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DTDC Courier & Cargo Complaints & Reviews

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Last updated May 6, 2024
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DTDC Courier & Cargo reviews & complaints page 20

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R
Rajumalla
Dec 7, 2022
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Package no delivered : R71090163

Hi Team,
My package is not delivered, but DTDC system is showing as delivered to some random guy.
Tried calling DTDC customer care and sent numerous emails.
No proper response.

Please do the needful.

Tracking number : R71090163...
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R
Rajumalla
Dec 7, 2022
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My package is not delivered : R71090163

I didn't receive my package, but DTDC system is showing as delivered to some random person.

I tried calling them and written numerous emails.
There is no proper response....
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S
Soumik097
Dec 7, 2022
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Documents not getting delivered in same town

Address:Bangalore

Tracking no: K58693808. The parcel is not getting delivered even when the delivery location is withing 1 km of DTDC branch. Horrible Customer care support, didn't even receive the complaint mail id even after the customer representative said they would mail me the complaint. Today it says out for delivery at 5:00 am in the morning. Which company in the world starts delivering at 5 in the morning. I know they will again update it later saying...
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My AWB number B14502432 is shown delivered and apparently receiver has not received.Its not only unacceptable but fraud.Kindly resolve else serious actions will be takenz.I have started by posting issue on Twitter.Next I shal post on every single social media....
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A
ashutdub
from Noida, Uttar Pradesh
Dec 7, 2022
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Parcel not received

I was supposed to receive a parcel DTDC "D26807261" from my office.

on 6th Dec, status was showing out for delivery.

However Around 7:30 PM status was "Not Delivered(RECEIVER NOT AVAILABLE-(CIR))" wherein was home all day and my mobile was all day active.

Please update....
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S
shivanimalhotra1982
Dec 6, 2022
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Pickup not done

I had scheduled a pickup for Dec 05, 2022 through DTDC app. I paid the entire amount Rs. 1276 via the app. Tracking id- D48136215. The pick-up was never done. I had a follow up with their customer care team thrice in one day on Dec 6, 2022. Despite their reassurances of priority pick-up, there was no response from the ground team. The courier was urgent and after 2 days, it's still not picked up. So much for their claims of express service....
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H
Harishnew89
from Ahmedabad, Gujarat
Dec 6, 2022
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Parcel not received

Address:Kangra

On 29th November from Kangra I had submitted a parcel for ahmedabad location, which I haven’t received till yet. I had tracked my parcel which is reached in ahmedabad but not to my location till now. I have tried to contact DTDC ashram road ahmedabad branch person whose number is[protected] several times but no response. I’m totally unsatisfied with DTDC services. Your company is totally responsible for costumer fraud activities happening...
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Shruti Mohanty
from Ghaziabad, Uttar Pradesh
Dec 6, 2022
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Not delivered (address incomplete or wrong - (cir)

Dear Team,

The address is showing as incorrect or wrong CIR. Where as Pin code and Address is correct as per details provided.

Z38182221 Address Incomplete/Wrong
Z38182225 Address Incomplete/Wrong
Z38182223 Address Incomplete/Wrong
Z38182278 Address Incomplete/Wrong
Z39136847 Address Incomplete/Wrong
Z39136834 No Service Area
Z39136844 Address Incomplete/Wrong
Z39136854 No...
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I sent a courier to Punjab through DTDC. It’s tracking number is Z10570305. It was an urgent courier pls get it delivered as soon as possible. It shows office closed or door locked CIR. Also everyone was present at the given address....
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N
NaMo123
Dec 3, 2022
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DTDC used my parcel without delivering

Address:Narsapuram (PIN:534275)

Tracking ID: H42274514

They didn't deliver my parcel and DTDC person opened my parcel and used the items. Created many tickets with Customer support but of no use.

