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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026
Complaints 11705
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1320
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10385
So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝
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DTDC Courier & Cargo
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DTDC Courier & Cargo reviews & complaints page 20

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A
amjath riyas abdul rasheed
from Trivandrum, Kerala
Feb 21, 2023
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Address: Bangalore, Karnataka, India

My DTDC tracking number is D57954989. It is showing (ADDRESS INCOMPLETE OR WRONG-(CIR)). Also, DTDC people have not attempted to call the receiver even a single time! All other couriers get delivered to this address easily. Please resolve my issue at the earliest
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    P
    Pallavi P 123
    Feb 21, 2023
    Resolved
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    Resolved

    Address: M/S. LAKSHMI INTERNATIONAL Ground Floor G-10, No10 Elcanso Complex, Casa Major Road, CHENNAI, Tamil Nadu EGMORE 2 CHENNAI 600008 Phone: 7305770577 or

    AWB: D27414377
    My Shipment Was Damaged: The Parcel Received The Damaged The Outer Box And Inside Contents, Are Damaged. Franchisee Didn't Provide Insurance Though We Asked For It. Is This How Your Ground Staff Handles The Packages? Did I Pay To Damage My Aeroplane Parts And Give it to me in Damaged Condition? I Want Compensation Of RS.20, 000 Which Is The Aeroplane Parts Costs. For Proof, The Same Can Be Cross-Checked With The CCTV Footage That DTDC Has. I Am Attaching All The Files That I Have With Me. Disappointed With DTDC.
    Mar 30, 2023
    Complaint marked as Resolved 
    The issue has been resolved by DTDC Thank you
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    The issue has been resolved.
    Thank you.
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      P
      p1999
      from THANE, Maharashtra
      Feb 20, 2023
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      I have made an Currior on 31st december hence it is still not delivered by dtdc currior i am continous taking follow up also it has showing delivered status on their site but the currior did not have delivered hence we need the currior back asap its urgent because the currior has some government confidential documents They are Saying they have hand over the documents to receiver but the ppd pdf is showing it has been given to other person/company please look into the matter i am attaching all the currior related documents.
      DTDC Currior Consignment Number: M18504397.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        G
        GuptaShradha
        from Lucknow, Uttar Pradesh
        Feb 19, 2023
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        Address: Lucknow
        Website: [email protected]

        My shipment is not yet delivered but still it's showing as delivered on the portal. Tracking number - D19869029 This is such a pathetic and highly unprofessional behaviour of the company. How can you even misguide your customer. I'm really worried about my shipment. It's really important for me. Where is my order, deliver it to me asap or else I have to report a complaint against the company in consumer court for misguiding and stealing my package.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          Y
          Yogesh61918
          Feb 18, 2023
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          I have booke a DTDC courier( TV) from Rajasthan to behrampur (Odisha)but the television was found broken when arrived due to mishandling. It costs around 40- 45k .
          Now my concern is who will compensate for my losses.Could you please respond ? Its really a big loss for middle class person.
          Even I raised my voice in FB and Twitter, filed a complaint and lastly talked with customer care 2 3 times but no proper response.
          I'm really upset for this heavy loss.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            L
            Lavina15
            Feb 17, 2023
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            My name is Shubham jain and i want to submit a complaint regarding my courier which i have not recieved but when i tracked it on dtdc site it shows that courier has been delivered and recieved by security guard but there is no security guard at my home.I think something wrong has been done from your side.That is very poor service.please help me and give my courier to me. my tracking id is A93790383
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              S
              Subhadeep94
              Feb 16, 2023
              Resolved
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              Resolved

              Address: 201/1, Rajarhat main Rd, Dash Drone, Sukanta Pally, Rajarhat, Kolkata, West Bengal - 700136

              The parcel is marked as delivered but I neither received a call from the delivery person nor received the parcel. I should at least have received a call from the delivery person before making a delivery. The product seems to be received by someone else whom we don't know. The details can be seen in the DTDC tracking using the tracking ID - U21953516. Delivery Worker name is Surajit Mukherjee
              Feb 17, 2023
              Complaint marked as Resolved 
              The Parcel was located at our neighbourhood, the delivery person who has previously delivered the item has helped us to find the parcel we have recieved the parcel. Thanks to the delivery boy and the entire dtdc durganagar team the issue has been resolved very quickly.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              Still not getting any call or update from them very poor service
              Reply
              The durganagar team has helped a especially the delivery person thanks to the entire team we have found the parcel in the neighbourhood. They have helped a lot
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                A
                Asianorgano
                from Kota, Rajasthan
                Feb 16, 2023
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                Address: Kota

                To
                Complaint Dept.
                DTDC.

