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DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 184

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V
Varun Dana
Jul 29, 2020
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Address: 7th Cross Street balaji nagar kolathur

I have given the correct address but still they say address given is incomplete or wrong i wanted the product by today but they are careless and simply postpones my delivery
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    sdubey2020
    Jul 29, 2020
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    I have been told that courier will reach within 2 working days, its been 10 days over now but courier not received and no one is picking the the call.

    Also nothing updated online to track the consignment.

    Consignment no. B71947993

    This was important document for bank and because the document not received on time so bank denied the loan and i have lost 1 lakh rupees
    Which i paid to the land owner and i was suppose to get loan. But i didn't get loan so land has taken my 1 lakh rupees and went away.

    This is very ridiculous service from dtdc.

    I have paid 300 rupees for this but still lost the courier.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Mayank.41
      Jul 29, 2020
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      A consignment was directed to me from delhi vijay nagar branch. With a tracking id. Z46816130..
      I tracked it earlier it showed "out for delivery" but after about 3-4 hrs it shows consignment redirected.. i tried calling the customer service personel but every thime they ask.me to wait in queue and constantly increading my queue number from 6 to 4 to 2 to directly 26 to further 36.. once my call was connected but no one talk from the other side.. please look into the matter asap
      +1 photos
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        A
        Abhishai
        Jul 29, 2020
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        Address: DTDC allagadda

        D59679223

        Careless attitude at dtdc allagadda

        I had booked a consignment delivery on 21st july from hyderabad to allagadda. The consignment is not yet recieved. I have contacted dtdc office several times during the last week for want of delivery of the item. The person in charge there did not respond and was not aware where the package was. At last after several trials of calling and send person to enquire we were informed that the package was at nandyal. When asked if we could pick up the package the person in charge here at allagadda had no idea and refused to help.
        I had ordered the items for a function but because the package was not traceable i had a huge disappointment.

        This kind callous reckless attitude came as a shock to me as i never had any complaints with dtdc ever.

        These kind of people are damaging the brand name your company has got. We have observed that the in charge there mr anand never delivers the items to home but leaves it at the gate without information before several times.

        9 days gone and the package has not been delivered.

        Inspite of the lockdown status all amazon packages have been delivered in the same week. So why dtdc is not?

        Please take some action on the concerned person mr. Anand.

        Please look into the matter.

        Regards

        G subha kumar
        [protected]
        [protected]
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          randheer1022
          Jul 29, 2020
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          Dtdc has not delivered my product - d59547852 reference number. Out of six packs, 3 packs delivered and 3 packs lost.

          Please provide me the compensation
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            P
            Pranu13
            Jul 29, 2020
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            My parcel not delivered yet and no update after 20th july plz tell me the delivery status
            D[protected]
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              J
              jituv
              Jul 29, 2020
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              Date :- 21-july - 2020
              Name : ajay kant
              Mobile : [protected]

              My track id - z40846529, my pincode is wrong, please change my pincode this is my pincode :- 277001, my courier is reached at varanaras. So please update my pincode. Its urgent.
              +1 photos
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                SahuRitesh
                Jul 29, 2020
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                I have sent a consignment to state bank of india iimk branch kozhikode, kerala. But it has not been delivered yet. The delivery guy reaches to bank after 6pm and then the status is shown as delivery postponed from the last two days. Now the status of my consignment is "redirected". Delivery of this consignment is really important for me. I have tried contacting dtdc on multiple platforms including fb, twitter, customer care number but have not received proper response yet. Please help me out
                B71560617 is my consignment id
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Jul 29, 2020
                Updated by SahuRitesh
                I have sent a consignment to State bank of India IIMK Branch kozhikode, kerala. But it has not been delivered yet. The delivery guy reaches to bank after 6PM and then the status is shown as delivery postponed from the last two days. Now the status of my consignment is "redirected ". Delivery of this consignment is really important for me.i have tried contacting DTDC on multiple platforms including FB, Twitter, customer care nimber and through mail but have not received proper response yet. Please help me out. If they want to reach out to me, [protected] is my no
                B71560617 is my consignment ID
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                  G
                  Gowtham Ayyalu
                  Jul 29, 2020
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                  Website: www.dtdc.in

                  I ordered garments from delhi my seller choosed dtdc courier for shipment to coimbatore and i have given complete right address but while tracking dtdc says incomplete adress it is so pathetic cant you make a call while the parcel is out for delivery please try to take action and resolve it
                  +1 photos
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                  Thanks parcel delivered
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                    D
                    Debashis Sarmah
                    Jul 28, 2020
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                    I have booked a consignment (C.N-D[protected] on the 15th of July at Surat to Duliajan by Air. And the consignment was received at Guwahati and sent it to Tinsukia sorting office on 19th of July (the distance between Guwahati and Tinsukia is 200Km) and had received at Tinsukia on 24th which looks very much unusual to see to cover a distance of 200km in 3 days though it is by road. Now from Tinsukia to Duliajan, it is 45 mins journey and they took 4 days to reach Duliajn from Tinsukia. Because of your poor speed of delivery I have lost a huge amount of money and commitments in front of my customer. As it was an essential item and considering a good service at DTDC I have booked in your courier. Now I am disappointed and fade up with the responsibility of your service to deliver such an important product.
                    Hope to give your reply with your compensation policy.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      Shardul1920
                      Jul 28, 2020
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                      I had ordered a courier from airtel and they gave me the order tracking id x65781022

