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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jan 21, 2026
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DTDC Courier & Cargo reviews & complaints page 20

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G
GuptaShradha
from Lucknow, Uttar Pradesh
Feb 19, 2023
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Address: Lucknow
Website: [email protected]

My shipment is not yet delivered but still it's showing as delivered on the portal. Tracking number - D19869029 This is such a pathetic and highly unprofessional behaviour of the company. How can you even misguide your customer. I'm really worried about my shipment. It's really important for me. Where is my order, deliver it to me asap or else I have to report a complaint against the company in consumer court for misguiding and stealing my package.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Yogesh61918
    Feb 18, 2023
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    I have booke a DTDC courier( TV) from Rajasthan to behrampur (Odisha)but the television was found broken when arrived due to mishandling. It costs around 40- 45k .
    Now my concern is who will compensate for my losses.Could you please respond ? Its really a big loss for middle class person.
    Even I raised my voice in FB and Twitter, filed a complaint and lastly talked with customer care 2 3 times but no proper response.
    I'm really upset for this heavy loss.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Lavina15
      Feb 17, 2023
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      My name is Shubham jain and i want to submit a complaint regarding my courier which i have not recieved but when i tracked it on dtdc site it shows that courier has been delivered and recieved by security guard but there is no security guard at my home.I think something wrong has been done from your side.That is very poor service.please help me and give my courier to me. my tracking id is A93790383
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        S
        Subhadeep94
        Feb 16, 2023
        Resolved
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        Resolved

        Address: 201/1, Rajarhat main Rd, Dash Drone, Sukanta Pally, Rajarhat, Kolkata, West Bengal - 700136

        The parcel is marked as delivered but I neither received a call from the delivery person nor received the parcel. I should at least have received a call from the delivery person before making a delivery. The product seems to be received by someone else whom we don't know. The details can be seen in the DTDC tracking using the tracking ID - U21953516. Delivery Worker name is Surajit Mukherjee
        Feb 17, 2023
        Complaint marked as Resolved 
        The Parcel was located at our neighbourhood, the delivery person who has previously delivered the item has helped us to find the parcel we have recieved the parcel. Thanks to the delivery boy and the entire dtdc durganagar team the issue has been resolved very quickly.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Still not getting any call or update from them very poor service
        The durganagar team has helped a especially the delivery person thanks to the entire team we have found the parcel in the neighbourhood. They have helped a lot
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          A
          Asianorgano
          from Kota, Rajasthan
          Feb 16, 2023
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          Address: Kota

          To
          Complaint Dept.
          DTDC.

          We are from Kota, Rajasthan

          This is a very serious complaint against our local DTDC Office as they are highly negligent towards our shipment. The case is that we have sent some product sample to our customer on 25.01.2023 vide DTDC AWB # W12057301. But when our customer said the same has not yet been delivered to them, we tracked the shipment and found it had been misrouted from Delhi and returned to Kota on 30.01.2023. And DTDC is not bothering to return the same to us, they neither informed us about this and kept our precious shipment in their office itself since last 15 days. This is very very poor and unexpected service from DTDC.

          Please take strict action against them immediately.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            A
            Asianorgano
            from Kota, Rajasthan
            Feb 16, 2023
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            Address: Kota

            To
            Complaint Dept.
            Team DTDC,

            We are from Kota, Rajasthan

            This is a very serious complaint against our local DTDC Office as they are highly negligent towards our shipment. The case is that we have sent some product sample to our customer on 25.01.2023 vide DTDC AWB # W12057301. But when our customer said the same has not yet been delivered to them, we tracked the shipment and found it had been misrouted from Delhi and returned to Kota on 30.01.2023. And DTDC is not bothering to return the same to us, they neither informed us about this and kept our precious shipment in their office itself since last 15 days. This is very very poor and unexpected service from DTDC.

            Please take strict action against them immediately.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              S
              sarabkapoor
              Feb 13, 2023
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              Address: A block jhilmil

              My Courier no. T17299518 is not delivered. Tracking shipment history showing could not attempt. Its been 7 days .
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                P
                Parul Bhagat
                Feb 13, 2023
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                My Painting reached in broken condition
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  B
                  Bohiyaanam
                  from Pune, Maharashtra
                  Feb 10, 2023
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                  I had booked a parcel on 6th feb and still its showing no data available
                  my docket number is D36270772. Its an urgent parcel so please do needful as its need to be delivered by tomorrow itself
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    D
                    Dr_DEVIl
                    from Patna, Bihar
                    Feb 9, 2023
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                    Address: EXHIBHITION ROAD PATNA GARDANIBAG PATNA 801505