How can they use Customer's parcel? How can someone forged my signature on receiver's acknowledgement?
I didn't expect this from a big firm like DTDC....
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A
Appurajiv
from Chennai, Tamil Nadu
Dec 1, 2022
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The dtdc courier has not yet arrived

Address:NO.2 BLOCK 10, IST FLOOR,IRUMBULIYUR,NEAR COFFE DAY,GST ROAD,TAMBARAM WEST,CHENNAI 600045,
Website:www.consumercomplaints.in

Plus they said it was Korean and said it would go in one day, but it still hasn't 200 for Tambaram to Mayiladuthurai in one day, 120 for which I will send normal courier...
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R
Ramakant Borphale
from Pune, Maharashtra
Dec 1, 2022
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Courier not received X84503759

Did not getting any courier to me
I have only getting message from dtdc _X84503759 is delivered on[protected]
please resolve the issue & the courier item important for me....
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M
Mp0419
Nov 28, 2022
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No tracking details and missing courier

I have a courrier which was sent from Bangalore to Nepal via express way from dtdc on 19/11/2022 with consignment number N21162018.
Tracking shows shipment not registered and no details available and till now the courrier has not been delivered.
Calling customer service or their office is asking for consignment number and they say it's not registered yet.
Is there any help we can get to find our package....
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A
asimte
from NEW DELHI, Delhi
Nov 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not courier delivery date is over

Address:RZ - 1 SYED NAGLOI , NR. ST. MARKS SCHOOL MEERABAGH , SUNDER VIHAR NEW DELHI - 110087

MY Courier tracking no M23461327 this packet booked in chembur branch[protected] from delhi. But still this packet not received today is[protected] delivery already over days, right now courier online details received in meerabagh[protected] morming 8:32am branch, but meerabgh manager not any single help and miss behave.

I raised a query, complained with the customer care. I don't even receive any updates. I am ready to take...
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Priyankaprajapat
from Jaipur, Rajasthan
Nov 25, 2022
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Dtdc courier not delivered (office closed or door lock - (cir)

Shipment mo -D18334654
After showing out for delivery since morning my parcel has not been delivered yet.
It shows now parcel not delivered (office closed or door lock - (cir)
It is very urgent. Please look into this...
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S
soujanya1989
from Hyderabad, Andhra Pradesh
Nov 25, 2022
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Courier not delivered since long time

Address:Sri Sai Sravani Nilayam Flat No 304 Mallareddy Nagar Beeramguda Hyderabad

DTDC TRACKING Number H68726897. I have to receive my parcel in the month of september but yet not delivered. I have called to DTDC customer care and followed many times and also raised compliants in order to deliver my parcel, but still it is showing in transit. I want to raise compliant to take action on them to refund my parcel amount, courier charges, delay charges....
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Priyankaprajapat
from Jaipur, Rajasthan
Nov 25, 2022
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Dtdc courier not delivered (office closed or door lock - (cir)

Shipment no- D18334654
After showing out for delivery since the morning on 25/11/2022 my parcel has not been delivered still. No delivery partner tried to contact me whatsoever and now it’s showing parcel not delivered (office closed or door lock - (cir).
It is very urgent. Please look into this...
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A
amiejais
from Chennai, Tamil Nadu
Nov 25, 2022
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Product not delivered

I have booked an order on Nov 21, 2022, and they told me it will be delivered by Nov 22, 2022, and today is Nov 25, But it still not delivered. I tried reaching via their customer care and raised an complaints via didc website not no has any knowledge about shipment status.. Now they are not responding over calls too.

below are dcdc booking id
V66349704 and #4579045 ( didc online complaints number)...
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U
Umema
Nov 23, 2022
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My parcel

My parcel Z39726741 has to come by 22 nov but I haven't received it yet and it was a prepaid order please give me my parcel fast...
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S
Sumanr19
Nov 23, 2022
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Package Undelivered

Address:Miryalaguda

On 08.11.22, Package (H[protected] was couriered to Jubiliee hills (Hyderabad) from Miryalaguda (Telangana). It was assured that by 10th it will be delivered. Even today same was not delivered. instead it was detailed at banjara hills reasons unknow to anybody....
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