                      But when i try to track it it shows courier is unable to track or invalid i'd etc.
                      It's been months since i ordered the product
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      It is the consignment number
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                        A
                        Anitha Sudheer Reddy
                        Jul 28, 2020
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                        Hi Team,

                        The consignment number is H19807851. The status of the tracking is showing successfully delivered. But customer did not received it. Please let me know the update.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          Gamer Azad
                          from Shiggaon, Karnataka
                          Jul 28, 2020
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                          Tracking No. Z33308186
                          This parcel was send from Lucknow, UP to Mumbai, Maharashtra on 2nd July 2020 and was supposed to be delivered in 5 days for which I paid Rs180/-
                          But still after more than 20 days it has not been delivered to me..
                          I've tried calling CC n lodged a complaint but no response till now as they said it will be delivered next day, but almost a week have passed now but still no response from DTDC or there representative.
                          I wrote a online complaint on DTDC website also but no response..
                          It reached Mumbai from Lucknow in just 2 days but from there Vashi Warehouse they're not able to deliver it from past 20days..
                          I've tried searching few contact no. Provided below who are also no help..
                          One says call the other guy and the other guy never picks up any calls..
                          [protected]
                          [protected]
                          I have some very important document which i needed at this time that's why i asked my family members to send it immediately.
                          Please look into this issue.
                          I've attached copy of tracking summary for more info..
                          Very sad from this pathetic service of DTDC
                          Please response ASAP.
                          Regards,
                          Abhishek
                          +1 photos
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                            R
                            Radhika Sanjay Bajaj
                            Jul 28, 2020
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                            Address: Amravati Maharashtra

                            Way bill no
                            [protected]
                            +1 photos
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                              @
                              @Pijush1999
                              Jul 28, 2020
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                              Address: Patna ,Saguna more,801503

                              To
                              DTDC
                              I am pijush kanti manna i order an equipment on TRUE VALUE SALES AND MARKETING SERVICE from patna to Bandel on 06/07/2020.
                              On 10/07/2020 it reached koltaka air apex but till today i have not received it though 17 days passed away From it reached kolkata ...
                              So i want to know the current location and when it delivered to me .
                              I want this as soon as possible ..
                              Item details :K24645133
                              From -patna To-Bandel (712103)
                              +2 photos
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                                maxu_70
                                from Etawah, Uttar Pradesh
                                Jul 28, 2020
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                                I send a courier to jaipur, on 06 march which the dtdc website and sms said that it got delivered on 16 march, however due to lockdown they can't provide the proof of delivery.
                                Post termination of lockdown my consignment no is showing as invalid and even the product was not recd at destination address.
                                +4 photos
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Aug 07, 2020
                                Updated by maxu_70
                                No update till now on the same..
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                                  Priyasha Jain
                                  Jul 28, 2020
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                                  Address: Meerut cantt

                                  They are not receiving calls not calling client... And showing restricted area no entry... But area is not restricted atleast they must call client... Pls solve my issue and deliver it asap
                                  Maj. Amit kumar
                                  296/1, new paschim vihar
                                  Mall road
                                  Near bhagat chowk
                                  Meerut cantt, up-250001
                                  [protected]

                                  From
                                  Rajshree suhalka
                                  [protected]

                                  Tracking no[protected]
                                  Order-combo
                                  +1 photos
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                                    M
                                    Jul 28, 2020
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                                    Address: Salt Lake Kolkata

                                    My consignment number is d59255821. Consignment was booked in 13th july and it has reached delhi on 15th july 2020 and till today the trackin status shows it in delhi. I tried contacting thheir customer care but no one respoded promptly and issue has not been resolved. Kindly look into the matter and atleast have decency to update the customer about what action you're taking to address the issue.
                                    Also i've filed a complaint n 25th july 2020 (Case no[protected] but no action whatsover have been taken.
                                    Kindly resolve the issue at the earliest or i'm moving to consumer court for deficiency in service.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Kandasamy2020
                                      Jul 27, 2020
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                                      Address: Bangalore

                                      The product is from chennai. It arrived coimbatore hub on 22nd july 2020, the very next day it was shown out for delivery and end of the day the status changed to "not delivered (Address incomplete or wrong - (Cir)". After making lot of calls to their office, they told like they are having the weekly once delivery model in coimbatore. So we'll deliver today.
                                      Again they played the same game today also. Please let me know when it'll be delivered.

                                      Tracking number: v59256054
                                      +1 photos
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Consignment number: D59915036
                                      parcel is missed and contacting dtdc several times, nobody is giving a proper reply. i have mailed, called and tweeted, not getting any reply from them. raised a query too, for that also no reply from their side. have lodged a complaint in national consumer helpline. kindly look into the issue as soon as possible.
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                                        K.M.S.Bhamireddy
                                        Jul 27, 2020
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                                        Address: 1, 20-171/1, Rallaguda Rd, Madhura Nagar, Shamshabad, Hyderabad, Telangana 501218

                                        Tracking id - h97568689

                                        I need this courier in a day or 2 days time.. Kindly check wat u can do on this.. I will never use dtdc again if i don't get my package in 2 days time.. And i will not recommended people to use as well.

                                        Thanks,
                                        K. M. S. Bhamireddy
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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