier abhi niche kahi atwa hai jb aap service nhi de skte ho to band kr do ye faltu ke ke kaam

I have contacted dtdc phone support 4 times for a status update. Everytime i called i get a response that "we have registered a complaint & escalated to concerned department, they will respond with the exact status of shipment". But for past 3 days i am still waiting for that response. The tracking status on your website was last updated on 24th july & it's been 6 days now without any update. Your phone support agent assured that i will receive the shipment by 30th july. But i haven't received it yet & waiting eagerly for an update. The shipment contains a laptop which is very essential for me at this moment. I am really disappointed & frustrated with the lethargic response i have received.

I hope you understand my concern & take this escalation seriously. Please notify me the current status & expected delivery date asap. Pfb the shipment details -

Ref no. - d60832182
Complaint id[protected]

Thanks & regards
Avik bhattacharjee

I booked dtdc courier service through ebooking portal on 23rd of july.
My consignment number - f30063996
The parcel was picked up from origin on 24th july.
And as of now there is no tracking data available online.
Resolve the issue as soon as possible, i tried calling the call center but no response.

My courier d94044456 shipped from aligarh on 16th july & reached lucknow hub on 18th july. Since then, there has been no movement/delivery of the shipment. Now, after no call or communication, it's showing "restricted entry (Otr)" as of today. What am i supposed to do?

I have send a courier from lucknow to banglore. Consignment number is z35261712. Package is not delivered and showing address is incomplete. Please ask your delivery boy to call that perticular number given on envelope and ask for address please..
Tell him to contact on ([protected]) this number for delivery address. Thank you

I ordered a product from private supplier who sent me that item with consignment id z33019520

It was not recieved by me bt in tracking order it shows recieved. One more thing that on the same day i received a very different brokem product with no consignment number from dtdc courier boy. It is matter of grave concern that this type of fraud is being done.

Complaint number : d59131520
From : varanasi
To : ayodhya
Uttar pradesh, india

I have complain about my parcel which is not delivered by dtdc from 11 July have complained to many but no response such a very irrelevant or bad service by dtdc track I'd is z34314385