                    Consignment number- U21704935 has delivered on 4th feb and yet not delivered. It was redirect on 7th of feb. And the costumer service just saying keep on waiting. They are not replying properly as where is my order. I request you to please look into this matter and deliver it as early as possible.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      divyanshi7587
                      from Bareilly, Uttar Pradesh
                      Feb 9, 2023
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                      Address: Sindhu nagar colony bareilly satelight 243001

                      HI TEAM,

                      I had ordered an Eid card, when my shipment came for delivery, I got a call from the office and it was said that your parcel has arrived, come to the office and collect it.I said get it delivered at the address, then the office staff said that it will be returned but will not be delivered.and his way of talking was very foul and rude U21968538
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        B
                        Beautifulriyaagni
                        from Bankura, West Bengal
                        Feb 8, 2023
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                        Order id PG-003806

                        Courier - DTDC

                        AWB No -K45514511
                        I have given correct pin number 722143 but it's showing incomplete address or wrong address cir why it is showing like this please kindly check this matter I want urgent delivery
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          V
                          viswanath.n
                          from Proddatur, Andhra Pradesh
                          Feb 8, 2023
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                          Since yesterday and trying to reach customer care and branch, no one has any info on the X40187782 package, sent couple of emails to DTDC, reach out couple of delivery boys no one has clue, but portal says that OUT FOR DELIERY, even Customer Care never answers customer even after waiting for 30 mins. i need my courier ASAP.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            S
                            Sriyaja Metla
                            Feb 8, 2023
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                            Address: DTDC Courier, banam plaza, chirala muntha vsri center, chirala, Andhra pradesh

                            I had done a courier to irving, USA on 20th Jan, 2023. Till date the courier hasn't been delivered to the other party. We have launched multiple complaints against the company [ dtdc] in the website. We didn't get any proper response from their end. I tried contacting the FedEx department who informed us that the parcel is missing and raise a lost ticket complaint. Till date the courier service [dtdc] didn't raise any ticket. We tried multiple ways to reach out to them. But no one is updating us. We need the loss of the pay for product undelivered. Please find the tracking id:[protected]. Consignment number:N22148399
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              Sneha Dasari
                              Feb 8, 2023
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                              Address: Kazipet,506003

                              D57357184 is showing address not correct or wrong cir, but i got an opt that order is out of delivery the address and pon is correct as per details provided, please deliver it as soon as possible.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                I
                                IVibhor
                                from VARANASI, Uttar Pradesh
                                Feb 7, 2023
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                                It's showing "Not Delivered(RECEIVER NOT AVAILABLE-(CIR))" even though they didn't called me.
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                                  Muzami Nabi
                                  from Srinagar, Jammu and Kashmir
                                  Feb 6, 2023
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                                  Address: Bangluru

                                  My tracking status showing wrong pincode B16334487 from Hassan to jammu &kashmir plz resolve this issue it, s very urgent
                                  Rgt pincode for B16334487 is 190010 city srinagar
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                                    Nagendhiran v
                                    Feb 6, 2023
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                                    Address: K.Agraharam, koothapadi post pennagaram taluk Dharmapuri dt 636810

                                    2 printed shirt not delivered
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                                      Muzami Nabi
                                      from Srinagar, Jammu and Kashmir
                                      Feb 6, 2023
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                                      Address: Bangluru

                                      My status showing wrong pin code, rgt pin code for consigment B16334487 is 190010 from kashmir srinagar state jammu &kashmir plz resolve this issue
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Plz resolve my issue i am upset last 20 days my pin code is 190010
                                      Plz sir urgent resolve this issue rgt, pincode for consigment B16334487 is 190010 pin
                                      Name, Muzamil nabi
                                      State, jammu and kashmir
                                      City, srinagar
                                      Mentioned on the courrier box
                                      My status showing wrong destination and pincode resolve this issue i am so upset i need urgent courrier B16334487 from hassan franchies to jammu kashmir city, srinagar, pin 190010
                                      My tracking id B16334487 showing wrong pincode delivery, please resolve this issue rgt, adress for consigment no B16334487 is pin 190010 state jammu kashmir
                                      Mention on the courrier box from Hassan franchies to jammu kashmir but dtdc india delivered my courrier wrong pincode my pincode is 190010 plz help its urgent my req plz resolve this issue first
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                                        M
                                        Mmck Ansari
                                        Feb 5, 2023
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                                        Address: Jaura bazar fazilnager kaushinager 274401

                                        My order delivery cancel
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