                We are from Kota, Rajasthan

                This is a very serious complaint against our local DTDC Office as they are highly negligent towards our shipment. The case is that we have sent some product sample to our customer on 25.01.2023 vide DTDC AWB # W12057301. But when our customer said the same has not yet been delivered to them, we tracked the shipment and found it had been misrouted from Delhi and returned to Kota on 30.01.2023. And DTDC is not bothering to return the same to us, they neither informed us about this and kept our precious shipment in their office itself since last 15 days. This is very very poor and unexpected service from DTDC.

                Please take strict action against them immediately.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  A
                  Asianorgano
                  from Kota, Rajasthan
                  Feb 16, 2023
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                  Address: Kota

                  To
                  Complaint Dept.
                  Team DTDC,

                  We are from Kota, Rajasthan

                  This is a very serious complaint against our local DTDC Office as they are highly negligent towards our shipment. The case is that we have sent some product sample to our customer on 25.01.2023 vide DTDC AWB # W12057301. But when our customer said the same has not yet been delivered to them, we tracked the shipment and found it had been misrouted from Delhi and returned to Kota on 30.01.2023. And DTDC is not bothering to return the same to us, they neither informed us about this and kept our precious shipment in their office itself since last 15 days. This is very very poor and unexpected service from DTDC.

                  Please take strict action against them immediately.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    S
                    sarabkapoor
                    Feb 13, 2023
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                    Address: A block jhilmil

                    My Courier no. T17299518 is not delivered. Tracking shipment history showing could not attempt. Its been 7 days .
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      P
                      Parul Bhagat
                      Feb 13, 2023
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                      My Painting reached in broken condition
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        B
                        Bohiyaanam
                        from Pune, Maharashtra
                        Feb 10, 2023
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                        I had booked a parcel on 6th feb and still its showing no data available
                        my docket number is D36270772. Its an urgent parcel so please do needful as its need to be delivered by tomorrow itself
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          D
                          Dr_DEVIl
                          from Patna, Bihar
                          Feb 9, 2023
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                          Address: EXHIBHITION ROAD PATNA GARDANIBAG PATNA 801505

                          Consignment number- U21704935 has delivered on 4th feb and yet not delivered. It was redirect on 7th of feb. And the costumer service just saying keep on waiting. They are not replying properly as where is my order. I request you to please look into this matter and deliver it as early as possible.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            D
                            divyanshi7587
                            from Bareilly, Uttar Pradesh
                            Feb 9, 2023
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                            Address: Sindhu nagar colony bareilly satelight 243001

                            HI TEAM,

                            I had ordered an Eid card, when my shipment came for delivery, I got a call from the office and it was said that your parcel has arrived, come to the office and collect it.I said get it delivered at the address, then the office staff said that it will be returned but will not be delivered.and his way of talking was very foul and rude U21968538
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              B
                              Beautifulriyaagni
                              from Bankura, West Bengal
                              Feb 8, 2023
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                              Order id PG-003806

                              Courier - DTDC

                              AWB No -K45514511
                              I have given correct pin number 722143 but it's showing incomplete address or wrong address cir why it is showing like this please kindly check this matter I want urgent delivery
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                V
                                viswanath.n
                                from Proddatur, Andhra Pradesh
                                Feb 8, 2023
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                                Since yesterday and trying to reach customer care and branch, no one has any info on the X40187782 package, sent couple of emails to DTDC, reach out couple of delivery boys no one has clue, but portal says that OUT FOR DELIERY, even Customer Care never answers customer even after waiting for 30 mins. i need my courier ASAP.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  S
                                  Sriyaja Metla
                                  Feb 8, 2023
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                                  Address: DTDC Courier, banam plaza, chirala muntha vsri center, chirala, Andhra pradesh

                                  I had done a courier to irving, USA on 20th Jan, 2023. Till date the courier hasn't been delivered to the other party. We have launched multiple complaints against the company [ dtdc] in the website. We didn't get any proper response from their end. I tried contacting the FedEx department who informed us that the parcel is missing and raise a lost ticket complaint. Till date the courier service [dtdc] didn't raise any ticket. We tried multiple ways to reach out to them. But no one is updating us. We need the loss of the pay for product undelivered. Please find the tracking id:[protected]. Consignment number:N22148399
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    S
                                    Sneha Dasari
                                    Feb 8, 2023
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                                    Address: Kazipet,506003

                                    D57357184 is showing address not correct or wrong cir, but i got an opt that order is out of delivery the address and pon is correct as per details provided, please deliver it as soon as possible.
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                                      I
                                      IVibhor
                                      from VARANASI, Uttar Pradesh
                                      Feb 7, 2023
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                                      It's showing "Not Delivered(RECEIVER NOT AVAILABLE-(CIR))" even though they didn't called me.
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                                        Muzami Nabi
                                        from Srinagar, Jammu and Kashmir
                                        Feb 6, 2023
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                                        Address: Bangluru

                                        My tracking status showing wrong pincode B16334487 from Hassan to jammu &kashmir plz resolve this issue it, s very urgent
                                        Rgt pincode for B16334487 is 190010 city srinagar
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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